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Joined Twitter 9/27/11


@AshronDesigns Hi, I am sorry to hear this. Which service are you on? ^DM🚴🔒Get your bike marked and registered for free! Rail Community Officers from Raynes Park Team are conducting a Bicy… https://t.co/nnbvG47lpk @electricdreamz @CrohnsColitisUK @Bournemouthecho Hi, I have just been informed they have been closed just over a m… https://t.co/yQVg1NonWF @GrahamWoolford Hi Graham, it was cancelled this morning due to a train fault. I would advise you to regularly chec… https://t.co/K5nKxy97vJ @Tornado_60163 Hi Roger, I am sorry for the delay to your journey today. ^DM @MarshesArt cheque. You can send the cheque to our freepost address at Freepost: SWR CUSTOMER RELATIONS. Please inc… https://t.co/aMEAognC7o @MarshesArt Hi, I am sorry to hear this. You will need to post the cheque to our customer relations team who will b… https://t.co/2S5XG7I3Nb @Tornado_60163 Hi Roger, unfortunately the previous service was delayed into Waterloo which caused the 09:57 servic… https://t.co/EdRVDEFHdG @snoop2003 Hi John, thanks, the 17:00 is an SWR service and you are allowed to take your bike on this train where s… https://t.co/AC2nrvlTxf @p1tmxn_08 We are not aware yet which services will be affected. Cross Country services will take you to Birmingham… https://t.co/oQhfRi0ntb @p1tmxn_08 Hi, unfortunately not sorry. When the amended timetable is ready it will be released on our website. ^DM @jel1983 Hi James, I am sorry to hear this. I will inform our fleet team of this. ^DM @LT8019 Hi, unfortunately our customer relations team are experiencing a back log of refund claims at the moment, s… https://t.co/Ghg1l1aVwg @snoop2003 Hi John, which train are you looking to take? ^JM @Cekaelta Hi Cerian, you should be able to appeal it by the appeal link that comes with the rejection email. If you… https://t.co/cw6TpaUjV5 @LiviDeQColley Hi Livi, everything at the moment is running to schedule. ^DWF @PanayiJason Hi Jason, the 14:30 from Waterloo to Portsmouth will be a class 450 made up of 8 coaches. ^DM @AshBowler Hi Aislinn, the lost property team will contact you once the phone has been logged and handed in. I am u… https://t.co/EVEywCVmrM @ajdurrant Hi Andy, all engineering works are carried out by @networkrail. ^DM @ejoakham Hi Ells, unfortunately the 09:57 will no longer be stopping at Earlsfield. The next service will be the 1… https://t.co/BRFDC6bS1X @johnmulliganuk Hi, Thank you for your comments, I will pass them on to the Teddington Station Manager to investigate. ^DWF @BenBish0p Hi Ben, I'm very sorry to hear this. This train finished its journey about 2 hours ago. I would advise t… https://t.co/KH2IID8tWU @KHDD96 Hi Kieron, there will be direct train services between these two stations all weekend. ^DM @DarthLasagne Hi Rob, some stations can be known hot spots for fare evaders, so our revenue teams our sent to these… https://t.co/NYalPqPK27✅ *CLEARED 25/02* Disruption caused by a road vehicle colliding with a bridge earlier today between Romsey and Redbridge has now ended. @bluesoup Hi, The Reason for no platforms on the Apps and Platforms at present is a IT issue that our engineers are… https://t.co/BqglL3dmHE @emmadilemmas Hi Emma, the photocard is required with the season ticket to avoid any fraudulent use of the ticket.… https://t.co/v7l0A0PFiT @Diva_Caroline1 Hi Caroline, thank you for letting us know. ^DM @blushelsprout You can use the ticket on the last service from Wimbledon which is the 00:28 Thursday morning.⚠️ *UPDATE 25/02* Following a road vehicle colliding with a bridge earlier today between Romsey and Redbridge all… https://t.co/CpbIwXprii @AlexWilmer Hi, The temperature is set in the depot at about 22'C, they are the only ones who can adjust the temper… https://t.co/DS2usPKqz9 @SockedKiwi Hi Alex, I am sorry for the delay to your journey this morning causing you to miss your connection. ^DM @andy_silvers Hi Andy, I am sorry to hear of the WiFi issues this morning. ^DM @johncmaguire Thank you for letting us know. I will inform the relevant team. ^DM @ShellyBelly5001 Hi Shelly, it is at Witley station. ^JH @bluesoup Hi, I will pass your comments on to the Clapham Station team to investigate. why this happened. Sorry for… https://t.co/qp1RGJiKnJ @blushelsprout Hi Imy, the ticket will be valid until the last service on Wednesday. Where are you travelling from and to? ^DM @iancollieri Hi, they are running at xx:12 and XX:46 past each hour. ^DWF @SChristiansen87 station manager regarding a timescale for the repairs and can update you when I hear back. ^JM 2/2 @SChristiansen87 Hi Sophie, I'm very sorry to hear this, we'll make sure that our colleagues are re-briefed on this… https://t.co/r8CHJAvAhI @AlexWilmer Hi Alex, I do apologise for the overcrowded service today. ^DM @Josefine_Quo Hi, Thanks for this. ^DWF @AuriolStevens Hi Auriol, you will need to set this up through your online account if you wish to pick up your tick… https://t.co/XbcKUXIqTh @Jax1409 Hi, the 08:03 service from Epsom did not stop at Vauxhall due to congestion. It ran fast to prevent other… https://t.co/At6CCAfGGV⚠️ *NEW 25/02* Due to a road vehicle striking a bridge between Romsey and Redbridge all lines are blocked.Train se… https://t.co/A0zMnrdrKY @ZombieDoris Hi,Im Sorry about this, I will pass your comments on the Teddington Station Team. ^DWF @CameraAction5 Hi Mike, I am sorry to hear. There is a contact number on the vending machine to report the issues to. ^DM @cshearer2011 Hi Chris, I do apologise for the overcrowded service this morning. ^DM @YourActualHarry Hi Harry, unfortunately this service was cancelled due to a shortage of train crew. I do apologise… https://t.co/M2odNqf6Qy @Ludwig_IV Hi, thank you for getting back to me. I will inform the relevant team. ^DM @webdigga Hi David, the train doors do usually close 30 seconds before departure to ensure that the train leaves on… https://t.co/SifhQvql1J @johncmaguire Hi John, I am sorry to hear this. Which service was this on? ^DM @Matt_Merchant_ Hi Matt, unfortunately I don't have details of the train fault, apologies. ^JM @hhpisme Hi Hazel, I will pass your comments on to the Overton Station team. ^DWF @ev_matters @networkrail Hi Mauri, I am sorry to hear this. Are you now on the move or are the barriers still down? ^DM @JonathanGuiney Hi, This service was stuck behind late running services. ^DWF @livpoksoc Hi, yes other services will be running to Waterloo. ^DM @mwangiK Hi, Thanks for this I will pass this information over to the Fleet Team. ^DWF @rogernaut Hi Roger, I am sorry to hear this. I will inform the relevant team. ^DM @Ian_Wisden Hi Ian, I am sorry to hear this. You will need to log the lost rucksack via the online form Missing X a… https://t.co/265dWm9s6E @SimonNorrington Hi Simon, I'm very sorry for this. Super Off peak ticket is not valid at this time. I'll report th… https://t.co/ms4He4iAl8 @Marthashalos I'm sorry to hear this Charlotte and I'm very sorry for the disruption to your journey this morning. ^JM @jus_leese Hi Justin, thank you for your feedback. I will pass this on to the relevant team ^DM @charradmore Hi, I'm sorry to see this, I will forward this onto our Ticket Control team. ^JM @mwangiK Hi Mike, which coach is this please? Do you mean the internal doors connecting carriages won't open, or th… https://t.co/SUc1S2fYXn @Ludwig_IV Hi, I am sorry to hear this. Which service are you on and what carriage? ^DM @ZombieDoris Hi Sarah, may I please know which station is this? ^JH @stephen_flack Hi Stephen, I'm very sorry for any inconvenience caused. I'll pass your feedback to our planning team. ^JH @livpoksoc Hi, This train has been cancelled because of a late running freight train due to a landslide at Dean. ^DWF @timbo2050 Hi Timmo, I'll enquire with the station manager, apologies. ^JM @_hakzz Hi, this train is cancelled due to a fault on this train. I'm very sorry for the inconvenience caused. ^JH @bigwazo Hi Paul, unfortunately this is due to the train being heavily delayed by a late running freight train, apologies. ^JM @Matt_Merchant_ Hi Matt, unfortunately this is due to a train fault, apologies. ^JMℹ️ Whilst Network Rail carry out works to renew the railway, from Monday 2 March until Tuesday 31 March, there will… https://t.co/Cz4qROEo4J @HSLcommuter Hi, are you referring to the 07:02 from Haslemere to London Waterloo? Our systems show this as formed… https://t.co/hi446f440e @commute_this Hi Dave, I am sorry to hear this. Which service are you on and what carriage? ^DM @shyam_ho Hi, unfortunately this service was cancelled because of a fault on with the train. I do apologise for an… https://t.co/6DY0gMMkNU @SW_unHELPful Hi, this is due to a previous service being delayed. That previous service was delayed due to a freig… https://t.co/V5yJtRrMeE @Eleanor2103 Hi Ellie, I am sorry to hear this. Which station are you referring to? ^DM @DavidComb Hi David, unfortunately this is due to a train fault, apologies. ^JM @skmansell @SW_Railway @AJRichardsonMP Hi Stephanie, which train are you on please? ^JM @neilsmit221 Thank you for getting back to me. I will inform the relevant team. ^DM @neilsmit221 Hi Neil, I am sorry to hear this. Which service are you on so I can inform the relevant team. ^DM⚠️ *UPDATE 25/02* Due to a landslip, all lines are blocked between Romsey and Salisbury. Train services running th… https://t.co/vhbTARQdt5 @parkeyparker Hi Aaron, unfortunately this service has been cancelled because of a fault on this train. I do apolog… https://t.co/jYRMo8WakH @danieldotfox Hi Daniel, we do not provide receipts or invoices but there are confirmation emails which include the… https://t.co/qFMuwJoA1B @commute_this Hi, I have just been informed this train has been cancelled because of a fault on this train, sorry f… https://t.co/oG5XdAezkG @Chedwards1981 Hi Chris, unfortunately this service has been cancelled because of a fault on this train. I do apolo… https://t.co/CjcviAfHkk @joe_westminster Hi, Sorry about this I will inform the Fleet team to investigate. ^DWF @sarah_bundred Hi Sarah, unfortunately this service has been cancelled because of a fault on this train. I do apolo… https://t.co/zOvpoZ1Gvb @WhalleySimon Hi, sorry for the delayed start, a member of train crew has been delayed. ^GV @Shazzakman Hi, This is delayed awaiting a signal to leave Waterloo. Sorry for the delay. ^DWF✅ *CLEARED 25/02* Disruption caused by a signalling problem at Wokingham has now ended. @stephanieb7301 Hi Stephanie, I do apologise for the faults with the train. ^DM @TheKingydelay Hi Ian, this service is unfortunately cancelled due to a fault with the train. I do apologise for an… https://t.co/vZGBekYDuf @chrishammood Hi Chris, I am sorry to hear of the issues with our bus replacements yesterday. ^DM✅ *CLEARED 24/02* Disruption caused by a signalling problem at Wokingham has now ended. @flicklawson Hi Felicity, I do apologise for the cancellation of the 07:21 service due to a fault with the train. ^DM⚠️ *NEW 25/02* Due to a signalling problem at Wokingham trains have to run at reduced speed towards London. Train… https://t.co/kwJr5LAHtN⚠️ *NEW 25/02* Due to a train fault, the Island Line is running an hourly service. Disruption is expected until the… https://t.co/0HDozDZpGh
2/25
2020

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