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Director of Customer Journey @CitizensAdvice. Non-exec @DemoClub and trustee @nationaluglymug. Occasional trainer. Views my own.

2,174 Following   2,248 Followers   2,496 Tweets

Joined Twitter 4/23/12


My #tweetnote is to share this online event of #LGBTQIA art that I will be attending tonight - join me?… https://t.co/MJsi61lLPZ @CA_Blakelock I mean, I reckon with that talented assistant you can solve the problem. If not, turn your camera off ;-) @MarkBDunwell @Adizah_Tejani @JeniT @RashadaHarry @ComputerWeekly Thanks so much! A pleasure to work with you too 💻 @SarahxDorman Sending hugs!
7/3
2020
At Citizens Advice, we’re here for everyone — no matter who you are This #PrideMonth, we — alongside our LGB and t… https://t.co/ZgbhjDu0eL
Retweeted by Rebecca Kemp @rahman_afzal Congratulations!!!
6/29
2020
@DrSalmaPatel @jukesie Thanks both, appreciate it @Anna__Hall Wow
6/28
2020
In today’s #tweetnote I’m sharing the work of @citizensadvice colleagues on the effects of #NoRecourseToPublicFundshttps://t.co/owDNdbu9Ac
6/26
2020
@HelenTimbrell There's a video discussion of it with @CitizensAdvice Witness Service volunteer Hadji Singh https://t.co/6V0m8tmQhzThis #tweetnote I'm highlighting research by @HelenTimbrell about the experiences of Black, Asian and Minority Ethn… https://t.co/rTDNQmBSZk
6/19
2020
At @CitizensAdvice we're calling this the #Rashford effect https://t.co/SN3Pe8L2nK https://t.co/wrXvyVqxKF
Retweeted by Rebecca Kemp
6/17
2020
@sonia_turcotte I hate hearing myself talk too... I sound like a squeaky child!
6/14
2020
I cannot recommend this podcast highly enough, at any time and especially now https://t.co/rmKeMWUof4And people working on our content management system! How could I forget? THANK YOUI've had a few asks about anti-racist and anti-transphobic reading this week So my #tweetnote is to share my reco… https://t.co/resPVoDB9R @AtypicalDavid @jamestplunkett @CitizensAdvice Glad to hear! @AtypicalDavid @jamestplunkett @CitizensAdvice Thanks David, how are things with you?My thanks to the team working on getting this advice to people - too many to name here Content designers, legal a… https://t.co/bGv5peOcS0Over the same period, pages on ending your tenancy have crept into the top six most viewed. While numbers are low… https://t.co/D10T1uWfLY @CitizensAdvice Furlough is still the most popular advice topic, but redundancy concerns are on the rise Here's o… https://t.co/HaHFHoTCsjIt’s been three months since Coronavirus was declared a pandemic. Our data @citizensadvice gives an insight into the changing issues.
6/12
2020
We're hiring a few roles in the technology team @CitizensAdvice We welcome diverse candidates, including part-time… https://t.co/AAGJrBgPLl
6/9
2020
@ignaciaorellana @CitizensAdvice Thanks for asking, paging @dasbarrett
6/8
2020
ICYMI this morning - I’ve signed up and donated for this, please consider it too https://t.co/VinHJSNruO @claragt @HattieK Thank you for sharing @claragt and thank you for writing @DrSalmaPatelWhite managers and senior leaders, please READ, RETWEET and ACT on these points. And I'll add one more. Stop looki… https://t.co/c8o3LntHUG
Retweeted by Rebecca KempI’ve offered my skills and donated and you could do the same. If you’d like to mentor and it’s your first time, I’… https://t.co/pFw70wtTR6If you work in #digital or #design and are wondering how you can directly contribute to positive change...… https://t.co/lTWL07hOxN
6/6
2020
This week has been about racism, #BlackLivesMatter and the disproportionate impacts of covid-19 on people of colour… https://t.co/hlJu4Fk8LW
6/5
2020
Thanks for having me today #DIGTRA and please feel free to ask me questions directly!
6/4
2020
Following the racist murders of George Floyd, Ahmaud Arbery, Tony McDade, Breonna Taylor and many others and the… https://t.co/UKz3HLj4sc
Retweeted by Rebecca Kemp#BlackLivesMatter I am donating, volunteering and educating myself, and encourage those of you with similar privi… https://t.co/EWOLejM9IL
6/2
2020
@AliceCDurand @uclh Congratulations! What a gorgeous pic ♥️#tweetnote for people who have made me smile @jabelscroft for being the best colleague / buddy I could ask for… https://t.co/dNJC3vZSnE @emercoleman @JanetHughes @moominlounge @MMaryMcKenna ooh she's the bolton monty don
5/29
2020
@moominlounge @MMaryMcKenna @emercoleman Lush! @MMaryMcKenna @emercoleman Gorge! @emercoleman Carnations with Kempy https://t.co/z4QHsUANii @emercoleman Bring it on 🌸 @emercoleman I LOVE gardening with EmerI’m looking for 2 Product Owners to join the innovation lab. It’s a great team and very rewarding work - fast-paced… https://t.co/jQqonXCLuG
Retweeted by Rebecca Kemp @v21 @fitzsimple @__jesse_li Oops and thanks @__jesse_li @v21 I LOVE this! Thanks for writing @v21 and thanks for sharing @fitzsimple
5/28
2020
@gswer23 @NUM_RAD Yay looking forward to working together
5/27
2020
@tommacinnes @morgan_wild You might after The Trim!
5/24
2020
@tommacinnes @matthew_white In lockdown no one can see acne or wonky hair @tommacinnes @morgan_wild That’s vivid @SarahxDorman @alisonphipps @lolaolufemi_ Nice! I loved Feminism Interrupted
5/23
2020
Sweet pea #tweetnote 🌸 https://t.co/Qv0mhh8LoE
5/22
2020
@katbrightlights Because you are amazing! @james_h_kerr @CA_Blakelock lol I read that and assumed @jamestplunkett
5/21
2020
🎉CELEBRATING KEY WORKERS & COVID-19 HEROES 🎉 Day 33 - Citizens Advice I’m Violet a volunteer with @EastHertsCAB D… https://t.co/0lX4wCAs1e
Retweeted by Rebecca Kemp
5/18
2020
@jamestplunkett This is HUGE @RickyCalla @agilemanc Thank you!“At the peak of the virus, believed to be on 8 April, a page advising on "Who can inherit if there's no will?" beca… https://t.co/ikU1skJwjdI love how it brings together what’s happening across the country For example in west Oxfordshire there’s been “a… https://t.co/NDSpl2NoIGA look into how @CitizensAdvice has been responding to #COVID19 https://t.co/nRTCWg6d1y Including data from our digital advice 🤓 @minesh1112 @laurafromthenz @CitizensAdvice Me too!Are you someone who can bring forward and deliver data and evidence-driven solutions to improve service delivery in… https://t.co/0qALJ9lKRg
Retweeted by Rebecca Kemp
5/16
2020
@zeina_orfali Aw thanks pal! How far we’ve come since Scabs 6th Form 😛Now I'm going to do my final 2 calls for the week then get myself outside 🌺🌤️🏡 Wishing as-good-as-possible weekends to you allBut enough about jobs, my best thing of the week was doing a talk with Simon at #agilemanc We recorded it a coupl… https://t.co/ZUqcLaZpVuWe're also looking for a Director of Technology (aka my co-conspirator in chief) https://t.co/kPQpnbfXKw We're h… https://t.co/vLzfw97fzBWe've got jobs to apply for in customer journey and technology @citizensadvice and you can read all about it in thi… https://t.co/UAgZiCtUM9#tweetnote time! I'm preparing for some remote interviews next week by re-reading @joanne_garwood's fab thread of… https://t.co/HLMBl6Wi5G @joanne_garwood @BIMA blushIf you want to see the talk Simon and I did this morning (and all the other fab sessions) you can access it for 30… https://t.co/UGhEg3YHmY @EmilieSmith01 @lukewaterfield @agilemanc @CitizensAdvice Thanks Emilie! Paging @_zachmoss @nyejones92 @IamKathrynGrace @ElizAyer That does sound challenging. I wish you luck! And happy to chat further and share experiences! @IamKathrynGrace @worddoodles_EP @CitizensAdvice i'm asking the organisers... if not we can def share slides, please dm me @lukewaterfield @agilemanc @CitizensAdvice @CalAliwell is a good person to follow for data updates @lukewaterfield @agilemanc @CitizensAdvice https://t.co/TlT9yzAYar <- some of the data @lukewaterfield @agilemanc @CitizensAdvice Happy to share the slides and some info - can you DM me? @ElizAyer I can only imagine! Is it harder to get people's time and attention? @ElizAyer @CitizensAdvice Thanks for joining! I reckon there's probably some crossover with what you're doing... @bowers_anna Honestly Simon is a legend amongst men! I've sent him a link so this so he can see it :-) @ElizAyer @CitizensAdvice _waves_ @bobbins75545591 Thanks Chris! @AnnaLytiGal @CitizensAdvice Thanks Anna!Highlights from the talk Simon and I are doing at #agilemanc Big thanks for putting it together @jamgregory https://t.co/YjL2eCic2A @jamgregory Thanks so much for this thread! @jamgregory Thanks so much! Feel free to chat to us in the Q+A - we'd love to!Really impressed by how @agilemanc have turned an in-person conference to an online one! Me and Simon Kaplan are t… https://t.co/dfkeMwDwXs @worddoodles_EP @agilemanc @ThatGirlVim Yay! Hi! It's pretty cool so far gotta say
5/15
2020
@alexgadsby @CitizensAdvice Don’t be a stranger!
5/14
2020
@minesh1112 Wow!
5/13
2020
Great thread from @KMartUK on what people need from the Job Retention Scheme We know people are concerned because… https://t.co/a5oHFSIzGn
5/12
2020
@Dr_Black @techforgoodlive @CitizensAdvice Pretty well thanks how are you? @emercoleman Thanks so much!We're looking for a Director of Technology to join us @CitizensAdvice 💻☎️🤳📊👯‍♀️❤️📢 Come be my partner-in-crime, t… https://t.co/mV8kw7UUJ4
5/11
2020
@matthew_white You look 10 years younger! Can I borrow Digby if this is the effect?
5/9
2020
@CitizensAdvice @joanne_garwood Diverse candidates are welcome! As are part-time and flexible workers.Jobs in customer journey team @CitizensAdvice This time it's the turn of #delivery Delivery manager (fixed term… https://t.co/rQDbOPG0wo @anjali28 @JoannaChoukeir Congrats! That’s awesome news @katecsimmons Thanks! And yes please @catannison @joanne_garwood Thank you!
5/7
2020
@johutchinson @joanne_garwood Thank you! @UserBexperience @snezh_halacheva Thank yoooou! @stoopearson @joanne_garwood Thank yooooou
5/6
2020

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