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The official Twitter account for Royal Mail Customer Service. Here to help Mon-Fri 8am-6pm. Follow @RoyalMail for the latest news.

14 Following   54,067 Followers   243,997 Tweets

Joined Twitter 2/14/18


@chlobonator Please could you send us a DM with the tracking number and the intended delivery address? We'll take a… https://t.co/XRLALtHmm9 @DanDamocles Please could you send us a DM with the tracking number and the intended delivery address? We'll take a… https://t.co/iZb4b4SR6o @NebUtd18 We're sorry for any inconvenience this may cause. We’re working hard to deliver as comprehensive a servic… https://t.co/xJ6vVf6I57 @NebUtd18 Due to resourcing issues, associated self-isolation and safety measures, deliveries in some areas are lik… https://t.co/AjYZ8X7aed @katiee11898 Please DM us with further details of your enquiry or issue, including any tracking/reference numbers y… https://t.co/QVTYbjBy2F @Jag_Dani I'm sorry your item hasn't arrived as expected. The delivery window offered is an estimate and not a guar… https://t.co/4nZnqWhGrY @DarrenHen_ Please could you send us a DM with the tracking number and the intended delivery address? We'll take a… https://t.co/K7VE43zhkS @Vocare88 (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for the re… https://t.co/w3QEHOX6Wj @Vocare88 This isn’t one of our messages. More info on typical online scams can be found here -… https://t.co/L5y8AbqgpZ @rmotters Please could you send us a DM with the tracking number and the intended delivery address? We'll take a look into this for you. ^RM @bisoubny We're sorry for any inconvenience this may cause. We’re working hard to deliver as comprehensive a servic… https://t.co/rUES9rmJzC @bisoubny Due to resourcing issues, associated self-isolation and safety measures, deliveries in some areas are lik… https://t.co/PmwIhbi9be @RobFree9 Please could you send us a DM with the tracking number and the intended delivery address? We'll take a look into this for you. ^RM @SwearBars Hi, I’m really sorry your item arrived in this condition. Please take a look at our following help page… https://t.co/Y2deSXuJgF @Jammin9t2 Hi, I’m really sorry your item arrived in this condition. Please take a look at our following help page… https://t.co/9k0EJ5P8gT @afanofmilk Please could you send us a DM with the tracking number and the intended delivery address? We'll take a… https://t.co/3eOBhv6EBq @JamesBrownEFC Hi, I’m really sorry your item arrived in this condition. Please take a look at our following help p… https://t.co/C919U6RNEI @TomRewellio Please DM us with further details of your enquiry or issue, including any tracking/reference numbers y… https://t.co/Cr7tQO9jsY @MissBethAndrews Sorry to hear this. For security purposes we're unable to assist with Redirections via Twitter. Yo… https://t.co/yBrUFtMB9i @shampshire Not for a 1st Class item unfortunately. ^Oscar @martycrisp1 Please DM us with further details of your enquiry or issue, including any tracking/reference numbers y… https://t.co/aNU8VLUX2C @ANNUNNAKI7 Sorry to hear your item hasn't arrived as expected and for any inconvenience this may have caused. Plea… https://t.co/B2SDkkf88y @Aynsler Please could you send us a DM with the tracking number and the intended delivery address? We'll take a look into this for you. ^RM @lisacorbett31 The delivery aim for 1st Class items is the next working day and for 2nd Class it's 2-3 working days… https://t.co/nZRDd6h04j @jamesvertigan The details on the Post Office receipt won't affect the processing of the item in our network. As lo… https://t.co/J0adIyNVPG @Carolin73648191 Hi, I’m really sorry your item arrived in this condition. Please take a look at our following help… https://t.co/rKIpmE60hq @Zoeannsmith121 Please DM us with further details of your enquiry or issue, including any tracking/reference number… https://t.co/gZSuppc6az @Georgia57999833 I'm really sorry but if you posted it in a postbox it won't be tracked, tracked items need to be h… https://t.co/57mJBVnFaU @SbeechTech Please could you send us a DM with the tracking number and the intended delivery address? We'll take a… https://t.co/8MI0yJk2Kq @milliconcarne Please DM us with further details of your enquiry or issue, including any tracking/reference numbers… https://t.co/L4EV5Ft7ym @Footballs2022 Please could you send us a DM with the tracking number and the intended delivery address? We'll take… https://t.co/11n5mN1uTh @chimpymcnugget Please DM us with further details of your enquiry or issue, including any tracking/reference number… https://t.co/b2bEGpzlgU @philipplume We apologise, your item was missorted in the network and sent to an incorrect Delivery Office in error… https://t.co/0tPTxs9Hfo @Fancha17 Sorry to hear this where did you post the item? ^Emma @ChezHx Hi. As stated on Track and Trace we're still waiting to receive this item from the sender I'm afraid. We ca… https://t.co/5DGY40jZeZ @mandyjbond Please DM us with further details of your enquiry or issue, including any tracking/reference numbers yo… https://t.co/2S84v89N8e @pkrpmusic Please could you send us a DM with the tracking number and the intended delivery address? We'll take a l… https://t.co/94rWZ3ZoHL @MattyBx9427 Please could you send us a DM with the tracking number and the intended delivery address? We'll take a… https://t.co/tWqhtn6jtd @LeiSachelle Please DM us with further details of your enquiry or issue, including any tracking/reference numbers y… https://t.co/IWqVRvQGM5 @shampshire The delivery aim for 1st Class items is the next working day and for 2nd Class it's 2-3 working days, b… https://t.co/xHuJkYVhUs @WearyKrogan Hi. This item reached your local delivery office this morning and is out for delivery today: https://t.co/gDx0pDm8fp ^Oscar @wee_bubbles Please could you send us a DM with the tracking number and the intended delivery address? We'll take a… https://t.co/5P50SeCTjd @NotJoeyAllen (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for th… https://t.co/Ss2DfDTgsi @NotJoeyAllen This isn’t one of our messages. More info on typical online scams can be found here -… https://t.co/hHy4QvmtM4 @sufisticdesignz Please could you send us a DM with the tracking number and the intended delivery address? We'll ta… https://t.co/GJkgReJwov @CraigTLister Hi, I’m really sorry your item arrived in this condition. Please take a look at our following help pa… https://t.co/k3m654jnm1 @Domhowells13 We're sorry for what's happened. If you'd like to log this as a complaint, you can do so via - https://t.co/8QNqwX04G9 ^RM @NIGELJAMIE1 Please tweet @parcelforce about this. We're unable to assist with Parcelforce items here. Thanks ^RM @Matt_D_Tillman We can't give you a specific delivery time I'm afraid. Whilst our Tracked 24 service has a delivery… https://t.co/PyofsyZkzp @alex_tebb Please DM us with further details of your enquiry or issue, including any tracking/reference numbers you… https://t.co/12ZmvFDb6C @WearyKrogan Please could you send us a DM with the tracking number and the intended delivery address? We'll take a… https://t.co/3ALzfgtqsh @shadiaraja Please DM us with further details of your enquiry or issue, including any tracking/reference numbers yo… https://t.co/FlrMUkPing @ChezHx Please could you send us a DM with the tracking number and the intended delivery address? We'll take a look into this for you. ^RM @JordanWallerus Please DM us with further details of your enquiry or issue, including any tracking/reference number… https://t.co/XgGbxNoACj @NathanNLG Hi, can you please send us a DM with the intended delivery address so we can take a look at this for you? ^RM @potatokatyhead Please could you send us a DM with the tracking number and the intended delivery address? We'll tak… https://t.co/2Rb6i5mBWd @KerryPulleyn Please could you send us a DM with the tracking number and the intended delivery address? We'll take… https://t.co/p09scqftQQ @jadebythesea Please tweet @Postoffice about this. We're a separate company and aren't responsible for Post Office… https://t.co/p70dskq9EP @Nov20195 Yes we do, today is a working day for us ^Emma @kklad Hi, can you please send us a DM with the intended delivery address so we can take a look at this for you? ^RM @hayleyt07 We're sorry for what's happened. If you'd like to log this as a complaint, you can do so via - https://t.co/8QNqwX04G9 ^RM @Violino1567 (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for the… https://t.co/UFdVkDbcDx @Violino1567 This isn’t one of our messages. More info on typical online scams can be found here -… https://t.co/7D8Q9Srdbt @PhilipN_Auto (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for th… https://t.co/N79VhGpLlU @PhilipN_Auto This isn’t one of our messages. More info on typical online scams can be found here -… https://t.co/5u7bvfP0Hj @Ableseaman954 Hi. If our team require photographic evidence they'll request this when they get back to you. I hope… https://t.co/1lxhBP3Sx1 @Matt_D_Tillman The item was sent back to you nearest Mail Centre, wherefrom it was dispatched to your local delive… https://t.co/AzpNZiyx8A @eclairee Please could you send us a DM with the tracking number and the intended delivery address? We'll take a look into this for you. ^RM @SH54HDS Sorry to hear you keep receiving other people's mail. Please escalate the issue by filling out our complai… https://t.co/jgoc39UUJv @cynthee11 Postal Review Panel don't deliver mail ^Emma @KatieMcElhoney The delivery aim for 1st Class items is next working day and for 2nd Class it's 2-3 working days, b… https://t.co/OPErr4v3OK @Fotomotion 2 Whilst it won't help in this instance, you can see how to opt out from receiving unaddressed mail her… https://t.co/9YvGyzoNKR @Fotomotion 1 It's not a breach of GDPR I'm afraid. We can't stop mail that's been posted to your address specifica… https://t.co/yZx40sBArn @tups234 Please DM us with further details of your enquiry or issue, including any tracking/reference numbers you m… https://t.co/ZrzkYelWdt @Mummy2Aj13 Please could you send us a DM with the tracking number and the intended delivery address? We'll take a… https://t.co/0l7NVrwItu @Mr_T076 (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for the rep… https://t.co/1DLUKjZrSk @Mr_T076 This isn’t one of our messages. More info on typical online scams can be found here -… https://t.co/P5iPpqScaI @SIMMO4U (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for the rep… https://t.co/byJEUBF1Kl @SIMMO4U This isn’t one of our messages. More info on typical online scams can be found here -… https://t.co/RmQplNvoTe @TinkHayley Please could you send us a DM with the tracking number and the intended delivery address? We'll take a… https://t.co/Cd98fRJ5yc @HelenSm85719329 Please contact our Click & Drop Support team about this. You'll find the relevant contact info at:… https://t.co/mPUFNZAQtV @Denisecoyle8 Please could you send us a DM with the tracking number and the intended delivery address? We'll take… https://t.co/214tDJwPsJ @RetroArcadeMan (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for… https://t.co/0z74kUhjdW @RetroArcadeMan This isn’t one of our messages. More info on typical online scams can be found here -… https://t.co/rpP1RSqeKu @Ligamaister We're sorry for what's happened. If you'd like to log this as a complaint, you can do so via - https://t.co/8QNqwX04G9 ^RM @Kendro1985 (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for the… https://t.co/1ExnfWAOcU @Kendro1985 This isn’t one of our messages. More info on typical online scams can be found here -… https://t.co/y0augxWKYk @LisaFey9 Please DM us with further details of your enquiry or issue, including any tracking/reference numbers you… https://t.co/aEWVfBNzp3 @NikolaiGorshkov (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for… https://t.co/B23MvrNYMd @NikolaiGorshkov This isn’t one of our messages. More info on typical online scams can be found here -… https://t.co/a38c6KrTON @slrowe76 (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for the re… https://t.co/mIczP1nsnJ @slrowe76 This isn’t one of our messages. More info on typical online scams can be found here -… https://t.co/l83dQFsVZY @JAMortram Hi, I’m really sorry your item arrived in this condition. Please take a look at our following help page… https://t.co/4tKYMCkX7i @walshsean100 Please DM us with further details of your enquiry or issue, including any tracking/reference numbers… https://t.co/9Z6cQTI2Ot @Natalie_Oxford (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for… https://t.co/baN9SwGZaS @Natalie_Oxford This isn’t one of our messages. More info on typical online scams can be found here -… https://t.co/SBRVjTpfzz @cwilliams9611 If this doesn't work there's two alternatives. You can visit a Post Office branch to pay, or you can… https://t.co/mCGH8ouayj @cwilliams9611 Sorry to hear you're having issues and for any inconvenience caused. If you're using a mobile device… https://t.co/aacLUkrQH6 @ZeenaXena The delivery aim for 1st Class items is the next working day and for 2nd Class it's 2-3 working days, bu… https://t.co/x6OE7bQUeG @Suelarter1 (2 of 2) You can also forward the text to 7726. You may get an automated response thanking you for the… https://t.co/WFhSXWkxDm
5/15
2021

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