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Tesco @Tesco United Kingdom

Welcome to the official Tesco Twitter! Follow us for all the latest little helps. Got a query? We're here to help customers 6am-11pm.

165,968 Following   562,283 Followers   2,261,519 Tweets

Joined Twitter 3/25/11


Hey #BTSArmy did you pick up the new @BTS_twt album today? Only £23 each! Selected stores. Subject to availabilit… https://t.co/7DI6XDYMWi @rmispinkmon Hello there, I will look into this for you. Do you have the postcode of this store? I'm struggling to… https://t.co/YDbxdodLw3 @Nick_Marchini Hey Nick, thanks for letting me know, I really do appreciate it. I've had those sent over so they ca… https://t.co/zkIp0QUdOn @dadag10z @YPLAC Hey Gary, I'm really sorry about this. We do expect our drivers to be considerate and respectful a… https://t.co/IvUFjgkIR4 @JessieOBland Hello Jessie, that's great thanks for confirming. Can I ask if this store is on Ardleigh Green Road o… https://t.co/SDuTSqE5xk @mummy2nicola Hey Nicola, I'm sorry about this. We're not aware of any IT issues at the moment but if you DM us wit… https://t.co/eDeJdxSGai @AnnaEll06605627 Hi Anna, thanks for your response. As mentioned above our colleagues are specially trained in how… https://t.co/vNV8Iq2k9x @lornapowelly We do greatly appreciate any feedback and I have passed this on for you so it can be taken on board a… https://t.co/ky6esZRQAr @lornapowelly More information on all steps we are taking can be found on https://t.co/QymVIcKZx7 this page and our… https://t.co/amSHs2hfSe @lornapowelly Hi Lorna, I am sorry to hear you feel this approach is to slow. We are looking at and implementing ma… https://t.co/j5biJHOEf8 @HarryRobertson5 Hi Harry, thanks a lot for sending that across. I've just found the details on the dog food now, s… https://t.co/ZSvk3ZdUXI @pennylongstckng Hello Penny, no problem. Oh no I'm sorry. :( Can you please DM your postcode? Thanks- Lauren https://t.co/py5Z991Bme @iamthe1andollie Can you tell me what time you were in store and give me a name or brief description of the colleag… https://t.co/pYkUylUOnO @iamthe1andollie Their Manager will have a word with them about the situation, that way they're focused on serving… https://t.co/SJyOLQMsmt @iamthe1andollie Hey Oliver, I can imagine that it wasn't a very good feeling standing there waiting to be acknowle… https://t.co/mlgaOPoiWp @bz27492968 Hi there, thanks for your response. Customer services are the department who take complaints and feed them back. Ty - Dylan @BeYourLightt_ Hi Summer, I hope you have a lovely evening :) Thanks, Kira @sarahboyes2 Hi Sarah, I am sorry to hear you have been unable to take advantage of the prices on selected switch t… https://t.co/13UxNzqVEA @b280c_2 Hi Neil, I've finally had a reply on this. The works are underway on the car park and it's all due to be c… https://t.co/ayZWBUDtYZ @grannymoonboots If you would prefer this, then please DM me with your full name, email address, postal address, ph… https://t.co/Xq7mjvXgr0 @thosas Hi JT, I've had word back from them and I've been told that it's been highlighted but it can take 3 weeks t… https://t.co/atCVHXW5xB @grannymoonboots Alternatively if you are not able to return to store then I can provide feedback to the store and… https://t.co/Qxa4vPe4wB @grannymoonboots You can return the packaging with foreign body contained to any Metro, Superstore or Extra and my… https://t.co/wiz5LRBvNJ @grannymoonboots Hi there, thanks for getting in touch. I'm so sorry to see that there is a piece of wood in your t… https://t.co/f1R5ul1sq0 @steph1078 Hi Steph, can you please DM me your full name, email address, full postal address and Clubcard number an… https://t.co/NTVPqRXMEe @pennylongstckng Hello Penny, I would like to look into this for you. Do you happen to have the Barcode for any of… https://t.co/ZcRjhBwxXl @Nick_Marchini Hi Nick, thanks for letting me know the ingredients are a bit funky in terms of the coding. I'm not… https://t.co/90E2cU67wT @BeYourLightt_ Hi Summer, I'm really sorry to hear that, It could be that they've run out. I'm sorry for any inconv… https://t.co/AhgpN8ZUMp @AnnaEll06605627 However we don't approach customers without reason, but of course we are happy to help if approach… https://t.co/I1v2dsex1q @AnnaEll06605627 Hi Anna, thanks for messaging back. I understand your points. The reason we're running the scheme… https://t.co/DR3MOlthNr @DianeJAgnew Hi Diane, I can certainly have a look into this, can you please DM me your full name, Clubcard number,… https://t.co/eWyDeC31YZ @Ronan_Barton Can you also let me know which store you bought this in and DM your full name, e-mail address and add… https://t.co/I42rtpDnqh @Ronan_Barton @B18_JQ @AuntBessies I would like to get this reported to our supplier so we can review our quality c… https://t.co/AWZP1MlYgl @Ronan_Barton Hi Ronan, thanks for getting in touch. I hope you're well. I'm so sorry to see the roly poly you boug… https://t.co/4M9D6Bvu6m @Zoe1303 Could you please kindly DM me with your full name, email address, photos of the product barcode, date code… https://t.co/3DQME1ihkd @Zoe1303 Hi there, thanks for your message, I'm so sorry to see the condition of the onions, Johnnie will be distra… https://t.co/vE3bUCjSNb @wpotten If you still have the packaging, can you send me the barcode, the SC code (SC****) on there, the expiry da… https://t.co/kDnRbxM7HE @wpotten I'll make sure our suppliers are made aware of that, that way they can look at making a little improvement… https://t.co/wUPz1IPguU @wpotten Hey there, having had a look at the photo, to be honest it does look like a bit of a disaster considering… https://t.co/4HJgE3T3zx @rolufss Could you please kindly DM me with your full name, email address, photos of the product barcode, date code… https://t.co/THT4Nc58wd @rolufss Hi Sarah, thanks for your message, I hope you are well. I'm so sorry to see the ice cream in this conditio… https://t.co/QdtP4uePGt @bz27492968 Hi there, thanks for your response. Customer services take complaints, as can I from here if you would prefer. Ty - Dylan @HarryRobertson5 Can you tell me exactly what dog food this is or send me a photo of the barcode so I can get the q… https://t.co/EEcsdJAyt4 @HarryRobertson5 Hi Harry, I really hope your dogs alright, I totally get that you don't want to give these to him… https://t.co/Nkm3N4wZTw @sharonfkay Hi Sharon, Thanks for getting in touch. I'd like to get your feedback about this to be fed back to the… https://t.co/sJpAbdkPxO @adam_skrabs Hi Adam, I can see you've posted your email in a public post. I would advise deleting it, to keep your… https://t.co/GSyT1HAu9j @x_hollylou_x Thanks for getting in touch Holly. I'm really sorry but although our IT teams are working to fix this… https://t.co/qLcwTc7pSo @English_girl98 Hello Ann, thanks for contacting us. I'm very sorry to hear these items being left out in the store… https://t.co/t4AfqC6XGf @bz27492968 Hi there, thanks for responding. Customer services is 0800 50 5555 from a landline or 0330 123 4055 from a mobile. Ty - Dylan @ncharlton0911 Hello Natasha, can you please also send me the Supplier code (e.g-SC979, should be underneath the ad… https://t.co/zBqLaQQVnd @MarkSpowart I would be happy to share your comments with the management team in store so this can be reviewed. Is… https://t.co/tSlqEFXSt8 @MarkSpowart Hi Mark, thanks for messaging back. I see. Personally I don't drink wine so I'm not sure how it's norm… https://t.co/FrhnwMKbHi @HarryRobertson5 Hi Harry, I've just had a look at that and I want to get this cleared up with my Support Team sinc… https://t.co/44O8A2wkcQ @ncharlton0911 Which of our stores was this bought from and when was this? Thanks- Lauren 3/3 https://t.co/py5Z991Bme @ncharlton0911 Can you please send me the packet's Barcode, Supplier code (e.g-SC979, should be underneath the addr… https://t.co/UcySMLZw44 @ncharlton0911 Hello Natasha, I'm really sorry that there wasn't enough of the Pork Belly in the packet for two peo… https://t.co/33aKIuvEz2 @Luc_ee So I can do that, can you DM me some details please? Can you confirm the full name, post code, first line o… https://t.co/EPvUQWZkUJ @Luc_ee Hey Lucee, I really hope you've been able to sort something out since your orders been cancelled - I'm hone… https://t.co/B1LBm4dRMc @kell_ant Could you please kindly DM me with your full name, email address, photos of the product barcode, supplier… https://t.co/xQx8hrUWF9 @kell_ant Hi there, thanks for getting in touch, I hope you are well. I'm so sorry to see the insects in your straw… https://t.co/wSTCqy7HGw @B_Colem Hello Becky, thanks for confirming this. I'm very sorry this wasn't recorded in store, this should have be… https://t.co/ubFEWGee8R @thosas Hi JT, I'll be honest, that's pretty weird - I've no idea what's happened there but that's definitely not r… https://t.co/ID8B0acJ14 @Simon8084 Hi Simon, thanks for your response. I'm afraid I don't have bags here to do this, I can only ask that yo… https://t.co/MxnyFDZf5g @jamesington Hi James, Not a problem. I would advise giving the store a call if you're unable to visit the store. T… https://t.co/39sx7Ms5i0 @dawn_dwall241 Can you DM me some details so I can do that please? Can you send me your full name, post code, first… https://t.co/LZLoBWVXRq @dawn_dwall241 Hi Dawn, I can imagine that's really been a load of hassle for you. It's a gutter that there's been… https://t.co/UndNow382Y @boyfrombow Your full name, address, email address, barcode, supplier code (SCXXX), price, the store it was from an… https://t.co/V1hW3ofBlo @boyfrombow Hi Tom, thanks for contacting us. I'm sorry to see your melon like this and I’m sorry for the inconveni… https://t.co/7l1TjdHAiA @ameelyah This is to update you and to share the outcome of our investigation, as well as to come to a resolution w… https://t.co/X0uxZ9mmJ0 @ameelyah Even if you keep it in the piece of tissue for safety reasons? A colleague will fill out a product concer… https://t.co/JNpemGxPCk @ameelyah Due to the severity of what's happened, we want to make sure this is thoroughly investigated so we can fi… https://t.co/dLtrNvqcXW @ameelyah Hi Amelia, thank you for bringing this to our attention. I hope you're well. I'm truly sorry to know you… https://t.co/TbjwuvjmcE @elliemayoliver Hi Ellie, thanks for your tweet. I'm really sorry to hear about this. Can you please elaborate on w… https://t.co/H3czxppD8x @mabusepussy Hi there, I'm really sorry to hear this. I'd like to get this fed back to the store management team. C… https://t.co/kvHmPpVNtW @CheeseAndWineB1 No worries at all, you're very welcome. Have a good weekend yourself :) Thanks - Dillon @RichClaridge You can read more about what we're doing on our Tesco PLC website. https://t.co/dCzjfscZhk Kind regards - Lenka 5/5 @RichClaridge We are constantly reviewing and improving the type of packaging we use, and we are also running a tri… https://t.co/TUZs6eM8QK @RichClaridge We're also going to remove one billion pieces of plastic from our own brand products by the end of 20… https://t.co/hj4ccdcHLb @RichClaridge We've achieved our target of ending the use of hard to recycle materials and black plastic from our o… https://t.co/zOoGR04pgO @RichClaridge Hi Richard, thanks for getting in touch. I hope you're well. I appreciate your concerns and we absolu… https://t.co/1oQxyWAEnZ @thosas Hi there, thanks for your tweet. It looks like the name has changed and I will make sure this is reported!… https://t.co/W7zuNNZKfx @Simon8084 Hi, thank you for your patience. I can confirm that my colleague in store should have accepted and repla… https://t.co/gCOrMeYHyd @bz27492968 Hi there, thanks for your tweet. Let me know which department you are looking for or what the complaint… https://t.co/zNfdh0XHGS @hollywilliams67 Hi Holly, thanks for your patience here. We believe this will be the sauce, have these been heated already? TY - Dylan @neilaylward Can you also let me know which store you bought them in and DM your full name, e-mail address and addr… https://t.co/IWGdM6Vnvi @neilaylward With this feedback, we will review our quality controls and improve wherever we can. Can you please DM… https://t.co/fX4uM9iaUy @neilaylward Hi Neil, thanks for getting in touch. I hope you're well. I'm really sorry to see the pack had two ste… https://t.co/18VGXjhxMf @hollywilliams67 Hi Holly, I'm just gonna check this out with my Support Team for you quickly - once I hear from th… https://t.co/RbEkWfSsTZ @RobJ3 I need your full name, address, email, barcode, supplier code – SC12345, picture of your receipt, store purc… https://t.co/w2QC6OHlT7 @RobJ3 Hi Rob, I'm sorry to see your Pea's have mould on them. I understand your disappointment. No I would not ear… https://t.co/mIJpJbba9C @CheeseAndWineB1 Hi there, I'm afraid these can't be reserved in store however, the best thing to do is to pop in w… https://t.co/W0cnvHnyll @M3lanieJC Hi there, thanks for your tweet. I'm sorry to hear that. I can certainly pass your feedback on to the su… https://t.co/WezmSqLsNL @AnnaEll06605627 I've mentioned the posters to the management team in store so it can be looked into. In regards to… https://t.co/H4DGLuxt94 @DonVijuan2489 Can you send me your full name, email address, the barcode from the pack, the SC code (SC****) on th… https://t.co/8f88COj2l7 @AnnaEll06605627 This isn't necessarily so we approach customers, it is more to signal to our colleagues to be mind… https://t.co/s5Rdp5baug @DonVijuan2489 I want to let our supplier know about these going rotten before they should've, that way they're awa… https://t.co/sVB5IDdFcm @AnnaEll06605627 Hi Anna, thanks for getting in touch. I hope you're well. I'm sorry to know that you feel we aren'… https://t.co/rCPvOGmNJ1 @DonVijuan2489 Hi Vijay, I hope you've got some spare peppers there to enjoy since these ones are a bit rotten - I… https://t.co/mkMGiMs2Dr @Simon8084 Hello, thank you for your message. I can't see the photos you have shared, can you try again or send the… https://t.co/sSAuiTZqoL @royston555 Hi Emma, I can appreciate that you no longer have the packaging or receipt and I'm sure you will recove… https://t.co/26PLtQsAtY
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