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Tesco @Tesco United Kingdom

Welcome to the official Tesco Twitter! Got a query? We're here to help from 6am-11pm. See https://t.co/uONID83jsA for the latest updates.

163,207 Following   599,836 Followers   2,343,384 Tweets

Joined Twitter 3/25/11


@miitrra @lb_southwark Hi Mitra, I am sorry to hear this. I would like to get this reported back to the store. To a… https://t.co/JII4V12iYI @phantomscribbl3 Hi thanks for your message and I'm sorry these colleagues are not wearing masks in store as they s… https://t.co/haN2N6T1UA @xadelexdx Hi, Thanks for getting in touch. Can you please DM me with your full address (including postcode), email… https://t.co/xHlaAPIctq @AYMussa Hi Ahmed, I am afraid these are temporarily out of stock. We hope to have this back in stock soon. TY -Katie @clivewalker using the following link - https://t.co/NF80hLXZfj I hope this information helps. If you have any furt… https://t.co/Ind2SeBG0w @clivewalker Hi, thanks for your reply. To use Delivery Saver, you would have to boost your vouchers. We then send… https://t.co/69usHtoqH0 @clivewalker Hi, thanks for getting in touch. I'm sorry to hear about this. Please ensure you are following the ins… https://t.co/AelUyeZxRM @Piranacon Hi there, thanks for getting in touch and I'm so sorry that you aren't able to find an available slot. S… https://t.co/ssfjXBEGDt @BrinoCally Hi there, I'm sorry to hear that, can you please confirm your full name, address and email address via… https://t.co/uSaaiMI2Qr @Cat_Woman59 Hi Tracy, we’re asking customer to wear a face covering and we’ve signs around our stores to let custo… https://t.co/KHKvDx8OsO @Qualiamp Hi Qualia, it sounds like the offers ended before the delivery date however would be happy to have a look… https://t.co/dCVt7ol20r @andy3hilll Hi Andy, I'm so sorry about the dates provided. Can you please give us a DM with photos of the products… https://t.co/rh3Mhkzt8O @stevo210209 Hi Stephen, thank you for letting us know about this, may I please ask that you send screenshots to ou… https://t.co/3FIL1lAHsH @lulujcoops Hi Lulu, thanks for getting in touch and I'm so sorry that you weren't able to buy any ice cream. So I… https://t.co/FFeiOr6eFS @iamsime Hi Simon, thanks for getting in touch and I'm so sorry that you aren't enjoying your nuggets. I'm just goi… https://t.co/hwsIRwiEhQ @LEllisjewellery Hi Louise, Im sorry to hear this. Did you manage to alter the basket before the cut off time? I'd… https://t.co/bnL5b8m3yF @MelMcCowan Hi there, I'm sorry to hear that, can you please confirm your full name, address and email address via… https://t.co/sek8jKdZ67
8/12
2020
You are the CEO of the full English breakfast. What new item do you add? https://t.co/gMZQD1QS5L @PackagesHealth So I can find the contact info for your local Community Champion, can you DM the name of your local… https://t.co/UT2oKcZ5zL @PackagesHealth Hi there, thanks for getting in touch. Some of our stores have Community Champions. The Community C… https://t.co/2XocNIZdTD @MiddletonNutri Hi Jody, No worries, could you please kindly DM me with any screenshots of any error messages and p… https://t.co/RyYXhlXsX6 @Madara4pf Hi there, I am sorry to hear that this has happened. So I can look into this further for you can you ple… https://t.co/MgC6V9Ee0I @MiddletonNutri Hi Jody, I'm sorry that you are struggling to amend your order for tomorrows delivery. Could you p… https://t.co/bRqbhI2A3m @humbers1990 So this can be sent off for investigation and our specialist team can get back in touch with you. Plea… https://t.co/Y3bKGCOwFJ @humbers1990 Hi Andy, thanks for your tweet. I'm really sorry to see that. Can you please DM me with some more info… https://t.co/r7WFkDWd7n @VWWill Hi Willie, I'm really sorry about this. Could you please send us a DM with the full name, address including… https://t.co/sFtj69oRTl @dawnwilks8 HI Dawn, please kindly DM me a summary of your concerns? Many thanks, Andy :) https://t.co/py5Z991Bme @davidjones_4 Hi there, Could you send us through your full name, email address and postcode please, and also any p… https://t.co/lar5ACgQ30 @nickyt1978 Hello there, I'm really sorry to hear about that! Can you DM me your full name, address and post code,… https://t.co/XUYFLkMAss @catey999 HI Cate, thanks for coming back to me with these detail. I've now raised the issue with the store managem… https://t.co/MlnN8kGqhY @AYMussa Hi Ahmed, if you bear with me for a little bit, I'll have a look and see what's happened to these and I'll… https://t.co/3Mn28aApfH @catey999 Please kindly DM me with the specific Hemel store as there are a few along with the time of your visit? I… https://t.co/9rNhHCZtZm @HarrisonPosner Hi there, thanks for your tweet. We will continue to review the situation and make adjustments acco… https://t.co/ZmHWlZMdHB @kehopson Hey Katie, Had a quick look at the tracking of the order, It states that it could not be delivered. I am… https://t.co/VlmwJFNcvm @imstephaniex I hope this helps 😊 Kind regards, Andy S ~ Tesco Customer Care 3/3 @imstephaniex If you pop along at your earliest convenience with your receipt and Clubcard, my colleagues at the cu… https://t.co/TZSenEzDC3 @AYMussa Hi Ahmed, Thanks for getting in touch, is this the chai you're referring to? https://t.co/sPNeB1yT4w Thanks, Kira @imstephaniex Hi , thank you for getting back to me regarding your shop where you've forgotten to scan your Clubcar… https://t.co/sgtZeVWniv @catey999 Can you elaborate on their service and give me a name or brief description if possible? I'll get right on… https://t.co/rjhBfheXSD @catey999 Hi Cate, if you feel the colleague was rude them I'm more than happy to feed this back to the Store Manag… https://t.co/ox6Tl2h8qs @SouthLondon13 Hi there, I've not had a response yet from the Store or Area Managers yet, I'm trying to call the st… https://t.co/jbyB0uO65T @stephentemple1 Finally, can I pass your details onto the supplier? If not, it's no problem at all, I just need you… https://t.co/b6seE3LV7s @stephentemple1 To do this, can you please DM me your full name, email, the barcode, date code, SC code (SCXXX) alo… https://t.co/COmucCFkbx @stephentemple1 Hi Stephen, thanks for getting in touch and I'm sorry the inside was missing from your scotch eggs,… https://t.co/ooTzpUsiPo @kehopson Hey Katie, I hope you are well? I am sorry to hear that your shopping has not arrived yet. If you can pl… https://t.co/HHczlo8CIJ @ChayneDaisy Hello there, thanks for getting in touch today. Can you DM me your full name, address and post code, p… https://t.co/tLNcYMmtn4 @stuartamoser Hi Stuart, I'm really sorry about this. Could you please DM us with the full name, address including… https://t.co/EKgrpGcTsL @SanAndreas83 HI Simon, thanks for getting in touch. So sorry to hear you're chocolate has arrived melted. Can you… https://t.co/zEDR83abvN @ThePollitt If this was at a Metro, Extra or Superstore can you please visit the customer service desk in store to… https://t.co/WT3xM1b2lb @ThePollitt Hello Chris, I see. I understand why you are upset with this! I wouldn't be pleased either! Can you ple… https://t.co/RvwQ5uwgBv @LaybournRenae Hi there, thanks for getting in touch. I'm sorry to read this, a very poor response from my colleagu… https://t.co/GLWKkmjRdB @Utterly_Kel Hi Kelly, thanks for getting in touch. I'm so happy to hear we were able to help you out and you're ha… https://t.co/OCgdtPnTW8 @Wilding91 Hi Kirsty, thanks for getting in touch. So sorry your bread and vegetables are short dated and onions ar… https://t.co/cADdUgZ7AB @gruffter If you can DM your name, address and email address and I can have a look for you. Best Wishes, Si 2/2 @gruffter Hey Gareth, I hope you are well? Error 500 codes usually mean one or two things. either the order has o… https://t.co/zOudfT8AF9 @_chloeliza Can you also DM me your full name, full address, email, the barcode, and supplier code (begins SC on th… https://t.co/nCvunpz7Fx @_chloeliza HI Chloe, I'm terribly sorry to see this. As it's seriously concerning is it possible for you to return… https://t.co/FM5llA4ma8 @kazzee84 Can you also let me know which store you bought these in and send us a photo of your receipt, including t… https://t.co/aKvskjFRYi @kazzee84 I'd like to report what's happened to our store and our supplier so we can put in extra measures and stop… https://t.co/QcBHl9GJ28 @kazzee84 Hi Karen, thank you for getting in touch. I'm so sorry to see that the lollies you bought from us melted… https://t.co/poQx3VT3ze @mcmannerism Hi Jan, thanks for getting in touch. So sorry you're having issues ordering tonight. Can you please se… https://t.co/jE34k5UIEJ @eilidh_dorgan Hi Eilidh, I'm afraid I have no information on that at all. I'll pass this information on to the rig… https://t.co/MirQXAKhXu @catey999 Our colleagues are asked to use their best judgment in line with the Think 25 policy. I wish I could help… https://t.co/GJVAmqJpHY @catey999 Hi Cate, I totally get where you're coming from there, however as mentioned before, any suspicion means w… https://t.co/PUF4hqETEI @Brandon_Murnane Can you please DM to let me know which store in Dundrum this was and send us a photo of your recei… https://t.co/tUSvMmPOLS @Brandon_Murnane This definitely should not have been missed during our stock rotations and I'd like to make sure t… https://t.co/Q31yZdbrBM @Brandon_Murnane Hi Brandon, thank you for getting in touch. I'm so sorry to see the sweets you bought from us toda… https://t.co/qFr7XzcgdM @catey999 We use a Think 25 policy on all age restricted products, if the person buying any of those products looks… https://t.co/UGfJTSMOFp @catey999 For the safety of our colleagues and customers, if there's any suspicion of a proxy purchase, the sale wo… https://t.co/6Q1NJimxIO @catey999 Hi Cate, I hope you've had a nice day so far, aside from being refused the Smirnoff Ice today. I know it'… https://t.co/NcWgceiklB @JKRosie Please DM your full name, title, contact number, email & home address? Thanks- Lauren 4/4 https://t.co/py5Z991Bme @JKRosie Also please send the Batch Code (should be stamped near the expiry date) and the Expiry date? Also please… https://t.co/uqrv9CjrMA @TheJohnnyRobbo Hello John, thanks for getting in touch. I'm so sorry about this. Can you please DM your full name,… https://t.co/ql9R7FXV0s @JKRosie They will help with the relevant forms and have this sent off to be looked into further. Then you should b… https://t.co/bklYGWnlX3 @JKRosie Hello Rosie, I understand why you are disappointed! I am so sorry, I'm glad you are okay! Can you please D… https://t.co/9UijpnJ0WO @CraftyMamma2014 Hi Alessandra, thank you for coming through to me and I hope you;re having a good day so far! I ca… https://t.co/QYMF5kmRhp @DanielB00955238 Hey Dan, I hope you are well? I was wondering if you have just signed up to a new delivery plan? I… https://t.co/WeF85qneIO @SmithersTheStar Hello Alison, thanks for getting in touch. I have passed your thank you directly onto the store.🙂… https://t.co/fTQJGEJgvm @Debbbala Hey Debbie, If you can DM your phone number and I will give them a call and see if this is something that… https://t.co/lbOuCEEjqW @Timothygradwell We are making customers aware of the government guidelines in place, however our colleagues won't… https://t.co/42q29G0Omh @Timothygradwell Hi Tim, our colleagues wouldn't ask customers why they weren't wearing a mask as this can be for a… https://t.co/ZUpQu3pa3M @Richard_Field Hello, thank you for your message. I'm sorry to see this! Can you please DM your full name, email, n… https://t.co/qhX9HystEd @sa24101 Hi there, if they're unpasteurized we would put it on the label. I hope you have a lovely evening. Thanks, Kira @PunnyLadyCBG Hi Claire, I'm really sorry about this. Could you please DM us with the full name, address including… https://t.co/y73hz0Bykq @SophieBennett78 I mean Sophie, I'm so sorry. Can you let me know which store this was and what time he visited ple… https://t.co/0dLHBT373R @SophieBennett78 Hi Amy, thanks for getting in touch. I'm really sorry to find out your husband couldn't go into on… https://t.co/ysG9RjP779 @Kayleighwaylee Hi Kayleigh, we're currently in the middle of a mailing now and the latest the current vouchers sho… https://t.co/nwBFffiszy @sa24101 Hi there, I've heard back and my support team have informed me that if they're unpasteurized it would be i… https://t.co/8aTHQwZgIA @rtalwar Hi Rohit, thanks for getting in touch. I'm sorry to hear your delivery has not arrived as expected. If you… https://t.co/PDmbxV6qys @Alixxx1989 Hi Alix, can you please DM me your full name, email address, Clubcard number and full postal address an… https://t.co/Kh5sJSLJOl @Debbbala If you call 0345 677 9102 and follow the instructions to be put through to the pharmacy they should be ab… https://t.co/ixrVC3F1mw @Timothygradwell However, there may be some customers who are unable to wear a face covering for medical or safety… https://t.co/LF2DGFAaMX @Timothygradwell Hi Tim, thanks for getting in touch. We’re asking customers in our Scottish, English and Northern… https://t.co/ePmwzLaM0S @Debbbala Hey Debbie, thanks for getting in touch. I am sorry to see that you are still getting sms messages from t… https://t.co/qjEeuOijMC @sa24101 Hi there, I've enquired with my support team about this and will get back to you once I have more informat… https://t.co/R8E3Yl3fvt @ThePollitt HI Chris, this is an awful thing to see, I'm sincerely very sorry. Have you visited the store and spoke… https://t.co/EhTeMIzO0n @LukeBelso Hi there. All bags are recyclable at points in all of our larger stores. We also have several bag free/m… https://t.co/bqjHcjkdAB @sa24101 Hi there, thanks for getting in touch. I can have a look into this for you. Can you DM the barcode? Thanks… https://t.co/hxJ5V4zINV @HelenJoScott Hi Helen, this is something that we're looking into but for the moment I'm afraid you'll need to scan… https://t.co/MmOqeq7jFo @kandrews8098 HI Kevin, this is very concerning to see, I'm very sorry. Did you have the opportunity to raise the i… https://t.co/8nDjoLMX04
8/11
2020

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