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The official channel of Samsung UK mobile and home. Providing support from 9am – 9pm.

247 Following   199,041 Followers   54,678 Tweets

Joined Twitter 6/2/10


@supernuni Hi Joe, thanks for getting in touch. Can you drop us a DM, so we can look into this for you? ^SH @MarkHulme_ Hi Mark, thanks for getting in touch with us today! We'd love to help you out with this. Could you plea… https://t.co/b6n9NpNEYg @carlamilliejj Hi there, Carla. Thanks for getting in touch. Have you been in touch with our Promotions Team? They… https://t.co/2SNjxjb0v9 @mikelupson Hi Mike, thanks for the mention. Can you drop us a DM, so we can look into this? ^SH @overtsecrecy Hi Paul, thanks for the mention. Can you drop us a DM, so we can look into this? ^SH @BrownSourcing Hello Graham, can you pop us a DM, so we can look into this for you? ^MR https://t.co/x0Dk1cFmnt @callummhoare Hi there. Please drop us a DM, so we can assist you. ^FI @JoseMar79931510 Hi Bryan. Thanks for reaching out. Can you please DM us more information on this? Where did you bu… https://t.co/xvQoWs7DJe @Retro085 Hey Steven! Please could you send us a DM with what phone you're using, so we can look further into this?… https://t.co/EBwlsp8IuT @NickMiddo101 Hey Nick, thanks for your message! We would recommend getting in touch with our colleagues at SmartTh… https://t.co/beCsYIliEN @officialchipp Hey Andriy. We'd like to discuss this further with you, please could you send us a DM? ^CC https://t.co/x0Dk1cFmnt
11/17
2019
@MarkOsb72589940 Hello Mark, hope you're well. Can you send us a DM, so we can take a look into this? ^SK @AmitDosani Hello Amit, hope you're well. Can you send us a DM, so we can look into this? ^SK @SuttonSi Hi Si. Thanks for getting in touch. Can you please DM us more information on this? ^AM https://t.co/x0Dk1cFmnt @SplashMan Hi Paul. Thanks for reaching out. Can you please DM us on how we can help you? ^AM https://t.co/x0Dk1cFmnt @skipcattane We've responded to your DM. Please check your inbox for an update. ^FO @skipcattane Hi there, we're sorry you've had this experience. Please drop us a DM, and we will assist you with this. ^WH @DanEvans1993 Hi Dan, hope you're well! We do not have information on this at the moment. Keep an eye out on our so… https://t.co/ZuCr3culWD @tradeshock Hi there. Thanks for reaching out. Can you please DM us more information on this? We'll be happy to loo… https://t.co/gytHpWZTe8 @dr_ranti Would you like to discuss this with us? If so, please send us a DM, so we can look into this further for… https://t.co/Og2KNa0eAb @Wayfarer07 Hey Kurran, thanks for the mention. The Galaxy Buds can take up to 45 days to be delivered to you once… https://t.co/dTjiNwSWxi
11/16
2019
@pinkdiamond71 Hi Karen, thanks for reaching out to us this Friday evening. Can you send us a DM, with the model nu… https://t.co/D9dmj4Myk6 @Charan_Sai_Ch We can confirm that we do not sell JBL speakers, Charan. However, we do sell some products from our… https://t.co/UtydrGPFU8 @Charan_Sai_Ch Hey Charan, thanks for the mention. In a subsidiary fashion, JBL is part of Samsung Electronics. ^VE @sunsummergirl Hi Summer, we're sad to hear you've had this experience, and we'd like to try to turn this around fo… https://t.co/qGduOJT3zb @Nathan_Booth Hi Nathan, thanks for reaching out to us this Friday afternoon. Can you send us a DM, so we can look… https://t.co/31vzXOFgA2 @Olivia_Murray Hey Olivia! Thanks for reaching out. We hope you're having a fantastic Friday! We'd love to hear abo… https://t.co/z6tvrtuT5g @PhilCampbell_ Hi Phil, thanks for reaching out to us this Friday afternoon. Can you send us a DM, so we can look i… https://t.co/66jxF9aCql @RapidBI Hey Mike! Thanks for reaching out. As we're sure you're aware, our engineers are more than capable of unlo… https://t.co/dkRY1H9xWd @BozmanRuling As we have no access to the retail side of the business, we wouldn't be able to advise you on stock a… https://t.co/N9c7Kf1OSd @BozmanRuling We understand that this can be frustrating, but we recommend you contact them for further assistance.… https://t.co/wtbelpzRhU @Corpachbhoy Hey there! Thanks for reaching out. We treat cases like this with the utmost importance. Would you min… https://t.co/xCjRknqN4T @CraigWilliamso9 Would you mind sending us a DM, Craig? We'd love to have a closer look at what's occurred here. ^GA https://t.co/x0Dk1cFmnt @CraigWilliamso9 Our mistake, Craig. We assumed you were talking about the trade-in option through our Samsung Stor… https://t.co/RVswLdodmlAs close as you can get without putting your boots on. Experience the #HeinekenChampionsCup with @btsport and Samsu… https://t.co/me6MeyVT5c @CraigWilliamso9 Hey Craig! Thanks for reaching out. We hope you're having a fantastic Friday morning! We would rec… https://t.co/wjbohk25Wq @trevdrinkswater Are you anywhere near one of our Service Centres?: https://t.co/Hb94lF0aeA ^CM @JordonAbelX Hi there. Hope you're well. Please DM us, so we can assist you. ^FI
11/15
2019
@KieranBxtch Hey there Kie, thanks for the mention! Please contact our Online Shop team on 0330 726 7467 for all we… https://t.co/nFUGfZ8JKZ @sj460162 Please send this query to us in DMs and we'll answer it as best as we can! ^VE @drew_campbell92 Hey Drew! Thanks for reaching out. We hope you're having a thoroughly thrilling Thursday! Would yo… https://t.co/oE1rWy2ejX @DanielleLoWalsh Hi Danielle, thanks for reaching out to us this Thursday afternoon, and sorry to hear about your b… https://t.co/iUcrbKTtcy @MrDenis Hey Denis! Thanks for reaching out. We hope you're having a thoroughly thrilling Thursday! Would you mind… https://t.co/dD7ChNXQHS @mitsriyat Hey there! Thanks for reaching out. Would you mind sending us a DM? We'd like to take a look into your a… https://t.co/rpNQBoqS59 @zbornzzz Hey Mo! Thanks for reaching out. We hope you're having a thoroughly thrilling Thursday morning! We would… https://t.co/1HRC5jIy57 @RunnerMarky Hi Mark. Hope you're well. Please drop us a DM, so we can look into this for you. ^FI
11/14
2019
@JohnPM8_ Hi there, John. Thanks for reaching out to us! Can you please drop us a DM, so we can look into this for… https://t.co/pmuCuchDwY @wildswanx Hello Jason! We recommend that you can contact our Online Shop on: 03307267467 or support@samsunguk.zend… https://t.co/SjXXNiggmyAnother great show at #SamsungKX! Here's what you missed when @ColinMurray joined us and @alex_zane for #ThreadTalks https://t.co/179j02ErO4 @LidbetterRoss Hi Ross, thanks for your message! Please send us a DM with the model number of the TV and we will be… https://t.co/EJYyueQ372 @smithy691169 Thanks for sharing that, Trev. It's stunning! ^SH @birthinstincts Hey Jo! Thanks for reaching out. We hope you're having a wonderful Wednesday! Feel free to drop us… https://t.co/uY9wHKWzUv @h4nnab Hey Hanna! Thanks for reaching out. We hope you're having a wonderful Wednesday! Would you mind sending us… https://t.co/kHshyPg7KK @mmemacri Thanks for your patience, Mema! Our team have confirmed that none of our TVs support Gigabit Ethernet. It… https://t.co/iflyyThc3P @mitsriyat Please respond via DM, so we can assist you with this. ^FI @nailedonjoinery Hey Ryan! Thanks for reaching out. We hope you're having a wonderful Wednesday! You wouldn't be ab… https://t.co/liz72y1BS4Heya , I’ll be at #SamsungKX on Monday 25th November where I’ll be giving you the low-down on all things Twitter at… https://t.co/2jKYf0U46K
Retweeted by Samsung UK @mitsriyat Hey there! Thanks for reaching out. We hope you're having a wonderful Wednesday morning! Would you mind… https://t.co/LKMcwGHmAE @tattoo_jim Hey James, we'd be more than happy to run through some troubleshooting solutions. Please could you send… https://t.co/Ua4RF69wlO @wongjoe370 Hi Joe. How can we help? ^CM @mrpwharrison Hey Peter! Thanks for reaching out. We hope you're having a wonderful Wednesday morning! Would you mi… https://t.co/UB1tTCcQhl @Anil_kusanac Hey Anil! Thanks for reaching out. We hope you're having a wonderful Wednesday morning! We're always… https://t.co/RtjW9Qj3C4
11/13
2019
@rachaelgrocott Congratulations to all the graduates at SamsungKX #NotASchool, today! We look forward to seeing wha… https://t.co/BlIMCq1whs @mykd83 Please can you follow us, so we can reply to your DM? ^WH @mykd83 Hi there, Myk. Thanks for reaching out to us! Can you please drop us a DM, so we can look into this for you… https://t.co/jYcjQhi4Lk @MsDiamondPearl Great to see you sparkling in space, Diamond! ^SH @RSSS_FranSenior @SamsungMobile @NASA @S3_Ella @ArkwrightTalent Hi Fran. Would you mind following us so we can send you a DM? @hirekieran Hi Kieran. Can you follow us so we can DM you? @DontBlink1969 Hi there. Thanks for reaching out to us! Can you please drop us a DM, so we can look into this for y… https://t.co/6W68mtVuoD @TheGarethConway Hi Gareth, hope you're well. Can you send us a DM, so we can assist further? ^SKGet the best of Samsung on your Christmas wish list. 8K at home. 5G on the go. https://t.co/uwv2rriVJU @callummhoare Hi Callum, we do not have information on this yet. Keep an eye out on our social channels and website for updates. ^WH @Humpo72 Hi John, hope you're well! Please drop us a DM, and we will assist you with this. ^WH @stuboo1969 Hey Stuart, we absolutely do care and it is not our intention to make you feel this way. Could you plea… https://t.co/vCRENocmAA @dr_ranti We're sorry to hear this. Can you drop us a DM, so we can discuss this further with you? ^SH @lelliott2004 Hi Luke, hope you're well! You can see the terms and conditions of the promotion here: https://t.co/Y8SyvUXMkN ^WH @thekhushalkhan Hi Khushal, hope you're well. Can you send us a DM, so we can take a look into this? ^SK @MsDiamondPearl Hi there, hope you're well! Drop us a DM, and we will assist you with this. ^WH
11/12
2019
@dr_ranti Hi there, Ranti. Thanks for getting in touch. Can you please send us a DM, so we can look further into this for you? ^WS @Properchops Hey there, thanks for the mention! Please send us a DM with this information (along with what phone yo… https://t.co/t2TJpsJXXG @ChrisMaisey Hey there, thanks for the question! We currently do not have any information in regards to a new Galax… https://t.co/AOkIDlwqQ9 @Dizzbob360x What a lovely sunset! ^VEIconic masterpieces reimagined for the digital age, made possible by Note10+ #withGalaxy https://t.co/sPOuMcIa9e @dlh75 Hi there, Donna. This is not what we like to hear. Can you please send us a DM, so we can look further into this for you? ^WS @RiccoSanchez85 Hi Richard, thanks for getting in touch. We're sad to hear your Tab S6 hasn't arrived yet. Have you… https://t.co/4vOeUF4EnW @KTRoseReview That's fab news, Katie! Hope you enjoy your new purchase. ^SH @tommychett_ Hey Tommy. Please could you send us a DM, so we can look further into this for you? ^CC https://t.co/x0Dk1cFmnt @KTRoseReview Can you drop us a DM, so we can see what we can do to help? ^SH @KTRoseReview Hey, Katie! Thanks for reaching out! Have you tried contacting our Online Shop Team regarding this? Y… https://t.co/0QPYGfquAi @FetchJodi Hey Jodie! Thanks for reaching out. We hope you're having a magnificent Monday morning! You can find a t… https://t.co/YD5ziReDla @Kristinstweets Good morning, Kristin. We hope you've had a great weekend. Please drop us a DM, we'd be happy to look into this for you. ^SM @ImMattCallanan Hey Matt! Thanks for reaching out. We hope you're having a magnificent Monday morning! We appreciat… https://t.co/Uz90Wo7b0F @nava_dublin Hi Nava, hope you're well! Please drop us a DM, so we can assist you with this. ^WH @howza84 Hey Ben, we hope you're having a great morning. We've tried to reply to your DM, but due to the privacy Se… https://t.co/IGGDYswjsV @Editor_James Hi James. Thanks for reaching out. Can you please DM us more information on this? We'd like to go thr… https://t.co/ptwadeVRpE
11/11
2019
@E_clic_tic Hi JJ. Once the One UI 2/Android 10 beta has run it's course, we will be rolling out the final release.… https://t.co/xcHnZ7GuYV @Charles1196 Hi Charles. Samsung Pay is only available to Samsung Galaxy phones. Our Galaxy Watch series will pull… https://t.co/B35ssaMFY5 @MissPaulaGreen Hi Paula, thanks for the mention. Can you please drop us a DM, so we can help you with this? ^SH @KirstyMNewton We've replied, Kirsty. ^SH @KirstyMNewton We've replied to your DM. Please check your Inbox. ^BM
11/10
2019

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