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Tesco @Tesco United Kingdom

Welcome to the official Tesco Twitter! Got a query? We're here to help from 6am-11pm. See https://t.co/uONID83jsA for the latest updates.

165,382 Following   590,860 Followers   2,290,816 Tweets

Joined Twitter 3/25/11


@chrisbrownofca1 @CasparPie If you are an existing Tesco Grocery Home Shopping Online customer, think you meet the… https://t.co/ihQqmQBPrf @chrisbrownofca1 @CasparPie We will provide access to priority slots for any customer on that list provided by the… https://t.co/NBuTuN5dMK @suzy_71 Hi Suzy, Thanks for taking the time to get in touch, I'm so sorry for the delayed response, we are extrem… https://t.co/h9TAtTTx8r @chrisbrownofca1 @CasparPie Hi Chris, I'm sorry for the delayed response. The UK Government has identified vulnerab… https://t.co/aY35v9izcK @KarenTudge Hey Karen, thanks for your tweet. I cannot see that we have received a DM from you just yet. Can I ask… https://t.co/ZqCxhUSu4P @MightyGeorge Hi @MightyGeorge - Sorry for the delay in responding. We're a few days behind at the moment. Have you… https://t.co/buKPRZ1qsg @KevinMu68949585 Hello, Kevin. I'm really sorry about this. Our lines are a lot busier than normal at the moment an… https://t.co/q6NvYUY2au @vep60 Hello Val, I'm sorry to hear this. Can you please DM us so we can discuss this further please. Thank you - P… https://t.co/QPrCx4DlA4 @swansea1512 Hello Lindsey Thanks for contacting us. We have introduced a priority shopping hour every Monday, Wed… https://t.co/EoBAz9Hw2s @Seanne68726437 If you Mum is an existing Tesco Grocery Home Shopping Online customer, thinks she meets the governm… https://t.co/f2iGDbEnAL @Seanne68726437 We will provide access to priority slots for any customer on that list provided by the government o… https://t.co/4X8mj8URP6 @Jo_Laxton_DSJ Hi Joanne, I would hope that you have registered online at; https://t.co/LYsCk6BH7i I would ad… https://t.co/lZZZaKCsPz @kiwiandthebear Hello Hayely, We're working with the Government and other retailers to help people who are particul… https://t.co/5IHw1LRlGY @Seanne68726437 Hi Seanne. The UK Government has identified vulnerable people without a support network and has ask… https://t.co/GFPhj8sL3M @zogatrogalog Can you please tell me your full name, address and email address? Along with the stores location, the… https://t.co/X34mFtEhlP @angesriddell Good Morning, Thanks for your message and at the door tell them you need to go to Customer Service de… https://t.co/15QHfHvmmx @zogatrogalog Hi, I'm so sorry to hear this, that isn't what you would expect from one of our staff members. I woul… https://t.co/MjgW1MaW89 @SpiritKitten Sorry to hear that, Kitt. So that I can get this sorted for you, can you kindly DM the full name, add… https://t.co/mp8QClD4mk @TheTanyaRock Hi Tanya. We're now running the priority shopping hour for NHS workers on Tuesdays and Thursdays, as… https://t.co/NPZaTy2IXH @swansea1512 Hi Lindsey, We've introduced a priority shopping hour every Monday, Wednesday and Friday between 9am-1… https://t.co/BKz0yC8hxh @elk100030974 Hey Emma, we already have something like this in place called Click & Collect. Customers can book a s… https://t.co/fdj1RiR75D @foodiequine This is something we have recently trialed but we have no further insight into these business decisions. Take care. 2/2 @KateA3012 Hello Kate, thanks for getting in touch. I'm really sorry to see this, this should not have happened. Ca… https://t.co/QgstNSzjwu @pipkoi Hi Pip, I'm sorry you have reason to complain about our pharmacy service and an item is out of stock. In… https://t.co/gIwgdAYFCr @foodiequine Hi, we know that some other retailers accept high value contactless payments and our customers might w… https://t.co/qQkkXkt9Y2 @GemmaCAndrews Hi Gemma, We’re working extremely hard to increase the number of Click+Collect and home delivery slo… https://t.co/ECXvCk0VvH @crazysky039 Hi there, thanks for getting in touch, can I please ask for you to DM me your full name on the order a… https://t.co/EK22kbGXW0 @jbtrsy Hi Batrisyia, yes, I can confirm that this store is open today. You can check your local stores opening hou… https://t.co/iYzFyyomY2 @ShinnyC83 Hi Sinead, Thanks for taking the time to get in touch, I'm so sorry for the delayed response, we are ex… https://t.co/cbINMxGJxp @heppyo23 Hello Richard Due to the unprecedented demand, all delivery slots at most of our stores are booked for t… https://t.co/ugz8Ky651s @foodiequine Hi, limits on contactless payments, quicker and safer for all, will start moving from £30 to £45 as we… https://t.co/jTkJKHa6ZZ @sjolliff1985 Morning Steve, I'm so sorry that you had not been able to see the individual price, can you let me kn… https://t.co/Tkpr8YtBxf @Kathy_and_co Hi Kathy, If you would like to send me a DM with your details and I can look into this for you furthe… https://t.co/n6MrCp5wdo @ajmillins Hey April, Thanks for your contact. Im so sorry this has happend, can you DM me the order number your na… https://t.co/KPJfFEyZBs @carolmichael If you are an existing Tesco Grocery Home Shopping Online customer, think you meet the government vul… https://t.co/moajimrRyO @carolmichael We will provide access to priority slots for any customer on that list provided by the government or… https://t.co/ocEwX9J4BB @jalalnotjamal Hi. I'm so sorry you've been overcharged! You return certainly return to the Customer Service Desk a… https://t.co/fXmuUhHstk @carolmichael Hi Carol, I'm sorry for the delayed response. The UK Government has identified vulnerable people with… https://t.co/4DJpGa7olI @SamMackas1 We're also starting to update our tills, store by store, to increase the contactless limit to £45. We d… https://t.co/OvSw1TRkKh @SamMackas1 HI Sam, thanks for getting intouch and I understand you're concerned. Please be assured that we have ve… https://t.co/jzx2a8ziMl @dave_ofthe_dead Hi there, I'm really sorry to hear you're missing items from your order! Can you give us a DM with… https://t.co/Ednbt2x4dM @OnPointBeautyBr Hi there, hope you're having a nice morning. Could you please DM me your full name, postcode and e… https://t.co/NodTGUxfSW @Hegedus Can you please DM with your full name, address and email address? So I can get this looked into, as this l… https://t.co/6YCv1zZC7s @toryl Hi Tory, Thanks for taking the time to get in touch, I'm so sorry for the delayed response, we are extremely… https://t.co/Zs3x2TewxF @lp_routledge Sorry to hear that, Louise. So that I can look into this for you, can you kindly DM the full name, ad… https://t.co/fGNkvWYz7h @tashagreasley Hi Tasha, Yes a family member can certainly collect on your behalf as long as they have your order n… https://t.co/CPyxYS1L1P @Hegedus Morning, thanks for contacting us. Firstly, please let me apologise for the delay in my response, we have… https://t.co/z7NZp9Bmfv @CrimSolGirl Hi,Thanks for taking the time to get in touch, I'm so sorry for the delayed response, we are extremely… https://t.co/aT3CX6sybV @flemingcats Hi there, I'm really sorry to hear that. Can you please DM us with your full name, full address and em… https://t.co/B3Siz4DW0S @CassieReynart Hi Cassie, thanks for getting in touch, slot availability changes from postcode to postcode, if you… https://t.co/tgovZ9gIhM @johnbC74 Hi. Thanks for getting in touch. I hope you're well. We're operating within government guidelines in all… https://t.co/ERoAZVogJp @rafa__bee Hi there, I am sorry to hear about the faulty headset. Can I ask you to DM me your full name, address, e… https://t.co/AP0iBLG8Bt @degz88842355 Morning, that's really nice of you to feed this back, I've passed this onto the store management team… https://t.co/kw5lc8Ldrq @EasyLarry I can advise that we only allocate a certain amount of slots for each store, and it may have been that o… https://t.co/TXGBSeX73X @kerrsmithusa and then my account, then on right hand side in settings its marketing communications, then marketing… https://t.co/YnEPOcndNR @DodgersGeordie Hi Mike, thanks for letting us know. Can you PM the reg plate if you got that? If not, the postcode… https://t.co/rrDCFextND @kerrsmithusa Hi there, it is not a marketing email. If you want to unsubscribe from emails please click on terms a… https://t.co/DkRdww78lX @EasyLarry Morning Lucy, thanks for contacting us. Firstly, please let me apologise for the delay in my response, w… https://t.co/LWy9PLnN9F @dalkeygal Morning Aviva, can you please let me know which store this was in and I'll fed it back to the store mana… https://t.co/eWuntUrWQx @LinzBl Hi Lindsey, if your husband has a NHS card then he will be able to use the store. TY - Scott @1966SJG If you have time, send me a DM with your full name, address and Clubcard number and I can refund these bac… https://t.co/PHeQwJgoHS @1966SJG Hi Simon, thanks for getting in touch. I'm sorry for any upset caused, these are system generated emails t… https://t.co/oV1okDRArY @IAmTheeMinx Hi - Please call us on 0800 917 7359 if you have received notification from England or Welsh governmen… https://t.co/7hlrliy1BN @CasparPie @chrisbrownofca1 Hi Shirley, I’m so sorry about this. Could you please send me a DM confirming your full… https://t.co/IbiWmRwWlR @Hewbear5 Hi. Thanks for getting in touch. I hope you're well. All stores are staff should be following the governm… https://t.co/1Mtmome7qb @jk1179 Hi Joanna , I am sorry that you could only get her booked in on the 27th but like our normal slots these ar… https://t.co/VgXYpFtwIo @IanLex2 Hi Ian - can you try again by private message and include the information I;ve asked for and hopefully we… https://t.co/aREdYQpmt7 @andrewstokes1 Hi Andrew, thanks for waiting and I've shared your suggestion for consideration. In the meantime we… https://t.co/RUo5QFVtFp @the_bikes_hie Hi Jonny. I hope you're well. I'm sorry you've been unable to visit our stores. Due to the current s… https://t.co/sWRagEwvJ8 @IanLex2 Hi Ian - sorry to hear you haven't got your order. So that I can look into this for you could you please… https://t.co/4UG2yLwgQ3 @melandjake99 Hello, thank you for your message and sorry for the delay. If you can send me a DM with your details… https://t.co/GFmb5rGF36 @readux_ Thanks for the info. Did your grandparents call and explain there situation? If so and they advised that t… https://t.co/Wpj9gtQPEU @granuailemalia Hi Kath, Could you please confirm your full account details via DM and I look into this for you right away. @dogsandwalks Hi Paul Thanks for getting in touch, I'm so sorry for the delayed response, we're very busy. Sorry t… https://t.co/C1jDPrXbKI @ChickenJew101 Good morning, I'm sorry you were missing an egg from your pack. Can you please DM me your a picture… https://t.co/PVrRUJkhcw @thewarvys Hello Warvy Thank you for taking the time to get in touch, I am sorry for the delay in our reply. I wo… https://t.co/ZKp0IlN3ge @Jennife53692528 All feedback is extremely important to us and very much appreciate, and thank you once again for b… https://t.co/hE1L6zUwJ8 @Jennife53692528 Hi Jennifer, thank you so much for getting back to me with the additional information. I have now… https://t.co/U0evUaN7bK @LittleMissLou_ Hi Louise, I have now had a response back from our Support team and they have advised this is not s… https://t.co/qHuMCyar3s @AngryScots I sincerely hope that you can book a suitable home delivery(or click & collect) slot for your mother so… https://t.co/f3PcZjygiJ @AngryScots Online grocery slots are in extremely high demand but can be booked up to 3 weeks in advance. They beco… https://t.co/XwKskHohUN @AngryScots Hello. Thanks for getting in touch. Delivery Saver doesn't guarantee availability of slots. It guarante… https://t.co/isw3rWyu6V @phillipdomaille Hi there, you can find an updated list of our opening hours for each store using the store locator… https://t.co/7JOrXeTAFo @nicolahannah2 And finally, do you mind if I pass your details to the store? Many thanks - Mark (3/3) https://t.co/py5Z991Bme @nicolahannah2 Your full name, full address, email address, a photo of the front.back of the packaging, a photo of… https://t.co/dLKiW7WXvM @wward33 Hello Wendy Thank you for contacting Tesco. I understand it's not the best having to queue at the moment b… https://t.co/XWpDy3ku9c @BusSafetyRep Hi Moe, We appreciate that all of our key workers across the country are doing an amazing job right n… https://t.co/ynXBrL8I0g @nicolahannah2 Hi there, I'm so sorry about the frozen bacon. I can understand how upsetting this must be. I'd like… https://t.co/SjJwznHl6r @laurenrhodes281 Hi Lauren, the store is open 0800 to 2000 hours, today. Thanks Lynne @phillipdomaille We're now running the Shopping Hour on Tuesdays and Thursdays, as well as Sundays, for Tesco & NHS… https://t.co/W5PdMxth8t @amyd93xo Hi Amy, thanks for getting in touch. I'm very sorry about the barking dog. We don't have a policy on dogs… https://t.co/Aj2yfxOwev @TheBeaconClub Hi, It’s great to hear that you’re delighted with the service you received and it’s really good of y… https://t.co/sneVJKDJUo @LittleMissLou_ I have passed this on to our Support team to look in further. I will get back to you as soon as I hear. TY - Alison 2/2 @LittleMissLou_ Good morning Louise, thank you for your enquiry. I have checked this product and it says it is suit… https://t.co/Us8uyXqjmA @drdaisycate Hi Cate, Thanks for your message. I'm sorry the store was really busy so your husband couldn't get i… https://t.co/NzUP6r5gof @Laura_Hen86 We are currently waiting for similar lists from Scotland and Northern Ireland governments.2/2 TY-Lorna @Laura_Hen86 Hi Laura Thanks for getting in touch. We’re working with the government, to identify those that need e… https://t.co/ljqSINvggN @sylvsxo Hi there, thanks for getting in touch. I'm really sorry to hear this. Can you please private message us wi… https://t.co/29kxQKfihD @Mybelle79 Hi Claire, Thanks for your message. Can you please DM the details? Thanks - Kat https://t.co/py5Z991Bme @rachel_picton Morning Rachel, I've found a contact for the community champion at our St Helens Extra, drop them a… https://t.co/zWYnY2YMVZ
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