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Transport for London @TfL London, England

👋 Welcome to our official feed about the Capital’s transport network.

189 Following   2,420,756 Followers   99,377 Tweets

Joined Twitter 6/15/09


@MarcusChurchill Hi Marcus, I'm sorry if that caused any confusion. We currently focus on communicating severe d… https://t.co/OCRAjiZndv @MarcusChurchill @TramsLondon Hi Marcus, All of our social media accounts are monitored. There are currently min… https://t.co/mXn7VhvhpM @Yorkiekid200 @TfLRail @Crossrail The 17:56 from London Paddington is a Great Western Railway service. The 17:58 f… https://t.co/rw2yccl1Ag @CFamily77 @TramsLondon Hi, Please call the team on 020 8681 8300 to enquire about property lost on trams. Good l… https://t.co/fCuT8PACAs @Yorkiekid200 @TfLRail @Crossrail Hi Jacob, The next departure is due to be the 17:43 from London Paddington. Thanks, Tariq @JamesCoverdale1 @TfLRail Hi James, I'm sorry to hear this. Can I have the train time please? Mark. @ggeldenhuis Hi Gerhardus, Sorry we missed your tweet. Sutton station is managed by @SouthernRailUK - please get… https://t.co/a48xqDtR9N @RebeccaFlack86 Zones 2 to 9 does not exist. The nearest zones to that is 1 to 9. Thanks, Mark. @retr0rainb0w Hi Hannah, thank you for your message and apologies for the delay in replying. How can we help you? Many thanks, Theresa. @SimonTurner2 @LDNOverground Hi Simon, I'm sorry that we couldn't get back to you sooner. Trains serve stations o… https://t.co/x4ZOYIwVic @TrishyK_ Hi Trish, thank you for your message, apologies for the delay in replying. Can you DM us with your 8 dig… https://t.co/Kn45mZcQ81 @RhysCafc44 @Se_Railway Hi, It looks like a communication alarm was activated on a train at Erith. Some services… https://t.co/ukT5NJJeZZ @QueenFan @metline Hi Joanna, I appreciate how frustrating the last few months have been and apologise for any de… https://t.co/QtXNJgDVVR @shottley Hi Trish, Sorry for the late response. No reported issues at present. Please try again when you can a… https://t.co/QQWK7c4PiM @bex_palmer_81 @TfLBusAlerts Hi Bex – in the interim while waiting for a new Zip Card to arrive, another ticket wou… https://t.co/ecYjNKW7Eb @benchsmith @districtline Hi there, thanks for confirming and sorry for the delay getting back to you. Just to keep… https://t.co/V9ZtQIFvGB @SimonTurner2 @LDNOverground Hi there. Service has resumed with severe delays between Gospel Oak and Barking. Live… https://t.co/UNPDlhcgyI @RebeccaFlack86 Hi Rebecca, I've just checked this and its coming up as a Zones 1-9. Please see link:… https://t.co/lOJFg95wOT @MillieSansoye Hi Millie, I'm sorry for the late reply and that your train hasn't been arriving on time. So we can… https://t.co/O20XGty7lX @BradleyLawlor1 @metline Hi, you can still claim a refund for the single fare and refunds are given as pay as you g… https://t.co/Etz5DtLR9p @Joshua_Rose @centralline 2/2 There won’t be a 08:05 service to Ealing Broadway once the timetable change is in pla… https://t.co/Ij9grB2hRY @Joshua_Rose @centralline 1/2 Hi Joshua, sorry for not getting back to you sooner. We only have our current timetab… https://t.co/t0rLyJcXb5Swapping that trip helps improve London’s air quality, plus there's a few other habits you can try too 🚶🛍️🌳 https://t.co/9V2HYi3rSD @demp53y Hi Gary Case reference - 14412777 was refunded on 3 January. Case reference - 14412781 I apologise for, th… https://t.co/gvZT4qZYb7 @SamCullen21 Hi Sam, if your contactless card is unregistered and the charges occurred in the last 7 days, you can… https://t.co/3pM4AK17w1 @iCivilis @PC_NeeNaw Hi there, thanks for letting us know 😃 I'll pass it on to the station, have a great day! -Ahmed @jbrcmdr Hi there, you can also arrange this by completing our web form here: https://t.co/OvLFOcasKq We aim to rep… https://t.co/wZiVh7VRki @bushontheradio 😞 @NigelOwen77 Hi Nigel Currently no information I'm aware of about this. In the meantime, please email consultatio… https://t.co/ksBTJTcYn1 @SamCullen21 2/2 If you can't refund it via your account , please log this with us through your account (under the… https://t.co/xCIuTAUPjv @SamCullen21 1/2 Hi Sam. Sorry for the charge issue. If you register your card online you can see your charges the… https://t.co/zS5IzVTdNm @DrHydeous Hi David. Each to his own I guess, but seems like a wasted opportunity! 😄 Cheers, Tom. @TakingThePitt @LondonDLR Hi Alexander, apologies, a train at Crossharbour had a fault and should have now been tak… https://t.co/BK4Rz0pAXp @DKusotera Hi Vhitori, For this to be looked into, please call us on 0343 222 1234, 8am to 8pm. The Photocard dep… https://t.co/RgazJ8AsuY @playgirlc Hi Claire, I'm really sorry to hear this. Please feel free to provide more details here for this to b… https://t.co/M54YvWcOhV @JordanH65008365 Hi Jordan, I'm sorry that you're having this issue trying to log in - we're aware of this and work… https://t.co/aOWyN24Bnx @adspedia @metpoliceuk Hi Val, Thanks for letting us know. I'll let the relevant department know. Many thanks, Mark. @_hmixo Hi Hanad, I'm really sorry to hear about your bag. Please report this here for a response if you haven't… https://t.co/R8sqt6jrFq @BradleyLawlor1 Hi Bradley. You can still claim for service delay refunds even if you have a seasonal Travelcard. Cheers, Tom @bex_palmer_81 @TfLBusAlerts 2/2 To be able to travel for free at any time however, children aged 11 and over do ne… https://t.co/6E78eMbwwE @bex_palmer_81 @TfLBusAlerts 1/2 Hi Bex, sorry for the delay getting back to you and to hear this happened. Bus dri… https://t.co/TMJw4ssHDT @shputnik Hi there, thank you for your message, apologises we didn't see this sooner. I have checked the timetable… https://t.co/8k5vZixbtcThe glittering fun doesn’t stop when Father Christmas finishes his round trip – mark Canary Wharf’s Winter Lights i… https://t.co/508M2mJi5l @PC_NeeNaw Hi, thank you for your lovely feedback. I will pass on your comments to the area manager who'll let the… https://t.co/GrdjgrX62M @SpedAngelUK @EmilyJayneBates @metline @SadiqKhan @TfLRail Apologies, here the link: https://t.co/4hOB5aLrWN Many thanks, Mark. @EmilyJayneBates @metline @SadiqKhan @TfLRail Hi Emily, I'm sorry to hear that. We are improving the trains. For… https://t.co/50FLBbDtBw @MiZz_Virtuous @metpoliceuk @BTP Hi Eliza, I'm so sorry to hear that someone assaulted you on the Tube and I hope y… https://t.co/O822tpYr4b @ginaifeanyi 2/2 Here is a link to more information https://t.co/kgOtsrf1PK Have a nice weekend, Theresa. @RealJohnWynne @LondonDLR Hi John, I hope you had a great day. 😃 Thanks, Aysun @ginaifeanyi Hi Chika,1/2 thank you for your message, apologies for the delay in replying. The penalty fines are c… https://t.co/gXfiFEM6Gw @Swoozistar3 @LondonDLR Hi Susanna, sorry for the uncomfortable journey this morning. Can you advise which service… https://t.co/tkD9pCxH9v @Ghoul_of_London @metline Hi, sorry for the disruption this morning. Can you advise which platform information boar… https://t.co/6nY6rb9Tbp @FairtradeLondon @DFID_UK @tradegovuk_ecom @FCO Hi, glad you like it. 😃 Thanks, Aysun @catdavis123 2/2They then have 10 working days to reply to you. I do know that they are working on a backlog so it… https://t.co/RHR4toQKWQ @catdavis123 Hi Cat,1/2 thank you for your message, apologies for the delay in replying. Did you contact them via… https://t.co/wAVuisrLmF @Ciara__Bergman @LDNOverground @CCriadoPerez Hi Ciara, sorry the handle bars are so high. I'm not too sure who desi… https://t.co/l0z88A7HPX @Quilts63 @metline Hi Mark, sorry you were affected by the earlier disruption. You can claim for a refund if you we… https://t.co/j0MMKJQcgv @ezpixs @metline Hi, I appreciate it's been a difficult period and we do expect to see long term benefits once our… https://t.co/rwLPzzcX96 @jenni_parr Hi Jennifer. There's a pile of cards at the station, so they'd need the number to check against all the… https://t.co/jQ6vZ4D9bO @PotockaTeresa ❤️ @BradleyLawlor1 @metline Hi, sorry we let you down this morning. You can claim for a refund if your journey was del… https://t.co/95HZYTd9ou @ChrisBanks Hi Chris, thank you for your message,apologies for the delay in replying. We are aware of this and have… https://t.co/UGVDxAHk3C @_paayalshah_ @metline Hi Paayal, sorry we couldn't get back to you sooner, there are minor delays on all routes bu… https://t.co/mNcrOPucXn @karen_simpson1 @metline Hi Karen, sorry for the delays this morning. At the moment there are minor delays on all r… https://t.co/TbFC3ZURzG @NinaRoby2 @centralline Hi Nina. The reduction of these services at Debden, Theydon Bois and Epping means we are ab… https://t.co/bdj9RXvC1B @NadAhm3 Hi Nadia, thank you for your lovely feedback. I will definitely pass on your feedback to the area manager… https://t.co/YgRiN0uzv2 @farrcycle @centralline Hi, sorry for the busier platforms and trains. At the moment there are minor delays reporte… https://t.co/YMpNDEtOWf @guysorce @centralline Hi, sorry there was no information, can you advise which station is is please? Thanks, Ahmed @darealkokoclay Hi Koko, it sounds like you may have an incomplete journey. You can apply for a refund online by cr… https://t.co/hPID9fOh4d @meowmeowcat89 @centralline @luislopezbohada Hi, I appreciate it's been frustrating this morning for you. The servi… https://t.co/4aoOqpCXSz @alok2287 Hi Alok. Sorry for the disruption to your journey today, I can appreciate the impact that this has had on… https://t.co/omcXOhjkXm @bex_palmer_81 @centralline Hi Bex, I'm sorry your journey has been delayed. We have some cancelled trains along th… https://t.co/raydTPP8Eg @tucker166 @centralline Hi Ange, I'm sorry for the long wait and for the train terminating early as I appreciate it… https://t.co/vvfDoykRmq @david99126 Hi David. Thanks for letting us know about this. I'll pass this excellent feedback to the area manager… https://t.co/GxujDZiqn6 @laurenlproctor @centralline Hi Lauren, I'm sorry for the long wait for a train and for the train terminating at Le… https://t.co/t8bb5bGjJD @tucker166 Hi Ange. Sorry for the disruption to your journey. We had to terminate that service due to a fault with… https://t.co/oLLVUGnkmg @BoobzMcGee @centralline Hi Claire, I'm sorry your train terminated early and I hope you were able to board another service. Thanks, Aysun @TrabiMechanic @centralline Hi, sorry you're experiencing this again, I'll report this to our maintenance team. In… https://t.co/iPq9G0DXjS @jenni_parr Hi Jennifer. I've spoken to the station and you'd need to be able to confirm the card number before it… https://t.co/RrAzEBnm7V @Prodgey @metline @MayorofLondon I know how you feel. The following link can help with understanding how signal fai… https://t.co/HJ6hTsS2AU @Bagpussjo @LondonDLR I don't blame them. I would be confused too. Glad you were able to tap out and I hope you enj… https://t.co/l0RDmE08FY @misa_chern Hi. Sorry that you've a complaint to make about a member of our staff. Please can you log this, and we… https://t.co/dUbJ3zovSo @projiuk @jubileeline Hi Henry, I'm sorry to hear the train was blowing out cold air. I've passed on the details yo… https://t.co/AcJAQ9o5Oj @jenni_parr Hi Jennifer. Was your card registered online, and do you know the card number? Cheers, Tom. @Mike_Reeves15 @LondonDLR Hi Mike, I'm sorry for the inconvenience caused. We have a power outage at East India and… https://t.co/48Ca52zeDgHackney Wick⁠ 🧡🧡🧡⁠ Thanks for sharing Mark! https://t.co/gzrIeVJSDt @Bagpussjo @LondonDLR Hi Jo, we're aware of the power outage at East India and engineers are on site trying to fix… https://t.co/lXUfJtTfsd @matthowarduk @LondonDLR Hi Matt, I've just called the team and they are aware of the issue. Engineers are also on… https://t.co/TCplvSgGgF @cpb1956 Hi Colin. I can see that the service has now left. I'm sorry for the late departure and I hope the rest of… https://t.co/yjgECF3WUT @Prodgey @metline @MayorofLondon Hi Lyn, I'm sorry for the issues on the line as I understand it's frustrating and… https://t.co/q8MlqSJQLR @DanPatonMusic Hi Daniel. Sorry for the disruption, this is both ways on the line. Cheers, Tom @SabineAppleby Hi Sabine, Thanks for contacting us about this and apologies for the late response. There has been… https://t.co/8Y2qFEHJ5b @pete556 @willnorman Hi Pete Thanks for the message Please contact the TfL Data Protection Team . Their email is… https://t.co/lKMhYWI4I6 @jesshwan @BTP @BTPLondon @BTPNetworkResp Hi Jessica Thanks for the message Have you tried the text message syste… https://t.co/S5y9QJoLiw @VoiceToTheVoic4 @KateHolderness Hi Thank you for your message and sorry to hear this issue Please complete this… https://t.co/ULF1GIxgLS @KateHolderness Hi Kate, Thanks for your message and apologies for the late response. We have confirmed with the s… https://t.co/PQGxznblE3 @paulbrad250 Hi Paul Thank you for your message and sorry to hear about the incident with the bus N25 Please comp… https://t.co/Lhx6pZHZD3 @chriscatfr @ClementGzl Hi Christ @ClementGzl Hi Christian Thanks for the message I have logged this as a complaint. If you DM me and give me your… https://t.co/lpzQygoTsc
1/17
2020
@ClementGzl Hi Clement Thanks for the message and sorry to hear about the noise. Can I ask which station in Strat… https://t.co/fX4BsT2ymE
1/16
2020

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