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Alton Towers Resort @altontowers Alton, Staffordshire

The official Alton Towers Twitter account! Feel the #PoweroftheTowers in 2019 🎢

3,718 Following   188,730 Followers   148,730 Tweets

Joined Twitter 12/12/08


@jack_1992 Hi Jack, Please visit our Online Shop (https://t.co/yLch6groJF) @Torsie24 @MerlinapUK Hi Victoria, we will be releasing all of the opening and closing times for 2020 very soon. We… https://t.co/Cbgtr8ZdP7 @kelsayhigton Hi Kelsay, we have responded to your message now. @mordorf2 Smile Always!
11/13
2019
@kdev88 @vickymcintyre87 Hi Kayleigh, we are currently corresponding with you regarding your complaint and will be… https://t.co/itJ52KWcY0 @TonyB64215557 The 9th November has also been classified as a Rainy Day and will be added to our website as soon as possible. @Willluck4 Hi Will, unfortunately the release date have not been confirmed as yet, but it should be at the start of next year. @garyholc Hi Gary, selected rides and attractions will be available, including: oCBeebies Land oMutiny Bay oSpinbal… https://t.co/tKAVLo7ZqVBe honest, you wish your Tuesday looked a little bit more like this... Which of our rides was the last you experie… https://t.co/nxRhYe5hbd @_geehayden Hi Georgia, could you possibly send us a DM so that we can look into this for you? @DerwenWalford @liam_derwen @DerwenCravenA @DerwenCollege We are so pleased you enjoyed our Fireworks spectacular! 🎆😊 @Willluck4 Hi Will, the Theme Park tickets for this date have yet to be released so won't be included with the stay… https://t.co/ffT92O1RUy @Trial_by_Fir3 We are glad to hear you enjoyed your stay with us and happy 2nd birthday to your daughter 🎉😊 @kdev88 Hi Kayleigh, we are very sorry to hear about this. Do you have the reference number so that we can look into this for you please? @Sar86Box Hi Sara, thank you for your wonderful feedback. We can't wait to welcome you back for more magical memories with us next season! 😊 @Willluck4 Hi Will, this will depend on the package and when you are intending to visit. When are you looking to book for? @DanielLJames198 You belong to The Smiler.
11/12
2019
@jo_gospel Hi Joanne, please contact the short breaks team on 0130349008 and they will be happy to help you with your New Years Eve enquiry @benbait Hi Chris, we are sorry to read about your car. Please email us at gs.feedback@alton-towers.com with images… https://t.co/ds8cRmUWc9 @JakePearse Hi Jake, Early Ride Time is usually available half an hour prior to the park opening, you just turn up… https://t.co/tMZmmPs1ZK @Mommyof3_angels Hi there, we will release our opening and closing times for the 2020 season very soon✨ @balrajsd9 Hi Balraj, Please feel free to DM us with your Case ID Number and we will be more than happy to look into this. @Ritchiep33 Hi Ritchie, some of our accommodations are open, we are now getting ready for our Santa Sleepover!✨ @towersfanatic Hi there, please be assured that our theme park is closed now until the 2020 season. However, you ar… https://t.co/rWbqydbAoC @TCrofts94 Hold onto your eyeballs! @james_p_25 Hi James, thank you for your wonderful feedback regarding our parking attendants. We can't wait to welc… https://t.co/q5qgdUEPRf @ashtonite56 Hi Ashton, thank you for your feedback and we are so glad to hear that you enjoyed the display! We can… https://t.co/d4uFlQ4ROH @Sophisticoaster We can't wait! @LapsleyTara Hi Tara, thank you! We can't wait to see you again for more magical memories with us next season! 😊 @owenjcornelius Hi Owen, thank you for your wonderful feedback. We can't wait to welcome you back for more magical… https://t.co/WhJ31QZ0PB @towersliv Hi Liv, thank you for your wonderful feedback regarding our staff. We can't wait to welcome you back for… https://t.co/5CUWZWdPbt @GregHudson94 Hi Greg, thank you for your wonderful feedback regarding our Smiler staff. It is so great to hear tha… https://t.co/yiNCBI81PK
11/11
2019
From laughing and screaming our way through Staffordshire's darkest history in the new Alton Towers Dungeon to look… https://t.co/Q0xx2ooEVZ @JakePearse Hi Jake, Early Ride Time is available for Merlin Annual Pass holders. 😊 @RYERYERYE56 Hi Ryan, these are yet to be released. @garyholc Hi Gary, we will be fine - we can assure you that will have plenty to do! @Daniel12Hawkins Hi Daniel, we are very glad to hear that you enjoyed our Fireworks spectacular - we hope to welcom… https://t.co/IzgznQKk6l @atherton_m Hi Michael, you are very welcome - we hope to welcome you back for another magical show with us next year! @RichardS21drt @Juliewr87181707 @YoungWrexham @wrexhamcbc We hope that you enjoyed the display!🎆 @liz_szczurek71 Hi Liz, please be assured that our teams are working as quickly as possible to get the sky ride bac… https://t.co/2pVzLkBMWi @r_eyre Hi Richard, please raise this will our admissions team and they will be happy to advise @SkyBlueBull Feed the Flames!🔥 @craig_toy We hope that you have a wonderful day! 🎆 @itwontdiabeatus Hi there, please as your friend to fill out one of our Lost Property Forms here:… https://t.co/f9GprcxI5M @LeaGCookson Happy Birthday!🎆 @NerdyNumpty Have a magical day! 🎆 @OwenSla56354846 Hi Owen, please can you DM us with further information? @KirstinMorgan92 Hi Kirstin, please visit the Resort Box Office to speak to a member of the team on the day @vickydawson2012 Hi Vicky, you can enter any time before 9pm. However, our fireworks display is due to start at 7pm… https://t.co/z7ZPG4eKYD @LeeStep21188393 Hi Lee, prices for lunchtime at Flambo's Jambo is £13.95 for an adult and £7.95 for a child🍴 @gdinsdale Hi Gareth, please be assured that all of our rides are open today. Keep updated with our app and LED scr… https://t.co/861QY3ZgkM @Dan1997Gilly @MerlinapUK Feed the Flames!🔥 @ntjcoops Hi Nathan, please be assured that all of our rides are due to open today. Please keep updated with our ap… https://t.co/EuGqSN2ZtN @GemmaSherona Hi Gemma, unfortunately we are not selling any discounted tickets after 4pm today. however, we cannot… https://t.co/xk6ExEbWfc @naniftrauts Hi there, please email our retail team at Retailproductenquiries@alton-towers.com and they will be happy to help😊 @pointsofki @JamesE_699 Hi Ki, these are on the website here - https://t.co/6iGtZJB9yG - under the "Early Ride Time… https://t.co/YmNAmFhr0l @pointsofki @JamesE_699 You can find this under the "Exclusions" section @pointsofki Early ride time is not available for today. You can find this on our website here - https://t.co/6iGtZJB9yG @_laura_anne_ Hi Laura, we can confirm the 26th October 2019 was a rainy day. Our website should be updated soon! @pointsofki Hi Ki, our park opens at 10am :) @redders781 We are sorry to hear this. We will certainly be relaying this back to our Car Parking management teams… https://t.co/D7qfwAaF4D @pointsofki Hi Ki, we'll get you in soon for a full day of excitement! @themeparkmad @UnreliableBlog Keep an eye out on our app for the latest updates.Visiting today? Please join us at 11am in observing two minutes’ silence to mark Remembrance Day. Our rides will pa… https://t.co/phYgQbcFKV @redders781 The car parking charge goes towards the continuing investments in our infrastructure, heritage manageme… https://t.co/B08p0Q47Sw @RachLF Hi Rachel, can you DM us? @Stevebrown74 Hi Steve, thank you for letting us know. We will pass your feedback on to our retail team who will lo… https://t.co/zTtKagusi8 @kenzed_tornado Hi Kenzed, we don't have a last entry, however the park closes at 9pm and the fireworks show begins… https://t.co/AK8K1Ehp6A @LeeStep21188393 Please DM us Lee and we will look into this for you 😁 @lauriceharris Hi Laurice, please email gs.feedback@alton-towers.com. We will be happy to help! @yummymummycaz Hi Caroline, please DM us and we will help you with this 😁 @thedinoash See you again soon! 😁 @MattJackaman Have a great day with us! 🎢IMPORTANT INFORMATION: Please be aware that today's Ultimate Fireworks Spectacular is for Pre-booked ticket holders… https://t.co/vhgCd6CSd7
11/10
2019
@Shann_jones Hi Shannon, Please DM us and we will be more than happy to assist. @clsxxDV Hi Christina, we are working hard to get everybody on their journey as soon as possible. Have a safe journey! @clsxxDV Hi Christina, We are very sorry for the delay. The Team are working very hard to get everybody moving as q… https://t.co/anl7SAX9Kr @jainaparmar Hi Jaina, We apologise for any inconvenience caused, however our Team are working hard to get everyone… https://t.co/uw4GGnazBF @naniftrauts @coldplay Everglow! @clsxxDV Hi Christina, we do apologise for the inconvenience and thank you for your patience. Our Car Parking Teams… https://t.co/Zi2wPQ1t1m @MeupDark @TowersStreet Hi there, This was only a minor incident, however we do apologise for any inconvenience cau… https://t.co/MvO9k5fmyA @kdev88 Hi Kayleigh, please can you DM us. @kriswarden Hi Kristopher, our Car Parking Team are working hard to get everyone home safely. @MissLilyStar_ Hi Lily, our team are working hard to get everybody home as quickly and safely as possible. Thank you for your patience. @sophsduck We do apologise for the inconvenience of this. Our team are working hard to get everybody home safely and quickly. @Ste_Collins We hope that you've had a magical day! 🎆 @ThemeParksUKyt Hi there, we had a small fire following our fireworks display in an area that was not open to the p… https://t.co/zQMBZKoJn7 @ScrewyLoops We hope that you have magical day! @Little_Reidy Hi Melissa, We can reassure you that this was only a minor incident. We hope you enjoy your evening! 😊 @PTP_HENDO Hi there, we had a small fire following our fireworks display in an area that was not open to the public… https://t.co/Vr6J7hBsZ1 @jakey130306 Hi Wayne, thank you for your patience. Our Car Parking Team are working hard to get everybody out of the Resort safely. @Fr3ya1996Babii3 Hi Freya, Please visit our official website for more information (https://t.co/nyJlEGVBtZ) 😊 @Dianehampson3 Hi Diane, we apologise for the inconvenience this has caused. We have contacted our Car Parking Team… https://t.co/ve1NgcxsKy @Eric_Toffee1878 Hi Eric, our car parking team are working hard to get you moving again. @jxcobm Hi Jacob, We do apologise for this, however we can reassure you that the Team are working hard to get every… https://t.co/F0xwCpVcsO @chloemorrishill Hi Chloe, we can completely understand how frustrating this must be been. Our Car Parking team wil… https://t.co/t6PWlJghJz @kcunnington12 Hi Katie, we can completely understand how frustrating this must have been. Our Car Parking team wil… https://t.co/YwTNfCelHa @DanielLJames198 See you next time!🎆 @TowersStreet Hi there, This was a minor incident, with no risk to the public. As a result, we will not be reopenin… https://t.co/mfaoVHsteF @LiamJacobb1 We're glad you had a great time! 🎆
11/9
2019

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