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CitizensAdvice @CitizensAdvice England and Wales

We give free, impartial advice online, on the phone and in person — and speak up for the people we help. Our team monitors here Mon-Fri, 9am-5pm.

3,314 Following   91,976 Followers   31,230 Tweets

Joined Twitter 11/25/08


@thejamie72 Hi Jamie, we have advice on work here https://t.co/BOiR5CkLlN. Or for further support, you can contact… https://t.co/Gi5axmJAcQAfter the eviction ban ended last week, thousands of people are now facing the risk of eviction. Policy Researche… https://t.co/173o8T1tNN @BritishCurious Hi, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of our fr… https://t.co/YQ4thwPlZ9 @ThirteenInt Hi, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of our frien… https://t.co/msduDiSaWs @Daniel_Dineen Hi Dan, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of our… https://t.co/qhBDdFxNL4⚠️ 7 million people haven't been able to access their post over the last decade. With many people looking for wo… https://t.co/UGSwWGYaF1 @Lottstar21 Hi Charlotte, thank you for letting us know about this. We'd never ask you to make a payment to us but… https://t.co/xYkNBgfXsc @LauzCoops Hi, our consumer service would be best placed to help with this! You can speak to them on 0808 223 1133… https://t.co/K79vNebYIV❄️ As the weather turns colder, you might be thinking about putting the heating on. If you’re worried about payin… https://t.co/qcRGjBjoar @ChrisWill2631 Hi Chris, our consumer service would be best placed to help with this! You can speak to them on 0808… https://t.co/7AFZJtCBtC @GuyInNeed1 Hi, it sounds like the best thing to do would be to contact us directly and speak to one of our adviser… https://t.co/yKoGIq3iMr @notbracknell Hi, services will reopen when it's safe to do so and in line with government guidance. You can search… https://t.co/2kugdOoqkb
9/25
2020
I'm backing @CitizensAdvice's campaign to support #MillionsWithoutMail through an Address & Collect service where p… https://t.co/uowKRXPLmq
Retweeted by CitizensAdvice👤 1 in 8 people couldn’t apply for services like welfare, banking, and even jobs because they didn’t have an addres… https://t.co/waOXrX1nQU @drurytom3 Hi Tom, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of our fri… https://t.co/akqSCM7yUZToday's interventions will help protect many jobs. But for those who have lost their job - or who aren't in 'viable… https://t.co/FYB2Qc1XQP
Retweeted by CitizensAdviceThoughts on Chancellors Announcement. 1. Very concentrated on those who can currently work. No official support for… https://t.co/NwHBm12e0H
Retweeted by CitizensAdvice @RetroPrincess1 Hi, sorry to hear about your experience. If you haven’t already, you can send us feedback on this a… https://t.co/BqlwEOVycO @fredwin Hi Fred, really glad to hear this :)Hope to see targeted but ambitious support for workers in @RishiSunak's economic plan today - good that the governm… https://t.co/osfjGf2GTQ
Retweeted by CitizensAdviceOur advisers are helping 1 person every 2 minutes with a redundancy issue @CitizensAdvice. For many affected work… https://t.co/SebM5ZkqRH
Retweeted by CitizensAdvice @sara0887 No problem :) @fredwin Hi Fred, if you filled in the online chat form then someone will be in touch as soon as they can. If you h… https://t.co/xt12IQCpSLNew @CitizensAdvice research finds millions unable to receive their own post. Why does this matter? Because missi… https://t.co/4ZLK55mmUF
Retweeted by CitizensAdvice💬“Without a fixed address it is impossible to receive post, or apply for jobs etc” Our new #MillionsWithoutMail r… https://t.co/CwLeKIZiiJ @ElSweetScience Hi, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of our fr… https://t.co/VD34ua4Ut0 @Chastney88 Hi Joe, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of our fr… https://t.co/a9r5rAGAbb @sara0887 Hi Sara, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of our fri… https://t.co/iShGqaXfHB
9/24
2020
Have you received important information through the post in the last 6 months? ✉️ E.g. letters about a hospital ap… https://t.co/1gkwJ9OzuPNot sure what the current #Coronavirus restrictions are around meeting with people? Our advice can help ⤵️ https://t.co/1WxQKs46sT @AndyMac_RFC Hi Andy, sorry you’re having problems getting through. Our services are very busy but someone will ans… https://t.co/ITB3PKWFJGThank you @ChiOnwurah for raising the issue of growing rent arrears during the #Coronavirus pandemic. We estimate t… https://t.co/kuDmX2WeeF @sophieechelsea Hi, sorry you’re having trouble getting through. Our services are run by volunteers and do get very… https://t.co/sa5McbDlcw @Curious__Lola Hi, we have advice on work here https://t.co/BOiR5CkLlN. Or for further support, you can contact us… https://t.co/7MJLIAbD6d @juliesco1 Hi, our consumer service would be best placed to help with this! You can speak to them on 0808 223 1133… https://t.co/t4e9k1w9LGImportant blog by @minesh1112 on 3 ways to protect people during the jobs crisis: -Lock in the UC uplift & extend t… https://t.co/dhLODSWUJL
Retweeted by CitizensAdvice @TheUnionWithers Hi, you can find advice on Citizens Advice Scotland’s website https://t.co/ifA3P1m5zC. Or you can… https://t.co/ccx8FNKgYz @BonkersBruce Hi, our consumer service would be best placed to help with this! You can speak to them on 0808 223 11… https://t.co/xNtFtw4NebGreat blog from @minesh1112 on 3 ways to shore up benefits against the coming jobs crisis: ⚓️#keepthelifeline uplif… https://t.co/IZ8j3EzBWB
Retweeted by CitizensAdvice @millis_mikey Hi Mikey, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of ou… https://t.co/Bmy98ieoq4 @martynjstrong Hi Martyn, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of… https://t.co/itfKMAs3Jz @source45_az Hi, sorry to hear about your experience. If you haven’t already, you can send us feedback on this and… https://t.co/yhsCBsYbSE1️⃣ #KeepTheLifeline — and make the #UniversalCredit uplift permanent 2️⃣ Ensure benefits keep pace with the cost o… https://t.co/4GyXTHCvWi @source45_az Hi, sorry you’re having trouble getting through. Our services are run by volunteers and do get very bu… https://t.co/IiaHdVRzin @eM_csgo Hi, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of our friendly… https://t.co/2YAFFD5TdUThe UK is facing a jobs crisis. More than ever, our benefits system will be vital in keeping households afloat. 3 t… https://t.co/XNFece7N3p
Retweeted by CitizensAdvice @pammy______ Hi Pam, it sounds like the best thing to do would be to contact us directly and speak to one of our ad… https://t.co/g0LyB4Oh1A
9/23
2020
🗓️ In 2018, we made a super-complaint about the loyalty penalty millions of consumers pay every year Nearly 2 year… https://t.co/NuRjlC9khO @thetopherharris Hi Christopher, thanks for your message. Our service do get busy especially at the start and the e… https://t.co/WOv7d5TyuS @tintyyy Hello, thanks for your message. It would be our consumer service that are best placed to help you with thi… https://t.co/NrIT9Og717If you're being made redundant, we can help You can find advice on preparing for life after redundancy and finding… https://t.co/YkO1GmQFVYThis is a big deal. Insurance has long been one of the worst offenders on the loyalty penalty - a systemic scam in… https://t.co/zTcs1JHMZe
Retweeted by CitizensAdviceIf someone has been violent or hostile towards you because of your transgender identity, this is known as a transph… https://t.co/CctxcYPqjL💬 "It is nearly 2 years since we submitted a super-complaint on the #LoyaltyPenalty and we're pleased to see the FC… https://t.co/w8fxlpyChN @balandino_dd Hello, thanks for your message. It'd be our consumer service that is best placed to help you with thi… https://t.co/bvT3KMWiWU @lukerichards01 Hi Luke, thanks for your message. It'd be our consumer service that are best placed to help with th… https://t.co/eRk84E1XGz @juliesco1 Hello, it'd be best to contact one of our trained advisers about this. You can contact them here… https://t.co/eQuDwK4uX6 @Morgan100James Hi James, our consumer service would be best placed to help you with this. You can contact them her… https://t.co/gYtILWWeNv
9/22
2020
@Cr0sl4nd Hi Alex, it sounds like the best thing to do would be to contact us directly and speak to one of our advi… https://t.co/JeyjqymPpU @omegakill87 Hi, sorry you’re having problems getting through. We’ll answer as soon as we can but at busy times it… https://t.co/b9j9IcgsQU @AliceSofield Hi Alice, our consumer service would be best placed to help with this. You can speak to them on 0808… https://t.co/E5e3J1WzSQ🏠 The eviction ban ended yesterday. If you're worried about losing your home, it's important to know what your righ… https://t.co/3OJd5BxYFfIf you're struggling to afford your energy bills, you should contact your supplier to discuss ways to pay - your su… https://t.co/zmB3Lb1lKxExcellent to have been able to contribute to this timely and necessary edition of @IPPR #ProgressiveReview with an… https://t.co/5UFqcncnAC
Retweeted by CitizensAdvice
9/21
2020
Being a Citizens Advice volunteer can be really rewarding! Read more and sign up https://t.co/LtSGDJCxNahttps://t.co/Z48cqitMxP @JhobbsyRush @BTBusiness @btbusinesscare @Ofcom @WeAreOpenreach @OliverDowden Hi Joanna, I'm sorry to hear this. Yo… https://t.co/Jdo9x5x5XS @MizzyD_x @FifeCouncil @Ofcom @SSSCnews @CitizensUK Hi, I'm sorry to hear this. You can find advice on Citizens Adv… https://t.co/ZUAWL1rc8Q🏠 The eviction ban ends today — if you're at risk of eviction, it's important you prepare for what comes next ⬇️ H… https://t.co/koyBWQyxVa
9/20
2020
@napsandnachos89 @resolvercouk Hi, our consumer service would be best placed to help with this! You can speak to th… https://t.co/kxDmVwqEW5 @KylasLifee Hi, it sounds like the best thing to do would be to contact us directly and speak to one of our adviser… https://t.co/JjgXE3cDSK🏠 This summer, we've seen a 43% increase in people seeking advice on issues with their private rented property in c… https://t.co/tV1Lk145wiIf your employer has asked you to come back to work, they must keep you safe from coronavirus. For example: ➡️ all… https://t.co/XLeQ01Ibpa
9/19
2020
@andrew_minaj25 Hi Andrew, our consumer service would be best placed to help with this! You can speak to them on 08… https://t.co/AYCWtcylQF @archivitis Hi, thanks for your question. Volunteers should reside in England and Wales as these are the countries… https://t.co/1jY07Ll8uI🗨️"Post offices are what stop many isolated communities from being cut off entirely" @gbyrne03 outlines why their… https://t.co/t9k7O6LNEBIf you're pregnant and going back to work ⬇️ your employer has an extra responsibility to make changes to ensure… https://t.co/zj1g1cAxXl @GaryMalcolm96 Hi Gary, it sounds like the best thing to do would be to contact us directly and speak to one of our… https://t.co/DGSfadTZIz @Richie_wooder Hi Rich, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of ou… https://t.co/gcaRsCUiZ8
9/18
2020
@sparkysaintsean Hi Sean, thanks for your message. Our consumer service would be best placed to help you with this.… https://t.co/AkMTsCIzXA💬 “Over the past months my cases have been diverse, including neighbourhood disputes, consumer matters, benefit adv… https://t.co/t6KI4dwpmc @Barry_Carrot Hi Christopher, sorry you're having trouble getting through. You can contact us in a number of ways,… https://t.co/veuAwPAIlN❓ “What should I do if the coronavirus crisis means that I can’t pay my rent?” Our Housing Expert, @amychughes, sp… https://t.co/j5TI3u8MKX @artysu1 Hello, thanks for your message. It would be our consumer service that are best placed to help with this. Y… https://t.co/IBZt7fH5bs @archivitis Hello, it would be our consumer service who can help you with this. You can find their details here:… https://t.co/3nIjuOO2ne📈 This summer, we've seen a 43% increase in people seeking advice on issues with their private rented property in c… https://t.co/drUWy067JW
9/17
2020
@archivitis Hi, you can find our consumer advice here https://t.co/TjUQXUudMS or you can speak to one of our friend… https://t.co/XA1p99GwbbWhen you become a Citizens Advice volunteer, you'll help people across England and Wales with a wide range of issue… https://t.co/jIgIHM8Q0l @bagsofbeans Hi Christopher, it sounds like the best thing to do would be to contact us directly and speak to one o… https://t.co/Sgg1cQrBbx @onlythebrave89 Hi, I'm sorry to hear about your experience. We have advice on work here https://t.co/BOiR5CkLlN. O… https://t.co/MSzberszuU❗ The eviction ban is set to end on Sunday, 20 September If you're at risk of eviction, it's important you know wh… https://t.co/3N3WlS1aww💬 "The most important thing we learnt from this testing is that good user experience is for everything, not just di… https://t.co/yOWSmXSypd @Whereisjrw Hi James, our consumer service would be best placed to help with this! You can speak to them on 0808 22… https://t.co/dm53BIwob0
9/16
2020
Soon, the government decides the fate of 5,000 post offices. It’s vital they’re funded properly, here’s why ⤵️… https://t.co/PfvIpOQKZEIf you’re worried about going back to work, there are laws your employer should follow to make sure you’re safe.… https://t.co/GEyHHYN0SH @mattloveday4 Hi Matt, sorry to hear this. Could you send us a DM with further details? Thank you @bassa_in Hi, we have advice on work here https://t.co/BOiR5CkLlN. Or for further support, you can contact us and s… https://t.co/YoeoCCJVm3 @BombJack1967 Hi Phil, sorry you’re having problems getting through. Our services are very busy but someone will an… https://t.co/NzpIwLJrQd @kilfordsamantha Hi Samantha, sorry you’re having problems getting through. We're having a few intermittent issues… https://t.co/QibeBI0cvB"It allowed me to have the employability to start focusing on my future" There's lots of reasons to sign up and be… https://t.co/ZbvFtnT9o0Worrying numbers from the ONS this morning - employment continues to fall and job vacancies are just over half what… https://t.co/uePchhYoXg
Retweeted by CitizensAdvice
9/15
2020

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