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581 Following   211,533 Followers   150,318 Tweets

Joined Twitter 9/5/08


@Jamess_Doyle We are contacting our customers at the nearest opportunity James, if you would like to message us pri… https://t.co/7TctOqUhIx @sharonC79449073 This is something that you would need to speak to TUI fly about Sharon as we don't deal with fligh… https://t.co/UfMaqeiOfW @Mckendzz Hi, we would advise checking their FAQ for these details. ^Sasha @cprowee Hi Chris, we are continuously monitoring Government travel advice and reviewing our holiday programme in l… https://t.co/tOdda4LtSe @Jamess_Doyle I'm afraid we can only provide information based on our latest update James. ^Dave @sharonC79449073 Hi Sharon, We're not able to comment on policies for flights departing from Holland, as this will… https://t.co/xuV7xbdgMX @BeziRebel Hi Trudy. I'm sorry for this. I can see that you've spoken to our team via DM and Live Chat earlier toda… https://t.co/7QGofKYGIK @Amberose21 Hi Amber, I've checked this and it does show Jamaica to be cancelled until the 6th November on the link… https://t.co/aYVV5W8gNU @sammkirkby We'd let you know as soon as possible Sam. We'd contact any impacted customers directly with further information. ^Dave @Jamess_Doyle We'd contact you as soon as possible James. As the situation is continually updating, we wouldn't hav… https://t.co/WDitfhk3Ix @Madzka181 Hi there, we are not aware of any issues, I would advise contacting our Sales Team on 0203 45 2688 ^Dan @leeeds20 Just DM'd you Lee. ^Dave @LizzyParker__ Hi Lizzy. We've set up a retail support number to help any customers with retail bookings, at this t… https://t.co/B2uaccRKQk @waldo23369 Hi Peter. If we cancel flights for a certain date, we wouldn't be able to offer hotel only during this… https://t.co/0ZT3P5ijEb @aheadless Hi, if you have any further queries which are not covered in the above link, please send us a DM and we… https://t.co/A5QUDLsowR @miss_mcinerney I'm glad we've been able to help you with this Laura. If you need anything else please let us know :) ^Dave @LemonadeLifeox Just dropped you a DM Alexandra. ^Dave @waldo23369 We're constantly reviewing flights to all of our destinations, if you're impacted in anyway we'd contac… https://t.co/1tEmEDErAN @Denham1Dawn Hi Dawn. We've cancelled holidays to Dominican Republic until the 6th November, however if this change… https://t.co/e0trerKcdX @mulier_loquax Just dropped you a DM Lee. ^Dave @mulier_loquax Just dropped you a DM Lee. ^Dave @LizzyParker__ Hi Lizzy, the Basingstoke store is currently closed. If you need to speak with a retail agent you ca… https://t.co/e7ArJF4QLe @Amberose21 Hi Amber, this information can be found here : https://t.co/NVkseVhOXM ^Beth @MrMightySquishy Hi, can you send us a DM with your booking ref, lead passenger's full name and DOB, as well as you… https://t.co/zBUZUpajkS @BeziRebel Hi Trudy, I'm sorry to hear this. I can see we are speaking with you via private message, we'll continue… https://t.co/IxmjKzTE7f @Mckendzz Hi, if your holiday is cancelled by us you would be notified and options would be available to you. In re… https://t.co/wUs6rC5EtA @aheadless Hi, This does apply and you can find the Terms and Conditions below^Nathan https://t.co/BdSI3Amlyw https://t.co/0LkWAIjLaL @lindsaaays This isn't for us to enforce Lindsay, it's down to the individual to follow Government advice. ^Oli @cprowee Hi Chris, we'll let you know if your holiday is affected asap, people travelling on the 6/11 will be infor… https://t.co/Gv5sGUD8QR @fearonCB4 Hi Cameron, I'm sorry to hear of your experience and that you feel this way. If you would like to discus… https://t.co/5d6vSEuKkM @yid1975 Hi Leigh, if you can DM us and provide your booking reference number. Also for data protection can you con… https://t.co/b3XCMHk5wA @nat_mortimer Hi Nat, can you send us a private message with your booking ref, lead passenger's full name and DOB,… https://t.co/l2AGPJTM3V @PeteHutchinson9 Hi Pete, I'm sorry to hear your having trouble contacting customer service. We haven't had any not… https://t.co/ciqeQhsFBL @samsimpsonaa Hi Sam, we are continuing to monitor the situation. Should your booking be affected and we are unabl… https://t.co/8xp1TzL0nC @elliottcook Hi Elliott, can you send us a private message with your booking ref, lead passenger's full name and DO… https://t.co/yjoFpIjFWT @lindsaaays Hi Lindsay, if you're self-isolating or your area is in a local tier 3 lockdown and you are due to depa… https://t.co/x8U9nKupfJ @1881leanne Hi Leanne, when travelling in Premium you'll have lounge access at UK airports, if available. I would a… https://t.co/hZL7nRNDCP @Shabazbell Hi Sharon, I am sorry to see this. Please drop us a message with your booking reference so we can take… https://t.co/5OKOhCnCrF @sharonC79449073 Hi Sharon, please could you confirm if you booked via TUI UK & Ireland? ^Aimee @Pfinn1969 At the moment Paul Jamaica is cancelled up until the 6/11, any future updates will be available here… https://t.co/Euu24xCXZT @ClairyWary I'm glad to see this, Claire. If you have any further queries, you are welcome to drop us a message^Nathan @ohitskxyla Hi Kayla, I've raised this with our web team to try and locate the issue with the link. We hope this to… https://t.co/FNwlwCt1UI @76Jaynecarter Hi Jayne, could you pop us a DM with your booking reference so that we can check this for you please? ^Niamh @ClairyWary Hi Claire, if you are having problems amending a booking DM us with the amendment details in full, we'd… https://t.co/Q0NRB9T33a @ohitskxyla Hi Kayla, if it's an app, please ensure it's the most up to date version ^Lauren @laurenmcconkey Hi Lauren, your booking should be going ahead as normal but we do continue to monitor the situation… https://t.co/t1TKtl5LeW @Ashleighfmorris Hi Ashleigh, as soon as any changes have been confirmed by our dedicated Holiday Change team, we'll be in touch ^Rebecca @carringtonc58 Hi Chris, Currently holidays to Egypt are cancelled up to the 6th November. Holidays after this date… https://t.co/6dWPApOqYo @SarahWarren90_x Hi Sarah, we've advised this above and via the link. We won't take you to places where you have to… https://t.co/KbnReTRBHs @JenB02440762 Hi Jen, should there be a change to your booking or we can't take you on holiday as planned, we'll pr… https://t.co/LpHVss8OQQ @Smdavis2 Hi Sharon, as we use third party flights for this destination, dates are released slightly later. These a… https://t.co/por6OirME8 @AbbieHowell Hi Abbie, This has been updated on our website, you'll be able to view this here; https://t.co/NVkseVhOXM ^Heul @SarahWarren90_x Hi Sarah, We promise we’ll only take you on quarantine-free holidays. This means we won’t travel t… https://t.co/ognh6NnhyN @stephaniebell65 Hi Stephanie, We're continuing to review all our upcoming holidays. For further updates, we recomm… https://t.co/UxVbWPG0il @THEAmyEdgar Hi, when we receive official confirmation, we'll advise our customers accordingly ^Rebecca @ohitskxyla Hi Kayla, I've not had any issues accessing this. Please try opening the link with Google Chrome ^Rebecca @AndyTomkins7 Hi Andy, Please can you send us a direct message with your booking reference and we'll confirm option… https://t.co/JQ6j7TeBkE
10/30
2020
@DavidUppermill Hi David, We always hope a change won't be made to a customers booking however this is sometimes be… https://t.co/dWPe7fnv7O @megan_jadeeee Hi Megs, These holidays are on sale around 11 months in advance and will be on our website in the next few weeks. ^Terry @sunderland28 Hi, Please pop us a DM with the booking reference, lead passenger name, departure date and postcode s… https://t.co/pLjxhAe1QW @SarahWarren90_x Hi Sarah, we're continuing to monitor and review all our upcoming holidays. If there are any chang… https://t.co/6u3884jQmz @chazzybrady Hi, please DM us your details and queries and we'll do our best to help ^Rebecca @scubachick1975 Hi Lisa, I'm sorry your holiday isn't going ahead as planned but I'm so pleased our team were able… https://t.co/CidUSIBMRU @Mckendzz Hi, You will still be able to book the test and use this code before booking a holiday. ^Terry @tonywoots69 Hi, We're reviewing our upcoming holidays and if we can't take you on holiday as planned, customers wi… https://t.co/4upWpxBorJ @savojh42 Hi John, please find all our latest travel information here https://t.co/wDZQKYinKX ^Rebecca @MarkJac99578971 Hi Mark, please send us a DM including the booking reference, lead passenger name, departure date… https://t.co/AJ0tX0WNJk @samantha_wil2 Hi Samantha, please contact your rep for further assistance whilst in resort ^Rebecca @mrseyebalpaul Hi Jo, we'll continue to closely monitor the situation along with Government advice. We'll update ou… https://t.co/W2mXRH43ja @anthonyslloydo1 I'm sorry for the delay. If you require any assistance, please send us a DM with your details and query ^Rebecca @mark34780918 Hi Mark, If you're self-isolating or your area is in a local tier 3 lockdown and you are due to depar… https://t.co/LpWr74aXbH @KarenTaylorSmi1 Hi Karen, we're closely monitoring the situation and will update customers as soon as possible if… https://t.co/rKAyhXiD7P @GeorgeG60648904 Hi, we're continually monitoring the situation and will update customers at the earliest opportuni… https://t.co/74nvnV9CB5 @THEAmyEdgar Hi Amy, When we have any information customers will be informed. We're not able to advise when we will… https://t.co/RGhEWFFnxq @ohitskxyla Hi Kayla, I was able to load the guide here - https://t.co/Xx2PeHN5dg Please try using another device b… https://t.co/OugwkxuFIW @lemcgarry Hi Laura, I'm sorry to hear that. Have you contacted the airport to see if these are in lost and found? ^Beth @80Princey Hi, due to the continued FCDO advice against travel to Jamaica, we have cancelled all holidays to Jamaic… https://t.co/RbAFGFV6er @Ashleighfmorris Hi Ashleigh, we'll contact customers as soon as possible to discuss their options should their boo… https://t.co/xuvQVjSSi3 @RyanMcCoy1980 Hi Ryan, all our latest information will be provided on our website. We'll contact customers directl… https://t.co/8MlcJmwDgX @DavidUppermill Hi David, I'm really sorry to hear about your recent experience. At TUI, we work on a live pricing… https://t.co/LQiAjX3usj @AshD54571733 Hi Ash, I can see we've responded to a recent tweet. ^Heul @AshD54571733 I'm sorry to hear about your recent experience, Ash. Please send us a DM with your full query/ compla… https://t.co/hcgUk3uDpq @Prettyhomeprint Hi, please pop us a DM including your booking reference, lead passenger name and postcode on the b… https://t.co/XQOFuKvuBx @BeccaH88 Hi Becca, we're contacting customers as soon as possible to discuss their options should anything affect their bookings ^Rebecca @DarrenBourne2 Hi Darren, please can you pop us a DM with your booking reference, lead passenger name, departure da… https://t.co/wnbZqGA5zT @nigeloaks Oh wow, jealous! 😍 😍 I hope you have an amazing time on both! ^Lauren @vjg46 Hi Victoria, we can't wait to welcome you on holiday with us again in the future! ^Kayley @Maurice95067878 Great photo Maurice! Thanks for sharing this with us :) ^Kayley @tonywoots69 Hi Tony, we've cancelled all holidays to Cape Verde up to and including 6th Nov 2020. We'll be emailin… https://t.co/vSvR4SUbdX @Amberose21 Hi Amber, If the FCO deem it safe to travel to Jamaica then we will start travelling there again. Havin… https://t.co/PylYOOl2MR @Chris_P_Lloyd Hi Chris, we request customers send us a private message as we wouldn't discuss personal details via a public thread. ^Beth @darklilly1604 Hi Natalie, I can apologize the notification hasn't been sent out quite yet due to current situation… https://t.co/XE47XozDXM @SamL1994_ Hi Sam, I'm sorry to hear this but if you call our dedicated team on the number above, they will be able… https://t.co/MFEFZ1PB4c @jamesstuart789 Hi Jimmy, we've cancelled all holidays to Jamaica up to and including 31st Oct 2020. Anything trave… https://t.co/RgY5f4DXCL @THEAmyEdgar Hi Amy, We are working to gather more information on whether a PCR test will be required by the Govern… https://t.co/RHtURmeEfl @ChelseaRhianna Hi Chelsea, can you send us a private message with your booking ref, lead passenger's full name and… https://t.co/CxYQx1b77q @nigeloaks Oh my, that looks beautiful! 😍 Please bring some of that sunshine back with you ☀️ Great to hear you hav… https://t.co/lcEYiqAB9S @melaniejane40 Hi Mel, I'm afraid without an official notification from our Holiday Change team, all we can advise… https://t.co/tyParfRVXW @Amberose21 Hi Amber, we promise we’ll only take you on quarantine-free holidays. This means we won’t travel to pla… https://t.co/kpce3kJtJw @RyanMcCoy1980 Hi Ryan, we've cancelled all holidays to Jamaica up to and including 31st Oct 2020. We'll be emailin… https://t.co/VrpXgWQgVN
10/29
2020

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