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Strava Support @StravaSupport San Francisco, CA

By athletes, for athletes. Tweet your questions and feedback. Join the support community or submit a direct support request here: http://t.co/oH1lcUNAIu

16 Following   9,560 Followers   18,398 Tweets

Joined Twitter 7/30/14


@3vi13d We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairing.… https://t.co/QZdT9Ivssl
10/19
2019
@totalkharnage Thanks for sharing your feedback with us. We have passed your feedback onto our Community Team. @alphonozo Can you please send us a screenshot of what you are seeing on your device so we can get a better idea of… https://t.co/nSxYXoJlXp @thomasberglund We currently have an internal system in place to add races regularly. If you're an Event Organizer,… https://t.co/HUpFP2J7pN @SooM70255705 Can you please send us the links to any activities in question and we can take a look? @Tappybox Sorry for the confusion - If you record activities using a GPS watch or bike computer, this change will n… https://t.co/psEn5mwGmr @BKommuter We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairin… https://t.co/Qid4TkZyEs @phyrwork We apologize this change caused you to cancel your Summit subscription. Please create a ticket and our te… https://t.co/lDtHyCuQKR @ZamoraO Sorry for the confusion - If you record activities using a GPS watch or bike computer, this change will no… https://t.co/3DLs6gCNCO @sacharules We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairi… https://t.co/SW9hSDLmP1
10/18
2019
@ThomasLockMusic Send us the link to the activity and we'd be happy to take a look. @ispectorhill Open Setting > History on your Apple Watch app. Select "sync" on the missing activity. With Strava op… https://t.co/eEryTGjPlf @KBURKE1878 Sorry to hear you lost your activity recording. Please let us know if you have any other troubles. @GT2001 Can you please send us the links to any activities in question and we can take a look? @CLane_89 Sorry for the confusion - If you record activities using a GPS watch or bike computer, this change will n… https://t.co/z226Mc7SaK @unfatdad1 Sorry for the troubles syncing your recent activity recording. Can you please try resyncing the activity… https://t.co/OQsOXaMddO @sulevkraam We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairi… https://t.co/dGJbaXOmlL @dini55 We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairing.… https://t.co/Enbpf4TeG6 @dini55 We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairing.… https://t.co/VPGoUNpzHb @capotribu We apologize this change caused you to cancel your Summit subscription. We appreciate your feedback. @dini55 We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairing.… https://t.co/tgZJH6sdJw @dini55 Please write into Strava Support directly. You can reach us here: https://t.co/9hWZ1rlgVT or by sending a D… https://t.co/OkbD5RL1Vn @chriso0710 We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairi… https://t.co/xgzPweh8b0 @donald_soutar Please write into Strava Support directly. You can reach us here: https://t.co/9hWZ1rlgVT or by send… https://t.co/M8THLOpka2 @TommySee22 Can you please send us the links to any activities in question and we can take a look? @RobSwish It looks like your iPhone's GPS is failing to keep a strong and accurate signal. First off, please ensure… https://t.co/SF0pzaGIQC @KBURKE1878 Sorry for the troubles syncing your recent activity recording. Can you please try resyncing the activit… https://t.co/CyO9U9zq7x @chirpycakes the log in button is in the upper right-hand corner. Otherwise you can go here: https://t.co/CI3qa3QJ4U @phlegmaticNoose We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+… https://t.co/Vfe7sjkSPL @jamesbuttery86 Please send us a DM with your Strava profile email address so we can help you further https://t.co/DdDE6G2HUg @nomisro85 Sorry for the troubles syncing your recent activity recording. Can you please try resyncing the activity… https://t.co/jhS1LkFh3P @ClemensGerth Please send us a DM with your Strava profile email address so we can help you further https://t.co/DdDE6G2HUg @MikeShipp Per the disclaimer on the Labs page: Strava Labs is where Strava engineering occasionally releases side… https://t.co/ZJemZU452M @ZamoraO Sorry for the confusion - If you record activities using a GPS watch or bike computer, this change will no… https://t.co/xyFKrBF4NH @Shaunlappin We've heard reports from some that re-syncing has resolved the issue but we're continuing to investiga… https://t.co/KWVErG8uBH @LuzMaCL please follow this Known Issue for any additional updates: https://t.co/egN3m3nqtF @19epj Could you please try resyncing and let us know if the problem persists? @ClimberSteve We're investigating an issue that's preventing activities from syncing to Strava from Samsung Gear an… https://t.co/lV5rSKzoFy @Wostibles We're investigating an issue that's preventing activities from syncing to Strava from Samsung Gear and G… https://t.co/4ykIYAW0wK @LuzMaCL We're investigating an issue that's preventing activities from syncing to Strava from Samsung Gear and Gal… https://t.co/PR1GDOF2wb @Shaunlappin We're investigating an issue that's preventing activities from syncing to Strava from Samsung Gear and… https://t.co/i7idolvmEP @b_chamberlain We're investigating an issue that's preventing activities from syncing to Strava from Samsung Gear a… https://t.co/QtcBBFrQMr @synthireson Please update your app to the 1.2.0 version and let me know if that resolves the issue. @19epj Please update your app to the 1.2.0 version and let me know if that resolves the issue. @CardiffShirts Could you please try re-syncing once more and let us know if that doesn't resolve the issue? @mark_wato Could you please try re-syncing once more and let us know if that doesn't resolve the issue? @MackTheKnifex Could you please try re-syncing once more and let us know if that doesn't resolve the issue? @Seinuh Could you please try re-syncing once more and let us know if that doesn't resolve the issue? @_westmacott We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pair… https://t.co/i6ktqAp6pH @mfamkreutz Please send us a DM with your Strava profile email address so we can help you further https://t.co/DdDE6G2HUg @MHafizzuddin Please send us a DM with your Strava profile email address as well as a link to the activity in quest… https://t.co/OnT9ssZNiU @ShameOnUIsrael Please send us a DM with your Strava profile email address so we can help you further https://t.co/DdDE6G2HUg @leebailey2406 We'd suggest reaching out to the developer directly for any questions. @fandang We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairing.… https://t.co/kzUiCJPNuG @MulwaMc We apologize that removing direct sensor pairing has caused you to change your recording routine - we’ll n… https://t.co/I4g6KqheVs @jubbyjub7 We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairin… https://t.co/WGD1Q7J250 @ched83 We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairing.… https://t.co/TbyaEqqeo3 @barnett_taylor We apologize this change caused you to cancel your Summit subscription. Please create a ticket and… https://t.co/cQHy2B1c8x @KBURKE1878 Apologies for the inconvenience. Please update your app to the 1.2.0 version and let me know if that re… https://t.co/EARJyFxGQC @ericistheend Thanks, we were able to add the segment to your activity for you. @nomisro85 Apologies for the sync troubles. Please update your app to the 1.2.0 version and let me know if that res… https://t.co/lFbs71SpUf @MattThisIs We apologize this change caused you to cancel your Summit subscription. Please create a ticket and our… https://t.co/n6vidN6MMS @BBMusicLondon Please send us a DM with your Strava profile email address so we can help you further https://t.co/DdDE6G2HUg @CChadwickPR Please send us a DM with your Strava profile email address so we can help you further https://t.co/DdDE6G2HUg @bodj We apologize that removing direct sensor pairing has caused you to change your recording routine - we’ll no l… https://t.co/tuQ7HlHQ9N @jessebulpitt We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pai… https://t.co/biIEosupGZ @safehell We apologize this change caused you to cancel your Summit subscription. Please create a ticket and our te… https://t.co/5FakZRb67g @lofolulu We apologize that removing direct sensor pairing has caused you to change your recording routine - we’ll… https://t.co/YSLoGsFvl7
10/17
2019
@cidrads Please send us a DM with your Strava profile email address so we can help you further https://t.co/DdDE6G2HUg @DetDidine Please send us a DM with your Strava profile email address so we can help you further https://t.co/DdDE6G2HUg @CardiffShirts Please update your app to the 1.2.0 version and let me know if that resolves the issue. @mark_wato Please ensure you've updated your app to version 1.2.0 and let me know if that resolves the issue @potter0075 Please send us a DM with your Strava profile email address as well as a link to the activity in questio… https://t.co/0WhORPmur4 @MackTheKnifex Please update your app to the 1.2.0 version and let me know if that resolves the issue @Seinuh Please update your app to the 1.2.0 version and let me know if that resolves the issue. @vixphoria Please send us a DM with your Strava profile email address so we can help you further https://t.co/DdDE6G2HUg @mraschk We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairing.… https://t.co/9MYubMvcdE @fhfeijo Please send us a DM with your Strava profile email address so we can help you further https://t.co/DdDE6G2HUg @zialx Thanks for reaching out and for your concern. There's a way for you to address a bad KOM/QOM/CR but you will… https://t.co/RQZe95h3uR @ArveSoreide The Apple Watch will continue to be supported. Sorry for any confusion. @MattBecker82 Please visit our KB page for more info about using bluetooth devices with Strava: https://t.co/aqRd9qb0mL @Damien_Larrieu We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ p… https://t.co/iMsrdNQBzU @MattBecker82 We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pai… https://t.co/tQLaioY3wu @ArveSoreide We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pair… https://t.co/jkIUdlav6F @badasscurvyfit We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ p… https://t.co/Ae4pexFl4r @LorenCarvalho We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pa… https://t.co/vpIqWqNhCR @reaneyk We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairings… https://t.co/8S1t3CCkKI @pmeiring We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairing… https://t.co/jodfl2MtlT @jalm111 We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairings… https://t.co/HtT7xF6ZNy @BLAKEdotIS We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairi… https://t.co/6JIEpKCuXA @ZamoraO We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairings… https://t.co/XFIlqzhpmm @James_1x0 We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairin… https://t.co/65F7HfJAKh @GTmatt08 We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairing… https://t.co/TDRrcqlTMa @treeIP We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairings.… https://t.co/FpPrXuZwKt @joeydean72 We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairi… https://t.co/yIVBhLuCQz @DME123456789 We apologize this change caused you to cancel your Summit subscription. Please create a ticket and ou… https://t.co/vWItRLpe10 @doggkruse We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairin… https://t.co/LWSUUthQ1W @SLloydMusic We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pair… https://t.co/uHQLMuMLOx @AlexLewer We appreciate your feedback regarding our decision to no longer support direct Bluetooth and Ant+ pairin… https://t.co/7xICTIzDc1 @vegetablesgooff We apologize this change caused you to cancel your Summit subscription. Please create a ticket and… https://t.co/ArxTBx3BDt
10/16
2019

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