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Leisa Reichelt @leisa Sydney, New South Wales

Head of Research and Insight @atlassian Previously Service Design & User Research @DTA, @GDSteam Mother of small boys, opinions all my own.

2,303 Following   33,767 Followers   26,967 Tweets

Joined Twitter 12/1/06


I’m currently looking for people who use Jira or Confluence (or have in the past) & who have a disability, to take… https://t.co/7BtRiR1fXZ
Retweeted by Leisa Reichelt @JulianFleetwood @carriehd Usability testing is a very specific type of user research. If that is what you are doin… https://t.co/bhU5maiGDM
5/29
2020
@cydharrell @hondanhon oh, go on 🤣
5/25
2020
@markboulton Today the youngest had to share my desk (and dip in and out of my zoom meetings) in order to get anyth… https://t.co/rF7T6wW7uZ
5/21
2020
@skougs Interesting pivot 😁
5/20
2020
@Casablanca Yup. Hardcore builder. @wheelyweb @johncutlefish @Atlassian I think it is the combination of being both clear and provocative that works. @johncutlefish @Atlassian reducing the impact on customers to get more reliable data is exactly the reason we do th… https://t.co/6NgjrYI3QMMy new teacup makes everything better https://t.co/ASMMX3ssdU @johncutlefish @Atlassian let's just say there was a mix of less spicy and more generic 'we want to hear your feedb… https://t.co/gNsMEuUUWh @johncutlefish @Atlassian very little on sentiment, quite a bit on response rate. @johncutlefish @Atlassian we thought so too so we tested it against some alternatives to check we understood the effect :)
5/15
2020
Eavesdropping on the beginning of a Yr 7 science lesson on Zoom which, so far, has been a lot of excuses about why… https://t.co/EAmUaZsiS1 @sherifmansour @steveathon @Telstra @Optus @teltra interesting. as a long term @Optus customer my experiences over… https://t.co/k7KNI4W90f
4/28
2020
the problem with letting the kids use screens all day during school holidays is that apparently there is not enough… https://t.co/pNhdnRZ8SC
4/17
2020
Apply now for our entry level programme for user researchers. This is an amazing opportunity to start your career i… https://t.co/L8C89hSMp6
Retweeted by Leisa Reichelt
4/12
2020
@bjkraal same problem here when we're doing remote karate :)Zoom meetings with an hour of remote trumpet lessons in the background #covidlife
4/8
2020
@adrianh Meanwhile, in the middle of a zoom call at my place 🤣 https://t.co/jzLJxDfAhx
4/7
2020
Listening to my 12yr old son do his performing arts curriculum remotely. Earlier, percussion ensemble via Zoom, now… https://t.co/buGCkxsagJ
4/3
2020
@UXploration This is @liammax 🙂 glad you found the talk useful. @movito It's a temporary effect. Not sure it's worth the effort.Little red dots in Slack under control for the first time since this started kicking off.People who use threads in Slack vs those who pretend/believe threads don't exist.... ...is one of the research s… https://t.co/ibCcmapZyY @Sardionerak yeah, i reckon I've got it easy compared to you, Matty. Hang in there!
3/30
2020
Happy Monday.Juggling home and work has reached a whole other level - administering maths tests, working two different education… https://t.co/BqQMNBHaE0
3/29
2020
@jasonmesut I was thinking now might be a good time to give into eldest son's endless requests to dye his hair...as… https://t.co/Yj0xGQAVpW
3/28
2020
@BrigetteMetzler @hidovetail @FourthMode @SFath @sflamion @tamaramhale @sohitkarol @BriannaSylver @zolna yeah - I'm… https://t.co/JKfxtxVQSG @BrigetteMetzler @hidovetail @FourthMode @SFath @sflamion @tamaramhale @sohitkarol @BriannaSylver @zolna what (loca… https://t.co/HqvSB2KARPMultiple recruiters reaching out to see if I'd be interested in a contract role as a User Researcher with the Depar… https://t.co/SsQasSV37K
3/27
2020
@maker_doer Our primary school is still just sending out a list of work to do. The high school is doing classroom teaching via Zoom. @bowmast @kellyanagram so far I'm feeling the distance far more than the intimacy, even tho the tools are much more… https://t.co/qLJXz2Fng1Masses of respect for my eldest son's teachers who have switched to running classes via Zoom starting today. Facina… https://t.co/hWKXWIixaQ
3/25
2020
Collecting takeaway menus from my favourite local cafes. Doing our bit to try to keep them in business over the com… https://t.co/xoWXaLhumm
3/22
2020
@emmaboulton We're in. Let's work out a time. We don't get out much these days @maker_doer And back again 👋♥️ @Scott_Matter I'm aiming for a mix - structure helps manage kids expectations of how the day is going to play out a… https://t.co/qLcTOONW35 @vpegon Photos of Bondi today were much worse than this.... Crazy behaviour in these times.Good weather making social distancing tough.... https://t.co/3t8AS782bp @z_rose almost 10 and 12 - they're doing pretty well.I've set the boys the task of writing, performing and producing a short film this afternoon to to wrap up the week… https://t.co/R7JotY9liF
3/20
2020
@jeremyhulette @cassiocassio Perfectly captured. @cassiocassio I am actually quite enjoying being able to spend more time with the boys. It's not without its challenges tho.Day 4 of Work and School from home. Did 1st (of at least 2) conference presentations from the kitchen bench. Novelt… https://t.co/EILsro1RWJ
3/19
2020
@RohanIrvine Thank you! Epic live tweeting 👏👏 @docbaty @VanGray_JPG @UXAustralia if you're very lucky, you might also get cameo appearances from my kids + dog :)… https://t.co/8Fvrq3Mmm8
3/18
2020
@breasy i don't think so....'Since we've been home schooling, its like the days just get longer and longer' - my 9yr oldSuper proud of how quickly @Atlassian has adapted to hiring and onboarding people to our teams fully remote. We hav… https://t.co/J1OUgCrvgAPicking up homework for my son from school. It's lunchtime. Suffice to say the 2 metre rule is not working out #covid19australia
3/17
2020
Decided to pull the kids out of school - seems crazy not to do what we can to limit the spread when both parents ar… https://t.co/egZB0aBK5VThe latest privilege to check is to be able to contemplate pulling your kids out of school before they are inevitably closed. #COVID19Aus
3/15
2020
@maker_doer Yep. Heading into 8weeks on the wagon. Michael too. It's groundbreaking. @maker_doer May is probably better, I have travel in March - we're on the wagon at the moment so let's see how we are going by then! @maker_doer Yay! Let's make some plans!
2/28
2020
@ellenbroad @feraldata @3AInstitute Musk sticks!
2/14
2020
Come join our wonderful UX Research team @Atlassian in Sydney, where the sun shines often & the beach is never far… https://t.co/Cj4FHIfr3m
2/13
2020
@jasonmesut Yeah, I was going to grab you but ... conversations. Hopefully catch you before the day ends.
2/7
2020
Research people and policy people in Canberra and Melbourne - if you’re thinking of a new gig, @hellopapergiant mig… https://t.co/BnBJoEOh9g
Retweeted by Leisa Reichelt
2/4
2020
@dominiccampbell In the UK, you mean....
1/21
2020
Trying to learn about user needs by only observing what they do in your product is about as useful as trying to lea… https://t.co/DXmZftu7mh
Retweeted by Leisa Reichelt @wakefield00 @markbrani @we_are_margot @Steph_Marsh81 @dangetsbetter @RochelleLGold @steveportigal @zerotouxhttps://t.co/w9i6PG6dJ3
1/16
2020
@kitterati @Royal_Greenwich Treat the first 30 days like you would a discovery. Including giving yourself time to d… https://t.co/ssQwqSXQUG
1/5
2019
@fitekker https://t.co/jcMUC7IaAa and https://t.co/3zKxATy2yt and https://t.co/hGiey1kDtb
12/31
2019
CAN'T SHARE THIS ENOUGH --> What to do if a stranger is being harassed. I did this and it works. To have read this… https://t.co/42d1Tp5VdP
Retweeted by Leisa ReicheltI'm in that part of conference talk preparation where I kind of know I'm spending a lot of time on slides I'll almost certainly cut.
12/30
2019
"But we have to give the engineers something to work on!" Lol really? So you have great test coverage of the whol… https://t.co/Dh688jLn5X
Retweeted by Leisa Reichelt
12/27
2019
@danachis @cjforms @firebethfox @_mibraheim @GinnyRedish @CarolBarnum @TecEd Likewise
12/20
2019
@cydharrell don't tell me what to do.... https://t.co/2J477sNBUd
12/17
2019
@Browwwn not long now....So much that I've had to create a secret file entitled 'Things I Didn't Say Today' just to keep track of every litt… https://t.co/7urjGh91YbHow much of my life do I spend deliberating over, editing, re-editing and then ultimately deleting comments that ca… https://t.co/4V47BzFcHR
12/10
2019
@Rosball Can't help feeling you missed a calling in marketing. Prob for the best tho. @feraldata Omg.. just finished a game of that with my two boys.
12/7
2019
@jamesb More mature means that the teams KRs are the same ones the researchers want to get behind. Customer value KRs not shipping KRs. @jamesb Depends on maturity of research in the org. Could be exposure hours or citations if relatively immature. Th… https://t.co/ejMFp2YztL
12/6
2019
@monkchips Ah. The olden, golden days when Twitter was new.
12/5
2019
@marrije No, wasn't me. @benterrett might know....Find the truth. Tell the truth.
Retweeted by Leisa Reichelt
12/4
2019
Just about there: announcing the (nearly) complete program of the inaugural Advancing Research conference!… https://t.co/7QihyXXOpp
Retweeted by Leisa Reichelt
12/3
2019
Very exciting. @SaritGeertjes's the recruitment guru in my team and has years of research recruiting and… https://t.co/ggd2DzOBnF
Retweeted by Leisa Reichelt
11/29
2019
@z_rose I can only just imagine that...Ah, Petrichor 💧
11/25
2019
@Rosball Entirely selfish. I want to read it 😁Pls back my friend Roz to write this book about some amazing women who have been successful in politics. It's impor… https://t.co/v8Y23XqhxS
11/22
2019
Big question for the day.... Why does Sydney not have Pret or Eat or basically any food shops in that category?
11/19
2019
@johncutlefish I wish. My experience is that it requires a lot of bravery to fly in the face of everyones expectati… https://t.co/RS4fTfAkm4 @johncutlefish To get that opportunity you often have to create conditions that appear to be unscalable, and which… https://t.co/Odj6UnTYvE
11/16
2019
What’s your burning question about Research Operations? Our advice columnist @KateTowsey (Research Operations Manag… https://t.co/RD6iNazGfo
Retweeted by Leisa Reichelt
11/15
2019
We started out joyous because so many females applied (over 51%), but we're ecstatic that through blind reviews we… https://t.co/FKi8nUXc30
Retweeted by Leisa Reichelt @Redjotter @fitzsimple @Kirstydevlin1 @ImperativeForm @hijanegarza @tashaeurich Perhaps that there are behaviours,… https://t.co/weJUk7Mc9I @ztopiapub I hear researchers worry about this a lot more than I ever see it happening. And the open analysis - sho… https://t.co/LWkObLUivh @ztopiapub @kristen_hardy Democratised research is rarely something you can or should hold back, but it's something… https://t.co/1LQeQplxatLeisa's reading list #45 https://t.co/bTfuEhZ46TSome thoughts about the benefits of an open user research practice https://t.co/F35pIXnRyj @odannyboy @TwitterDesign @TwitterResearch from what I've seen it could be a great design research participant recruitment strategy 😂🤣
11/14
2019
@hondanhon Me too. See you there! @odannyboy @ixdconf See you there! @jwaterworth @ixdconf Yay. See you there!
11/13
2019

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