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ocado @Ocado Hatfield, UK

Ocado, the online supermarket. Contact us on https://t.co/9NIHeaPrqK Please see https://t.co/11v38BPRvt for the latest FAQs

732 Following   80,531 Followers   232,106 Tweets

Joined Twitter 2/5/09


@Olivia_Rout Oh dear! If you could please DM us your email address and postcode, we can get this reported for you.… https://t.co/GuUcbR4XRw @EmmaJuner Hi Emma. We’ve been working hard to bring the Ocado app back online again. We’re beginning to roll this… https://t.co/6MxeqiezF9 @VentersGaming Hi there David. We are glad that your delivery went well. We hope you enjoy a Gin and Tonic on us. - Peter @angelaproudnan Hi Angela, thank you for taking the time out of your day to let us know. Can you please DM us your… https://t.co/8MLqzUCCaa @ASBOdolly Oh no! Hello Akazukinchan, thanks for letting us know. We do apologise for any inconvenience caused. Can… https://t.co/Fn0NsmmXUI @be4zley Hi Ross, thanks for your query. We’re following World Health Organisation advice by pausing our bag collec… https://t.co/gzuHJbuvRp @nic_stockton Hi Nicola. Thanks for letting us know. We are sorry that you are struggling with the website. Can you… https://t.co/4S8HbG5ZAY @AdilAMawani @sainsburys Hi Adil, we are sorry to hear this. Can you please DM us your Ocado account email address… https://t.co/X3IeDOGHSv @music_ancient Oh dear, at least it was tsty! It would be interesting to see what other food items you could use t… https://t.co/BrqLylnChD @kirstiepicker Hello Kirstie, we're sorry to hear this, so that we can look into this for you can you DM us the ema… https://t.co/NCuaXQGaga @fozzyjev We’ll restart our Bag Recycle Bonus scheme as soon as we’re advised it's safe for us to do so and will th… https://t.co/tPZhAuW0oa @prideoflucinda We haven’t been charging for your bags since 21st March. We’ll restart our Bag Recycle Bonus scheme… https://t.co/xqY5BRyfJU @Asli_Mirchi Hi Bee, we're sorry to hear this, could you please DM us your email address and postcode? - Stacey. https://t.co/hHEavChIWM @thegreenster Hi Rob, we can see you've DM'd us so we'll respond to your message. -Rebecca @mlussich @waitrose Hello Marina, we're sorry to hear this, so that we can look into this for you can you DM us the… https://t.co/Xy4GOnbCL0 @lizzyaskham Hello Lizzy, we're sorry to hear this, so that we can look into this for you can you DM us the email a… https://t.co/xva7TGIJXG @PenroseMatt Due to continued high demand, more slots are at the higher end of our slot price range than normal. Ou… https://t.co/rnO448oENB @surfchick31 We're sorry to hear of the delay, please DM us your email address and postcode so we can take a look into this for you.-Diana @LizStrevens All Ocado Own Brand standard chicken is British and abides by the UK and EU Food Safety laws which pro… https://t.co/kDHHzAlV2x @snowleopardess Hi Anne, please DM us so we can take a look into this for you :) -Diana @SamanthaJoArt We apologise for the trouble, the Facebook login is currently not working, if you request to reset y… https://t.co/9d4CrgLNtI @Beebopalula21 Hi there, we’re following World Health Organisation advice by pausing our bag collection scheme at t… https://t.co/lExX2X54lt @breekom Thank you, we have since received your DM and have responded accordingly. - Armani @Fallen_Angel69 Hi Paula, we apologise for the trouble, the Facebook login is currently not working, if you request… https://t.co/y1XfmJTmVF @LeighAn63607744 Hi Leigh-Anne, please DM us, we'd be happy to help. -Diana @lizjohn76377123 Hello, we're sorry to hear of the trouble, if you are using a pc/laptop please can you try to clea… https://t.co/1dxKYBUIyK @GarethL46058807 Thank you for the kind words!💚 -Diana @breekom That doesn't look so good, we do apologise for the poor quality. Please could you DM us your email address and postcode? -Diana @biltekinburcu17 Hello, yes the drivers should ring the doorbell or knock when delivering, we're sorry the driver h… https://t.co/iGua7yyyfl @julie84gw Hi Julie, we're sorry to see this, please can you DM us your email address and postcode? -Diana @JennieFew Hi Jen, oh dear we're sorry to hear that! Please can you DM us your email address and postcode? -Diana @evitarizzip Hi Evita, at the moment the value of the order won't have an impact on the delivery charge. We can sug… https://t.co/JHcmU1wfS9 @Manics1itsme We’ve been working hard to bring the Ocado app back online again. We’re beginning to roll this out gr… https://t.co/cljNCxXyMw
7/4
2020
@BritFrustrated Hey, sorry to hear this! Do you mind popping us over a DM with your email address and postcode so w… https://t.co/NGZAXXbxKw @katy_lethbridge Hey Katy, we're sorry to see this. Do you mind popping us over a DM with your email address and po… https://t.co/tCKgsgnWVV @LisaLoodles Hey Lisa, sorry to hear this. Can you please DM us your email address and postcode so we can look into this for you? - Charlie @TimmFiebig Hey Tim. We’ve been working hard to bring the Ocado app back online again. We’re beginning to roll this… https://t.co/fCGhWPvfNC @j_a_cox Hey J, thank you for your kind words regarding the driver! Do you mind popping us over a DM with your emai… https://t.co/lhIMCvywWh @Brownowl26Lucy @marksandspencer We’ll roll out to more customers as soon as we can. 2/2- Stacey. @Brownowl26Lucy @marksandspencer Hi Lucy, we're sorry for the disappointment caused. We’ve been working hard to bri… https://t.co/Fi3nBLQFXt @gavinsawyer Our slot pricing policy hasn’t changed. Delivery charges vary depending on factors such as the day & t… https://t.co/jiG0v2z0Vb @pollybirkbeck Unfortunately not. No matter how hard we work, we don’t have the capacity right now to meet all the… https://t.co/fey0z1PWts @Sandie_1783 Hello Sandie, we're sorry to hear this, so that we can pass on the feedback for you can you DM us the… https://t.co/hGz0oDvIrc @Andrew_Goulding Oh dear! We're sorry to hear this Andrew, please could you DM us your email address and postcode,… https://t.co/waJ8pWhPOZ @evitarizzip Our slot pricing policy hasn’t changed. Delivery charges vary depending on factors such as the day & t… https://t.co/GQFs5DyXbA @van_hooij_donk Hi Pieri, we’ve been working hard to bring the Ocado app back online again. We’re beginning to roll… https://t.co/6CmhjPAXjQ @hyirenek Hi Irene, we're sorry to hear this, could you please DM us your email address and postcode, so we can che… https://t.co/aCnBIcIEua @pamrleader Hi Pam. We’ve been working hard to bring the Ocado app back online again. We’re beginning to roll this… https://t.co/Cs5vSbJuoK @lauracgiles @DelamereDairy Hello Laura, we're sorry to hear this, so that we can look into this for you can you DM… https://t.co/Vv32Aj16EmAbsolutely, Claire. We'll have updates on our exciting vegan range coming very soon... https://t.co/asGIj0khTU @ivand1975 Oh no, that's a shame to hear. Can you please DM us the vehicle reg if you managed to take this down and… https://t.co/H3rQx9pirD @IShugrue We don’t have a specific time but we are working as fast as we can to have the app fully up and running a… https://t.co/1YmP0VSd6x @OmicronPersei12 Hey Sam! We’re following World Health Organisation advice by pausing our bag collection scheme at… https://t.co/ps1KcgBjsY @C_S_Mex Hey Carlos! Please send us a DM regarding this so we can help further :) - Meg @Weezykid We are happy to hear this has brung you joy...even if it is a little more than expected 😃💚 -Romanie- Jay @e_v_goods Oh no! I am so sorry about this Emma, Please DM us your email and postcode and we will be sure to look i… https://t.co/77fFCzmTxT @SimonSRichards Hi Simon, please open the website on your device and a pop up should appear taking you to the app! -Romanie- Jay @johndsfraser Hi John, we are working round the clock to make sure everyone can receive their orders, please keep a… https://t.co/m3mhfTE3il @LizzieJTurner This is lovely to heart Liz and so we can pass on your thanks please DM us your email and postcode 😃… https://t.co/fFGmF6k2Jk @numnum73 We are looking to bring this back shortly, be sure to keep updated with is via social media and emails! -Romanie- Jay @Tracey_woodward Oh no! We are so sorry to see this Tracy please DM us your email and postcode so we can help make… https://t.co/dh8bF8I4B9 @SARawlinson Sorry to see you weren't too happy with this offer! We will take your comments on board and we hope yo… https://t.co/iiFursJtby @christy43064909 Hi Christy, we will be sure to update you as soon as this is possible, we are following strict gui… https://t.co/5o7wIDJxBR @janetoflaherty We are happy to hear your order went well! 😃 -Romanie- Jay @Iushi6 Hi Lushi, due to continued high demand, more slots are at the higher end of our slot price range than norma… https://t.co/4NB2YuOrbt @hollywilliams67 Hi Holly, that's so nice to hear. If you could please DM us a nearby postcode and also the time th… https://t.co/MKfIjutMK0 @ClareLouiseMar5 Hi Clare, due to high demand, more slots are at the higher end of our slot price range than normal… https://t.co/Aj9EIQiHR4 @SMurarji Hi Sapna, we are sorry to hear that. Please DM us your email address and postcode along with what the iss… https://t.co/tSGcigFqPD @RowanTriffitt @LollieJT Hi Rowan, we’ve been working hard to bring the Ocado app back online again. We’re beginnin… https://t.co/Tv81m1DKmb @helly_wiccan_2 @LauraW1989 @LollieJT Hi Helen, Ocado Zoom is a different App used for a different service we offer… https://t.co/Ok7sFHW0i1 @NotoriousCath Hi Cath, there is an issue with Facebook logins that we are aware of and are looking into, please re… https://t.co/8Q6nYnLxyE @andrewfergusson @Alkoholfreiday @unit_1974 Hi, we are always revising our product range and continually making new… https://t.co/4vNP3nRUTX @laylatellstales DM us your email address and postcode and we will look into this for you. -Richard @laylatellstales Hi Layla, that will mean you are trying to log into a different account, the priority access doesn't not change. -Richard @KathyMWeston Hi Kathy, we’re following World Health Organisation advice by pausing our bag collection scheme at th… https://t.co/ISJtr94jfI @joyblahblah Hi Diane, we’ve been working hard to bring the Ocado app back online again. We’re beginning to roll th… https://t.co/quNYUQ7nIx @LauraW1989 @LollieJT It is not currently on the App store we are sorry to say, it will be back on there once its u… https://t.co/cZIylQPg9o @laylatellstales Hi Layla, as that is the case the Facebook account may have been generated using a back up email,… https://t.co/msL9cmE9lF @SevenSee Hi Sarah, please DM us your email address and postcode and we will have a look into this for you. -Richard @laylatellstales We’ve been working hard to bring the Ocado app back online again. We’re beginning to roll this out… https://t.co/MJ3te5IzIg @laylatellstales Hi Layla, there is an issue with Facebook logins that we are aware of and are looking into, please… https://t.co/JdaNOrI9zd @lunchangels1 Hi Sonal, this is the Ocado Zoom app, its not the same as the standard Ocado one. Its not currently a… https://t.co/u0yZAmqeue @LollieJT Happy Fabulous Friday Laura! -Richard @SevenSee Hi Sarah, the priority access would not have changed, it may mean that your Facebook account was linked t… https://t.co/dndnE06glg @yeshiva13 Hi Saul, all of our drivers deliver to flats so this should not be an issue, you do not need to contact… https://t.co/iIlf6reyKk @Madeitbespoke @StylistMagazine Hi Kathy, all free gifts are added during checking out an order. If this was not of… https://t.co/oNrBZQk6UI @MissPickle1309 We're working closely with suppliers to restock so we can get as much food into as many homes as po… https://t.co/QbICN94uI8 @Mels_Bels Hi Melody, there is an issue with Facebook logins that we are aware of and are looking into, please requ… https://t.co/OlEvKqsQkD @MatmillerCAFC We’ve been working hard to bring the Ocado app back online again. We’re beginning to roll this out g… https://t.co/AeDOSX5MHw @james_betts Happy Friday James! -Richard @carolinewonders @EmaMacfarlane Hi Caroline, we are sorry to say that we do not currently have an estimated time as… https://t.co/aWeSnlkTAI
7/3
2020
@CorryShawComedy Hey Corry, sorry to hear this! Please can you DM us your email address and postcode so we can disc… https://t.co/mxO4oKKJXD @IAmClairBurns We love to hear when our driver's put a smile on customer's faces. Can you DM us your email address… https://t.co/IpCso8cEw0 @benbarbanel Thanks Ben, was a pleasure to speak to you :) - Meg @Lozzle_m Oh dear, it's certainly seen better days! Can you kindly DM us your email address and postcode so we can help further, Laura?- Meg @alboreto Oh dear, we are aware of an issue with customer's unable to login via Facebook, however, they should be a… https://t.co/2296FmS9Mt @rlakung For now this service has been turned off, we would have loved to have kept it live, however, the unprecede… https://t.co/DqPGnVUCam @MissLAJackson Hi Lx, we are very sorry that we have not been able to be more helpful. If you would not mind asking… https://t.co/aIYQjAQi6n @faipdeooiad You are very welcome. A promise is a promise after all 😀 -Alex @WGAbroad Good evening, we are sorry this has not been done properly, they should be calling you as you mentioned t… https://t.co/oP7RjR9Blp
7/2
2020

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