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Bana @bana_ridley England

Mama to my bubba.

107 Following   15 Followers   90 Tweets

Joined Twitter 3/9/16


Emerson, my 11 year old, is on a bit of a wild ride with the @USPS and our local mail carrier, Doug. And, I think… https://t.co/N67J2iehZ4
Retweeted by Bana
5/5
2020
@TUIUK please please please could you let me know when I’ll be refunded for my in-store booking, cancelled on 17th… https://t.co/1qyhrjQues
5/4
2020
@grantridley @DKleinwort @TUIUK @MailOnline @is_tui Our flights were with TUI on a Dreamliner but still nothing. Th… https://t.co/aSqCKL9H88
5/2
2020
@TUIUK Hi Fiona - I’ve been waiting for 5 weeks and I just don’t know how much longer I’m expected to wait. I can’t… https://t.co/sT40OMzLIi @sbarker555 @TUIUK Thank you! I’ve gotten in touch with my bank but not heard much just yet. I think in store booki… https://t.co/WpiomwH9lk
4/23
2020
@WhichUK #refundpassengers I’ve been waiting for a #tuirefund since 17th March when they promised to have it back i… https://t.co/vOu75ppeoF @sbarker555 @TUIUK I’m so pleased for you! Did they send you any information beforehand. No such luck yet but I’m h… https://t.co/1qgJy4KaWI
4/22
2020
@TUIUK how can I contact you? Still no refund and I just want to speak to someone but I’m just cut off every time! #tuirefund
4/21
2020
@TUIUK Hey @TUIUK - that doesn’t abide by the law so I’ll have my money back now thanks
4/17
2020
@sbarker555 @TUIUK Nope another day and still no refund, day 30 for me - I just can’t believe there has been no inf… https://t.co/YoHYJUiy1b
4/16
2020
@AdamRoper14 @TUIUK @ABTAtravel Thanks Adam - that seems like a good option, I’m just struggling to also get in tou… https://t.co/gSMTEaAzLW @TUIUK - I was meant to be flying to Thailand today. You promised me my money back within 3-5 days when you cancell… https://t.co/PjkB9mBxWV
4/15
2020
@vagabond_alli @TUIUK @ABTAtravel Yes I feel like it’s becoming unlikely that we are going to get our money back an… https://t.co/6GYAAHYk3Q
4/14
2020
@TUIUK another day, no response. You seem incapable of giving us, your customers, a response with any form of timef… https://t.co/f3lIluD3X9
4/13
2020
@Mr_Woodster I’ve actually sent him and CEO Freidrich Joussen multiple emails with no response at all. They must be… https://t.co/rxI1RzMroB @bana_ridley @TUIUK @BBCWatchdog @WhichUK @TUIUK have been seeing a tremendous amount of tweets from your customers… https://t.co/qGA80DgzEV
Retweeted by Bana @Allison91310898 @TUIUK Ah I’m sorry that they still aren’t providing any useful answers or helping their customers… https://t.co/lSXw6XofR3 @sbarker555 @TUIUK I’ve really been hoping it doesn’t have to come to that. You’d think with how many negative medi… https://t.co/JER8dXzpiJ @abigailHG21 @TUIUK I’d unfortunately advise against hoping to get anything reasonable out of tui who are happy to… https://t.co/zHe8yyj5oH @rajbirch @emspen @TUIUK @BBCWatchdog @BBCPanorama @joelycett @C4Dispatches @BBCNews @MartinSLewis It’s a joke that… https://t.co/6r2YjuUtQt
4/10
2020
@Allison91310898 @TUIUK No - unfortunately not. Have you? Xx
4/9
2020
@leswill44274090 @TUIUK It’s such a badly handled situation- I think it wouldn’t be so bad if they proactively expl… https://t.co/s3ROZn6VYl @mariotb @TUIUK @BBCWatchdog @BBCPanorama @C4Dispatches @BBCNews @MartinSLewis It adds insult to injury when you ar… https://t.co/zsRdEXsa05 @z4chrissmith @TUIUK Yes it isn’t a reflection at all on the TUI staff, many of whom have been furloughed or are ju… https://t.co/7dE3ikZl7iTravel industry are trying to get gov to make emergency change to Package Holiday Regulations so that they aren’t o… https://t.co/BZoSBGKbDC
Retweeted by Bana @KirbyVictoria @kela_24 @TUIUK @SimonCalder Thank you- have just sent him a plea for help! @FrancesOfficial @TUIUK I agree totally. I’ve never seen a company’s social media profiles all be so entirely negat… https://t.co/93dO8PXi1A @chloey_93 @TUIUK I hope that @TUIUK can see the damage that they are doing by refusing to provide any realistic or… https://t.co/d2EDHXHIHL @kela_24 @TUIUK Hi Kate - I hope the situation is resolved by the time your holiday comes around but from what I ca… https://t.co/8hs9KIPLFi @emspen @TUIUK @BBCWatchdog @BBCPanorama @joelycett @C4Dispatches It seems that thousands of us are experiencing th… https://t.co/ccFnAXHKMV @charliefellows @TUIUK Wow that’s really worrying - you are legally entitled to a refund (check out @WhichUK twitte… https://t.co/AeKZ8bAFLkTUI is acting disgracefully by telling customers 'don't call us, we'll call you' and then failing to provide any in… https://t.co/SCKQzEsBqH
Retweeted by Bana @Allison91310898 @TUIUK Yes of course - someone shared this with me on here earlier, it’s friedrich.joussen@tui.com… https://t.co/ucjT0dhX5D @MochrieCiorstan @TUIUK Absolutely agree - I can’t understand how as a previously respected travel firm, they are g… https://t.co/CFK24MUYLQ @PykeJulia @TUIUK That’s absolutely awful - how can they get away with this? I don’t understand how @BBCNewshttps://t.co/A9Ka8Ppyr6
4/8
2020
@TUIUK Hey @TUIUK are you planning on refunding anyone?! Or are you just keeping our money, despite promising refun… https://t.co/OMBW1CiJR3 @emma_jayne07 @MartinSLewis @BBCNews @piersmorgan @GMB I’ve been trying to get the media to highlight this huge lap… https://t.co/nRJIqbKgoe
4/7
2020
@JonnoMinnie1712 Thank you for this- very helpful!
4/3
2020
@geraygina @TUIUK Hi Gerardo - nope no refund yet for me. I’m sorry you’re going through this issue too. I wish… https://t.co/cn06L4oCroYou had initially stated 3-5 working days refund via BACS transfer but it has now been 11 working days and nothing… https://t.co/oFdJxCeoMs
4/1
2020
@SallyBe91272686 @TUIUK @ATOLprotected @TUIUKPR @piersmorgan @BBCNews @MoneySavingExp My email only suggests it’s b… https://t.co/izMe0QcH2E @TUIUK Please just give us an idea of why refunds aren’t being issued as promised- your terms and conditions state… https://t.co/Wz2TRUtGbs @TUIUK @TUIUK - you’ve always been a company I trusted, I even booked my wedding with you but what on earth is goin… https://t.co/6qKD85vM1N @FrancesOfficial @TUIUK Nope 👎🏻 And no idea of when one may come either
3/31
2020
@AJ_Jago @TUIUK Thank you for that- I wish someone from TUI would give such a response giving clear timelines which… https://t.co/aIoUxioB03 @AdamRoper14 @TUIUK I’ve just contacted my local MP as I’m now at a loss as to what I can do next and truly concern… https://t.co/0rdXMVFf94 @TUIUK Hi Kayley- I’m sorry but your previous reply gives absolutely no information. I’m not sure why TUI is not gi… https://t.co/E3DsSlQEAf @TUIUK Our refund was already put through by the store. All paperwork was completed on 17/03 and they told us that… https://t.co/pIjucfFl8Y
3/30
2020
@TUIUK @TUIUKPR @BBCNews @ATOLprotected @MoneySavingExp As you may be able to see from the TUI twitter feed, they h… https://t.co/smrbIJLOc8 @TUIUK @TUIUK @TUIUKPR @MoneySavingExp @ATOLprotected could someone please update all customers on the delay in reg… https://t.co/3y741jm7XQ @TUIUK @mcauley_cj @TUIUK @TUIUKPR @MoneySavingExp @ATOLprotected TUI are you actually issuing any refunds?! Nobody… https://t.co/dAKXXGllCH @DonnaGJopson @TUIUK Went into store for a refund on 17/03 and was told it would take 3-5 working days. Had nothing… https://t.co/Inc4N6ouc5 @TUIUK @MSpill01 @TUIUK from the number of queries about not receiving refunds, it doesn’t actually seem that you a… https://t.co/tB4dZxWKLg @TUIUK the responses on this page are ridiculous - you’re just copying and pasting the same response for every cust… https://t.co/yZZ3XsKGQG
3/28
2020
@TUIUK Thanks Sam - are we likely to receive an email from TUI explaining the delay and when we may expect our mone… https://t.co/fbchu1IJ02 @jcmac1970 @PaulShe47017420 @TUIUK I’m in the same position and don’t understand how it could take so long to compl… https://t.co/yN2IibXIqu @TUIUK I know you guys will be working hard but it’s a lot of money to have gone missing. We had refund paperwork o… https://t.co/2NsoOkD0e1
3/27
2020
@TUIUK as I’m sure you can appreciate in these uncertain times, it would be helpful to have a timeline for payment… https://t.co/xFPbdeZmk0
3/26
2018
@SkyBetCareers Thanks for the support as always, much appreciated! 🏃‍♂️
Retweeted by Bana
10/13
2018
@MaleStylist Well done Adam! What an achievement xx
7/31
2018
@LNER Yes but the alternative service is also delayed and totally packed. Train tickets aren’t cheap and being a fr… https://t.co/ocEQO98P62 @LNER really dissapointed with the fact that your 18:54 train from York to London Kings X has been cancelled. Makes… https://t.co/2872FcmwHb
7/22
2018
@Zoella - I’m probably really late to this but did you know that you’re referenced in Gilmore girls ‘a year in the life’? Xx
5/8
2018
@fdarenahelp @fdarena So it’s been another 5 days and still not even an apology email. Really disappointed in this… https://t.co/RqdQkzLvek
3/23
2018
@fdarena I’ve tried contacting you via email & telephone multiple times to register a complaint (sent 1st message a… https://t.co/7tS6Woed53
3/19
2018
@MaleStylist I know! Hope you’re okay. Well done with your blog, it’s very good. You should be so proud 😊 xx
1/28
2018
@MaleStylist You’re forgetting... ‘hi, I’m chandler- could I BE wearing anymore clothes’. Still one of my all time favourite lines!
1/27
2018
@emmablackery Simon & Garfunkel - America ‘Cathy, I’m lost, I said though I knew she was sleeping- I’m empty and ac… https://t.co/ag2wDaXvgB
1/11
2017
Peaky blinders 😬😬 #peakyblinders
11/15
2017
@RunYorkshire had a truly fantastic time doing #york10miler - any idea on when official photos are out?
10/10
2017
@WillyRidley You’re going to smash it will! Super proud of you already.
10/7
2017
@mummy_setra @Joie_Baby Got this the other day- it's brilliant! And baby girl loves it too. Think she enjoys being… https://t.co/g1X1IVohQU
9/23
2017
@WillyRidley I watched this yesterday and literally thought exactly the same! Ha
8/2
2017
@RealCarmack @clarembee @JonathanJackson @CharlesEsten @SamPalladio at NIA watching Nashville in concert & your all amazing!
6/9
2017
@loosewomen as a pharmacist I've seen this issue all the time. Medicines wastage is a £2billion issue every year! The NHS provides too much.
3/28
2017
@MrsGiFletcher wish I had read happy mum happy baby before baby! Would have been more kind to myself! Thank you- it… https://t.co/CuoEICiu7X
2/24
2017
@SamPalladio do you know which dates you are doing on #nashvilleuktour? Would LOVE to see you! Xx
2/14
2017
@rhiannonashlee any advice for the mum of a 6 month old that won't sleep more than two hours without waking for hours on end? I'm dying😵😵 xx
2/10
2017
@LydiaEmillen I'm Kurdish & it makes me feel the exact same way. What a ridiculous notion that we are more scary to Americans than trump! X
1/31
2017
@AlabedBana - hello! I'm a Bana too (but I'm 26 & you're 7) and I wanted to say that you are so brave! Sending love to you & your family xxx
1/29
2017
@mummy_setra @DavidLloydUK it's too expensive! Hope you get some sort of discount sorted! Xx @mummy_setra @DavidLloydUK I know it's so expensive! It's a shame as they have a crèche which would be so useful for my little girl but @mummy_setra @DavidLloydUK you mentioned your a pharmacist (as am I!) and if you work for boots I know they give you a discount for that! Xx @MrsGiFletcher please come to york/ Leeds on your book tour! I would love to meet you but you will be too far away 😞Xx
1/16
2017
@ciderwithrosieb - bless them it's so hard for them when they are teething. Hope you have a better night tonight! Coffee is king! ☕️☕️🙌🏻😴 xx @ciderwithrosieb we're going through that with Eva at the moment! Try some Ashton&Parsons teething powders, anbesol liquid to numb & calpol
1/8
2017
@ciderwithrosieb have loved the instagram story! Ottilie is just divine & so precious! My little girl is 5 months tomorrow so can relate! X
1/4
2016
@FleurDeForce this Christmas will be my first as a mother to my beautiful daughter Eva (she's four and a half mont… https://t.co/5gj2RTZXW3
12/23
2016
@Travelbag1979 - have found your customer service appaling. Had to cancel holiday due to pregnancy & zika virus- worst service since.
3/9
2016

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