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Caledonian Sleeper @CalSleeper Scotland and London

Caledonian Sleepers are overnight train services running between Scotland and London.

433 Following   15,212 Followers   10,423 Tweets

Joined Twitter 11/10/14


Thats us signing off now until tomorrow afternoon 15:29 when we will be available to respond to your Tweets. Have… https://t.co/TesKnzOklY @LimehouseDan Hi Dan. The simple answer is yes. The fee is £30.00, this is for a single journey, if a return jour… https://t.co/HeKXuw0dM9
11/16
2019
@AntonyBushfield Hi Anthony, thanks for getting in touch. We don't offer discounts on the 25-30 railcard I'm afraid. Mark @neilclarke3 Wait, you need an excuse to eat cheese?! https://t.co/EDgAwph0gv @JWCChristiansen That's per room, per journey. You can have two pets in a room so a return trip would be an additional £60, Mark @JWCChristiansen Hi John, we charge £30 per room to cover the cost of a deep clean. Full details can be found here:… https://t.co/pNXYXmY3BJ @captainnathans Hi Nate. We offer tickets to suit all budgets; seats start at £45 and rooms from only £140 one-way.… https://t.co/VXmNkY57DS @SpamielG Hi Daniel, thanks for getting in touch. This isn't something I can authorise here, you'd need to speak wi… https://t.co/vwKMhDoGPm @BikerSnep Hello, you can board from 23:00. Full timetable details can be found here: https://t.co/elkjHAKPOU. Mark @dug Hey Dug! You can board at Euston from 20:30. Mark @StephanieVandem Apologies for any inconvenience the change to your service has caused you Stephanie. I understand… https://t.co/Jxu7Q11P6BTake your furry friends for a day out on Sunday to Winter Doggyfest in Dundee. There will be a range of activities… https://t.co/H5DRPsbH1F @SamuelBarber Hi Sam if you phone us on 03300600500 then we can look to assist you further. regards Davie. @mentallywinnie Hi Katie. I am sorry for the time taken to respond. If you could DM then I can respond in more de… https://t.co/XzqgNQdbJY @SamuelBarber Hi Sam. Sorry for not getting back sooner. We have experienced some technical issues with our websi… https://t.co/mJpS4oYjLw @JamesMattWeir Good Morning. As your journey was delayed, you are entitled to put in a Delay Repay Claim. I can… https://t.co/uDURmo6xb8
11/15
2019
@RobbieCrow Sorry for the delayed response Robbie, I trust you're now on board. The crew had some changes to make w… https://t.co/0yPA3vB0c3 @RobbieCrow Hi Robbie, I'll try to get you an update. Mark @RobbieCrow Hi Robbie, a towel is provided, no need to bring your own. Mark @JFWGFW Hello, you can access the lounge between 20:00 and 22:00 on weekday evenings. You can then board the train at 22:00. MarkNot long to go until Book Week Scotland which kicks off on 18 November. Scotland has been the source of literary in… https://t.co/oTRzUUtuN6 @AdamBalfourLang @mrsannrowe @kyle_usher A striking resemblance!
11/14
2019
@MrTinGlass15 @rodstewart Hi Mr Glass, I'm sorry for the limited lounge service on your journeys. This is an issue… https://t.co/dlE6wUfDr4 @gazborangers @rodstewart Of course, everyone's welcome! MarkAll of the good lyrical puns are already taken, but this is still worth a share! Incredible model railway by… https://t.co/NXjqyxfAFl @iainmunn Hi Iain - thanks for contacting us and really sorry that you did not enjoy your journey. Could you kindly… https://t.co/OcFAJdTubQ @dennis1a1 Could you provide the email address that you used to send to enquiry@sleeper.scot. GW. @dennis1a1 Hello there. Please accept my apologies for the delay in responding. You should have had an email respon… https://t.co/go1gYoTjsi
11/13
2019
@Callys_Disco I'm not aware of any issues at the moment. If you can delete your cookies and try again, or try on a… https://t.co/2auurUd20p @Callys_Disco Hello, are you getting an error message of any kind? Mark @megsbraithwaite Hi Megan, I'm sorry the lounge isn't available. It is usually staffed by Caledonian Sleeper crew a… https://t.co/jYjFVtkpnb @sheena_walker1 @ScotRail Hi Sheena, sorry you had issues on your journey with us. Please send me a message with yo… https://t.co/wjlxAZK5rJ @graham_barron Hi Graham, we're hoping service will run to plan tonight. I'll have more info closer to departure ti… https://t.co/prp52lflmX @rodacademy Hi Rod, I'm not aware of any issues on the Lowlander tonight. Keep an eye on our Twitter feed for updat… https://t.co/k7aTTudSlN @NetworkRailSCOT have updated us on the flooding at #Slochd - We're happy to advise that our services to and from I… https://t.co/XwbdjKvwSb @katriona1013 Hi Katriona, yes, a Flexipass ticket gives you sole occupancy of a room. We no longer allow sharing w… https://t.co/qVGQ82snVL @Vickyvsky Hi Victoria, we are very sorry about the issues with you en suite facilities. Please DM me with your boo… https://t.co/va4G7qynZe @AintSeenMeRight Hello, the 5 cities are our destination stations. Please visit the Timetables page on our website… https://t.co/ms2YrPHM7WThe new Hello, Robot exhibition has opened at the V&A in Dundee. Visit the V&A to explore how robots are impacting… https://t.co/v2ZG9rCcfmA delay to our Euston to Inverness arrival this morning was due to flooding at #Slochd. One line remains open,… https://t.co/Ny3jnqRGk1 @OzzytheOwl @Beathhigh Hi Addy, certainly not on the Sleeper. I'm not sure if any other operators are likely to rei… https://t.co/fkdolZTujo @bob_noyes Hi Robert, thank you very much for your feedback. Glad you enjoyed your journey. Ben
11/12
2019
@Beathhigh Happy to have you on board, Ian. I hope you have a pleasant journey! Mark @coling5 @rsoames Hi Colin, here's a link to the most recent published figures. Our on time arrival just above 80%.… https://t.co/tcmy99j4Rt @whitepmc Have you checked your spam? And just to check the address is enquiry@sleeper.scot? These responses are au… https://t.co/DAxLtmyVRD @whitepmc Hi Paul, I'm sorry you've had issues on your journeys. Did you send your complaint via email? If so, you… https://t.co/GFY3HF6D12 @staffroommug Hi James, I'm sorry this has happened. Please send me your booking reference via DM and I'll make sur… https://t.co/TlAPP2kHo2 @sean_munday Hi Sean, the Sleeper is scheduled to leave Perth at 23:29. Mark @eapbee Hi Ed, we don't operate the waiting room in Stonehaven I'm afraid. Are there any station staff around? I re… https://t.co/voZhQ2MnNi @neilclarke3 Hi Neil, thanks for getting in touch. This isn't something we allow as guests have previously ended up… https://t.co/1gs6ByrJZ0 @mvnorwood @ds_trains Hi Mark, the incident happened at Leighton Buzzard, which is near Watford Junction. The reaso… https://t.co/CYoI3nRlvF🔔 Services through Watford Junction are returning to normal and departure of the Highlander will be unaffected.🔔 Emergency services are dealing with an incident near Watford Junction. Our thoughts are with all concerned...… https://t.co/CHaZige0jQ @kerenperrott Hi Keren, we don't expect current disruption to have an effect on this service, I'll keep you posted if anything changes. Mark🔔 Service Update: Boarding of the Highlander at Fort William will be delayed by approximately 45 minutes tonight. T… https://t.co/P0SUeKjpFt @rodacademy Hi Rod, you can board the service from 22:00 and it will depart from Glasgow Central at 23:40. BenGet the show on the road with a Caledonian Sleeper trip to London and take in some of the West End’s most entertain… https://t.co/hvakJwvIyP @AlastairBruce_ @ldnscottishregt @SkyNews @edinburghcastle @rsoames @EdinburghMajor @edingar @ArmyScotland Hi Alast… https://t.co/3w9ogpksbk @AlastairBruce_ @ldnscottishregt @SkyNews @edinburghcastle @rsoames @EdinburghMajor @edingar @ArmyScotland We are v… https://t.co/RLuz8p22IX
11/11
2019
@GW49750041 I spoke to the service delivery manager, you'll be pleased to know the train is definitely not cancelle… https://t.co/L06G52PJTX @GW49750041 Hopefully that's incorrect Greg,I'll call the service centre and update you here shortly. Mark @GW49750041 Yep, real-time tracker has just updated, not sure what stopped that info coming through! It actually le… https://t.co/0nhHLlj21g @GW49750041 Hi Greg, the most up-to-date info I have is that it left Dundee on time at 23:10. It's due to arrive in… https://t.co/ABH9Hsk75l @NikiGillies Hi Niki, are you in Edinburgh? I'm trying to get an update for you, sorry for the wait. Mark @neilsdouglas Hi Neil, I'm not sure what's caused the delay. I'll try to find out. Mark @railcamlive Hello, it does indeed. We no longer allow room-sharing unless passengers are travelling together. Mark @PeteMcN Thanks again for your patience, Pete. We'll try to make up as much time as possible en-route. Mark @la_quigley @NetworkRailEUS The train is on platform 1. Mark @la_quigley @NetworkRailEUS Hi Lesley, are you using the Highland or Lowland service? Mark @Weee_Boy16 Hi Kyle, sorry to keep you waiting. The crew are still preparing the train due to a small technical fau… https://t.co/D4i2mIjwwC @PeteMcN Peter, I'm told the crew are still setting up the train due to a small technical issue. We'll try to get y… https://t.co/6myBUQ9aTQ @PeteMcN Hi Peter, I'm sorry for your wait. I'm not sure why boarding is delayed, I'll try to find out. Did you man… https://t.co/SQu5gMLmpO @graham_barron Hi Graham, there are no engineering works on the Inverness line on those dates. Mark @pjryan51 @ALancashirelad @coling5 @JonnyEcology @rsoames @SercoGroup Hi Paul - apologies for the disruption to you… https://t.co/ONzZJmwme5 @PeteMcN Hi, please see details of the change to this service on our alterations page below. Kind regards, Joe. https://t.co/8KlbXKnmb4Just a reminder to all guest travelling from Inverness to London Euston this evening that due to engineering work o… https://t.co/aBMkQQADyD
11/10
2019
That's us signing off now until 2pm tomorrow. Have a great weekend! 👋
11/9
2019
@Jennife87220510 Hello, there should be a full lounge service on board tonight. Mark @TookMyMeds Hello, a host should come to your room if you push the call button, perhaps they're all occupied at the… https://t.co/HBVAYbSYir @JFKelleher1 Hello, thanks for getting in touch. There are no expected disruptions to tonight's services. Mark @jon_NoCode Hi Jon, the lights in public areas of the train have to be kept on for health and safety reasons. We pr… https://t.co/hXapchT2LENow that Halloween and Bonfire Night is over, is anyone getting excited for Christmas, or is it too early? Book you… https://t.co/4SjeT7Xlrz @TheLeoMartin @paul_winginit Hello there. 1. Solo En Suite Rooms start from £150 per room. 2. Yes the air condition… https://t.co/8Pzkxyyfzz @KeithRPaton Hi Keith, yes, normally we would contact guests in advance but, as this happened last minute this was… https://t.co/ZT1DSCOIbs @KeithRPaton Hi Keith, we are very sorry about that. The lounge was not open due to staff sickness. Ben
11/8
2019
@paul_winginit Hi Paul, I'm sorry there's no hot water in your room. If you'd like to DM me with your booking refer… https://t.co/XK9e4R1T1s @gooner1947 Hi Peter, I've had no info to the contrary so all looks well for boarding. If anything changes I'll let you know. Mark @gooner1947 Hi Peter - at present this service is scheduled to run as per our timetable. Regards, Joe.Exciting news, we are very happy to have been shortlisted for the @NatGeoUK Traveller Reader Awards. Thank you to e… https://t.co/wU7Fq5H8DGWinter is fast approaching. With a range of activities around the Cairngorms and Nevis Range for adventure-seekers,… https://t.co/Ek784Y9qp6 @smithc1000 Hi Cameron, yes, our phone lines are open. Please call 03300 600 500. BenOur apologies to guests on the northbound Lowlander service. Due to the required driver change with the delayed sou… https://t.co/iv55Snb6uQOur apologies to guests on the southbound Lowlander this morning. Technical difficulties with the loco has resulted… https://t.co/V4UDReTFWM
11/7
2019
@adrianhare_2010 @JCGKing1956 Hi Adrian. This is a good point, although assistance dogs are not classed as pets and… https://t.co/Ml0zSaA07z🔔 Service Update: Boarding of the Highlander at Fort William will be delayed until around 20:15. This is to accommo… https://t.co/gPJJ5fnzsYLooking for something to do with your remaining annual leave? Why not book a city break to London with Caledonian S… https://t.co/bm2lBLcWJN @dennis1a1 Hi Adam - you can use enquiry@sleeper.scot - many thanks, Joe.
11/6
2019
@dennis1a1 @pam00134 Hi Adam, you can board at 20:30 for a 21:15 departure. Enjoy your journey! Mark @CrucisDesigns Thanks for travelling with us Alice, we'll look forward to seeing you next time. MarkSome festive creativity from @TwinkleToes2day. The Caledonian Sleeper Jack-o-Lantern. We love it! 🚄🎃 https://t.co/kPE3G6EpdE
11/5
2019

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