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On O2, you're the headline act. Which is why we've been putting you centre stage since 2002. We’re here to help 7am-10pm (8am-8pm weekends) and 24/7 on My O2.

56,067 Following   364,997 Followers   1,293,151 Tweets

Joined Twitter 6/16/08


@lauradavies_93 Hi Laura, you can find more info on unlocking here ➡️ https://t.co/AkfKWmXatA @Lucindagshort We're sorry to hear this Lucinda, what's the reason you want to cancel? Do you want to keep the numb… https://t.co/mO1u2CnaRG @Jomrl We can send you our prepaid returns packaging. Please drop us a DM with your order number. https://t.co/5pyLDJBC6r @Izzyyyy_ We're sorry to hear this, what is it you're calling us to discuss? Drop us a DM. https://t.co/5pyLDJBC6r @garytaz Hi there, we're sorry to hear this. You can call our Payment Management Team on 0800 902 0217. When prompt… https://t.co/jrKcIAxKjU @gary4463150386 Okay, what is the model of your phone? What version of the My O2 app are you using? Please DM us mo… https://t.co/QuXOWfhVJD @KieranBxtch Hi there, that's odd. Please call us on 0344 809 0202 and we'll look into this for you. @michele_lilly Hi Michele, if you'd like to drop us a DM with more details we'll be happy to help ⬇️ https://t.co/5pyLDJBC6r @andy_hennessy 👍 @umwhoslouise 🙁 Can your credit score company confirm the details of the account, so we can take a look? Please DM… https://t.co/jBce6EzlOn @blackwell_dgf Thanks for letting us know about this. Please drop us a DM with the caller's number, so we can do so… https://t.co/sYUJnogzQk @_lynsey_c We're sorry to hear this Lynsey, did you contact us to cancel last year? Did you receive a PAC? @sophhleyshon Hi Soph 😧 You can find our contact info and opening hours here 👉 https://t.co/koP5FXLq88 @michele_lilly Hi Michele, is this for a thank you offer that you've received from Priority? What details have you… https://t.co/cCtPzQR9a0 @Lynne_Jefferies Please send us a DM with your mobile number, we'd love to help you with your upgrade from here 💙 @AllyCheshire Hi there, can you drop us a DM with your O2 mobile number please? We'll be happy to take more details… https://t.co/d5jC3Nmyla @Richard_Parker Hi Richard, we'd hate to lose you. It's worth noting that some factors out of our control can affec… https://t.co/2mn5T82VQp @MxAshleighLoeb Hi Ashleigh 👋 send us a PM we would love to help you with this 💙 @Dcfc1981 Hi Denise 👋 send us a PM we would love to look into this for you 💙 @lindakellner Thanks for the info. So we can take a closer look, please DM us with the mobile number in question. L… https://t.co/Xr9RiFLqvA @Gmurray20 Hello, Grace. Sorry to hear of the problems you are having. Can you DM us your mobile number, please? We… https://t.co/nDkYG8yr4P @lainey227 - For advice on help & support: https://t.co/rCIKBlDRBh - Get help or ask your question to the O2 Commu… https://t.co/pyhZhuZRel @lainey227 We are sorry. Our social teams are extremely busy. This means we can only support those who need help mo… https://t.co/TTDHibtVDn @SwainSwaindog It sounds like these are pro-rata charges from your previous bill. What date did you receive the let… https://t.co/P3tbBV2C19 @Jomrl Using the post office is the only way of returning the device unfortunately, however, we can send you pre pa… https://t.co/6zB1lLuEGC @gary4463150386 Hi Gary 😩 We're not aware of any general issues. Is your phone software up to date? @jedhutton Hello Jed. Please drop us a DM with the full postcode affected, we'd like to take a closer look for you. https://t.co/5pyLDJBC6r @raveenaks Hi, we're sorry to hear you're having issues. Can you please DM us the number temporary number, the numb… https://t.co/vijvM0iJvb @easton_darena Hello, Darena. We're ever so sorry to hear you are having issues. What seems to be the problem exa… https://t.co/JoV8uPY6yf @ChrisBrooksDJ Hi Chris, please call us on 202 and select the urgent option to get through to us. @M_Sawyer86 Hi Matthew, we're sorry to hear this. Is it her My O2 account she's trying to access? Is she the accoun… https://t.co/BsqPlUK7v4 @Ant_Dale86 You don't need to do anything with it, just keep it around in case you lose your existing sim or it get… https://t.co/hRRh1NYh2u @mangohatface Hi there, please contact our Payment Management team on 0800 902 0217 or 2729 and they'll take the pa… https://t.co/BBhS3xo82M @maxwheelerr We're sorry to hear that Max, please use our handy network guide here to help: https://t.co/5SP7rdI91r @nikisrant Hi Nigel, this looks like it was from us. Check My O2 https://t.co/DjJMhcrVC3 to view any extra charges @Jemlouiseada 🙁 What's happening when you try to hotspot exactly? Are you receiving any specific error message? Ple… https://t.co/CcFTIjllos @Shellsyfitz 👋 We're busier than usual at the moment. Hope you managed to get through? DM us here if you need us to… https://t.co/I8izFhdmie @OzgurAkyuz1 We're sorry to hear this. Please drop us a DM with what's been happening. We'd like to help. https://t.co/5pyLDJBC6r @AlieshaDevy Hi Aliesha 😞 Has this now been delivered? If not, please drop us a DM with the mobile number or order… https://t.co/sIgKz1gz8p @EmmaLouiseMcG Hi Emma, we can get this for you. Please can you let us know your number? DM us. https://t.co/5pyLDJBC6r @JeanHug74930552 Hi 👋 We're really busy at the moment trying to help all our customers. We’d love for you to stay w… https://t.co/2a8IyYjgvm @JonPEllis Hi there, so we can take a closer look, please DM your mobile number https://t.co/5pyLDJBC6r @crhcpep Good afternoon. We're sorry to hear about the letters you're receiving. We understand that this will be di… https://t.co/mAqN1Rmbuz @mclwilson Looks a lovely spot Myles! 🌞 @MareeXX We're sorry to hear that Maree. Please can you DM us your number so we can help? https://t.co/5pyLDJBC6r @weakcoffees Ah, great news. We're glad it's been resolved. @RMCunliffe Thanks for the shout-out, Rachel. That's right - with a custom plan, your bills automatically reduce wh… https://t.co/7QnqIMqOPe @AlisonBurnsy Hello Alison, we're sorry to hear this. We've replied to your DM. @PhilWhyman Okay. Please DM us your order number and we'll take a look. https://t.co/5pyLDJBC6r @mustafayadigg Hi there, we're sorry to hear this. We've replied to your DM. @Rick_Hall Hi Rick, please see this link here for further help on Premium SMS: https://t.co/K9Ex64qqCe @Terry2Peters No problem Peter, we're happy to help. Have a lovely day. @syecold69 We've replied to your DM. @Tash_Reade Hi Tash 👋 send us a PM we'd love to help with this 💙 @rinnymorgan Hi Korin, so we can take a closer look, please drop us your mobile number > https://t.co/5pyLDJBC6r @Maher_Odedra Hi Maher 👋 send us a PM we'd love to help with this 💙 @lindakellner 😕 Just to clarify Linda, are you using exactly the same login details you used via the website to log… https://t.co/md3FOLZ8Kl @GraceWattsx Hi Grace 👋 send us a PM we'd love to help with this 💙 @Wild1145 👋 Hello. Drop us a DM and we can look at any issues you are having. Thank you @colinmhoward Hi Colin 😟 Have you tried manually connecting to an alternative network? You can do this through your… https://t.co/FTKQVxsSjSFancy exclusive access to comedy shows, from the comfort of your home? 🎭 Win a year-long membership to… https://t.co/JmvrOaqVH3 @CarlosEveritt Hi Carl, we're sorry to hear you're having issues. Was you advised on how this could be corrected? C… https://t.co/dN26XCTeKf @weakcoffees We're sorry to hear that. Please select the urgent option under 'Fraud/Lost or Stolen etc'. @SwainSwaindog 😔 Had your bill already produced when this letter has sent? Take a look at your My O2 app to see y… https://t.co/uipS0sfMwy @andy_hennessy Let us know if this helps 👍 @Worthymedic We'd love to have you onboard Simon! 💙 😊 @KhaelTheHunter Hi 👋 We don't like the sound of this. Please send us some more information, via DM us here 👉… https://t.co/09z2F4ut5J @leon1611mufc We're sad to hear you feel that way, see our handy network guide here for help Leon: https://t.co/RYAFEbFFqn @Jomrl Hi Jo, find all the info you need to know on returning your order here: https://t.co/KgYsFfI9BU @MikeBladenBlake Hi Mike, we can help you with this here. Please DM us your number. https://t.co/5pyLDJBC6r @julsbvby Okay, is this happening regardless of your location? Ca you DM us more info? We'd like to help. https://t.co/5pyLDJBC6r @ndawes Hi Nicola, what query do you have? We'd like to help. https://t.co/5pyLDJBC6r @Chappie355 Hi Paul, we're sorry to hear this. Was the tablet damaged in any way when you received it? Let us know. @MrsFairySpice Thanks, is this happening whilst you're in a certain area or everywhere? Drop us a DM with your full… https://t.co/cW0XkOD1Iz @Gwendoline2305 We've replied to your DM. @celtic19760 We've replied to your DM. @blondeface We've DM'd you.We're proud to be working with @HubbubUK to help people stay in touch at this crucial time. If you have a spare p… https://t.co/nY89cuhosN @hazelwright60 Hi Hazel, 🤔 Could you send us a screenshot of the text? Also, do you usually send and receive media… https://t.co/tuKHYRSp6s @DarknessHayz Hello. You may have a spend-cap on your account. You can check here under 'Bolt-Ons' on your My O2 ac… https://t.co/iI8JgAVdaZ @PrGrPa Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @AllyCheshire Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @tweetallymac Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @GeorgeWright14 Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P
5/28
2020
@tommoric1 Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @JackWhitch Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @JoshuaW16875505 Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @JoshuaW16875505 Our social media team are currently not available. We can still help 🤖 drop us a DM 👇 https://t.co/fzo4ds1Y0P @emmaw1988 That's great to hear Emma 👍
5/27
2020

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