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Monzo @monzo United Kingdom

We're a bank that lives on your phone, on a mission to make money work for everyone. Download our app: https://t.co/9ODFwcWfrl

654 Following   115,943 Followers   85,321 Tweets

Joined Twitter 4/30/15


@MertonIssues Head to 'Help' and scroll to the bottom, you'll should then see the option to 'Chat with us' 🔍 If thi… https://t.co/YNg0eFdqwW @catherinemmann No problem at all 🚀 @chrisgllovell We're so sorry to hear that Chris 😞Has your employer confirmed when you should expect to be paid (wi… https://t.co/XxyuAQoTfT @LaurenLewis280 Hi Lauren 👋We don't currently display your IBAN in-app as we're not connected to any international… https://t.co/ntwmlBOhEJ @_JordanStrachan Glad you're enjoying the feature Jordan 🚀 @taymon_williams No worries at all 🚀 @1690_cl Hey Connor 👋 You're right! There's no fees for using your card abroad and no need to let us know if you're… https://t.co/CeiNAb4G1d @taymon_williams Hi Tay 👋 We're still processing cheques normally at the mo', so you're more than welcome to send t… https://t.co/gKvmjJx7bZ @DanF508 The best 🙌 @MeBeLiam We're glad you're enjoying the feature Liam 🙌 @bwong2rock Hi Bobby 👋The proposal from the FCA is still undecided, so it isn’t something that we can comment on or… https://t.co/5wB6WNSPqZ @moworkHQ 💛 @Lexthegreattt_ 💛 @TheAshton1102 We're glad to hear you found the block helpful Ashton! 🚀 @a2thehip Great choices, we like your thinking 💙💚If you've got a gambling problem, staying home might be making gambling more tempting You could be bored, have l… https://t.co/Wf4xmtVieT @a2thehip Hey Aled 👋 We're so glad to hear you're happy with the service today! Sadly we don't have any colour opti… https://t.co/J7coL1SUWP @chrisgllovell That's wonderful! And yes, if you'd normally be able to get paid early on Friday you should be able… https://t.co/TCClDYLaBZ @shoot_the_poet Hey there 👋 Sadly, we don't have anything for children's accounts in the plans quite yet. We're so… https://t.co/Uj2gA5kftp @leencharles Hey there 👋 We're so sorry to hear what's happened! Do you mind dropping us a message in the in-app ch… https://t.co/DEOWkMzgk3 @marcoswenzel Hey Marcos 👋Thanks for getting in touch! Can you please drop us an email to help@monzo.com? Our email… https://t.co/OcfqPlksdZ @calg1995 Hey Carina 👋 We're so glad to hear your brother wants to join Monzo 🚀 Most cards are delivered in 2-5 wor… https://t.co/p70R2HKsHm⚠️ Fraudsters are faking government texts, to try and trick you into revealing sensitive information or pay fake fi… https://t.co/L4OnCDjoRZ @SheeMeeHeer That's really strange, we're so sorry for the trouble you've been having with this 😔 Could you try del… https://t.co/auJRkjlQm4 @JpottsNyc Good question Justin! We wrote a blog post a while back that went into detail about how we experiment an… https://t.co/DPnQ0V4Vys @chrisgllovell Hey Chris, sorry to hear about the trouble you're having with this 😔 To get in touch, head over to t… https://t.co/lvOrxi1KKP @mracole1977 It's great to hear you've reported this already Andy! Thanks for letting us know you've emailed us too… https://t.co/0wZePIaCEq @loordoor Hey Lauren 👋 That's quite odd. Have you tried deleting the app and then reinstalling at all? If this hasn… https://t.co/iRMwgu8Ww8 @amyrichards165 Sorry about that, Amy! Our reply to this is a little wordy and we're limited by character count he… https://t.co/J8pCLWnJDe @divinia_ @tigers_empire Hey Divina Sorry for the trouble. Would you mind sending us a DM with your email addres… https://t.co/2CLAGTpdrf @JennyLLamb @mac_lee Thanks for the shoutout Jenny! 💪 @djbustin We're really sorry to hear about this, but you've done the right thing by reporting this to your bank - t… https://t.co/zREYlxrfTH @mon_ove No worries, Tom 😃 @mon_ove Yooo Tom 👋 You can still post cheques to us and we'll deposit them into your account in 4 working days! H… https://t.co/QR3oqV2MSC @itsmejeremy__ Hey Jeremy 👋 Unfortunately, we’re unable to change this limit at the moment, but we’re looking into… https://t.co/2rAeSQdv4l @andrewpclark The recipe would be great to see Andy 🤔 @bethanyjcollins 😎 https://t.co/Y8qlaL5vLZ @Conor81890175 Hey Conor, we're really sorry to hear about what's happened with your PlayStation payment 😔 If you h… https://t.co/kXvNbB4CGD @MarkAtkins Great idea, Mark! We've fed this back to our ideas team 🚀 @ali_fusi We're glad to hear we could add a bit of excitement to your day Ali! 🎉 Give us a shout if you need a ha… https://t.co/BeLAopfMnb @suewoodhouse89 Oh no, we're really sorry to have kept you waiting for a reply Sue 😔 Could you give us a call on 08… https://t.co/zglkXlGw10 @mracole1977 We're really sorry to hear about this Andy 😔 If you haven't already, please make sure to report this t… https://t.co/Dnw6ywMSTc @elizavrose06 Hey Eliza, we're really sorry to hear about this 😔 If you haven't already, we'd suggest getting in to… https://t.co/v04YJ6IolS @FeeksRns We love you too! Give us a shout if you need a hand with anything 😊10 million people used buy now, pay later to buy something last year 🛍️ If you're gonna use one, be sure to do it… https://t.co/A6MYiO6jBj @jor_danmk Sorry if you heard something concerning about Monzo, but rest assured it isn't true - we're not going an… https://t.co/NSRE62zu0f @chocolauux That's right, Monzo isn't going anywhere and we're here to stay and support you and all our customers!… https://t.co/aZ8msXZJ4O @kezziaxo We're really sorry if you've heard something concerning about Monzo, but rest assured this isn't true! We… https://t.co/fNPxj0MoKn @jor_danmk @FeeksRns Sorry if you've heard something concerning about Monzo, but rest assured it isn't true and we'… https://t.co/qIAvXtC4YM @FeeksRns We're not going anywhere! Monzo is here to stay and support you and all our customers - if you have any p… https://t.co/aKSiV7WqdR @amyrichards165 Hey Amy 👋 Sorry for the trouble here! We'd be more than happy to look at this for you, but for se… https://t.co/Ca6pSMWdwU @chantelhibbertx @v2zel That's right! We're not going anywhere 😊 If you have any questions or concerns just send us… https://t.co/8mXDL8WW5C @v2zel No! We're here to stay and support you and all our customers - if you have any particular concerns or questi… https://t.co/inPt04wOWT @andrewpclark Looks delicious, Andy! 😃If your income has been affected by coronavirus, here's how to access Universal Credit 👇https://t.co/X0QKxUKndC @12258gb We haven't got any plans for an Apple Watch integration at the moment, but if this is something you'd like… https://t.co/fYTkbjh5ZW @B0osh Glad to hear we could help Tristan - if you need a hand with anything else then just give us a shout! 💪 https://t.co/jeVfIj6kr0Spending less while social distancing? You could try and set aside the money you're saving. Use it to build up an… https://t.co/BVDMSXB9GKThe way coronavirus is affecting us can be hard on our mental health 😞 So our friends at Spill asked therapists t… https://t.co/iiUJEsW2Z1
4/8
2020
@ukheather Hi Heather 👋 No plans to share at the moment, but never say never! If we do have anything to announce, w… https://t.co/DmYZG592yF @odtorson Hey Oscar 👋 Thanks for your feedback and sorry about the trouble. With the Transferwise integration, we'r… https://t.co/Kvs39HNFDh @Step1recovery That's great 😊 We're so happy we've been able to help, we're here to support you in any way we can 🙏 @NikosVrk We love you right back! ❤️ No plans for a redesign at the mo' - who could resist our hot coral cards 😎 @nikeshashar Hopefully 🤞 We'd love to see your progress and the finished product when the time comes! @barkingbabs1971 No problem at all, we're always happy to help! 😊 Have a good night ✨ @Creativehrclub We're so sorry you've had to go through this, we understand how unnerving this can be 😞We'd like to… https://t.co/3KGpccdrve @barkingbabs1971 Hi Barbara 👋 Great question! We don't have any plans for this at the mo', but we really appreciate… https://t.co/N0n6oaVycs @LadyLondon82 Would you mind please dropping us a message in our in app-chat so we can take a look into this for yo… https://t.co/XKQy4FbWvg @mvrieclvreyvtes We're so sorry for the trouble 😞 You should find the option to chat to us in relevant articles in… https://t.co/GvmdKfyVgm @nothingbelow We're so sorry about this 😞Would you mind reaching out to us in the in-app chat so we can take a clos… https://t.co/Ecr8PbG9SP @jay_brooks91 If you need anymore help, you know where we are Jay ✨ @dan_benson1 Hey Dan 👋 We're so sorry your experience with us hasn't been as great as we'd like. We'd love to try a… https://t.co/dhaOPkmcgW @jay_brooks91 No problem! Just a heads up, the address on your ID doesn't have to match the address on your Account… https://t.co/aQKuXSYL45 @wissywoo Okay, now we're hungry 😍🤤 @LadyLondon82 Hey there 👋 Thanks for reaching out. We're so sorry about the trouble, we understand this isn't ideal… https://t.co/aBIzRy5FbE @SalSalami Sorry Sal 🙈 You should find the option to chat to us in relevant articles in the 'Help' section of the a… https://t.co/iGFz3LzDcF @ItsMattAtkinson Thanks for the suggestion Matt! We'll make sure this gets passed on to our team 😃 @jay_brooks91 Hey Jay 👋 Opening a Monzo account is pretty quick! You'll be able to see your Account Number & Sort C… https://t.co/JpGKyGOe8w @Ushdycnskdgstaj Hey Kirsty 👋 We're not aware of any issues with transfers at the moment. Are you able to give us a… https://t.co/TDSveXaU5E @Step1recovery Hi there 👋 Thanks so much for your kind words! Have you checked out our blog post about our Gambling… https://t.co/gjHNaTXGgD @NookiedV These look incredible 😍 @nosborino Hi there 👋 We don't have anything to announce about our overdrafts at the moment, but if this changes, w… https://t.co/XEePAAnLbV @JohnGoo20155576 That's totally understandable - if any of our customers were struggling for this or any other reas… https://t.co/PHAXQPgF8v @december_zebra YUM! https://t.co/LWBLQF4U5b @lizziedee66 We're so sorry for the trouble Lizzie 😞 We're not aware of any issues at the mo' - would you mind dele… https://t.co/TUQoLi23j9 @tigers_empire We completely understand how upsetting this must be 😞 Unfortunately we're not able to discuss anythi… https://t.co/yzC8ogHIsY @boalchiex Welcome on board, we're so happy to have you! 🚀 We don't have any plans for Samsung Pay just yet, but ne… https://t.co/YvQIOKJfH2 @leighweed Sorry to hear about the trouble! 😞 Let us know if there's anything we can do to help with this 🙏Last year we finished a major networking project which let us control internal traffic in our platform. But how d… https://t.co/Q05yafd0CG @JohnGoo20155576 Hi John 👋 We don't have anything specific to announce in terms of overdraft fees at the moment, bu… https://t.co/Jl5z12DypN @stratorob Thanks for the mention, we really appreciate it! 🙏 @pedrodc23 Thanks so much for your support Pedro, we really appreciate it! 😊 @AnnieMouse81 Nice one, we're happy to hear it! 🙌 We're so happy to have you on board 🚀 @tigers_empire We're so sorry to hear that 😞 Just to check, have you reached out to us in the in-app chat about thi… https://t.co/RBr2Lr9CF3 @AnnieMouse81 Thanks so much for the support! If you have any questions or need a hand getting your account set up… https://t.co/66Sbostvji @MoyoAwolesi Hey there 👋 Nope we're here to stay and support you and all our customers. If you have any questions p… https://t.co/WtnrnDRLi5 @SomersTownGreen Thanks, Matty. We've replied to your DM 😊 @ElliotJGMinto So much time...so much sourdough... 🍞 @Varcarus More bread flour and pasta, please! 😬 @SomersTownGreen Hey 👋 We know this isn't ideal for everyone, we're so sorry about that! We'd love to explain this… https://t.co/NZhuaXI1nE
4/7
2020

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