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KotakCares @KotakCares Mumbai, India

Welcome to the dedicated service handle of Kotak Mahindra Bank (@KotakBankLtd). Tweet to us for quick resolution of your complaints and queries.

0 Following   4,834 Followers   91,868 Tweets

Joined Twitter 3/27/17


@2ankitparmar Hi Ankit! As per our phone call, we have raised your concern vide reference number: 1-13687171241. Ap… https://t.co/JDnlMFaPR2 @2ankitparmar Hi Aniket! We request you to kindly refer the below link to know other modes of payment towards Kotak… https://t.co/Bfx9wZL0CD @janpaksh Hey! We tried reaching out to you, but unfortunately, we couldn't connect with you. Further, as the EMI o… https://t.co/yPxhqcJoUA @Anilyad98451570 Hi Anil! We wish to reiterate that, request you to kindly initiate the payment towards your Kotak… https://t.co/aMPlBuk4Jk @Shikha85938338 Hi Shikha! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @vivekvds Hi Vivek! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @RoastedMojo Hi! We regret to inform you that currently, we are unable to process your application as your credit p… https://t.co/YSxxuRb4w2 @Sanju20830730 Hi! As a part of regular account review process by the Bank, your Kotak Credit limit has been revise… https://t.co/6Nj5lLwst6 @RanjeetFBD Hi! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @mysorunner Hi Sandeep! We have shared your feedback to our relevant team. Further you won’t be receiving calls fro… https://t.co/ouql87Xj1p @Savy30 Hi Swarnavo! As per our phone call, trust your queries have been addressed. ^Team Kotak @KamalRangra4 Hi! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @Anilyad98451570 Hi Anil! We request you to kindly initiate the payment towards your Kotak credit card. Please note… https://t.co/R6m2nr3K16 @Anilyad98451570 Hi Anil! We wish to inform you that, you have not done the payment as per the settlement letter. M… https://t.co/XLFC3fCJCf @SiddharthaSayz Hi Siddhartha! Trust you have received a call from our relevant team addressing your concerns. ^Team Kotak
1/28
2020
@Vibhor92461672 Hi! As per our phone call, trust your queries have been addressed. ^Team Kotak @MuQeemthebest Hi! We wish to inform you that, as on date the total outstanding towards your Kotak credit card is I… https://t.co/WgMVcy2RYs @vivekvds Hi Vivek! Kindly share with us the number from which you are receiving calls via DM so that we can check… https://t.co/0w9S3SoFNg @kaushapatadia Hi Kaushal! We have replied you via DM. ^Team Kotak @miteshvc Hi Mitesh! As per our phone call, trust your queries have been addressed. ^Team Kotak @AmitCrackpot3 Hi Amit! We wish to inform you that, your credit card number 4363********3322 stands activate. ^Team Kotak @Anilyad98451570 Hi Anil! Kindly share with us the settlement letter via DM so that we can check and assist you further. ^Team Kotak @karthiguna2711 Hi! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @The_Dharms Hi Dharmraj! It was pleasure talking to you. As per our phone call, trust your concerns have been addressed. ^Team Kotak @amritisrani Hi! Our Grievance Redressal team is looking into your issue. ^Team Kotak @JuhiGup19754621 Hi Juhi! Your request for Card Protection Plan cancellation is raised vide reference number 1-1367… https://t.co/hv8tiWZmtu @varun_kr_jain Hi Varun! Kindly share with us the latest CIBIL report at solutions.bank@kotak.com so that we can ch… https://t.co/jiRcab0qsr @CreditbookIN Hi! As per our phone call, trust your queries have been addressed. ^Team Kotak @The_Dharms Rest assured, your request has been noted and our team is working this on priority. This issue will get… https://t.co/53aISW4yHU @dastaansandsof Hi Dhiraj! As per our phone call, trust your queries have been addressed. ^Team Kotak @saurabhskth Hi Saurabh! We wish to reiterate that, we have raised your concern vide reference number: 1-1365513016… https://t.co/BF04wPdzUI @AmitCrackpot3 Hi Amit! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @kmpsrivastav Hi! Trust you have received a call from our relevant team addressing your concerns. ^Team Kotak @KotakBankLtd Hi Vaishali! As per our phone call, trust your queries have been addressed. ^Team Kotak @Soumyajitrocks Hi Soumyajit! As per our phone call, trust your queries have been addressed. ^Team Kotak @KotakBankLtd Hi Kamal! We wish to reiterate that, still we have not received your payment of said amount towards y… https://t.co/bpCwHlbSvC @swit_sagar Hi! Our prime motive is to resolve our customer's issues on priority. We have re-escalated your concern… https://t.co/tzrC6kmssm @Vijay_KPatil Hi! We think this is a great idea! We'll be sure to pass this onto our respective team for consideration! 👍 ^Team Kotak @kunal35220768 Hi! Your message concerns us. We want to see if we can help. Please share us the error message via D… https://t.co/vzfTBvwLMs @kunal35220768 Hi! Just download Kotak Mobile Banking App or Visit https://t.co/ypxJyXmGNV and register using your… https://t.co/JcLrOsWMGm
1/27
2020
@Spal171 Hi Shubham! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @mg_letmeknowy Hi Manish! It was pleasure talking to you. As per our phone call your concerns has been addressed. ^Team Kotak @Spal171 Hi Shubham! We wish to inform you that, joining gift will be issued within 45 working days post receipt of the payment. ^Team Kotak @Spal171 Hi! As per our phone call, we certainly understand your concerns. However, the said fees are appropriately… https://t.co/bVpNK8NFjo @Rajivku64028939 Hi Rajiv! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @NishMish75 Hi Nishant! We have raised your concern vide reference number: 1-13661077679, the turnaround time for t… https://t.co/8P6GDgAxTN @saurabhskth Hi Saurabh! We have raised your concern vide reference number: 1-13655130161, the turnaround time for… https://t.co/CiT6nbsqLS @manoran99294819 Hi Manoranjan! We would like to inform you that, the disputed transaction has settled in your favour. ^Team Kotak @lonelyks9871 Hi! We wish to inform you that, we have received your payment of INR 10000/- towards your Kotak credit card. ^Team Kotak @KamalRangra4 Hi Kamal! We wish to inform you that, we have not received the payment of said amount towards your Ko… https://t.co/RWVpzzQGhk @Hirenmdudhat Hi! As per our checks, there is no said transaction mentioned in the statement. Kindly check the same. ^Team Kotak @The_Dharms Hi! We request you to send the self-attested documents of any one of the below listed address proof: a.… https://t.co/co9tfEwbo8 @dileep_rs Hi Dileep! As per our phone call, your replacement of the credit card will be delivered within 07 working days. ^Team Kotak @AmitCrackpot3 Hi Amit! We wish to inform you that, your credit card number 4363********3322 stands activate. ^Team Kotak
1/26
2020
@prat157 Hi! We had replied you via Dm.^ Team Kotak @thewanderer4579 Hi! As per our telephonic conversation, this query has been logged with our credit card team and w… https://t.co/1VkYETVG0b @born_bond Hi Nakul! We are sorry about your upsetting experience :(. Lets discuss your concerns to fix it. Kindly… https://t.co/YMo3zggjbD @iAshishPrasad Hi Ashish! We understand you've been waiting for an update. Please be assured, we're working on it t… https://t.co/rTOtcNvtEk @thewanderer4579 Hi! We can imagine how upsetting this must've been. Be rest assured, please share your contact num… https://t.co/MNGApVyrpr @ItsLovey22 Hi! We're sorry to see you go. As of now we do not have any online provision for account closure. If yo… https://t.co/6cLhXJ5DXB @Sudarshanshty Hi! Sudarshan! This is not the kind of experience we strive to provide to our customers. Do share yo… https://t.co/8HW4abGcAS @prat157 Hi Prateek! We can imagine how upsetting this must've been. Be rest assured, please share your account det… https://t.co/cbAxgBgyC6 @pareeksuraj902 Hi Surya! Sorry to hear that. We're taking care of this. Please be assured that you will receive an… https://t.co/KMahFK5mQF
1/25
2020
@iammshekhu Hi Abhishek! As per our phone call, trust your queries have been addressed. ^Team Kotak @Arvind865522 Hi Arvind! We request you to kindly provide us with a clear scan copy of the bank statement in PDF fi… https://t.co/eap0y2yRUi @n_rao Hi Nirupa! We have shared your feedback to our relevant team. Further you won’t be receiving calls from our… https://t.co/ZcYXdqnmW8 @Saanjtweets Hi Sanjana! We have shared your feedback to our relevant team. Further you won’t be receiving calls fr… https://t.co/1Fk8qJZ6gP @ankitxt Hi! We wish to inform you that, as a service gesture we have reversed your Over limit fee to INR. 500/- an… https://t.co/N3RYqdG5YW @CreditbookIN Hey! We tried reaching out to you, but unfortunately we couldn't connect with you. Please share your… https://t.co/Tesx3Mvpez @kaushapatadia Hi Kaushal! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @pankajdonpankaj Hi! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @annkur Hi Ankur! We feel sorry to know that u were troubled! Further, we have shared your feedback with our relevant team. ^Team Kotak @Ram619v Hi Roshan! As per our phone call, trust your queries have been addressed. ^Team Kotak @AvinashRay12 Hi Avinash! As per our phone call, trust your queries have been addressed. ^Team Kotak @PseudoSarcastic Hi! As per our phone call, trust your queries have been addressed. ^Team Kotak @subho0088 Hi Subhajit! As per our phone call, trust your queries have been addressed. ^Team Kotak @NaveenGiridhar Hi Naveen! We would like the chance to take a closer look at what's happening and help you. DM, you… https://t.co/sXuxilyiSV @3_ravindra Hi Ravindra! Trust you have received our mail addressing your concerns. ^Team Kotak @NaveenGiridhar Hi Naveen! We came across your tweet and would like to understand the situation better. Please shar… https://t.co/lQlqhLV8sZ @AvinashRay12 Hi Avinash! We wish to inform you that, payment has been credited towards your Kotak credit card endi… https://t.co/lwPCueotoV @vaibhavdhingra4 Hi Vaibhav! We have shared your feedback to our relevant team. Further you won’t be receiving call… https://t.co/p4keVzE36P @ankitxt Hi Ankit! It was pleasure talking to you. As per our phone call, trust your concerns have been addressed. ^Team Kotak @AmitCrackpot3 Hi Amit! As per our phone call, trust your queries have been addressed. ^Team Kotak @Namosir Hi! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @Namosir Hi! As per our checks, the statement generated for December 2019 is INR 2,687.09/-. Further, kindly initia… https://t.co/2iUyIMVh5f @yadvendar Hi! Our Grievance Redressal team is looking into your issue. ^Team Kotak
1/24
2020
@saisuperb7 Hi! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @Onelifee22 Hi! Sorry about this. Someone from our team will get in touch with you regarding the same. ^Team Kotak @Aanmolsharma2 Hi Anmol! It was pleasure talking to you. As per our phone call, trust your concerns have been addressed. ^Team Kotak @PRATHAMRATHOD04 Hi! As per our phone call, trust your queries have been addressed. ^Team Kotak @ashishaarav Hi Ashish! We've connected with you via DM. We request you to kindly check the same. ^Team Kotak @lonelyks9871 Hi! We certainly understand your concerns. However, the said fees are appropriately applied as per yo… https://t.co/5ntZ7OOhBV @The_Dharms Hi! We request you to send the self-attested documents of any one of the below listed address proof: a.… https://t.co/XjcxIwFxOw @CreditbookIN Hi! Our bank-Offi has been trying to reach you, but hasn’t been able to get through to you. Further,… https://t.co/shDz8s8K2F @Siddharthameru1 Hi Siddhartha! As per the telephonic discussion, we'd request you to allow us some time and we'll… https://t.co/Xr8KOZ6bvQ @Manishg25275740 Hi! Thanks for taking our call, we are working to resolve this matter for you. We will keep you po… https://t.co/bkIqE9f5zv @hanwantraigur Hi! You are important to us. Please elaborate your issues along with contact number via DM. ^Team Ko… https://t.co/dyalqDAxv7 @Namosir Hi! We wish to bring to your notice that follow up is done with respect to your account and the same is no… https://t.co/4luN3NU8A8 @MakadiyaDenish Hi Denish! Bringing in @KotakSecurities to have this addressed. ^Team Kotak @NikhilSaroj Hi! As per our phone call, trust your queries have been addressed. ^Team Kotak
1/23
2020

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