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Tesco @Tesco United Kingdom

Welcome to the official Tesco Twitter! Got a query? We're here to help from 6am-11pm. See https://t.co/uONID83jsA for the latest updates.

160,810 Following   622,065 Followers   2,393,861 Tweets

Joined Twitter 3/25/11


@MillyKiara Hi Kiara, The monitors are there to protect the safety of our customers and colleagues whilst in our st… https://t.co/NIRSFXVuBy @kirstyt944 Hi Kirsty, thanks for getting in touch. Sorry for the confusion, as your delivery is within the date ra… https://t.co/OntxA6lZQL @lauren_hook10 Hi Lauren, Thanks for getting in touch. I've logged your feedback about this onto our systems. If th… https://t.co/UK9pgPc94i @BarnsleyHannah Hello Hannah, unfortunately, we are aware of there being issues with the website at the moment, but… https://t.co/SdTXrJHTnN @wfan01 Hi there, Thanks for getting in touch. These sausages are called Cumberland due to the shape of them. They… https://t.co/BsBdtUB87f @IIeIdr Hi Lucy, thanks for getting in touch. Could you DM me further regarding this? I can provide you further inf… https://t.co/7tSIrEzk2z @Sianilicious Hi Sian, Thanks for getting back to me. I'll make sure this is passed on to Management. Thanks, Isam @Amiooo_k Hello, thanks for this. I can see your tweet is public, you may wish to delete this tweet and send it to… https://t.co/Ofo2KZAoWt @Amiooo_k Hi there, thanks for getting in touch. I'm sorry to see this, could you please DM me with the name of the… https://t.co/cYaWlFMJJI @ClarkyKelly Hi Kelly, thanks for getting in touch. If you could DM me further with your full name and full address… https://t.co/a2XOzeEtnf @Sianilicious Hi Sian, thanks for getting back to us. I'm sorry to read of some of the concerns you may have and I'… https://t.co/dB7ccpW90C @MrsPhtevenson Hi Kate Can you let me know your full name, address, postcode and email address? Can you also let me… https://t.co/Wdnopd4hNy @ewalter1996 Hi there, send me through your full name, postcode, email address and which item was missing and I can… https://t.co/hRohNSkDL9 @carljberry Hi Carl, thanks for getting in touch. So sorry to hear this, you should be notified if an item is out o… https://t.co/M88oJeIJ11 @oftenfaceless Hello, I'm very sorry to hear that this happened to you! That was quite a bizarre thing that happene… https://t.co/nwKpDsQ3jX @Sianilicious We also have customers that are dependent on their partner or a friend or family member to help compl… https://t.co/Ukr5ebfpIh @Sianilicious Hi Sian, We are asking our customers to shop alone, unless they’re a carer or with children. (1/2) @SimonAllatt Hi Simon, that's no problem, we can get this looked into for you tomorrow :) Thanks, Kira @SimonAllatt Hi Simon, If you'd prefer you can give us a call on 0800 50 5555 and we can look into this for you? Thanks, Kira @dangomez90 Hi Dan, we wouldn't be able to check this without the details I've asked for, we need these details to… https://t.co/3l8fUTWi1r @Nicola90x Hi Nicola, thanks for getting in touch. So sorry to hear that your bread is short dated. Can you DM us y… https://t.co/1GAfjwWyge @colw05067256 Hi there, thanks for getting in touch. I'm sorry to learn this has happened. Can you DM me further re… https://t.co/gXAdCuzTEs @SimonAllatt Hi Simon, thanks for getting in touch. I would advise getting in touch with the store as they'll be ab… https://t.co/oO0SDJbDg1 @Tomreader5 Hi Tom, thanks for getting in touch. I'm sorry to learn about your experience in store. I can appreciat… https://t.co/FGhb4CKLqh @dangomez90 Hi Dan, I'm so sorry to see this. Could you please send us a DM with the full name, address including p… https://t.co/UGyfFbtZAQ @roxyolcot Hi Roxy, thank you for getting in touch. I'm sorry about that. It is to your own discretion if you feel… https://t.co/CkdW3DJDD7 @erinproberts99 Hi there, could you send through the email address, postcode, full name for me please along with so… https://t.co/u9Lpmy0UG7 @CarrieG979 Can you also DM photos of the barcode, expiry date, supplier code (SC1234) and the receipt including th… https://t.co/lZuW0QAK8T @CarrieG979 Hi there, I'm really sorry to see this. I understand how disappointing this is. I'd like to get this lo… https://t.co/trUPm1kisq @mattwightwick Hi Matt, I'm really sorry to see this. Can you please DM me so I can advise further? Thanks, Keerah. @EllenPH No worries at all Ellen, I really hope you manage to get a slot soon, take care and stay safe. TY - Chris @CraigGrannell Thanks for getting back to us Craig. From what I'm seeing it looks like they will be getting stock w… https://t.co/XAIZISxPBn @EllenPH Hi Ellen, thanks for getting in touch. I'm sorry you are having issues finding a slot. With things being s… https://t.co/SSFPuGbXQY @FunSilky Hi Caran, Thanks for getting in touch and sharing this with us. I'm really happy to read of how helpful s… https://t.co/wpaHk3FfnI @P1P666 Hello, I'm sorry to hear this isn't something that is stocked in stores. You can put in a product suggestio… https://t.co/058p67Om4h @CraigGrannell Taking a look for you Craig the mozzarella currently has a short term stock issue. We hope to have i… https://t.co/ALFyX4CkDI @SP26326101 However I understand this is a small amount and there shouldn't be much of a dispute over that. Can you… https://t.co/ODX2Vc6RKd @SP26326101 Hi there, I am sorry to hear that you have had issues with us today. I cannot see the item label proper… https://t.co/TJ9cTSnrrC @jessica_saffer Hi there, I'm really sorry to see this! I'd really like to get this looked into for you, although s… https://t.co/o42RuHosDp @CraigGrannell Hi Craig, thanks for getting in touch. I will look into this mozzarella for you and see why it's not… https://t.co/IZiwz8vgPm @acf0679 Hi Aim, thanks for getting in touch and it's something I can help with from here if you'd like please just… https://t.co/p5LM2WziXq @MattThorning Hello Matt, unfortunately, it's not possible to take the trays inside anymore. However, the items sho… https://t.co/RJBrKmGw5b @Katie10462058 Hi there, thanks for getting in touch. I'm sorry this is the case that you found this in your apple… https://t.co/dzi55Am2We @k_bo85 Hi there, I'm sorry to hear that you're unhappy with substitutions today. Can you DM me your full name, add… https://t.co/06XQAbKuFu @LrnDanielle12 Hi Lauren, thanks for getting in touch. I'm really sorry to hear about this, if you could please DM… https://t.co/qZldvyASbs @curlytimidangel Hi Keren, thanks for getting in touch. I'm really sorry to hear about this, could you please DM me… https://t.co/V9LrCvcdMc @LloydNorthover9 Hi Lloyd, yes, absolutely, this is a Tesco item after all. My colleagues at the Customer Service D… https://t.co/DnKTA6VFC7 @clark_annemarie Thanks AnneMarie. All of our available job positions will be posted on our Careers website, applyi… https://t.co/0WgAy4IRD7 @Mjm1y09 Hi there, I'm really sorry to hear that you aren't able to book a slot. Our stores have a limited number o… https://t.co/XyZRVRNgce @JulesCSharp Hi Julian, thanks for getting in touch. We currently have no plans to bring back the one way system ho… https://t.co/2IF2ThUdJP @clark_annemarie Hi AnneMarie, thanks for getting in touch. I wouldn't be able to give you an email address for the… https://t.co/2d2qgOrvlC @LloydNorthover9 Hi Lloyd, I am so sorry that there was a piece of plastic in the cookies you bought from us! I ask… https://t.co/puq96sRvk0 @Blank82005464 Hi there, thanks for getting in touch and making us aware of this. I'm sorry you found a lot of coll… https://t.co/dwin1dH6KL @tanyamwoodward Hi Tanya, thanks for getting in touch. I'm sorry to hear about this, I appreciate you may not be ma… https://t.co/zYv3BnHpUr @tkerby Hi Tim, Thanks for getting back to me. I'll make sure this is fed back to our operational support team for… https://t.co/yD0ahf2loY @Macca_Luci Hi Lucy, thanks for getting in touch. I'm sorry to see your Ham was out of date, could you please DM me… https://t.co/mQuZBBLUX7 @tkerby Hi Tim, Thanks for getting in touch. We've started limiting the purchase of our products in store to best e… https://t.co/YshJk8KdQe @TheRebelMC If you keep a hold of the items you can taken them into store whenever you are next in for a shop. I wo… https://t.co/8TPmpP24NX @TheRebelMC Hi Mark, you can contact us via email using the form below. My colleagues on emails are no different to… https://t.co/x1dOGnhEDi @GManSizzle Hi George, thanks for getting in touch. I'm sorry to see this, can you please send me a DM with a full… https://t.co/kpzaxYAAwt @blondieangie Hi Angie, I can understand why you are upset. I'm very sorry that this happened! Can you please DM de… https://t.co/aLadhKfnI2 @gwabath Hi Dave, thanks for getting in touch. If you can DM me with the name of your local Extra/Superstore and I… https://t.co/2ufH8nqXgY @KirsteneK Hi there, We are also asking our customers to shop alone, unless they’re a carer or with children. Thanks, Kira @drussellphotos I appreciate that you confirmed that for me Darren. I have passed this onto the stores management t… https://t.co/tJW6xH1v3L @TheSteFrog You too :) TY - Eilish @TheSteFrog If it's within 30 days of purchase and it's a change of mind, there should be no reason for you to be turned away :) TY - Eilish @SallyRoydhouse Hiya, no, the store will do this automatically, but if you would like to me let them know for you,… https://t.co/N2K6e7h0Fi @TheSteFrog It shut at 4pm today so you can return it to the store tomorrow before 8pm :) TY - Eilish @DanBish2332 Hi Dan, Thanks for getting in touch. I'm sorry to read of the potatoes you've ended up with due to wha… https://t.co/rAjPiAyw1E @SallyRoydhouse Hi there, if you can't make it, the store will take it back in and refund it for you. Thanks, Irene @TheRebelMC Hi Mark, you are welcome to contact them and we will work with them where we can but to get this proper… https://t.co/2A8o5mET2B @TheRebelMC Hi Mark, my colleagues at the Customer Service Desk in store will refund you for the product and send t… https://t.co/UUbUg4q6q1 @TheSteFrog Hello! Our customer service desks shut at 8pm :) what store you looking to return to? I can check if th… https://t.co/1cOBL1D5m5 @AmiLuArtistry Hi Ami-Lu, We do have exceptions with certain customers entering our stores in pairs or small groups… https://t.co/b3CEm1iZ9Z @TheSteFrog Hello! Thanks for getting in touch. We have a returns policy of 30 days :) just be sure to return it al… https://t.co/uKmCDJjOAw @BenSowden_ Hi Ben, thanks for getting in touch. This is something our colleagues would have to discuss with their… https://t.co/bw9guaBSm7 @Hunofbun Hi Teresa, thanks for waiting unfortunately the frozen sausage patties are no longer being sold in our st… https://t.co/IpBQw1nSAM @SethParrott44 @peta @PETAUK @SethParrott44. Hi there, Im so sorry that you are upset about this and I totally unde… https://t.co/FGMWiDdKTG @ministerart Thanks Peter. I have now gone ahead and raised this with the store management team. They will get this… https://t.co/8J8o2gggWX @Amy_Stone Hi there, I'm sorry there were no delivery slots available, stores have a limited number of delivery sl… https://t.co/7KA1Amkb5V @galzzly Because there aren't identification badges like with disabled parking spaces, it's hard for us to police t… https://t.co/UvfGijef8c @AmiLuArtistry Hi Ami-Lu, Thanks for getting back to us. I'm sorry to read that you weren't happy with our response… https://t.co/nqvXaJNzGn @Ginaatonic Hi Jennie, thanks for getting in touch. Yes that should be totally fine, just make sure to bring either… https://t.co/p541dcSQbX @ToxicAngel84 Hello, thanks for getting in touch. I'm so sorry to hear that you were missing these items from your… https://t.co/d4gwI1laUe @marionjane007 Hi Marion, Thanks for getting in touch. I'm sorry for the concerns that you have here regarding our… https://t.co/V6EPywoOh4 @bumbleysmum Hi Danielle, I'm sorry to see that the chocolate digestive you bought from us isn't properly coated. I… https://t.co/FrbvnVlBUt @Lynn_McQ_1 Hi there, I am sorry to hear this. Can you DM your full name, address and email address so I can look… https://t.co/TqOl7H3Ai1 @AmiLuArtistry Hi Ami-Lu, Thanks for getting back to us. Please drop us a DM so that we can discuss this a little further. Thanks, Isam @AccordingtoKCM I would advise returning this to store on your next visit with the receipt & my colleagues in store… https://t.co/Qaz4h4aQAm @AccordingtoKCM Hi Katie, thanks for getting in touch. I'm really sorry to hear that the developer is missing. I un… https://t.co/yWX48yqxSx @Hunofbun Hi. I will see what I can find out and get back to you. Liz @LewLewis1 Hi there, you should be able to do this through the coupon page after choosing add coupon, a page will o… https://t.co/e040tlp1CL @tinafoxftp0208 Hi Tina, here's a link to send us a DM. Thanks, Estelle https://t.co/py5Z991Bme @ScottishWhite90 Hello, thank you for your reply. Yes if there are none in store it may be down to a stock issue or… https://t.co/E0eAC40bGK @tinafoxftp0208 Hi Tina, I'm so glad to hear this. If you could please send us a DM with the full name, address inc… https://t.co/zCX1jXegMX @ScottishWhite90 Hello, thank you for your message. We are still selling toilet wipes in our stores. Regards - Liam @tiinaligema @tiinaligema Hi there, We're clearly marking the social distancing measures in stores and our colleagu… https://t.co/kSq0BzNIpi @amyclarajoyce18 Thanks for getting in touch Amy, I'm really sorry to hear that! If you can send me some info by DM… https://t.co/5JsfAa69zZ @petemall84 Hello Pete, thanks for getting in touch. Can you please DM us with your full address and email address… https://t.co/nGOy4hT3dn @Davidbonner27 I hope this helps and if you need anything else please let me know. Regards - Liam 2/2
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