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A community of people + ideas. Hosts the weekly #uxchat and regular BetterUX events. Join our community on Slack https://t.co/nnxSPlgw3C. Part of @UserZoom.

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Joined Twitter 12/23/08


Need a comprehensive guide to A/B testing? You're most welcome. 😊 https://t.co/6sVxHkcqdNWhen you tried hard, and still fall short in testing with users. 💪 https://t.co/M7TxmTm5qlThe answer to ‘insight blind spot’ when it comes to understanding user behaviour on third party Marketplaces like… https://t.co/jsJoAwmExLIn this UX eBook we'll cover: ✔︎Benefits of remote moderated research ✔︎Differences between in-person and remote mo… https://t.co/YPGhrCmX8hLearnings from the UX experts. https://t.co/xf3yB7ePOa
7/10
2020
The answer is: as much as possible. The addendum is: so long as it’s organised correctly. https://t.co/tcK390rkjnYou can't control everything but you can manage quality. 💪 https://t.co/9vAUIjaEMXThe over-60s are growing faster than youngsters, thanks to a longer life expectancy, healthier lives and declining… https://t.co/bfEtuYraHPHow do we make improvements to our sites without annoying our users? 🧐 https://t.co/2aOEWxwct8If your executives and stakeholders need a little extra persuasion to invest in UX... https://t.co/guxWAVcbcW
7/9
2020
In a recent @UserZoom-ran Online Banking Competitive UX Benchmark, we discovered which of the top US banks offers t… https://t.co/x6hZ5hClaiYou don’t want your stakeholders to get ahead of themselves and draw conclusions too soon. https://t.co/Jgcw5JbF4lIdentifying your key stakeholders and understanding their goals is key. 🔑 https://t.co/oqRFudmdivSee a fuller picture of your site performance and find out more about how people use your site. 👀 https://t.co/LLfwS8P6DgThe changing landscape of device usage. https://t.co/NvTUSzBtM8
7/8
2020
[Case study] How global tech leader leverages A&U testing to better understand their customers and their changing n… https://t.co/IoA0miA9pzGood data in, good UX out. https://t.co/JUv8280XB3More research please! Learn how to develop a deep understanding of the business challenges faced by your executives… https://t.co/HXJqmZL0f2Be who you are and say what you feel because those who mind don’t matter and those who matter don’t mind. — DR. SE… https://t.co/yHsSmFDpl8By sharing examples of what other healthcare insurance organizations are doing to further their UX, we hope to insp… https://t.co/2kOIJSeo70
7/7
2020
Put your UX hat on. 🎩 https://t.co/zO2LQr7uRXWhy are they a problem? How does this impact your study? https://t.co/DLUW84ASfHWe’re currently drowning in webinar invites so it’s really important to ensure they’re not run the same way as trad… https://t.co/Oj82UwYdbQThere’s still a battle being waged between traditional computers and their more portable equivalents. https://t.co/RTHCiAtIJGCase study: How a global tech leader leverages A&U (attitudes and usage) testing to better understand their custome… https://t.co/fNjMLJvTdk
7/6
2020
New users will have different needs and wants from a digital solution than your current online customers. https://t.co/UrE9fo4R3WOn our UX community Slack channel we hosted a live AMA with Whitney Quesenbery, Co-Founder at Center for Civic Desi… https://t.co/4RW5qsK9SCManaging priorities and limited resources is an ongoing struggle in UX research. 💪 https://t.co/i3S9oOSH50How did the digital experience of Marriott and Hilton stack up? Find out who won and why. https://t.co/GVK6iYhjRb https://t.co/rpqynJMMLH
7/5
2020
We have a language that is full of ambiguities. 🧐 https://t.co/nRsDGD5WX7In this Participant Sourcing eBook, discover: ✔How many participants do you really need ✔Different recruiting metho… https://t.co/u1AbMLGBHeMore research please! Learn how to develop a deep understanding of the business challenges faced by your executives… https://t.co/HzIvGv0mZQSuccess in emerging markets will require a robust strategy and combination of accessibility, localization and overa… https://t.co/s7keCtCEV3
7/4
2020
Congratulations! Presenting your findings is the final step in the research process and stakeholders are likely ant… https://t.co/N9bwgBmQp2The issue with IVR systems is that, as with many other customer-facing functions, they’re usually designed without… https://t.co/CKQoCeE0YEThe global market is socioeconomically diverse with different educational backgrounds, disabilities and internet ac… https://t.co/9YpfdGgnZLBoth UX and data science need to reach across the table and begin working together. 🤝 https://t.co/jR8C6k5w8sBy sharing examples of what other healthcare insurance organizations are doing to further their UX, we hope to insp… https://t.co/GuUC0DMfRP
7/3
2020
If you love UX communities and love @SlackHQ, then this list is for you! 😍 https://t.co/87QUceV75NIt's about using the right language for the right audience. https://t.co/NQ5VuiRGwwPunctuation is credibility. Agree? Disagree? 🤔 https://t.co/nRsDGD5WX7Good data in, good UX out. https://t.co/JUv8280XB3[Case study] How global tech leader leverages A&U testing to better understand their customers and their changing n… https://t.co/6OpqPnYrbT
7/2
2020
The changing landscape of device usage. https://t.co/NvTUSzBtM8More research please! Learn how to develop a deep understanding of the business challenges faced by your executives… https://t.co/NK6wly6QBsIn this health insurance study, we looked at the types of experiences being researched and found that only 36% of h… https://t.co/EJxcKJRgKWLet's explore both behavioural and attitudinal measurements. 📈 https://t.co/ZGwHNNlRApResponses from these participants can wreck your data by artificially influencing success rates, task times, and ov… https://t.co/vz1o15zBhd
7/1
2020
If you *really* need to get your employees back into the workplace. https://t.co/zO2LQr7uRXBe who you are and say what you feel because those who mind don’t matter and those who matter don’t mind. — DR. SE… https://t.co/ASCHtLYXUcLearn the UX research trends of leading health insurers. https://t.co/rxEAH1I3JD https://t.co/OzBc4BiZWVWe’re currently drowning in webinar invites so it’s really important to ensure they’re not run the same way as trad… https://t.co/VtfySr2bcaWhy are they a problem? How does this impact your study? https://t.co/DLUW84ASfH
6/30
2020
Put your UX hat on. 🎩 https://t.co/zO2LQr7uRXBy sharing examples of what other healthcare insurance organizations are doing to further their UX, we hope to insp… https://t.co/k4ze1aUlcLAgree? Disagree? #uxquote #designquote #quoteoftheday https://t.co/a680xWYYqXPreparation is the key to success in any research study. Download this ebook bundle and master the art of planning… https://t.co/fNTCURqDMUShould it be in-house researchers and designers who may be biased towards your own solutions, but can champion the… https://t.co/GRPeuqhSqg
6/29
2020
How do you know where to use shortform and when to go further? https://t.co/2WJKgofXyqYour interface can provide the kind of door-to-door service that you can’t get from physical purchases, so it’s eas… https://t.co/owQqrmuDUyGreat UX research leaders take the initiative to deepen their understanding of users and data, while promoting the… https://t.co/CNUORNCrcsCompetitive UX benchmarking is like spying on your competitors in a... well, very open way. 🔍 https://t.co/Mj0Bn3iQXp
6/28
2020
Returns are a fact of life but something can be done. 💸 https://t.co/aeqypKETG5Five darn good reasons why you should start UX benchmarking. 💯 https://t.co/ZqaHFkztKu https://t.co/Z0ggHj8C2BSometimes, you just have to work with what you got. https://t.co/j0E8pgqWMyPresent your research points and look good doing it. 💪 https://t.co/06OzB4LQzM
6/27
2020
A quick guide to Gestalt. https://t.co/xnYUOx0NMkUX writing is an important part of design: text can either help or hurt a product’s user experience. 🔡 https://t.co/fSy384RDXDIt's the UX battle of the tech giants! @apple @samsung https://t.co/LfRKsfgmhrThe global market is socioeconomically diverse with different educational backgrounds, disabilities and internet ac… https://t.co/WJB8Vr299ERemote testing helps you identify and solve problems, from anywhere. https://t.co/JnCJG3csul
6/26
2020
How to improve the user experience of intranets. 📈 https://t.co/vSr0QaiELlManaging priorities and limited resources is an ongoing struggle in UX research. 💪 https://t.co/xf3yB7ePOaThat's all the time we have for today! ⌛️ We'll be back in 2 weeks. Thanks @derscharni for hosting this week's… https://t.co/QnjFlov6fhQ3: What types of work is best done face-to-face? Remotely? Why? #uxchat with @derscharni 🎉 #remotework #uxhttps://t.co/sTUs0gXU4ZQ2: How do you collaborate and present findings within and across your teams? Which tools do you use? #uxchat with… https://t.co/Ogg5CpNVepWelcome to #uxchat with @derscharni 🎉 Q1: Describe your current workload, has anything changed since the pandemic?… https://t.co/bDDs06GPsx @moingshaikh @rvanderelst @derscharni @bkenna1 @ellenlynch @stephencpeters @socialjignesh @jeffmacintyrehttps://t.co/0m0mcZJDtO @OksanaIvanovaPM @derscharni @bkenna1 @rvanderelst @ellenlynch @stephencpeters @socialjignesh @jeffmacintyrehttps://t.co/RcV6Zo7pglWatch this on-demand webinar, and learn how to successfully transition to remote UX research and continue being use… https://t.co/qSqSSvwiL6On our UX community Slack channel we hosted a live AMA with Whitney Quesenbery, Co-Founder at Center for Civic Desi… https://t.co/2eJBShwdQ9Describe your current workload – has anything changed since the pandemic? Let's talk about work and collaboration i… https://t.co/NXJcToKIMuCase study: How a global tech leader leverages A&U (attitudes and usage) testing to better understand their custome… https://t.co/JjLPJi5knP
6/25
2020
There’s still a battle being waged between traditional computers and their more portable equivalents. https://t.co/RTHCiAtIJGNew users will have different needs and wants from a digital solution than your current online customers. https://t.co/UrE9fo4R3WWCAG 2.1 has 13 guidelines, most of which can be scanned for automatically, but still require a human touch to dete… https://t.co/dRXVs5RtY7It's about using the right language for the right audience. https://t.co/NQ5VuiRGwwIn preparation for this week's #uxchat with @derscharni on collaboration in an increasingly remote world, we have a… https://t.co/SmEvLSpxW6
Retweeted by BetterUXJoin us in this #UXChat with @derscharni, Chief Product Owner at Yello, in this upcoming Twitter discussion on Coll… https://t.co/c2q7XLj6sh
Retweeted by BetterUXWhy some visual interfaces are more intuitive than others. https://t.co/xnYUOx0NMk
6/24
2020
Some excellent examples of UX from online grocery retailers. 💯 https://t.co/YUClUvZFV1See a fuller picture of your site performance and find out more about how people use your site. 👀 https://t.co/LLfwS8P6DgIdentifying your key stakeholders and understanding their goals is key. 🔑 https://t.co/oqRFudmdivIn a recent @UserZoom-ran Online Banking Competitive UX Benchmark, we discovered which of the top US banks offers t… https://t.co/iQBsysdr0NEmpower. Mentor. Influence others. You can make it happen. 💪 https://t.co/FuKMozGthu
6/23
2020
What cannot be measured cannot be managed. ☝️ https://t.co/mYfWF94fcOJoin us in this #UXChat with @derscharni, Chief Product Owner at Yello, in this upcoming Twitter discussion on Coll… https://t.co/c2q7XLj6shUserZoom product update: Welcome to your new virtual lab, which makes it easy for everyone involved — moderators, p… https://t.co/F8ScHi7X69.@DraftKings was seen as being Informational (58%) but also Overwhelming (67%). @FanDuel fared the most favorably i… https://t.co/7n0nMJH8gyDoes agile and user-centred design go well together? https://t.co/9PMn1ScS91
6/22
2020

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