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Monzo @monzo United Kingdom

Tweets you can bank on. Need help? Try searching the in-app FAQS, or drop us a DM and we'll do what we can.

689 Following   122,834 Followers   96,533 Tweets

Joined Twitter 4/30/15


@Phanakis We're so happy to hear that! Thanks for your support, best of luck with your studies! 👩‍💻 @TJEade It's pretty satisfying! 🥳 https://t.co/q9D3cIFcmd @RSaimbi Would a statement be any good here? Our team on chat will be able to send one to you via post that you cou… https://t.co/TwVSarqruk @akshayhooda Hey 👋 Unfortunately this isn't something we can look into over Twitter. Please can you shoot us a mess… https://t.co/MhZtoNCT7m @RyzenShine89 Hey 👋 We're really sorry to have kept you waiting. We're very busy at the moment so our replies aren'… https://t.co/FEAwPy2e64 @sophia0891 Hey Sophia 👋 This isn't us 🙅‍♀️ We've just sent you a DM with a bit more information! @PtitBen Hey Benjamin 👋 While some of our customers do receive payments from outside the UK by using an online IBAN… https://t.co/Qt9X7dNtXn @MikeyWootten Hey Mikey 👋 We're really sorry to hear you had a bad experience. Please feel free to shoot us a DM wi… https://t.co/YPZSLgw3aM @Kellyl0u Hey Kelly 👋 We're really sorry to hear about this. Please can you shoot us a DM with your email address a… https://t.co/oqRKtGjF7s @RSaimbi Hey Ranjit 👋We're so sorry to hear that you're having trouble with this. Sadly we are limited to what we c… https://t.co/uFKTl0sdN3 @kishywishywoo Hi 👋 We're really sorry to hear you've received this email - this was not sent by us, it was a phish… https://t.co/b9EoqO1KRB @jrdn_81 Great job, Jordan! 🥳 https://t.co/hG6XgrkF3c @matt_40_ Hey Matt 👋 We're really sorry to hear about this. Please can you shoot us a DM with your email and phone… https://t.co/7j3LApesPb @timolaak You can chat to us by going to the 'Help' tab in the bottom right hand corner and then typing in 'Contact… https://t.co/VQJYy91e2X @thiago__marini How strange! Please can you try deleting and reinstalling the app? That usually flushes out any pes… https://t.co/kBAZ8JILXA @thiago__marini Hey Thiago 👋 This doesn't sound quite right! Please freeze your card if there are any unrecognised… https://t.co/ObVAQTTE7h @suddenlyjoseph This sounds like a cool idea, Joseph! We'll be sure to let our Product Team know! 🚀 @JunuHos We're really sorry about this! Are you trying this on a phone or your computer? 🤔What opinion about money do you hold that results in this? https://t.co/6SfknyJ0U1 @cfnk7 Hi there, we're sorry to hear about this! Unfortunately this is an issue with the way Tesco have collected t… https://t.co/dk7hj4BQmQ @iamanthonyjames Hey Ant 👋 This is pinned to our ideas board! Is there anything in particular you'd like to see? @michaelcullumuk Thanks for your feedback Michael! 🙌 @timolaak We're really sorry to hear about the trouble Timo! Could you drop us a message through the in-app Help ta… https://t.co/0a4DT8j9t1 @JoshuaHepple Hi Josh 👋 Of course, you can also contact us via the in-app chat or by emailing us at help@monzo.com 🙏
9/29
2020
@Ossyref Hey Paul 👋 Our app should work on an iPad but we haven't got any plans for a native iPad app just yet! Tha… https://t.co/FlqSBMSwr1 @mjlynch Please can you go to the 'Help' tab in the bottom right hand corner and then type in 'Contact' in the sear… https://t.co/YWqVLTf9dl @JackBoshell https://t.co/QkvRNQxYWi @mjlynch Hey Matt 👋 We're really sorry to hear about this. Please can you shoot us a message on the in-app chat and we'll take a look 👀 @LauraStevoSW Hey Laura 👋 We're really sorry to have kept you waiting. Our chat team is super busy at the moment, a… https://t.co/go0mccCAlB @liveyoursss Feel free to DM us some more info 👍 @LolaMxo_ Hey 👋 We're really sorry to have kept you waiting. We're very busy at the moment 😔 Please feel free to sh… https://t.co/RAm7ntmRnM @CyberCrag Glad to hear that you got it all sorted 👍 @liveyoursss We're keen to help if we can but we'd need a little bit more info if possible 🙏 @alikorsan_ We read them both Ali 👍 We were just being curious if there was anything else you were wanting to see b… https://t.co/bg2umxoUow @alikorsan_ What else would you like to see us add to Plus? @CyberCrag Hey 👋 Sorry to hear that you’ve had a reply hidden on our Community. If you’re ever unsure why something… https://t.co/3vAvjik8HaWant to save some money next month? Here's how you can take on the "LockYourPot-tober" challenge! (Yes, that's what… https://t.co/XSC8XzoCrt @jorddd_ Hi Jordan, we're really sorry to hear about this! We'd still recommend freezing your card and tapping on '… https://t.co/BFkpjGFxoU @bnrcxxx Hi Ben, we're really sorry to hear about this 😔 Could you DM us a bit more information about the issue you… https://t.co/MTXJdRttyb @aleuxuk Hi Alejandro 👋 Monzo Plus is only available on our Current Accounts at the moment!Struggled to pay your taxes over the last 15 years? With Monzo Business Pro you can choose a percentage of your i… https://t.co/bhWZ293sOJ
Retweeted by MonzoIn case you missed the news, you can now see your American Express balance and recent transactions in Monzo with Mo… https://t.co/huGemax3oD @ChrisMowbray92 Hi Chris 👋 This is something that we're aware of, unfortunately the frequent list doesn't always sh… https://t.co/ed2ZwDqUdp @Geekgumz We're really sorry to hear you've had some trouble with these payments Simon! 😞 If you'd like our team to… https://t.co/yw43iLWIGq @joshjamesgraham What a compliment - thanks Joshua! @olivertappin 😬 ... @anthonycook Thanks for this feedback Anthony! We've passed it on to our team 🙌 @LukeUK5 Hi Luke 👋 We don't offer credit cards we're afraid. It's pinned to our ideas board for the future though 📌
9/28
2020
@sonrisasol1 Thanks for letting us know this, Natalie. If it would help, your mother can give us a call on 0800 802… https://t.co/p1oRxXXNKT @sonrisasol1 We're so sorry to hear this Natalie, we completely understand how upsetting this must be 😞 Would you m… https://t.co/iyIQWJbYAY @jamoiholland Hi Jamie 👋 Thanks for reaching out! We refresh your credit report once a month and give you an update… https://t.co/Vze9GJ8SCx @NikosVrk Hi there 👋 We're so sorry we've not been able to offer you a business account, we totally understand how… https://t.co/UDX0v87nlL @Victoria__Helen Thanks for getting back to us, Victoria! You can report emails like this in the future by forwar… https://t.co/bBTfIE7dEH @Amyteasdale4 Hi Amy 👋You can withdraw up to £400 per day without any fees here in the UK 😊 Let us know if there's any other questions! @rosskopeeko Hey there 👋 e'll drop you a quick DM to explain how the cheque process works! 😊 @Narg_Jeezy Hi there 👋 We'd love to welcome you on board! Whilst we can't guarantee when you'll get your card, they… https://t.co/HSu23bwkeP @Damiankbs Hi Damian 👋 Oh no, we're so sorry for the trouble 😞 We're not aware of any issues at the moment - would… https://t.co/79P8LtPw4k @nathanielrosa Hi Nathaniel 👋 Great question! You can find out more about FSCS protection, including what would exc… https://t.co/saLC3rR6t6 @AlexBBoswell Hey Alexander 👋 We're so glad to hear this! 👕 @katyasofiaa Hey Katya 👋 We're sorry you're having trouble here! Please can you go to the 'Help' tab in the botto… https://t.co/0T8iI3pxLg @Victoria__Helen Hi Victoria 👋 We're really sorry you received this email, this wasn't sent by us, it's a phishing… https://t.co/EmrgfYEvkc @Nobbsy84 Hi Peter 👋 Oh no, we're so sorry to hear this 😞 We're really keen to help - would you mind reaching out t… https://t.co/cTgiLq3jSq @craigglawson Hi Craig 👋 Great question! We don't have any changes planned at the moment, so you can continue to us… https://t.co/j9p090t802 @jaylobato Hi there 👋 We're really sorry for the trouble 😞 Our reply to this is a little wordy and we're limited in… https://t.co/yez4Qk6MnS @c8e5trian Hi 👋 Thanks for reaching out! Great question - this is something we'd love to introduce, and we are look… https://t.co/WRPAzk6OlZ @ToriAMartin3 Hi Tori 👋 Oh no, we're so sorry for the trouble 😞 Just to check, have you tried submitting another PI… https://t.co/QRZG9yKolN
9/27
2020
@brdmnz Thanks for your kind words Brett, we're glad to hear that Peter has been so helpful ✨ Enjoy your weekend! @DebbieWarren3 Wow, that's impressive Debbie! 😄🎁 @kylehulton We hope we can give a little helping hand with this, Kyle! 😄 @BecauseImBilly Thanks for reaching out to us about this, we're really sorry if this is inconvenient! You can alway… https://t.co/Jb9br0N9Qy @FIPessimist Sorry to hear you've had some trouble Sean! Could you drop us a message through the in-app Help tab so… https://t.co/2ALpg9zfsu @sagresnoi Great, we're glad to hear that! Have a great day ☀️ @YasminCodes Hey Yasmin! We've just replied 😊 @JunuHos Hi Jun 👋 Oh no, we're sorry for the trouble 😞 Just to check, are you reading through the blog posts here:… https://t.co/oKEg9wbU4b @priceaj Thanks for reaching out to us about this Aaron. A slight variation in card colour is totally normal, but t… https://t.co/F9HvbCkOn0 @1kilroywashere Oh no, we're sorry to hear this 😞 This email wasn't from us, it was a phishing email pretending to… https://t.co/ZrxYzbMNy7 @pauldambra Hi Paul 👋 That's a great idea, thanks so much for sharing! We don't have any plans to introduce anythin… https://t.co/mu2zxbtFVT @timadamplatt No problem at all, you're more than welcome! Give us a shout if there's anything else we can help with 😊 @KirstenMinshall Hi Kirsten 👋 We're sorry to hear our business accounts don't have what you're looking for - we'd l… https://t.co/3EWDpq9GDg @timadamplatt Hi Tim 👋 We list currencies in the app for bank transfer, but you can find a handy list and calculato… https://t.co/gA60JfqGFb @vanali_marco Hey Marco 👋 Not advice, but we have some information about this here: https://t.co/ltvyOm2myz Let us… https://t.co/E0gSYLAQlV @Anita48481025 We're so sorry to hear that Anita 😞 If there's anything we can do to help and support you at all, pl… https://t.co/UVOHcNiEQ4 @CharlesYarnold Thanks for the feedback Charles we really appreciate it. We'll pass this onto our product team and… https://t.co/oJ2FN3l1KD @Babybabyd Hey Dominique 👋 We're really sorry about the trouble you've had with this transaction! If you could rep… https://t.co/TaPHdNzJ53 @ItMeAmyMc You're welcome 😅 We hope you had a great trip! 🍕 https://t.co/VgOHYcXfpX @withitnow Hi Martin 👋 We're so sorry you've had trouble getting in touch with us about this 😞 Our reply to this is… https://t.co/jkBSP7UmsG @Arronlee16 Ah that's great news, we're happy to hear it! Sometimes a good ol' delete and reinstall helps get rid o… https://t.co/bGyqL2D71l @abubakar_abid Hi Abu 👋 Thanks for reaching out! Unfortunately we don't have any plans to expand at the moment, but… https://t.co/jazsaKlixd @deano_dean We're really sorry for the trouble Deano 😞 We're keen to help - would you mind reaching out to us in th… https://t.co/8xVeqLm345 @brdmnz We're so sorry for the trouble Brett, we totally understand it's not ideal to wait 😞 Unfortunately if we're… https://t.co/nFGgud47F0 @Arronlee16 Hi there 👋 Oh no, that's strange! 🤔 Would you mind deleting and reinstalling the app to check if this h… https://t.co/uJVZjQvYpA @brdmnz That's great, thanks for letting us know! And thanks for being so patient 🙏 We totally understand that it w… https://t.co/xoismv3Ubq
9/26
2020
@MattNavarra Glad we could help Matt! Best of luck on the new place 🏠 @brdmnz Sorry to hear that you've been struggling to get this sorted Brett 💔 Have you had a reply since your last tweet? @NoLimitSoldier If you reach out to our team through the Help section of the app we'll see if that will be the case Pete. @AJchelsea https://t.co/Cz2t7MDwWp @bryllo84 Lovely stuff 👌 @MrChrisBrogan THINGS WE LOVE TO SEE! 🎉 @houseofthespian Hi 👋 Thanks for letting us know. Can you drop us a DM with the details please? https://t.co/jeVfIj6kr0 @luca_nicolett Super organised Luca!
9/25
2020

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