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Hello from the LNER Twitter team. We’re here round the clock, seven days a week, ready to help. #ThisIsOurLNER

55 Following   180,088 Followers   558,692 Tweets

Joined Twitter 6/8/11


@falafelonmymind No problem! ^ABℹ️ #LNERUpdate The 21:53 #Peterborough to #Leeds due 23:26 will be formed of 9 coaches instead of 10. There will be… https://t.co/p4YDl1UOMo @jonwill51205588 Good work, Jon ^AB @itisalex_ Sorry to hear it's a bit chilly, Robbo! If you speak to the Train Manager, they can check whether it's working properly. ^AB @Nattybungo84 Sorry to hear that, Natalie. @CrossCountryUK may be able to assist. ^AB @harrogate_k I don't think so, but @northernassist should be able to confirm ^AB @KTomo91 If she gives Customer Services a call on 03457 225 333 (option 4 then 4, 07:00-22:00), the team will be ha… https://t.co/03mr4prOv3 @RyanEastCoast ^AB https://t.co/0FKkQH2Ee3ℹ️ #LNERUpdate Replacement road transport has been arranged between #Harrogate and #Leeds, and ticket acceptance ha… https://t.co/RnhLBY6MYt⚠️ #LNERUpdate Due to urgent repairs to a tunnel between #Harrogate and #Leeds, all lines are expected to remain bl… https://t.co/7bIxsSs078 @corey80113610 Hello Corey, all is well ^AB⚠️ #LNERUpdate Due to urgent repairs to a tunnel between #Harrogate and #Leeds, all lines are expected to remain bl… https://t.co/V1T7m4r77F @Fossilhofff Hope you enjoy ^AB @andy40564003 You would not be permitted to post that, Andy. Please contact Customer Services as advised if you hav… https://t.co/wm7DHwjZRz @Fossilhofff I believe it is! ^AB @Fossilhofff On what date, David? ^AB @Freycob Oh dear, we don't have any Hull services on a Sunday but I'm sure @northernassist will appreciate the feedback ^AB @Shane_Ashford70 If it's within 2 hours of booking you can request a full refund with no fees. You can then purchas… https://t.co/HceUNZc30r @Shane_Ashford70 Hi Shane, unfortunately the payment card is required to collect the tickets. ^AB @CrossCountryUK @Paulc2nd @Munro__ ^AB https://t.co/iN00JoXcUT @falafelonmymind Thank you for the feedback, Jay. Can I ask what device you're using? ^ABℹ️ #LNERUpdate The 19:55 #Peterborough to #Leeds due 21:19 will be formed of 9 coaches instead of 5. There will be… https://t.co/yuNX9sedc7ℹ️ #LNERUpdate The 19:46 #Leeds to #Peterborough due 21:19 will be formed of 9 coaches instead of 10. There will be… https://t.co/YLfGS8YzAQ @WarrenG13989388 Thank you for the feedback, I've passed it on to the development team ^AB @wiz1975 I'm sorry to hear that, Dirk ^AB @jloades123 Hi Jonathan, the only option to get there in time is the 07:03 @EastMidRailway service ^ABGasworks Tunnel as it will never be seen again, a fully circular tunnel. This Tunnel used to be a ‘haul road’ for… https://t.co/D0grx7cHjw
Retweeted by London North Eastern Railway @kevin_mindworks Commas are important #937649347! I'm sorry that there are no reservations as a result of the change. ^ABℹ️ #LNERUpdate The 19:00 #Edinburgh to #Doncaster due 21:58 will be formed of 10 coaches instead of 9. There will b… https://t.co/fTXorvvlEA @sam_da_vinci Because tickets are required to travel, Sam. Sorry to hear there's no reservations but glad it's not… https://t.co/vp4sfnKaPJ @moyesie22 Oh, there's me forgetting where Northallerton actually is! But if you'd like to take the direct train, y… https://t.co/nOIcUYYNZk @PaulMeikle23 @natashahewson @thetrainline Unfortunately we don't know if flexible tickets have been sold by other… https://t.co/39WaJToL42 @moyesie22 Yeah, you can buy another ticket from Harrogate to Northallerton and use the two together to make the jo… https://t.co/78glJrzpwU @PaulMeikle23 @natashahewson @thetrainline We can't prevent them from selling flexible tickets valid on any train b… https://t.co/5RROacdjl7 @SimonCrestphoto The view from Greenwich Park gets busier all the time, you can barely see Torchwood Tower! ^AB @PaulMeikle23 @natashahewson @thetrainline It was never in the timetable for today so there was no impetus to conta… https://t.co/lLFE4av6Uv @moyesie22 Can you send a photo? ^AB @natashahewson @PaulMeikle23 @thetrainline The train has not been cancelled, it was never scheduled to run. We can'… https://t.co/6vL8gNSThv @PaulMeikle23 @natashahewson @thetrainline I'm copying the same statement. The ticket is not for that train. It is… https://t.co/Rwj08d6yEP @moyesie22 ^AB https://t.co/G3zg4bfYCZ @moyesie22 Hi Stefano, that depends on the ticket. If it's an Advance ticket then unfortunately you would have to b… https://t.co/iMEunZItjk @PaulMeikle23 @natashahewson @thetrainline The Anytime Single ticket purchased isn't for a particular train, it's v… https://t.co/Zo2Ga3WDAbℹ️ #LNERUpdate The 18:15 #Leeds to #Peterborough due 19:34 will be formed of 9 coaches instead of 5. There will be… https://t.co/OJEp2KlVag @Paulc2nd Hi Paul. Our seats are the result of extensive research and testing of ergonomic designs, providing impro… https://t.co/t9Sh2ZnxlH @natashahewson @thetrainline You're welcome. ^AB @natashahewson @thetrainline You're not booked on that service, as your ticket is valid on any LNER train and you d… https://t.co/w5keSdk0Js @natashahewson @thetrainline The 14:33 was never scheduled to run today. There is an amended timetable due to engineering work. ^AB @aoe_apprentice It is complimentary and we want to offer a variety, sorry that you're disappointed ^AB @samilicious_x There is more work to be done for the East Coast Upgrade, you can see more at the website. ^AB @natashahewson @thetrainline The Anytime Single ticket you've purchased isn't for a particular train, it's valid on… https://t.co/pl4a9d7WF7 @WarrenG13989388 Are you still able to access them on your account on the website, Warren? ^AB @aoe_apprentice We do now offer different flavour crisps with each new menu - last time it was salt & vinegar. ^AB @natashahewson @DavidAJaeger Sorry to see that. The Anytime Single ticket you've purchased isn't for a particular t… https://t.co/WCn5tJWXBq @daviddunninguk Bramhope tunnel, that's right ^AB @BRCWCo ^AB https://t.co/O9Ecv3oVhx @emilynix91 Hey Emily, you'll just need your original ticket and the Seatfrog upgrade on your phone ^AB⚠️ #LNERUpdate Due to urgent repairs to a tunnel, the 18:02 #Harrogate to #Retford due 19:40 will be started from… https://t.co/UKyyU8TIlx⚠️ #LNERUpdate Due to urgent repairs to a tunnel, the 17:56 #Peterborough to #Harrogate due 19:58 will be terminate… https://t.co/BvPrdymEMH⚠️ #LNERUpdate Due to urgent repairs to a tunnel, the 15:55 #Peterborough to #Harrogate due 18:03 will be terminate… https://t.co/JBLFHyRZte⚠️ #LNERUpdate Due to urgent repairs to a tunnel between #Harrogate and #Horsforth all lines remain blocked. Disrup… https://t.co/HNT1IiyDL4 @The1RossPowell Sorry to see you're on a busy train, Ross, however that's not one of ours ^AB @DavidAJaeger There are two LNER services to Dundee today, departing Edinburgh at 09:10 and 18:36. Thinking differe… https://t.co/fqpodUdTzK @DavidAJaeger Hi David, while we typically have 3 services to Dundee on a Sunday, today we have 2 due to engineerin… https://t.co/SrqqCp8TqC @TPEassist But ^AB... who am I going to use this gif with now? ^AB https://t.co/0SBH1fhaMDℹ️ #LNERUpdate The 18:04 #Retford to #Leeds due 18:55 will be formed of 9 coaches instead of 10. There will be no r… https://t.co/c7JIhn5FyBℹ️ #LNERUpdate The 16:45 #Leeds to #Retford due 17:40 will be formed of 9 coaches instead of 10. There will be no r… https://t.co/KOMWFuXHnW @martinkelner It’s all about the tea ^AB https://t.co/kKUVqrArVR @Chrisd9136 We'll be releasing some tickets on Friday. You can sign up for an alert at https://t.co/NkuAufmA0D ^AB @That_Train_Guy I say! ^AB https://t.co/qciTaEC28W @LiamsTransport1 I don't know, sorry! ^AB @michaelb_1980 Yes. That's what we do. ^ABHave you ever seen a road rail vehicle? We’re using it to install overhead line equipment at Stevenage station as p… https://t.co/wcPEHQvFg5
Retweeted by London North Eastern Railway @jmjhedley Which service are you on, John? ^AB @mainstandtynie Not stealing them away, I hope! ^AB♿️ #LNERUpdate There will be no wheelchair accessible toilet available in First Class on the following services: 1… https://t.co/NjVJGFuuZN♿️ #LNERUpdate There will be no wheelchair accessible toilet available in Standard on the following services: 14:5… https://t.co/xF9WWILauB♿️ #LNERUpdate Due to a fault, there are limited wheelchair accessible toilet facilities on 2 of our trains today.… https://t.co/cocSa3cpqh @Channex757 That's not confirmed yet but you can sign up for an alert at https://t.co/NkuAufmA0D ^AB @Srog71 Really lovely to hear that, Sarah. Which station was it? ^AB @Channex757 Friday at 10:00 ^AB💔 Please bear with these guys whilst they make alternate arrangements to travel, dealing with a fatality is never e… https://t.co/UX4CXRj1Rm @septictoe2 @Hibs187516 @Class80x ^SM https://t.co/bQLwZqu7n0 @NetworkRailKGX Big thank you to the team working on the East Coast Upgrade, ^SMAs part of the biggest revamp of the East Coast route in a generation, this weekend we’ve been busy replacing track… https://t.co/cVUwtNeUPJ
Retweeted by London North Eastern Railway @Stoory46 I quite like the colour contrast ^SM @AntinWakefield Nice Anthony. ^SM @eilidhmuz We certainly do Eilidh. ^SM https://t.co/tJJ31TaxKd @OldSailor16 @TPEassist Oh Newcastle V Sunderland....... ;) ^SM @bitmap87 You should be fine as Kings Cross is the 1st departure to York also. ^SM @Lhunter87900 @TPExpressTrains @TPEassist Oooops ^SM https://t.co/WB8skYQy0Y @bitmap87 Yes, Fiona, we do offer a complimentary breakfast on this service, depending on availability. ^SMThis is exactly what planned closures should be like, goodie bag to say sorry for the inconvenience! Well done… https://t.co/XfC7FNACyF
Retweeted by London North Eastern Railway @MikeHalmshaw This as far as I am aware is a trial, however, buying 2 singles will not be any more expensive Michael. ^SM @MikeHalmshaw We have hanged the way our tickets work Michael, you can find all the information here -… https://t.co/2jIvBYGuIx @MikeHalmshaw Which date Michael? ^SM @Willhasabadger You will need to amend this at the station Will, you will pay any difference in price and a £10.00 admin fee. ^SMWe are sorry for the inconvenience this may cause to your journey today.🚧#LNERUpdate Due to urgent repairs to a tunnel the 17:05 #Harrogate to #Retford will be started from #Leeds. It wil… https://t.co/ZAB6Lg2jGS @lee_jaques Thank you Lee, that will be great for the Kids ^SM https://t.co/lUNXoZw81SWe are sorry for the inconvenience this may cause to your journey today.
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