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Comcast @comcast Philadelphia, PA

Shaping the future at the intersection of media & technology.

0 Following   176,941 Followers   68,274 Tweets

Joined Twitter 11/13/09


@SquirrelMoose59 Is there something we can help with here? @idkrobot Let's take a look into this for you. Send us a DM here: https://t.co/YZQw8Eh8sN . @puppylovegirl4 Hi! Our agreements with the owners of the content determine what is available On Demand. But, we do… https://t.co/Vyld6dAD6Y @idkrobot What's going on?Introducing @NBCUAcademy, a multiplatform journalism training & development program providing tools and resources f… https://t.co/kQsRl1Bu3Q @NixiePixel Hello. If you're still having trouble with your service our support team can take a closer look at what… https://t.co/xaRJRTbbkP
1/15
2021
We continue to be inspired by stories of educators going above and beyond for their students and staff. We were hon… https://t.co/jNw5a7aeeD @BDL88 Hey Brian. Can you please DM us here: https://t.co/9VKWSxyX3k with your info? Thanks!
1/14
2021
@palaver Send us a DM: https://t.co/9VKWSxyX3k so we can assist. @palaver Checking in to see if you got assistance with this. @MatherKipka Hello Are you still having internet issues? @JasonAZ520 EAS tests are based on FCC rules. EAS tests are done by Comcast and other cable companies weekly/monthly. @Rob162816 Glad we were able to help you, Rob! If you'd like to share more about your experience, we're happy to hear about it. @frankie__says Hey Frankie. As we work to bring our customers the best technology, media and entertainment, we also… https://t.co/vOOFjfjyBL @soboojiie Are you waiting for a technician to look at your internet?
1/13
2021
@_Layshe Hey there. Sorry we missed this. What's going on? @eleazar_chavira Hello. We understand your frustration, and we're here to help. Please send us a DM here:… https://t.co/P5du1Bj9sO @rollmftide2012 We apologize for the downtime. We do attempt to perform maintenance with the least impact to custom… https://t.co/afDiB413IM @StephanieFlic13 We can double check this cancellation for you. Send us a DM using this link: https://t.co/YZQw8Eh8sN . @nomsfud We can help with your bill due to any outages. Send our support team a DM here: https://t.co/YZQw8Eh8sN .
1/12
2021
@Lucians_sword Hello. We understand your frustration, and we're here to help. Our support team can take a look at y… https://t.co/eLD7jJoftA @thelifeofcammie We want to investigate this issue. Send us a DM here: https://t.co/YZQw8Eh8sN . @kjumper187 Sorry for any frustration you've been receiving. If you've been hacked, you can reach out to our Custom… https://t.co/ZSeUWohy4s
1/11
2021
@billytzouroutis What had you calling in? @autumngranza What's going on? @camj92 Hey Cam. We'd like to look into this. Can you send us the former acct info: https://t.co/9VKWSxyX3k so we can get started? @Easy_E1986 Hey there. Checking in to see if your services are restored!
1/8
2021
@TheMuse11 Hello. Is the My Account app showing any service interruptions in your area? @faja52 Hi Steve. We'd love for you to join the Comcast family. Check out this link here: https://t.co/8BwpMfcA4q t… https://t.co/juCu27aDzN @highrev21 You can purchase your own retail modem for use with your Xfinity Internet and/or Voice service. Before b… https://t.co/FaEhWkVIiR @twang Hi Ted! We can take a look at what may be going on in your area if the map isn't working for you. Send us a… https://t.co/ZLI83hLZIB
1/7
2021
@kaf71 Our support team can look into this. Please send us a DM here: https://t.co/YZQw8EyJkl and we will assist you. @hodell11 Hi Heather. This is not the experience we want for you. Please send us a DM here: https://t.co/YZQw8Eh8sNhttps://t.co/gI9AcXyvMS @kaf71 Hello. We apologize for the frustration. You can upgrade your equipment online. Check out this link here:… https://t.co/SE46MqJJwa#NationalTechnologyDay reiterates the importance of access to tech & the digital skills needed to harness its power… https://t.co/ai7VAvP6hQ
Retweeted by Comcast @NapoAndMe Hi there. Send us your acct information: https://t.co/9VKWSxyX3k so we can check out what's been going on. @hanumahkbet Hello. Are you still having issues with your service?
1/6
2021
@JazzysSpeaking I hate to hear you had an interrupted conversation. We'd be happy to assist. Let's get some more in… https://t.co/KN0X8PLlGP @JazzysSpeaking Is there anything we can help you with? @schinko94 We do attempt to perform maintenance with the least impact to customers whenever possible. However, some… https://t.co/yyOOgrGuQYAccess + resources = endless opportunity. Through our #InternetEssentials program, we’ve provided 135,000 free or a… https://t.co/QUkslSkTY32️⃣0️⃣0️⃣ DAYS. #TokyoOlympics https://t.co/eWF6SMmgW6
Retweeted by Comcast @njdunc_ We can help with that here. Send us a DM using this link: https://t.co/YZQw8Eh8sN . @njdunc_ We hate to see you having issues. What did you need help with? @anellawrites Hello. We understand your frustration, and we're here to help. Our support team can take a closer loo… https://t.co/3VoyPfwguA @QnKrx This is great to hear! @JeffWakeling Hi Jeff. What issue are you trying to get resolved today? @T2Toaster Hey. Can you please send us a DM at https://t.co/9VKWSxyX3k so we can take a look at this? Thank you!
1/5
2021
@nants_nya_pants Hello. We apologize for the negative experience. What issue are you trying to get resolved today? @CoachFitzy54 I understand. I wanted to see if you were hardwired in or on WiFi. You can visit:… https://t.co/lrudVGrW77 @CoachFitzy54 Is this happening through WiFi? @JosephShack It should ask you to sign in to Twitter again and take you to a DM with @comcastcares. @JosephShack I'm sorry to hear you were disconnected, Joseph. Use this link: https://t.co/9VKWSxyX3k to send us you… https://t.co/sStRQwH0Vv @CoachFitzy54 What service issues are you having? @ShriodGriffin Hi Avon. You can use the Xfinity My Account app to check for outage information. @Caonabo_Castro Internet Essentials has been connecting students to low-cost, high-speed internet since 2011. You c… https://t.co/DmmzLXtEWb
1/4
2020
@AlexTrebeksAfro Send over a DM: https://t.co/9VKWSxyX3k so we can help out! @HEO_HuGhost The price of our Unlimited options was reduced, and we've also included it with xFi Complete (availabl… https://t.co/SvjVhvJC7H
12/31
2020
@cougarpride88 Please send us a DM at https://t.co/9VKWSxyX3k with your info and we can look into this. @SusanSa30464256 Hi Susan. Sorry to hear that you've been having trouble reaching us. Please send us a DM at… https://t.co/svnbeeKLVk @terridolan55 Lift Zones are safe spaces for low-income students to participate in distance learning, remote workin… https://t.co/gvtzJXVE3A @MelissaGreeno1 Hi Melissa. We can look into what's been going on with your service. Send us a DM at… https://t.co/cd4Zy7Qjzx @sashiebgood Lift Zones are part of our ongoing commitment to help connect low-income families so they can fully pa… https://t.co/z25Kdbh2u9 @JustAMom_Gramma Give us a call at the number above so our team can look into specifics for you. @JustAMom_Gramma Hi. You can qualify if you are on programs like housing assistance, Medicaid, SNAP, and others. If… https://t.co/5CY5hh3KCH @JerzGrrrrl Hi Katy. What kind of internet issues have you been having? @matthewlwheaton Hey Matthew. Certainly not what we like to hear. What can we help you with? @ajb62787 Even considering extra usage during COVID-19, a very small percentage of our customers drive a disproport… https://t.co/HXY7MFwco1 @AndyDew Not what we like to see -- sorry for any frustration! Send us a DM at https://t.co/9VKWSxyX3k with your info. Our team can help. @papaverqueen Hi Maritza. Sorry to hear about your experience. Can you please DM us at https://t.co/9VKWSxyX3k so w… https://t.co/UQsQyCJ4EC @HEO_HuGhost This number includes increased usage during COVID-19. We updated our existing data plan to offer more… https://t.co/7mnRfx2ZVs
12/30
2020
@DeniseFricano Thanks for the suggestion! Keep checking in for new locations! @LGosumba Let's take another look at your eligibility for xFi Complete (and we have another Unlimited option, as we… https://t.co/NgkgZPAOpg @NxtRepublicans Please send us a DM at https://t.co/9VKWSxyX3k with your info so we can look into your services. Thank you! @HEO_HuGhost 1.2TB is a massive amount of data and you can do a lot with it in one month. About 95 percent of our c… https://t.co/3IXWkL3oqc @pamccrory Thanks for the suggestion, Pamela! We'll be sure to share this with the team. @RennaTech Hi. This plan aligns with rest of company, and about 95 percent of our customers nationwide use less tha… https://t.co/sfUEF95GNo @Nino_Hanz Hey. This plan aligns with rest of company, and about 95 percent of our customers nationwide use less th… https://t.co/uaURBZZeh6 @MzMilz We want you to know what you're being charged for! You can check the itemized bill for any specific charges… https://t.co/FBwwnSNqwc @1977jmac You'll be notified when you use 75%, 90%, and 100% of your data so you can adjust your usage if need be.… https://t.co/I63qdxvE0T @Barnacules @KevlarCondom @KnineDHP Thanks for looping us in. Anyone having service issues can DM us at… https://t.co/mwafNRn7i9
12/29
2020
@DavidEd07453983 Hi David. Please give us a call at 1-855-8-INTERNET so we can help. @1977jmac We're investing constantly to increase the capacity on our network to meet our customers’ demands. A very… https://t.co/I2b5loe5Es @1977jmac Hi Jason. This plan aligns with rest of company, and about 95 percent of our customers nationwide use les… https://t.co/hYRlcLS0s1 @Nettec2020 Hi! Check back soon as we continue to open Lift Zones in cities across the nation. @BriceARobertson For customers who regularly exceed 1.2TB, we offer multiple Unlimited options. One is xFi Complete… https://t.co/Li2wqtKavl @JRichmond96 The data plan aligns with rest of company. We updated our existing plan to offer more data, lower pric… https://t.co/8svSUMJ52j @ANGELAK41404527 Hi Angela! You can reach us via DM at https://t.co/9VKWSxyX3k . @_visualtruth Hi! Please send us a DM at https://t.co/YZQw8Eh8sN with your information. Thank you! @dpolicare11 Hi! Customers having trouble paying their bill can discuss their options with our support team, includ… https://t.co/h2bcxGkZo3Across the country, we’ve launched more than 100 WiFi-connected Lift Zones this year—with more than 1,000 planned b… https://t.co/FvvAh3bC2B @Paok01 We are aligning with the rest of our service areas to establish a national data plan for the new year. Abou… https://t.co/gl3cX5ocmR
12/28
2020
@jmmckay1 Send us a DM: https://t.co/9VKWSxyX3k so we can assist, James. @MillerMitsu You got it: https://t.co/jps9PHAv15 ! @roslynygreen You, too! @christinenj We can investigate this. Send us a DM here: https://t.co/YZQw8Eh8sN . @ReadWithCarylee Reach out anytime for support: https://t.co/9VKWSxyX3k
12/24
2020
@raven6999 Oh no! Did you try performing a System Refresh? I've been watching holiday movies non-stop so I'd be hap… https://t.co/mizhh55C24 @GabySpartz Hello. Our support team can take a look at what's going on with your service. Please send us a DM here:… https://t.co/EDnrmxfP4Q @lmdecarlo1 Hi Linda. We're happy to assist. What's going on?
12/23
2020

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