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Norwegian @Fly_Norwegian Fornebu, Norway

Latest news on #FlyNorwegian. Voted World's Best Low-Cost Long Haul, and Europe's Best Low-Cost Airline. Message us for help or visit https://t.co/A3FQ2POqqI

481 Following   117,425 Followers   86,801 Tweets

Joined Twitter 8/19/10


@mehrotrankita09 Hi Ankita, If flights are cancelled or amended we will send an SMS or email. If booked through a t… https://t.co/zr0wTgxzS2 @rbetteridge Hi We’re sorry we have not replied sooner - our volumes have unfortunately been much higher than usual… https://t.co/ld4VbUMyDG @itsonlykerys Hi Kerys, please DM us your inquiry, booking confirmation number and email or phone number of registe… https://t.co/bvVf867Jse @fernandocontino Hi Fernando, We are working hard to respond to all claims, but due to the very large volume as a r… https://t.co/kD3vXTu84a @demlasjr Hi, Thanks for your post, we’re sorry we have not replied sooner Our volumes have unfortunately been much… https://t.co/r5fhsziviz @chefien Hi Gaël, can you please send us a DM with the booking reference and the registered email of the trip you'v… https://t.co/EbBuXTxfKG @thcalleja Customer Relations team are working hard to respond to all claims, this will unfortunately take longer t… https://t.co/NRf8JAOKFH @alwayscommuting Hi Have you applied for refund ? We’re looking at all claims individually and our team will be i… https://t.co/z1TW9c5ymM @t_seybold Please DM us the booking reference number+email. Best regards, Eva. @CiscoLucho Hi. We want you to know that we're working hard to finalize all claims. Due to the situation that has a… https://t.co/LzhghJZUcc @CiscoLucho Hi, We cannot refund anything from here. Our Customer Relations department handle this cases, and we h… https://t.co/9DqCRNJwX6 @CiscoLucho (5/5) I can only advice you to wait that your case is investigated, you will get the answer as soon it… https://t.co/YJEkOT9kIU @CiscoLucho (4/5) Our customer relations department processes all claims in order of arrival, and they will reply t… https://t.co/pJSlptA1My @CiscoLucho (3/5) Currently we have a bit longer reply time than normal due to heavy workload, refund of your tick… https://t.co/ZLARRqpqqt @CiscoLucho (2/5) All claims are handled in a chronological order and we will respond as soon as one of our team h… https://t.co/MWjMLSw9AE @CiscoLucho (1/5) Hello Mike, At the moment we have lots of customers contacting us due to the ongoing Covid-19 sit… https://t.co/KkzbC05zMw @marniecrow Hi Marnie, We are working hard to respond to all claims, but due to the very large volume as a result o… https://t.co/QIOlUrp0Ar @HJMoo Hi, In order to help you, and due to the regulations on data protection, we need you to provide us with you… https://t.co/4UZEL13jqS @louckily Hi Lucyfer, please check our Covid-19 info page for the online rebooking or refund options we have availa… https://t.co/l7kjUfkWzW @Angelav97829343 Hola Angela, Puede consultar nuestra página de información del COVID-19 y ver las opciones que ten… https://t.co/5cPusBuIHj @sophiaraday Hi Sophia, thank you for contacting us and sorry for the late reply. If there's something we can do to… https://t.co/mmL1R99LCQ @pawisjoe Hi Pawis Customer Relations team are working hard to respond to all claims, due to the very large volume… https://t.co/2Qhh3I5Bae @acasademont (3/3) I can only advice you to wait that your case is investigated, you will get the answer as soon it… https://t.co/UQ115fT8PJ @acasademont (2/3) Currently we have a bit longer reply time than normal due to heavy workload, refund of your tick… https://t.co/1IKFdtPET9 @acasademont )1/3) Hi, At the moment we have lots of customers contacting us due to the ongoing Covid-19 situation,… https://t.co/661nkyZgGX @kristians83 Hi, We cannot refund anything from here. Our Customer Relations department handle this cases, and we h… https://t.co/dVv5fRwAVW @ejpiasecki Hi, Thank you for contacting us. We're working hard to finalise your claim. Due to the situation that h… https://t.co/ozgNBWMLkf @kristians83 2/2 Therefore we do not have any exact handling time to give you, but we really appreciate your patien… https://t.co/wWWAAGHSnT @kristians83 1/2 Hi, Our volumes is higher than usual at the moment, and we handle all our claims in correct chrono… https://t.co/9TO1KgCTSC @Michel_Nilsson Hi Michel, please check our Covid-19 info page for the online rebooking or refund options we have a… https://t.co/WyVkHYx8P4 @team_fram Hi, We cannot refund anything from here. Our Customer Relations department handle this cases, and we her… https://t.co/6S0PMqlOtS @becky_bolt_holt Hello, Thank you for contacting Norwegian. You can check our Covid-19 info page for the online reb… https://t.co/Y321FZJCH1 @TheeDonJulio Hello Julio, Please send us DM your booking reference number and also confirm the email or phone num… https://t.co/HKO2XR9Aym @MStockhill Hello Michaela, due to the high number of requests we are dealing with as result of COVID-19, unfortuna… https://t.co/j5ZUwAZRDP @meyouusss Hi, my apologies for the late reply due to the high volume of incoming messages. If you need help with y… https://t.co/Ni2ijKL6vs @christinemyle18 We're currently receiving a high volume of inquiries and the response time is longer than normal.… https://t.co/ITuApmjZpR @ellenbattison Hi, Thank you for contacting us again. We're working hard to finalise your claim. Due to the situati… https://t.co/Vonrzmab1c @JVANRHYN1 Sorry for the slow response, Jeffrey. We're getting a high volume of cases at the moment, so the handlin… https://t.co/46XwHRVDFe @maureenmurphy12 Hi, Thank you for contacting us. We're working hard to finalize your claim. Due to the situation… https://t.co/IJz3NKq9jL @robertomedero12 Hello, Please send us DM your booking reference number and also confirm the email or phone number… https://t.co/ZHc8ym2Etz @mel3ashley Hi, To be able to help you further, please send us DM your booking reference number and confirm the em… https://t.co/FXSKLMpdjS @craigbuchanan2 (4/4) I can only advice you to wait that your case is investigated, you will get the answer as soo… https://t.co/qGEo40VUlU @craigbuchanan2 (3/4) At the moment we have lots of customers contacting us due to the ongoing Covid-19 situation,… https://t.co/OzFaEDVXM4 @craigbuchanan2 (2/4) We cannot refund anything from here. Our Customer Relations department handle this cases, and… https://t.co/Vcewfxj598 @craigbuchanan2 (1/4)Hi, Thanks for your post, we’re sorry we have not replied sooner - our volumes have unfortuna… https://t.co/rClIqEhGez @marcemars Hi. We are really sorry for the late reply. Please send us a Direct Message with your booking reference… https://t.co/u15IRgI1s3 @julesalicious Hi Juliane. We are really sorry, but due to the amount of claims we are receiving, we are not able… https://t.co/JPqJC4i23g @Ricardosketch08 Hi Ricardo. We are really sorry for the late reply. Could you please send us a Direct Message wit… https://t.co/vzs5VECSas @visemarco Hi, if you sent in a claim, we want you to know that we're working hard to finalise your claim. Due to t… https://t.co/QIlMk9Zk2H @jenclemfan Hi, To be able to help you, please send us DM your booking reference number and also confirm the email… https://t.co/XhXSe2JYMy @LindseySchafer9 3/3 we would normally be able to give you a time estimate for the processing of you claim. However… https://t.co/0iib7Dou4W @LindseySchafer9 2/3 All claims are handled in strict chronological order since we must be fair and equal towards… https://t.co/EF2tR1PQOM @LindseySchafer9 1/3 Hi Lindsey, Due to the exceptional circumstances that we are currently experiencing, we can un… https://t.co/8FH4xeOQYj @lorryflorry Hello, Sorry to hear that you have problems with our home page. Please delete the page history and try… https://t.co/Hr0SWneZhs
4/3
2020
@jenclemfan Hello, You can check our Covid-19 info page to see what options are available for your booking - these… https://t.co/eBxMf3MuYD @StephTHolland Hi Stephanie, please send me the details how I can help you via DM. Br, Tania. @rian_b_ Hi, Here I give you the phone number USA 1-800-357-4159 United Kingdom: +44(0)330 828 0854 Other countri… https://t.co/jbBtbo2dVj @AnneMariGrimsbo Hei Anne. Du behøver ikke å sende oss en mail, men dersom du kan sende oss en privat melding med… https://t.co/XH6l8tPfSd @rian_b_ Hi, You can check our Covid-19 info page to see what options are available for your booking - these are be… https://t.co/rEpdcxJfXw @AnneMariGrimsbo Hej Anne Marit, Har du fått hjälp med din återbetlning eller hur kan jag hjälpa. Var vänlig och s… https://t.co/tbJpXOW9MB @ngklausen (3/3) I can only advice you to wait that your case is investigated, you will get the answer as soon it i… https://t.co/sRucPFr6u3 @ngklausen (2/3) Our customer relations department processes all claims in order of arrival, and they will reply t… https://t.co/Cgu3vvgCko @ngklausen (1/3) Hi Nicolai, Thank you for contacting us. Currently we have a bit longer reply time than normal due… https://t.co/SVC2TW33pY @charlottemyford Hi Charlotte. Sorry for the late reply, this is due to unusually high traffic and long queues. Ple… https://t.co/6qW1L38H2Z @charlottemyford Hi Charlotte. You can browse our current guidelines and offers here: https://t.co/M3gFT9dWk4 Best regards, Alex @jgrxrepublican Hi. If the flight was cancelled at the time you requested refund then you will be refunded. You wil… https://t.co/5DqG44iQ0u @Sherbertweets Please DM us the booking number+email. Best regards, Eva. @jgrxrepublican Hello,I can see that we have received your request for refund and at the moment our queue is longer… https://t.co/W4wDTSWQcf @gabou Envíenos por favor un mensaje privado con su número de reserva y la dirección de correo electrónico que registro. Saludos, Eva @JohanOHall Hi, We want you to know that we're working hard to finalize your claim. Due to the situation that has a… https://t.co/AJqG9dddrf @stevefarnworth Please DM us the claim number, so we can check the status of it. Best regards, Eva. @moreburlesque Hi Lala. Thank you for your kind words, they are truly appreciate in these busy times. Have a wonder… https://t.co/PT2voOpIQU @jenclemfan Hi, please send us a private message with your booking number and the registered email, to have a look. BR, Cris @Birduder344 Hi, To be able to check your reservation, please send us DM with your booking reference and also conf… https://t.co/HM0SaIqveQ @Thedreamer_06 Hi, Please send us DM your booking reference number and also confirm the email or phone number regi… https://t.co/cF31gnG7l7 @hinstefjord Hej, du får gärna kolla in vår informationssida rörande Covid-19. Där kan du se aktuella alternativ fö… https://t.co/jgOVeS3Dn2 @marinarosamond Hi Marina, Please send me via DM your booking code and the email or phone number that you added to… https://t.co/oce04Cx8CO @SkidmoreLizzie We are very sorry for the late reply. We have been experiencing a bit higher traffic than usual lat… https://t.co/jCnL918l8o @jeeffes Hello Jef, Unfortunately our queue for claims/refunds is longer than normal. We work in chronological orde… https://t.co/V3vo2J02DD @merce426 Hi, Please send us DM your booking reference number and also confirm the email or phone number registere… https://t.co/GONR7CAPAV @fi_rookie (5/5) I can only advice you to wait that your case is investigated, you will get the answer as soon it i… https://t.co/j0nSBEpHJ3 @Luvgomez1 Queremos informarle que estamos trabajando duro para finalizar su reclamación pronto. Debido a la situac… https://t.co/aNCA5IPYqO @fi_rookie (4/5) This is a global crisis and is affecting many flights,so you can imagine how many claims there is… https://t.co/22S7sQ6Hlc @fi_rookie (3/5) All claims are handled in a chronological order and we will respond as soon as one of our team ha… https://t.co/F3CFxf5qO8 @fi_rookie (2/5) At the moment we have lots of customers contacting us due to the ongoing Covid-19 situation, and o… https://t.co/LehsvQsRzv @kevosayz Hi kevosayz, we have responded to your DM. Due to the situation that has arisen as a result of Covid-19,… https://t.co/6WFs8KTudV @fi_rookie (1/5) Thank you for your post. We cannot refund anything from here. Our Customer Relations department ha… https://t.co/eeyBALQKj6 @5280NicoleTerry Hi Nicole, please DM us your booking reference and the email or the phone number used in that. //AM @eillieanzi Hello eillie, I understand your situation. I recommend you to wait closer to the departure date and che… https://t.co/CvJ9PEWeWZ @SalimDZ82 Hi, if you sent in a claim, we want you to know that we're working hard to finalise your claim. Due to t… https://t.co/UoRyhJm2yr @tarkwaseiling Hi David, If you made your booking through a travel agency or third party provider/website, please c… https://t.co/6zY1wOjZSO @eksogenisk Hej, Du får gärna kolla in vår informationssida rörande Covid-19. Där kan du se aktuella alternativ fö… https://t.co/tFwywufmvY @ArthurWikan Hei Pål. Hvis du sender oss en privat melding med booking referanse og din mail-adr så skal jeg sjekke… https://t.co/cy9Z6mBeXw @JoshuaRedford2 Hi, Thank you for contacting us. We're working hard to finalize claims. Due to the situation that h… https://t.co/J3Dso2CqFj @VerWaffel Hello Martin, Thanks for your post, we’re sorry we have not replied sooner - our volumes have unfortunat… https://t.co/XP5kMFPk7l @Family6pack1 Hi, You can send us DM. Please sen us your booking reference number and also confirm your email or p… https://t.co/GoKrKEsZeR @diegorottman 3/3 Si aún necesita nuestra ayuda, envíenos un mensaje privado e intentaremos ayudarlo de la mejor ma… https://t.co/8OrGnPkGg6 @diegorottman 2/3 Le rogamos que consulte nuestra página de información de Covid-19 para obtener información del cl… https://t.co/x9umLOJOkj @diegorottman 1/3Hola,Le pedimos disculpas si no ha podido contactarnos a través del servicio al cliente u otros me… https://t.co/IpOWEbQsIo @rian_b_ Hi, To be able to check your reservation please send us DM your booking reference number and also confirm… https://t.co/Y2SocJ70zK
4/2
2020

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