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P&O Ferries @POferries United Kingdom

Official Twitter for P&O Ferries, the UK's most popular ferry company.🛳️ Sailing updates: @POferriesupdate. Freight updates: @POFerriesFR8

855 Following   33,414 Followers   19,293 Tweets

Joined Twitter 6/11/10


Driving through the northern headlands of the Wild Atlantic Way in Ireland, you'll see nothing but ocean between yo… https://t.co/2SsnBzMk3d
9/28
2020
@JasonMessenge13 I'm sorry I don't have access to the vouchers. They're created and sent by a different department.… https://t.co/4ojzRbRR20 @JasonMessenge13 Thanks, I have asked. Please bear with us, you'll be put on the list and then you will get an emai… https://t.co/Fuy8QgZ2Jq @JasonMessenge13 Thanks, and do you have another email address we can use? Sometimes it's to do with settings. Our… https://t.co/EDHi7SInNy @JasonMessenge13 Sorry to hear you haven't received it. Please may I have your email address and booking reference… https://t.co/nbamUsCpXq @JasonMessenge13 Hi Jason, I can see we emailed you on the 1st September with your credit note. Please could you ch… https://t.co/U3qQ0buLWh @livegolf360 Hello, please can you use our live chat on our website between 09:00 and 17:00? A booking colleague ca… https://t.co/v1rQR6jI21
9/26
2020
@JasonMessenge13 Hi, can you please provide us with the booking number concerned and I will check this for you. *Max @eurodan I can confirm that the Hull - Zeebrugge sailing will be operating tomorrow night. If you would like to tra… https://t.co/eCnj5RBrDD @AnitaSm54251222 Hi, I can confirm that the credit note scheme has currently been extended to 15th October for cus… https://t.co/eLTfxWDYxF
9/25
2020
@Stuivjes Jammergenoeg is er pas vanaf 28/09/20 om 08:00 een Nederlandssprekende collega van dienst. Als u bereid b… https://t.co/YYaVsolMjkIreland is a country steeped in mythology, and storytelling has always been an important part of the country's cult… https://t.co/cxTU5dgDWI
9/24
2020
@Wandsworth3 Hi, We are aware of this issue and our IT team is currently working on a fix. This should be done by t… https://t.co/SWju6smIDR @Arthiis Hi, Due to the covid crisis we are currently not running mini-cruises. We do not know when they will resta… https://t.co/OFcMzKHoGW @chloeln_x Hi Chloe, We haven't restarted our mini-cruises, and I'm afraid we haven't got a restart date for next year yet. *Max @ChystayaYoung Hi, Could you please DM us your phone number and we will arrange for someone to get in touch with you. *Ben
9/23
2020
@kimbloomfield6 Hi Kim, please could you send me the dates? We will check this out for you. *ShakiraWith 180 years of experience behind us, you can take confidence that your health on board remains our number one pr… https://t.co/rjgz2xX1YG @janebhubevents Can I ask that you get in touch with my colleagues on the live chat on our website as they will be… https://t.co/c1hf0mpYGt @janebhubevents Hi, Can I ask which browser you are using for this please? *Max
9/21
2020
@sophielougough Hi Sophie, pleas try again tomorrow. The new website is a bit temperamental at the moment. If it ha… https://t.co/cd1HqL2KUT
9/20
2020
@brian_mcbride1 @Eurostar Hello, Our foot passenger services were suspended back in April due to the pandemic and… https://t.co/WXDSyNpHUT @Famoussauces Hi Andy, they go on sale at the end of the month. Please check our website in a few weeks. *Shakira @LesleyDill226 Morning, sorry about this. We're having teething issues with the new website. Please try resetting y… https://t.co/PJRYPy624s @onaled_r No problem, yeah send us a tweet and we'll ask a booking colleague to get in touch. Enjoy the rest of your weekend. *Shakira @onaled_r Hello, we're having website issues at the moment and our contact centre is closed. Please try our website… https://t.co/dFeGo7rtFI
9/19
2020
@lostagainlauren Next year's date are not available yet as our 2021 schedule will be released at the beginning of October. *Max @lostagainlauren Hi, We have just launched our new website and we are experiencing a few teething issues, apologies… https://t.co/R5r2Dl6Q7v @AOCutuhan Hi Andra, I have passed your details on to our team. @AOCutuhan Please may I have your telephone number? I will get someone to call you. *Shakira @AOCutuhan Hi Andra, I'm really sorry the new website went live yesterday and there are a few issues we are working… https://t.co/MEVhQUQKKS @raphaelcockx Hi, The schedule for 2021 for our Hull-Zeebrugge route will be released at the end of the month so yo… https://t.co/ejHntz72ba @kilcookie Thanks for your feedback Anna. I'm really sorry about the delay. I have passed your feedback onto staff… https://t.co/MB9NNfeyBu @tasape Hello, please could you try clearing your browsing history and trying again? Let me know if this works. *Shakira @MMhuire Hello, Next years dates are not yet available but if you fill out this online form, we can hold your booki… https://t.co/BDKmoMAPEq
9/18
2020
@cathsmith999 I'm sorry, our contact centre is closed until further notice. You can use the Live Chat feature on ou… https://t.co/l1AEavIss6 @LizzieHawker It takes 28 calendar days to hear back from the team. If you have not heard back in that time, let us… https://t.co/B5kl0A2Ce9 @mcateer1888 We are waiving our fees until the end of the year so there will be no charge. https://t.co/JhrAIAUnqf *Max @mcateer1888 No need to worry about changing your vehicle details, my colleagues will be able to do this at check-i… https://t.co/YHJtyJC8fd @mcateer1888 Hi, Our phone lines are not available until further notice. Can you please tell me what sailing detail… https://t.co/rPCN6gSBer @saintg77 You can turn up at check-in and our team will be able to put you on the first available sailing. Alternat… https://t.co/wa6Br4C7HS @saintg77 Hello can you please confirm which route this is for? *Kacper @CityAM Hello, It appears you have mistaken us for our namesake, P&O Cruises again. Although we share the same nam… https://t.co/z1g3udiI4F @Chtoulouse31 Hi Adam, Toilets can be found throughout the port of Calais once you have checked-in. We are communic… https://t.co/t9tClSaP7c @richardcalhoun It appears you may have mistaken us for P&O Cruises. Although we share the P&O name, we are two dif… https://t.co/gpd2ji6mHV @CityAM Hello, It appears you may have mistaken us for P&O Cruises. Although we share the P&O name, we are two dif… https://t.co/4GL7EHSahs @shiddletow Our website is currently under maintenance - it should be available around 12:00. We apologise for the… https://t.co/IprWkoUmHu @LizzieHawker Hello, We are currently offering vouchers only until the end of September. We do however offer free… https://t.co/521QiFg5wa
9/17
2020
This year we were proud to sponsor the Antrim Coast half marathon featuring Sir Mo Farah. The four-time Olympic ch… https://t.co/oYUnyoQ4qd @MartianR0b0t Hi, Can you please email us at customer.services@poferries.com so we can help with you query. *Max
9/16
2020
@RyanTheDocherty Hello, All our mini cruises are currently suspended until 30th September 2020. We're not sure if… https://t.co/g9T1O0ZigP
9/15
2020
@pdss9 I see Philip, I know 2021 bookings are not yet available to book. I can't say for certain the reason for you… https://t.co/9ytgoavhWJ @pdss9 I'm not sure, please try restarting your device, deleting cooking and trying a different search engine. Let… https://t.co/iJvK4Kb3C8Bredgar, M2: Reports of an RTC coastbound between J5 (Sittingbourne) & J6 (Faversham) emergency services are en rou… https://t.co/z6EdxJnBI1
Retweeted by P&O Ferries
9/14
2020
@SherHouston Staff behind screens are not required to wear them. All other staff I have been told are wearing them.… https://t.co/BtjDtjDRKG @wonderwenders Hi, I've been advised that our family bar is open. *Harpo @wonderwenders We are still offering a food and drink service on board - as face masks don't have to be worn when e… https://t.co/rkoG9TbGgs @AnitaSm54251222 Hi Anita, ideally you should amend 48hrs before you are due to sail. *Harpo
9/12
2020
@Rach_Moon I'm sorry, we don't currently have either one of these sailings scheduled for tomorrow. The closest one… https://t.co/9y1q5uX790 @Rach_Moon Hello, You can turn up at check in and our team will put you on the first available sailing *Kacper @AnitaSm54251222 Hello Anita, At the moment we don't know if this will be extended, but yes, you will be able to a… https://t.co/MN3zxrjiTN @ginadav Hello, You can sign up for our newsletter through any page on our website on the bottom right corner *KacperWe've introduced stringent safety measures to our dining areas on board to support all parts of your essential jour… https://t.co/7bzEUzBZDy @MickDawber Hello, You will need to comply with all regulations set out by the country you are entering. As long a… https://t.co/rt5mRUcA5S
9/11
2020
@duanebw1 It doesn't let me DM you. Could you try DMing @POferriesupdate instead? *Ben @duanebw1 Could you direct message us with your phone number and I will pass it on for someone to get in touch with you tomorrow. *Ben @duanebw1 Hi, Can I ask when you are looking to amend your booking for? It can take up to 28 days for our team t… https://t.co/kEJhqDotSX @NeilHalton Hi Neil, I do apologise for any disappointment caused. @tatakubik Hi Dave, if you need to amend and you booked directly with us you can do this via our website. @maccy2010 Hi Rich, you are able to but please be aware that this vessel does not sail during the New Year's eve tr… https://t.co/kka9AkSiEG @NeilHalton As your booking has failed you will need to try again. If funds have been reserved from your original a… https://t.co/FxtF8fQVD3
9/10
2020
Vaar met ons mee naar de Erasmusbrug op de Pride of Rotterdam. Laat je verrassen door het spectaculaire uitzicht op… https://t.co/vFB4mKisHj @BridgerConsult Hi, It can take up to 28 days for our team to get back to you. Please rest assured if your booking… https://t.co/H3SzJ8ayWW
9/9
2020
@wonderwenders please can you DM us with your booking reference. @wonderwenders Did you book directly with us? @wonderwenders Hi Wendy, you will need to log into your account in the top right hand of the screen. @wonderwenders Hi Wendy, have you attempted your amendment via your 'upcoming journeys' tab on our website?From enhanced cleaning routines to 100% fresh air circulated on board, we have introduced several new coronavirus p… https://t.co/K7DwBqtzdx @keithbelfast I am sorry that you were not informed. We do have later sailings that we can accommodate you on @keithbelfast Hi Keith, our vessel departs at 12:00 today and we sent out emails to let all customers know.
9/7
2020
@cmr824 Hello, Tickets for 2021 should be available at the end of the month *Kacper @itsrhihealey Hello, You will need to purchase 2 separate tickets for each car, and each ticket comes with a stand… https://t.co/tNMToPbWKJ
9/6
2020
@Unknown71827216 You are also able to amend this at the port (subject to availability) - at the moment, there are m… https://t.co/HyuRg9FaPY @Unknown71827216 Hello, Could you please confirm the number? Our team are unable to reach the number provided *Kacper @Shiny_Michael No, this won't be a problem - our team will be able to help even past your sailing date as long as y… https://t.co/SzoglLj6zm @Unknown71827216 Your number has been passed on and the team will reach out soon. Thank you @Shiny_Michael Hello, It can take up to 28 days to hear back with the confirmation *Kacper @TiffanieBarmby Hi Tiffanie, the club lounge will be open and there are no changes to this service. We only ask tha… https://t.co/Jjg7o4QS1V
9/5
2020
@Sarahmang Hi Sarah, sorry you'll need to clear your cookies in your browsing history if it takes you to the home p… https://t.co/Fy3XVuXIs6 @Unknown71827216 Hi Holls, please may I have your telephone number? I will ask one of the team to call you. *Shakira @Sarahmang Hello, Please fill out the form on https://t.co/B3wOQEW3CF *Kacper @BillCoo90278454 Could you please DM @poferriesupdate with your details please? We will pass this on *Kacper @TiffanieBarmby Hello, Yes, you will be able to walk your dog *Kacper @mrmjd1 It takes up to 14 days to hear back from our team. You can also purchase tickets through our website at… https://t.co/25ubfqNIpq @Unknown71827216 Our contact centre is currently closed until further notice, sorry *Kacper @Unknown71827216 Hello, Could you let me know what you would like to amend? *Kacper @cafcse74ever Hello, Please email us on customer.services@poferries.com and our team will be able to help *Kacper
9/4
2020
When planning your trip, ensure that your travel documents are updated, and if you feel unwell, please do not trave… https://t.co/Gyn9SrzoRm @JohnONe43156646 Hi John, unless you have a fully flexible ticket, the contact centre staff will be unable to help… https://t.co/Y29bM8HUJn
9/3
2020
@adamsmyth3 Hi, bookings for next year won't be available to book until the end of September. Please keep checking our website. *Shakira
9/2
2020

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