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Fastmail @Fastmail Melbourne, Australia

#Email, calendars, and contacts that give you #privacy and control. We make team email @TopicboxHQ & email forwarding @pobox. Account help: support@fastmail.com

238 Following   9,758 Followers   5,654 Tweets

Joined Twitter 10/2/09


@trionkidnapper Oh no! Some investigation shows that this is not us, but our credit card processor, but we can hel… https://t.co/1D4UXijeTr
12/7
2019
@fink_ @vapeurs @376b78fc7223 Thanks for reaching out! Nothing to share at the moment, sorry.Rob’s been engineering email for the past two decades. Learn what a Fastmail founder knows about what people want f… https://t.co/sdhlQVt828 @mikelightman Hi Mike! Please reach out to our support team, and an agent can discuss this more with you. https://t.co/l2TFB0pl2u @IAmJustinThorne @DeFries @mbootsman Send later is still in the works. We're very keen on this, too!
12/6
2019
@reyhan Sorry to hear that. We’d love to know more details to help us plan improvements. @ubermuda @on_code Hello Geoffrey, Thanks for reaching out. Yes, this is possible via the Settings → Users & Aliases screen. cheers!
12/4
2019
@kennymccoll Hey Kenny! Thanks for reaching out to us. Please contact our support team with your Fastmail usernam… https://t.co/3C3aTTWWdH
12/3
2019
@schleppydotnet Hello, Thanks for reaching out. This is not currently on our roadmap of features we're looking to roll out. cheers!
12/2
2019
@schleppydotnet That's not a problem: you can have up to 100! All of our limits are documented here: https://t.co/mD9RR7Jt4o
11/29
2019
@qvdm Hello Quentin! Thanks for reaching out. You can still manually order your mailbox sequence. You can do so… https://t.co/BWxa87grsb
11/26
2019
@URIports We believe our SPF ranges are all configured correctly, but if you would like to email support@fastmail.c… https://t.co/dgDdTO7XbP
11/25
2019
@justadandak @zapier Hello! Please reach out to our friendly support team with details about what type of integrati… https://t.co/tD8eGwFwNZI like Fastmail because they have all the features I need with none of the creepy surveillance, but it's nice that… https://t.co/UkjxVxYA1Z
Retweeted by Fastmail
11/22
2019
How did you email in 1999? Take a journey with us through the early days of email to today, as Fastmail turns 20! https://t.co/9k2dNIW1WN @beleidy_ Hello! All data is stored on encrypted disk volumes, including backups. For more information, please see… https://t.co/DfgwY9Jjwr
11/21
2019
@mikehoss42 Hi Mike! We haven't seen any widespread issues. Please reach out to our friendly support team, and they… https://t.co/IA2L5tZkao @my_kiwi Hi Romain! A few users did indeed report issues with their rules earlier today. This should now be fixed.
11/19
2019
@mxsash Hi Sasha! No timeline to share at the moment, sorry. @Random832 Hello! Thanks for bringing this to our attention. Developers are investigating. @ryanmcgrath Hey Ryan! This is mentioned in one of our domain set up help pages: https://t.co/Ae3FtzwqtD @joes_world Hey Joe! We appreciate your concerns about privacy. We have blogged about this:… https://t.co/Ia35FYLgtD
11/18
2019
@ryanmcgrath Hey Ryan! Cloudfare supports CNAME flattening, but we do not. You should see an orange cloud icon when… https://t.co/4FCDzxNVJk @ticky Hi Jessica! Safari supports a newer API we’re not using yet. Upgrading to add support is planned but no time… https://t.co/1TBjheMzVC @j0nasj0hanss0n Hi Jonas! Thanks for the feedback. You should see a prompt for attachments. Please reach out to our… https://t.co/o0HLLLZIMh @circumambulant Hey Michael! Please reach out to our support team, and an agent can investigate this for you. https://t.co/l2TFB0pl2u
11/15
2019
.@TechnicallyPHL covers our growth and interviews our COO, @hhorstall, and CTO, @rjbs, on how email is changing and… https://t.co/bAc3dO6Iaz @iefaazman @WriteTheDocsAU Hello, Please write into our Support Team! They'd be happy to assist you in regaining… https://t.co/HHgvU5G7DoWriting useful help guides is an art form perfected by the @WriteTheDocsAU community. Members of our team will be s… https://t.co/7B6jeRYAnn
11/14
2019
@nickjsanvido Hello Nickolas, The option should be towards the bottom-right of your screen. Please note that the… https://t.co/QXwR5dUiXUNew and exciting things you can do with Fastmail: * Snooze messages * Control notifications * Undo send * Switch b… https://t.co/jUCEeb8bGA
11/13
2019
@joes_world Hi Joe! We don't have plans to release this on iOS 13, but we know this is commonly requested and eagerly awaited!
11/11
2019
@stommepoes Hello! Please reach out to our friendly support team, and they'd be happy to investigate. https://t.co/l2TFB0pl2u @elnbrg Hello, we're very sorry to see that you have had such a poor experience. We've escalated your ticket and de… https://t.co/giw4eJ3su6 @pawelorzech Hello Pawel! Thanks for writing into us. There are no differences at the moment. All major features… https://t.co/R8HpM1AFAY
11/8
2019
Tech experts from around the world gathered at Fastmail for @CalConnect. Learn more about our work to improve calen… https://t.co/WxaeDBYIBY
11/6
2019
@brynnbateman Hello, thanks for your report! Some users did indeed see issues with rules earlier today. This has now been fixed. @mattisadev Hi Matt! Thanks for your report. A support agent has just responded to your ticket! @eddierite Hello! I've been informed that an agent has responded to your ticket. Thank you for your patience! @chanklish Hello! Please contact our support team, and a friendly agent can discuss this with you. https://t.co/l2TFB0pl2u @seanbamforth Hey Sean! Please reach out to our support team so they can investigate. https://t.co/l2TFB0pl2u
11/4
2019
@madhums Hello and thanks for the report! We see the problem and will look into it. Please reach out to our suppo… https://t.co/I5lTFQPf8m
11/2
2019
@madhums Hello! We had a brief outage earlier today. Services have now been restored. @nighthawk700gc Hey Louis! We did have a brief outage earlier today, however it has since been resolved. We do apol… https://t.co/rOTDgk5nH3 @jamesdoc Hey James! We did have a brief outage earlier, so unfortunately users were seeing interrupted service. This has been resolved. @niels_k Hey Niels! We had an outage for about 30 minutes earlier today, but this has since been resolved. We apolo… https://t.co/2Pjfzr2UNi @shiragu Hello! There was an outage for a brief time earlier, and users were experiencing interrupted service. This… https://t.co/hQLPLp8sM0 @ondrejsynacek @octplane Hello! Unfortunately there was a brief outage, however it has since been resolved. We do a… https://t.co/pjYnYJKINc @Bernitz @msslovi0 Hello! We did have a brief outage earlier today, which unfortunately interrupted service for som… https://t.co/GBx6CKJw5C @octplane Hi Pierre! We had a brief outage, which has since been resolved. We do apologize for the interruption thi… https://t.co/u6ee8p8NrY @bdspncrhll @swillemijnstest Hi! A service fault had some unintended side effects, and it briefly took our database… https://t.co/iW58irkY43 @viacreative I'm sorry to hear you had continued issues with your mail. Please reach out to our support team, and t… https://t.co/WiInTy956Z @Father_Mulcahy Hello! I don't have anything to share on this at the moment, but we know this is a popular request! @jackyalcine Hello! We'd like to take a look at the issue you're seeing. Please contact our support team, and they… https://t.co/mmvlEf768Z @swillemijnstest Hello! No mail was lost during this time.Fastmail was unavailable for around 30 minutes due to a failed core database. Services have been restored and we ar… https://t.co/f3K9jmJBen
10/31
2019
Listen to our CEO @BronGondwana talk about how we compare to Gmail and why it’s important to have power as an email… https://t.co/cI9l5ZHR0b
10/29
2019
We've corrected the problem and access has been restored. An error occurred during a routine server update. Some se… https://t.co/4MWAYaOS8E @nlsteers Hi Nathaniel! Sorry to see that you are affected as well. We can assure you that no mail has been lost. @gbuckingham89 Hi George! Thank you for letting us know that IMAP and the web UI are down for you. The status page… https://t.co/mJ7iWSsioo @seanmarkey Hi Sean! Unfortunately some customers are seeing interrupted access to Fastmail services. Sorry to see… https://t.co/ixL4jpCqKe @mrzarquon Hi Chris! We're looking into it right now. @GraemeDavis Hi Graeme! Unfortunately some customers are experiencing interrupted access to Fastmail services. Sorr… https://t.co/cbMiv7ITCO @circa1977 Hi Mark! Some customers are experiencing interrupted access to Fastmail services. We're looking into it. @wrl Hi William, thank you for checking in! Some customers are indeed experiencing interrupted access to Fastmail… https://t.co/v8ZF892pMg @JayHern9 Hi Jay! Yes, unfortunately some customers are experiencing interrupted access to Fastmail services. We're looking into it. @ChrisDeCairos Hi Christopher! Yes, some customers are seeing interrupted access to Fastmail services. We're looking into it. @g3logic Hi Guy! Some customers are indeed experiencing interrupted access to Fastmail services. We're looking into it. @antonklingspor Hi Anton! Yes, some customers are seeing interrupted access to Fastmail services. We're looking into it. @bsh_au Hi! We just posted an update there, you should see it if you refresh your screen.Some customers are experiencing interrupted access to Fastmail services. We're looking into it.This is well deserved! @rjbs was a key person showing me the people, community and humanity side of computing all t… https://t.co/5PqAHcyylF
Retweeted by Fastmail @____nico Hi Nico! Can you please let our support team know what you're experiencing, so we can look into it? https://t.co/l2TFB0pl2u @ZoeBijl Hi Zoë! Nothing to share at the moment, but I've passed along your suggestion.
10/28
2019
@jojolemon Hi Joanna! We have no immediate plans for this but I would be happy to pass it along as a feature request! @sdolan_99 Hi Steven! The autocorrect should work. Please give our support team the details and they would be happy… https://t.co/PYXPJgzucB @sbubanovich @TristanTom Hi Stephen! You can set the web interface as your default mail app if your browser support… https://t.co/ZxkQhKwr1a @DaveCompGeek Hi Dave, I'm sorry to hear about this. Please get in touch with our support team and they would be ha… https://t.co/Mgsiczcsal
10/25
2019
Our CTO @rjbs was just named one of the most influential technologists in Philadelphia! Thank you @TechnicallyPHL f… https://t.co/xvl8lsrVfrNeed help? Get instant answers at https://t.co/gMGhkAiExS! If you can't find what you need, contact our expert supp… https://t.co/QZ5hwfFTm9
10/24
2019
Protect yourself during #CyberSecurityAwarenessMonth and every day: 1. Use unique passwords 2. Try email aliases f… https://t.co/jyfrsHSju3 @sharperstill Hi Jon! This might depend on the specifics of the file that was sent. If you submit a ticket to our s… https://t.co/5dxAcST3l0 @sbubanovich Hi Stephen! We don't have any immediate plans for this, however I would be happy to submit it as a feature request!
10/23
2019
@jkostolansky @bdspncrhll Thanks Juraj. Can you open a support ticket if you haven't already? The support team can… https://t.co/cwwOWspbt4 @hjarche Hi Harold, thank you for reporting this! We think we have tracked it down to a specific network. Please le… https://t.co/nGJnpYsrnn @bdspncrhll @jkostolansky Thanks to both of you for reporting this! We think we tracked it down to a specific netwo… https://t.co/BNzrI2vAW2Feel good about your email with JMAP. Learn about the new internet standard that’s making email more efficient and… https://t.co/5E0sPCntEO
Retweeted by FastmailView calendars side-by-side to find time for the things you want to do. Learn more: https://t.co/EULWik01br
Retweeted by Fastmail @jva_james Hello James, Please submit a ticket with Support. They'll be happy to assist you in this! You can do s… https://t.co/qyZUDnJ3Uu @ardenpm Hi Paul, I'm sorry to hear about this. Could you please try using our beta site and see if that resolves t… https://t.co/sePxO2aiUA
10/22
2019
@pixelyunicorn Hi Melody! We have indeed identified an issues with processing some users' rules. We expect to have… https://t.co/mk8vL3aWmg @my_kiwi Hey Romain! We have located an issue processing some users' rules. We expect to have a fix shortly! @oturner79 Hey Owen! Thanks fir writing in! To pay via PayPal: - Go to Settings > Billing & Plan - Click "Prepay… https://t.co/Hw7x8kwY9t @KempPlays Hi Kemp! We don't have this feature at the moment, I'm afraid, but it may be easiest to migrate a single… https://t.co/2FAlEQZdFy @amanjeev Hi Amanjeev! We have blogged about this: https://t.co/jrIouRFERF https://t.co/jNM6BuRuig If you have a… https://t.co/ss1gQ0tgap @xssfox Sorry to hear of the difficulty you are seeing! Please get in touch with our support team and let them know… https://t.co/nDCnIJEWJa @ardenpm Hi Paul, please let our support team know the details of what you are seeing, including a traceroute to… https://t.co/k5xJPeAchs @davor_se Hi Davor, I'm sorry to hear about this! Please let our support team know the details and they would be ha… https://t.co/5ysAQAbesA
10/21
2019
@JDdallwitz Hey Jonathan, please contact our support team, and an agent can address this for you. support@fastmail.com @davemorg Hey David! If you're still having issues, please contact our friendly support team. They'd be glad to hel… https://t.co/KcIK7Ot678
10/17
2019

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