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101,541 Following   1,317,377 Followers   1,243,808 Tweets

Joined Twitter 12/23/08


@legallois Let us see how we can help with this. Drop us a DM with as much info as possible and remember to include… https://t.co/oMP4AV1n90 @laurenmawdsley2 Hi Lauren, vouchers need to be requested before the scheduled departure of the flight. Did you spe… https://t.co/yOBzVvmbMF @srajeevkumar Hi Rajeev. It's been publicised in the media, that the "Air bubble" will allow travel from the 15th o… https://t.co/z1C2Wirufq @flightclubio Send us your booking reference via DM along with as much information as possible so we can take a clo… https://t.co/HQubgM7FlY @kellyntravel Hi Kelly. I can see a direct service from LGW - CUN starting 05/09/2020. However, as with all airline… https://t.co/qv6uUFkkJb @the_calm_sun We're unable to advise on visa requirements, Roma. You will need to speak with your local embassy. Many thanks. Lisa @TrevorDiggers Hi Trevor. I'm glad to hear you had a great flight. I hope we can welcome you onboard again soon. PhilGW @SiabKhuram Let us see how we can help with this. Drop us a DM with as much info as possible and remember to includ… https://t.co/ghtBxBC9YF @Natalie_Voyle Hi Natalie. I assume this is because the original route when the flight was first published, was to… https://t.co/1IM32v1nhh @OldLondonW14 Hi, I'm sorry it's taken me a little while to get back to you. I've checked your booking and the flig… https://t.co/OzjVoTRkWz @RobynCraig21 There are still passengers who are able to travel to the US. Kimbers @OldLondonW14 Send us your booking reference via DM along with as much information as possible so we can take a clo… https://t.co/6RHJrie66g @M_in_the_city__ Yes, as the voucher can only be used by the person named on the original ticket. Lindsey @Mr_N10_ Send us your booking reference via DM along with as much information as possible so we can take a closer l… https://t.co/AlL7767P4Z @HatAlexW Hi Alex. I'm glad to hear everything went well. I hope we can see you onboard again soon. PhilGW @tpassaro_ I'm afraid we're unable to advise on documentation requirements. You would need to confirm this with your local embassy. Lisa @zohar1978 Ah, I'm glad to hear it. Sorry we're so busy at the moment! Kimbers @gingertrvlguru Sorry to hear you had such a disappointing experience, David. I do hope you now have your baggage. Lisa @JMMyatt Thanks John, that's great to hear! Kimbers @Joeltheoriginal I'm sorry to hear about your experience, Joel. Feel free to DM us if you're still needing assistan… https://t.co/Drv9xaY74L @OmarNo7 Hi Omar, I'm afraid you aren't entitled to a full refund once a voucher has been requested, regardless of… https://t.co/HbNZMcXae2 @Clare_OC Hi Clare, you're welcome to be as earnest as you like, our cabin crew are truly exceptional and it means… https://t.co/TPvISzg9NG @WillLloydDav This will need to be escalated to our Refunds Focus team for assistance but I do need her to contact… https://t.co/6XzIdhCkPO @BeckyStrongArm Hi Becky, please DM your booking details so we can help. Kimbers https://t.co/L1epyfzysM @smdjukic HI Stefan, please DM your booking details so we can help. Kimbers https://t.co/L1epyfzysM @BEXHUGHES1980 Hi Rebecca, it'll still credit the same account when we send the funds back so this is absolutely fine. Kimbers @muntazir54 Hi Muntazir. Not sure what you mean by GDS, and we don't get involved with repatriation flights. We're… https://t.co/OEuXcRkz1T @hayley16j Hi Hayley, please remove your booking reference from the public feed for your security and DM us if you… https://t.co/jWHqHLchIB @kald_p Hi Keith, please DM your booking details so we can give you a hand with this. Kimbers https://t.co/L1epyfzysM @NeerajP11830345 Hi Neeraj, please DM your booking details so we can assist with this. Kimbers https://t.co/L1epyfzysM @NortonAnn1 If you've booked flights on separate bookings, and disruption occurs, you would be required to pay any… https://t.co/9stF8YMUt2 @ChengTristram Hi Tristram, please DM your booking details and we'll arrange this for you. Kimbers https://t.co/L1epyfzysM @bibb_bobb_bee Hi there, please DM your booking details and we'll arrange this for you! Kimbers https://t.co/L1epyfzysM @allicannon63 Hi Allison, please DM your booking details and we'll arrange this for you! Kimbers https://t.co/L1epyfzysM @Vikkitoria_88 Hi Vikki, please DM your booking details so we can assist with this. Kimbers https://t.co/L1epyfzysM @ToniJaneParker Hi Toni, refunds can be requested over the phone or via Twitter. Kimbers @Dominic_Doring Hi Dominic, please DM your booking details so we can assist with this. Kimbers https://t.co/L1epyfzysM @sarah1254 Hi Sarah, we can just arrange this for you! It'll be a little faster than the form. Could you DM your bo… https://t.co/5hV7HRaof3 @hwdsmith Hi Harry, please DM your booking details so we can assist with this. Kimbers https://t.co/L1epyfzysM @andreiscurei Hi Andrei, please DM your booking details so we can assist with this. Kimbers https://t.co/L1epyfzysM @mrmarkryder Hi, Mark. Sorry you were so disappointed on your last trip. To say thank you to Executive Club Members… https://t.co/bIoPYlcOah @nicola430 Hi Nicola, we have to process refunds to the original payment card. We'd need your old bank to reject th… https://t.co/nFBq8q6nKH @amy_constable2 Hi Amy. We're unable to assist with package bookings on twitter. Our holiday team should be in touc… https://t.co/zG8LQVplzx @steveha91865215 Hi Steve, we have responded to all of your DMs. Have you been receiving our messages? Kimbers @qwerty_cladding Hi there, please DM your booking details so we can assist you with this. Kimbers https://t.co/L1epyfzysM @KGirdler Hi there, please DM your booking details so we can assist you with this. Kimbers https://t.co/L1epyfzysM @robertshuw Hi there, please DM your booking details so we can assist you with this. Kimbers https://t.co/L1epyfzysM @Cafcmatt Hi Matt, please DM your booking details so we can assist you. Kimbers https://t.co/L1epyfzysM @Phil44525223 Hi Phil, please DM your booking details and we'll help you with this. Kimbers https://t.co/L1epyfzysM @charlstoney Hi Charlotte, please DM your booking details so we can take a look at this for you. Kimbers https://t.co/L1epyfzysM @Oxfordmjk As suggested by the FCO, please contact your local embassy for advice on this. PhilGW @Adam_Purcell Hi Adam, you certainly can! Please DM your booking details and we'll initiate this for you. Kimbers https://t.co/L1epyfzysM @miloni17shah Hi Miloni, are you trying to book a flight only or a flight and hotel/car package with your vouchers? Lindsey @RhianEv97227452 Send us your booking reference via DM along with as much information as possible so we can take a… https://t.co/9IoPlThKGP @Kroesen23 Send us your booking reference via DM along with as much information as possible so we can take a closer… https://t.co/xSZ9eqDN8i @LondonGiggles Hi there, please DM your booking details so we can assist you with this. Kimbers https://t.co/L1epyfzysM @TerryAshby Sorry you've not been able to reach us, Terry! No séance required, please just DM your booking details… https://t.co/TNsAKqbaUo @Simmo2207 Send us your booking reference via DM along with as much information as possible so we can take a closer… https://t.co/mbQ8Jq4snV @ToriChanMounsey Hi there, please DM your booking details so we can arrange this for you. Kimbers https://t.co/L1epyfzysM @RobynCraig21 Hi Robyn, we would only be able to offer a full refund if your flight is cancelled. You can apply for… https://t.co/hxwLXUTpwJ @TimRoss74571213 Hi Tim, please DM your booking details and we'll arrange this for you. Kimbers https://t.co/L1epyfzysM @KriessLaura Hi Laura, please DM your booking details so we can assist you with this. Kimbers https://t.co/L1epyfzysM @SustainableOD Please let us know the details of the cancelled flight, and we'll try to find out why it was cancelled. PhilGW @natashajayne75 Hi Natasha. Any refunds would only be able to be processed, by the company you paid your money too.… https://t.co/PQbYWGSlZv @nmbspencer Hi Neil, please DM your booking details so we can help with this. Kimbers https://t.co/L1epyfzysM @ThinkAgainPanda Hi Chris, please DM your booking details so we can assist with this. Kimbers https://t.co/L1epyfzysM @emmacomp93 Hi Emma. We will adhere to government advice, and children under 11 will be exempt from wearing a mask.… https://t.co/k2I2vDuJ8O @klaraedmund Hi Donna, our phone lines are extremely busy at the moment. Please DM your booking details and we'll h… https://t.co/DLEQoCObCR @Abdnyup Hi there, please DM your booking details so we can assist you with this. Kimbers https://t.co/L1epyfzysM @zohar1978 Hi there, please DM your booking details so we can help. Kimbers https://t.co/L1epyfzysM @tomnutt78 Hi Tom. Please can you DM us a screen capture, so we can look into this for you? PhilGW https://t.co/L1epyfzysM @MeghaAn91061101 Hi Megha. What route would you like to know about? PhilGW @briansains We honestly couldn't say Brian, what the situation may be like in October. We do recommend masks to be… https://t.co/m1KkomfOIL @loucoulton Let us see how we can help with this. Drop us a DM with as much info as possible and remember to includ… https://t.co/0OXfnqWdgA @louisabiagini Hi Louisa, when we last spoke I'd asked for the rest of your booking references so we can help you w… https://t.co/ZQd7NNgUUl @amesos Hopefully, the bag will be brought back to the airport soon. Assuming you reported the bag as missing, it w… https://t.co/dCXtcoSVsB
8/11
2020
@Megan_Greenham Hi Megan, we can arrange a refund for you. Could you DM your booking details, please? Kimbers https://t.co/L1epyfzysM @dersouni Hi Sofiane, please DM your booking details so we can help with this. Kimbers https://t.co/L1epyfzysM @paulgriffiths19 Send us your booking reference via DM along with as much information as possible so we can take a… https://t.co/cziMYMHuhm @rach_cowley Hi Rachel, we don't have any accurate timescales to offer at the moment. Kimbers @FCTennisInside Hi there, thanks so much for getting in touch. We'll pass on your thanks! Fiona @amy_tilbury Hi Amy for some reason I can't reply to the DMs. Please can you DM us your booking details? PhilGW https://t.co/L1epyfzysM @karenccs67 Hi Karen, we'll refund your seats too, that's right. Please DM your booking details if you need some he… https://t.co/QrFMekEztz @itsemsr Hi Emily, if our flights are operating and the hotels are open then your holiday can go ahead, even if you… https://t.co/tm5SVzHuqj @morriscarol2 Hi Carol, please DM your booking details and we'll initiate your refund. Kimbers https://t.co/L1epyfzysM @hemalshahj Please DM us with the booking details as requested. Kelly https://t.co/L1epyfzysM @wesleybond93 Hi Wesley, please DM your booking details and we'll initiate a refund for you. Kimbers https://t.co/L1epyfzysM @fort78 Let us see how we can help with this. Drop us a DM with as much info as possible and remember to include yo… https://t.co/CItsJNrgfZ @toy_utopia Let us see how we can help with this. Drop us a DM with as much info as possible and remember to includ… https://t.co/DVnXCEiFjf @hemalshahj Hey Hemal, we're concerned to hear this. Drop us a DM with your booking details and an overview of the… https://t.co/OX0mpQvN8F @James_Fleurets Hi James, please DM your booking details and we'll help you out with this. Which one is your prefer… https://t.co/wqWbJJP3ye @klubyoga Hi there, so we can take a look at this for you, I've sent a DM asking for more information to clear data protection. Jo @TheSteed86 Hi Danny, please DM your booking details so we can help with this. Kimbers https://t.co/L1epyfzysM @EmmittVic Hi, we're really sorry for the delay in getting back to you. Please send us a DM with as much detail as… https://t.co/EqTGxgYpeR @CoralDeVille Hi Coral. Sorry to hear that your flight was delayed. If you DM us your flight details we can try and… https://t.co/8pjy1NEbFu @emmab159 Hi Emma, we would only offer a full refund if your flight is cancelled. Kimbers @Nick1Fletcher Hi Nick. On many occasions before the pandemic, this would display for passengers. I'm sorry, but we… https://t.co/85qIri48Th @RealMajidFC Apologies for the delay in our response, Paul. We continue to liaise closely with global health author… https://t.co/Pwm6BEmKyZ @dimigeo68 Hi Dimitrios, we do offer a partial refund if you've been downgraded. Kimbers @Riigeers Hi there. The dress code, we would suggest being smart/casual. I'm sorry we didn't respond sooner. I hope… https://t.co/0gTxxC05gM
8/10
2020

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