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Lowe's @Lowes Corporate HQ, Mooresville, NC

As our daily routines change, so are our homes. We’re with you every step of the way as your #HomeBecomes more than it ever has before.

12,396 Following   279,392 Followers   154,048 Tweets

Joined Twitter 1/22/09


@Davidfpxixi Thank you for contacting us. I have responded to your DM. @BluBoiJay Hi there, please know we take these reports very seriously and will escalate this to our care team to re… https://t.co/wah6sAItrq @DetectiveWisdom Thank you for bringing this to our attention. Can you please DM us your name and phone number so we can look into this? @Octorafest Thanks for the candid feedback! @Shanna_V18 Hi Shan, I'm really sorry to hear about your experience with curbside. It is a newer offering and we're… https://t.co/BaFaZvpTYT @MzShellz Hi Michelle, this isn't the experience we want our customers to have. Can you please DM us with your orde… https://t.co/v3rpab0Wec @erftonz Matt, thank you for reaching out. I have responded to your direct message. @_mrsyl Thank you for sharing this information, Silvio. We take this concern seriously. All Lowe's associates are r… https://t.co/hcSeBQfC9L @TexAg87 Kenny, thank you for reaching out to us. I'm very sorry to hear about the trouble you've had with ordering… https://t.co/o2Jbm2jclg @abaldiss Hi Alberto, I'm sorry to hear about this experience. Please DM us with details about your installation an… https://t.co/RQp2ijGSzX @1kevgriff Hi Kevin, I'm sorry to hear you're unhappy with your experience with us. I definitely want to try and he… https://t.co/i2CMqIMW2z @annlsussman Hi Ann, I'm very sorry to hear about this. I'll be sure to share the feedback with the store manager. @QuartPhillips I'm really sorry to hear you've been awaiting your order. Please DM us with your order number and em… https://t.co/OCeogYDkM5 @krimisha26 Krimisha, I want to be sure your parents are taken care of and have the proper hook ups. Please keep me updated. @FilipettoDO The safety of both our customers and associates is our top priority. We encourage everyone to wear a m… https://t.co/PyNP2PVh1N @JoshDeng (2/2) Please let me know if this does not work, I will be happy to help further. https://t.co/TLgE0rNHyW @JoshDeng (1/2) Josh, thank you for reaching out to us. I'm very sorry to hear about your technical difficulties. I… https://t.co/QIhP1wcmAT @DocUrb12 Hi Luis, I'd be glad to look into this for you. Can you please send us a DM with your order number and email address? @johnburke Hi John, please DM us with your order number, email address, and store location so we can help out. @jameswnl Hi James, I'd be glad to help you here. Please DM me with more details, including your order number and e… https://t.co/JphDdQbb5V @Shepherdwesley Hi Wesley, I'm really sorry to hear about your experience. Please DM us with more details, includin… https://t.co/sm1mfDMgxn @Wishful_wink Hi Kate, it sounds like you had a less than ideal experience with us. I'd really like to learn more a… https://t.co/k7aub1e0Dc @loff2192 Hi Nick, I'm really sorry to hear that you haven't had an ideal experience. I'd be happy to try and help… https://t.co/6ZTT31Vk7P @riteshshah87 Hi Ritesh, I've shared your DMs with the team and we'll be reaching back out to you there to follow-up! @erftonz Hi Matt, thanks for reaching out about this. Can you please DM us with your order number and email address… https://t.co/wpydaYd74N @wh0urdady Hey Jeremy, I'm really sorry to hear about this. I can understand your sentiment and I'd like to help! P… https://t.co/oFCc04B8xB @kristenpetroff Hi Kristen, I'm really sorry to hear about this experience. Please DM us with your order number and… https://t.co/rsm68oQ8l5 @cartoonLover528 Thanks for the follow up messages, we've received your DMs and our team will reach back out to you there! @dukeofEarlGray Hi there, thanks for your patience. We've escalated your DMs and our team will be responding to you there. @OG_Chai Absolutely, I've escalated your inquiry to our team and they'll respond to your earlier DM! @Murdock7x4 Hi Matty, please DM us here with more details, including your order number and email address, so we can assist! @lorihaleyfox Hi Lori, I'd like to learn a bit more about your experience in our Woodbridge store. Please DM us wit… https://t.co/aEhbUfZteH @ZachDezy Thanks for alerting us to your previous DM, Zach. I've seen it and escalated it to the team, who will reach back out to you there. @seashellstar Hi Florence, I'm sorry to hear about this and I'd be glad to help you here! Please DM us with your or… https://t.co/i95FZGuVxX @SadElderberry Hi there, I'm sorry to hear about the trouble with your refund. Please DM us with more details so that I can escalate this. @HorowitzGill Sorry to hear about this experience, Gill. I'd like to try and help! Please DM us with your order num… https://t.co/ljyCMtKaKj @JumboChubby Thanks for the DM! Our team will reach back out to you there. @scienceannie Hi Annie, I'm sorry to hear that you've had a disappointing experience and I definitely want to help!… https://t.co/XEllKDqbMD @jnschaef Jennifer, thank you for reaching out to us. At this time the only promotion for free delivery is on all m… https://t.co/jopbDgnOch @kbibbybaker Hi KB, I'd definitely like to look into this for you. Can you please DM us with more details about thi… https://t.co/ZSwtzhKv54 @BluBoiJay Oh no! I'm really sorry to hear this, but of course you can send this to us via DM and I'll escalate it to the right team. @cristentaylor I've responded to your DM, Cristen. @aboutrc I'm terribly sorry to hear about this. Can you please DM us with specifics, including your email address a… https://t.co/KnMBZFK6vD @KSchafferPhoto Hi Kevin, I'm sorry to hear about your haul away experience. Please DM us with more details, includ… https://t.co/6QmpChHhYu @hollyywood163 Hi Holly, thanks for bringing this to our attention. We definitely want to help get this sorted out!… https://t.co/5Tg3tw2oCp @IronedPeahen Thanks for raising this point, Adrienne. I'll be sure to pass the feedback along to our team as well! @robtwillis Hi Robert, thanks for bringing this to our attention. If you can DM us with more details, we'll be sure… https://t.co/V9jxsFAiWp @JoyceBosc Hi Joyce, I'm very sorry to hear that. Please DM us with your order information, including your order nu… https://t.co/aM3goBP5Nm @mdvolker Great, thank you! Our team will reach out to you there soon. @SMaddox10 Hi Stasia, I'm sorry for your wait. If you can, please, send us a DM with more details, including your o… https://t.co/XicZMsm4As @JumboChubby I'm so sorry for your wait. Please DM us with your inquiry, including your order number and email addr… https://t.co/uPaQsbkIAl @ShameandEggs Hi Sam, I'm really sorry to hear about this, it's definitely not the experience we want you to have.… https://t.co/o3XZ50fe0F @TheZachWeyland Hi Zach, I'm sorry to hear this! Have you received your order yet? If not, please DM us with you or… https://t.co/vhJ9TQOjfK @DjEarmuffs We're glad to hear this, thanks for the feedback! We'll be sure to pass it along to the store. @walker05 Thanks, Lara! Our team will reach out to you via DM soon. @meuon We're thrilled to hear the delivery went well! It sounds like it was a rock solid experience 😎. @ZachDezy Hi Zach, I'm really sorry to hear about your experience. Please DM us with details about your experience… https://t.co/Q0ToXwucBV @walker05 Hi Laura, I'm so sorry to hear your order and delivery hasn't gone smoothly. Please DM us with your order… https://t.co/ZJqO2ei4DV @lhunt5459 I'm really glad to hear that, Lauren! And I do appreciate the candid feedback. @GaryMak_Seattle Hi Gary, I'd be glad to hear and share any feedback that you have, positive or negative. Please DM… https://t.co/oQzuAuasqi @Taytaybag Thank you, I have responded to your DM. Please see my reply there. @mrsfarmerziv Thanks for reaching out, Barb. I'm sorry to hear this. Let me see if I can help! Can you please DM me… https://t.co/Hr8tn7v4nw @nickel113 Hi, Nicole. I'm so sorry to hear about your experience. This is not the level of service we strive to pr… https://t.co/E11BkvIsYk @dd_agostino I'll be glad to send the request. Please be aware that Lowe's doesn't own all floor displays, so it m… https://t.co/ZynpFJz1Ep @agbizlib I appreciate you raising this concern. All Lowe's associates are required to wear masks in our stores. Ca… https://t.co/vGUUfsQLZU @gingmc33 Hi Megan, thanks for letting us know, and thanks for being patient as COVID-19 has delayed many orders. P… https://t.co/92f3G0qt63 @elijahdepew Hi Elijah, I'm so sorry to hear about your experience. Please DM us with more details, including your… https://t.co/qrt8lHgugH @judi73066 Hi Judi, I'm so sorry to hear this. That's certainly not the sentiment we want our customers to have. Pl… https://t.co/Wpw6gh7lYR @cartoonLover528 Hi Chris, I'm really sorry to hear this. I'd like to learn more about your experience. Please DM u… https://t.co/l6iFaVE0rH @cechj98 Hi Carlos, I'm so sorry to hear about your experience. Please DM us with more details, including the store… https://t.co/HsRrpvBuwm @NotMrTibbs I'm so sorry to hear you've had order issues! We're here to help and definitely want you to have your i… https://t.co/l0laSULJIh @krimisha26 I'm very sorry for your dissatisfaction. I have escalated this matter to the attention of the General S… https://t.co/xPzgpGBtgv @G_Chroni I'm happy to help. I've replied to your DM. @Cfillips Thanks! We've received your DM and someone from our team will follow up with you. @krimisha26 I'm very sorry for your experience. When speaking with the Store Manager did he address all of your concerns? @kateloveskpop Hi Kate. Thank you for bringing this to our attention. We've escalated this internally and will addr… https://t.co/DMcGCJKYcA @iAlexGomez Hi Alex, thanks for letting us know. And thank you for your patience as COVID-19 has delayed many order… https://t.co/6Q1bRpzwi2 @jmontalbano3609 Hi Tina, this is definitely not the experience we want our customers to have. Please DM us your or… https://t.co/Llm2MKYNfc @Persephone_Sews Thank you, we're always happy to help. I have responded to your DM. Please see my reply there. @manicvelocity We see what you did there 😏. We'll take it under advisement! @Persephone_Sews We're so sorry to hear your order hasn't gone smoothly! Please DM us your order info and email add… https://t.co/xiBH5WdnA4 @rubenangel73 Hi Ruben, thanks for letting us know, and thank you for your patience as COVID-19 has delayed many or… https://t.co/oxXKMyrQiM @dd_agostino (2/2) However, I will be happy to assist in locating a comparable product if you would like. https://t.co/TLgE0rNHyW @dd_agostino (1/2) Thank you for providing me with this information. I'm very sorry to hear that they are unable to… https://t.co/5QO9BVsPzh @msoderstrom Hi Marybeth, I'm sorry to hear that you've had order issue with your kitchen remodel. Please DM us wit… https://t.co/p4yqSwhm1r @jessmichaelsbks We are truly sorry to hear that you've had issues with this order, Jess. If you can DM us with mor… https://t.co/ttzpYJvhs5 @DogChefGabriel Thank you! Our team will DM you back soon. @Fuj_in_Seattle We're so sorry to hear that your order didn't go smoothly. That's definitely not the experience we… https://t.co/XeUKIB7b0G @mfink42 I'm sorry to hear this! Let's see how I can help. Please DM with your order information and store location… https://t.co/Pi1leoKeJm @jdmpa2k Jim, please allow up to 24 hours for followup to occur from our Installation Support Team. Please also let… https://t.co/RZNtYmiMJd @StaceyPtotheE thanks for reaching out, I'm sorry to hear this. Let me see if I can help! Can you please DM me more… https://t.co/2PP5ywTfTh @NotMrTibbs thanks for reaching out, I'm sorry to hear this. Let me see if I can help! Can you please DM me more in… https://t.co/f1o5vhQpFg @EmmittIsMyDog I'm sorry to hear this. Let me see if I can help! Can you please DM me more info including your full… https://t.co/GCHgPZ3jSJ @WTSHNN thanks for reaching out, I'm sorry to hear this. Let me see if I can help! Can you please DM me more info i… https://t.co/MbDIAEroOn @bairanyc Thank you, I have responded to your DM. Please see my reply there. @fancymelissa thanks for reaching out, I'm sorry to hear this. Let me see if I can help! Can you please DM me more… https://t.co/VYgPd6GeP1 @jdmpa2k Thanks, Jim. Someone will be following up! @BKSRacer930 Thank you for bringing this to our attention. I have escalated this to the appropriate team to further look into this issue. @jessmichaelsbks thanks for reaching out, I'm sorry to hear this. Let me see if I can help! Can you please DM me mo… https://t.co/w5YsEhYLZc @DogChefGabriel thanks for reaching out. Can you please DM me more info including your full name, email address, ph… https://t.co/x5HnqmRfXg
7/13
2020

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