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Twitch Support @TwitchSupport San Francisco, CA

Social Support hours: Mon - Fri, 4am - 4pm PT // About us: https://t.co/267MSpf6Oj

67 Following   873,858 Followers   34,157 Tweets

Joined Twitter 12/15/11


@TheBino_ Ah good. If you haven't heard back yet, we ask for your patience. We handle the cases by the order they'r… https://t.co/XDCAlWU1ob @Bigmacbook Hey there! The Prime support team might be able to help you: ✉️: https://t.co/MswnQoGymZ @RealMrAlanC If you go to Preferences > Affiliate > Affiliate Onboarding, you should have a button there named Start Over. 😊 @ChxckenAlfredo This could take several days to process. We appreciate your patience while it's going through. On… https://t.co/OX11PkK5Qa @ChxckenAlfredo Hey Alfredo, sorry for the troubles. You should be able to update your phone number with this tool:… https://t.co/393tGqoKrh @TheBino_ Hey Bert, I'm sorry for the troubles. If you're still having issues, can you send us a ticket for this?… https://t.co/CBtWIfqDe0 @zDualVission Hey Zach, what issues are you experiencing when trying to log in? @Wolf1030 Hey Wolfen, at this time we do not have this ability. However, we are always looking for ways to make improvements. @KasperWiering Hey, Kasper. What issue are you experiencing when trying to send a ticket? @jean_the_writer Hey, Jean! If you're having trouble resetting your password, our support team might be able to hel… https://t.co/11gt3WKbdM @Hoeschasejoe Hey, joseph! If you're having issues with Authy's tokens, I'd recommend checking this out: 🔗… https://t.co/z5murdRDAW @travtarr Hey Travis, no plans at this time for this. We're interested in your use case for this, if you don't mind… https://t.co/HmzJNtR3Ky @litty_x_titties Hey, Litty. If you send us a ticket our support team should be able to review your case and clarif… https://t.co/pYu5aR4s0v @Raaandy_tv @BubbleSheep As for UserVoice itself - it's our feedback site! We can't always catch the feedback we re… https://t.co/RdauW3aJZB @Raaandy_tv @BubbleSheep That's fair! We try to squeeze in UserVoice when we can, but Twitter character limits some… https://t.co/Tb93IHEmus @RealMrAlanC You won't lose your Affiliate status. You will just be warned that you'll need to complete the forms… https://t.co/glPmJLYvpM @retr0ali Hey Ali, we appreciate you sharing these ideas. Our teams are always looking for ways to make improvement… https://t.co/VG8ByLfNt4 @PaulSmithDM Hey, Paul! We have our UserVoice forums, where members of the community can leave their ideas to impro… https://t.co/7oGQ2OyfR7 @TuteSanguineti Hey, Matteo! Some things you can try: - Deactivate all browser addons/extensions - Clear cache + c… https://t.co/4rq46S3TEk @BubbleSheep Hey Bubs, we appreciate the feedback on this. If you don't mind sharing this idea with the community o… https://t.co/LcOIZxIqUS @RealMrAlanC Hey, Alan! If you need to update the info on your Affiliate contract, the best thing would be re-start… https://t.co/YZ0ZEjXolj @LambbChops @NabroJT While that isn't something we have available, we are open to feedback, and would love to hear… https://t.co/TRRc3bnDha @LambbChops Hey LambbChops, with this update, you can view the Founder status of users that are currently subscribe… https://t.co/4Vk3biZoTF📢 Updated Founders Badge experience! ⭐ Creators - download your sub list to see subs by founder status & sub type ⭐… https://t.co/d7mnZg7Ofp @allan_randall19 Hey Allan, this issue should be resolved now. Are you still experiencing this? @WaitOnRemi Hey Remi, sorry for the issues. This should now be resolved. Are you still experiencing this? @MartiniChaos Hey there! This should be resolved already. Do you have the option to re-start the onboarding? It sho… https://t.co/TWMsofMiur @NoMagz_ Hey there! If you need your Authy ID, our support team should be able to help as long as they can verify y… https://t.co/qkZt8frTiU @camsta83 Hey, Camsta! If you're having issues with your Prime Gaming sub, please reach out to the Prime support te… https://t.co/pGdFWeOHQQ @CapitanMebbe Hey there! I'd recommend contacting Prime Support so they can try to help: ✉️: https://t.co/MswnQoGymZ @xProdz_ Hey Prod, double check your bitrate - we support up to 6k kbps, so if it's any higher than that, you may n… https://t.co/UkzfR5KnBr @Scarlet_Rogue25 Hey, Xkorpitron. If you're having issues with a sub, please send us a ticket so our team can inves… https://t.co/ia7tpOP1ML @Tru_RL Hey there! You can tell your friend to send a ticket in so our team can review his case and see if there's… https://t.co/ywgPrarB6x @VanshBordia Hey, Vansh. If you've already sent a ticket, our support team should get back to you as soon as they c… https://t.co/fdHqTSG8z8 @CloxdyK Hey there! Please reach out to our support team, they might be able to help: ✉️: https://t.co/qwlpdtMPW1https://t.co/XmKgpFtMkR @LordPoision502 Hey, LordPoison! You can change capitalization without having to change the username. You can do so… https://t.co/oPPRppbyW8📢 Hey new Affiliate! We understand it can be overwhelming once you've completed your onboarding, so we've created… https://t.co/TYsPC10LT8 @MattRoyalMusic Hey, Matt! You should be able to contact us without having to log in using these categories: ✉️:… https://t.co/nrjbfc0NPL @GhostLeader34 Hey, Eithan! When that happens sometimes it helps copying the link and pasting it in a browser, inst… https://t.co/UdVMKq678J @argnara Hay, Argnara! I'd suggest contacting Authy's support team. They handle 2FA for Twitch, so they might be ab… https://t.co/s3RWxfIcBw @yungisBAD Hey Yung, you can change the phone number registered to your 2FA by filling out this form: 📝 https://t.co/rDwbaAJQoP @Catthekiller5 Hey there, sorry to hear you're having issues. Can you send us a ticket so we can assist you with th… https://t.co/ns3dk6ySBL @Quicksymphony Hey there! If you remember the old number, even if you don't have access to it, you should be able t… https://t.co/CaBEK0bind @Xpllode Hey Xpllode, you should be able to update your phone number through this tool: 📝 https://t.co/rDwbaAJQoP @alyssa13622073 Hey, Alyssa. I know this kind of situation can get scary. If you believe your account is in danger… https://t.co/s7SK4GOZFz @leeannster Hey, leeann. I'm afraid we can't go past the restrictions when it comes to name changing. You'd have to… https://t.co/d8XscUfRfj @erekus729 Hey Eddie, if you're having trouble coming up with a strong password, we recommend looking into password… https://t.co/gxO8ufSEOu @PerilousOnset Hey, Dexter. What's the problem you're experiencing when trying to log in to your account? @Boer49954305 Hey, Boer. Unfortunately when you rename or delete an account, the previous username stays taken for… https://t.co/6JWCl0lLxf @MechaweegTV Hey Weeg, thanks for presenting this to us. We have a Uservoice set up for the community to share idea… https://t.co/y7ZfPa93Vw @MiniZhao0 Hey, MiniZhao. If you remember your old number, you can update it even if you don't have access to it an… https://t.co/9TnD17tEBe @TallBiancaXO Hey there, sorry about that. Could you try copying the password reset link and pasting it on a browse… https://t.co/fFxUCFBxfQ @dengekicomics Hey there, if we are unable to verify your identity based on the information provided, and present o… https://t.co/PQvuvLnx21 @lucifer2n Hey Tigers Den, recently some clips have been removed due to having copyright protected music present. T… https://t.co/mwpUoQGwMN @thsisAgentSmith Hey, Alex. If you're still having issues with this, please reach out to support: ✉️:… https://t.co/azF1EPrHyU @Dalovetweets1 Hey there, we have not sent out payouts for this month yet. Payouts are sent out on the 15th of the… https://t.co/LQNAiyhPzN @sebalopezmeyer Hey, Sebastián. I'm afraid that if you didn't have the option to save past broadcasts activated, th… https://t.co/NSY2NrJJwj @LeeGurd Hey, LeeGurd! I'd suggest reaching out to our support team. They're probably able to help you out: ✉️: … https://t.co/fhV3iOn1Dq @biggestjoel Hey, Joel. Have you tried contacting Authy? They handle 2FA for Twitch, including SMS codes. They migh… https://t.co/pHIIjFlnKF @shawtybugattii Based on the screenshot you provided, it actually looks like you may be looking at a subscription t… https://t.co/wB5zAaHixi
8/12
2020
@otakuson98 I'm sorry you're still having issues with this. If you submitted the request through the form, it will… https://t.co/u2XBRE2I7b @JoeyMiladinovic If you're unable to use the tool to update the phone number, I encourage you to contact Authy's Su… https://t.co/AzQQiDnpQc @rico_is_Fifty Hey Rico, sorry for the delay. Those subscriptions should be present in the channel analytics. Howev… https://t.co/MHKDulxKlr @EE2K1 Hey uPhu, when setting up 2FA, you set up an Authy account in the process. Because of that, contacting their… https://t.co/XFJrCDiY8J @wildroger2017 Hey Roger, if you're having issues with Authy, I recommend contacting their support team. ✉️:… https://t.co/BoTYDZ1qwP @EE2K1 Hey uPhu, you should be able to update your phone number using the phone change tool here: 📝… https://t.co/FvpvC6xqKy @tomkiller505 Hey there, you should be able to update your phone number with this tool: 📝 https://t.co/rDwbaAJQoP @LadySicks Hey there, can you send us a ticket so we can help you out with this? ✉️: https://t.co/qwlpdtMPW1 --… https://t.co/ntoj37TIBA @Brianan68765619 Hey Brian, I'm sorry to hear about this happening. Can you send our team a ticket for this? ✉️:… https://t.co/Tq31cP0rp5 @JoeyMiladinovic Hey Joseph, you should be able to use this tool to update your phone number: 📝 https://t.co/rDwbaAJQoP @TuckkTV Hey Tuckk, the process may take some time to finalize. You may want to contact Authy Support for help with… https://t.co/C9G87EaKuJ @otakuson98 Hey there, I'm sorry for the issues. You should be able to update your phone number with this tool: 📝 https://t.co/rDwbaAJQoP @stu_1984 Hey Stuart, sadly we can not offer DM support. But if you send us a ticket, we should be able to help you… https://t.co/c03d9h1qRT @EfrainRO7 Hey Efrain, you should be able to update your phone number with this tool: 📝 https://t.co/rDwbaAJQoP @x_Shugo Hey Shugo, sorry for the issues with this. If you're still having this issue, can you send us a ticket?… https://t.co/tFvX5Vqdvc @ArtChick79 Hey there, have you contacted Authy Support regarding this? ✉️: https://t.co/VupItlSkSu -- Click 'Ta… https://t.co/BBkffBFo4B @RNKJR21 Hey Richard, are you having trouble sending us a ticket for this? ✉️: https://t.co/qwlpdtMPW1 -- Accoun… https://t.co/pWRty7MH0x @dengekicomics Hey there, can you send us a ticket so we can assist you with this? ✉️: https://t.co/qwlpdtMPW1 -… https://t.co/jSqe2Lt1pz @MViran18 Hey Ella, you will need to update your number with the Phone Change Tool: 📝 https://t.co/rDwbaAJQoP @NoMagz_ If you've used the tool to update your number, you may need to wait for it to process. Additionally, you m… https://t.co/nKVSzZlGcE @ClasherSZN If that's the case, I recommend reaching out to Authy Support. ✉️: https://t.co/VupItlSkSu -- Click… https://t.co/IqLeLROnIe📢 We've noticed confusion about a chat experiment we are running that enables replies in chat so we wanted to clari… https://t.co/HMjWhVoTDN @ClasherSZN Hey Clasher, the phone change may take several days to process. Once that's completed, I recommend down… https://t.co/VG836vg6QH @YesqArts Hey Yesq, if you send us a ticket we should be able to assist you with this. ✉️:… https://t.co/IKUO2F8Sgu @NoMagz_ Hey NoMagz, you'll need to use the tool we sent to you previously to update your number. 📝 https://t.co/rDwbaAJQoP @Baileyballss Hey there, this usually happens when the withholding rate is incorrect. I recommend redoing the onboa… https://t.co/L1NY2zbM4D @JoeyLee1884 Hey Joey, you will need to reach the required sub points to unlock all five emote slots. 📚 https://t.co/tfHB0waz1F
8/11
2020
@lewzzo Hey, Lewzo. I'm afraid we can't manually free up usernames. If the account is really inactive (not having f… https://t.co/8Raczm3vC9 @ErynIRL Hey Eryn, this shouldn't be the case. If they are still having this issue, can you have them send a ticket… https://t.co/1D4Rh1gHZ7 @MpTengu1984 Hey there, sorry for the troubles. Are you still having issues? If so, can you try disabling addons/extensions in your browser? @MalixaTV Hey Malixa, sorry for the troubles. 😕 If you're still having issues, can you send us a ticket? ✉️:… https://t.co/KgcZQTBlDl @mguar7 Hey, Mike! Our support team might be able to help you with that: ✉️: https://t.co/qwlpdtMPW1 -- Account/L… https://t.co/sUhHwQ5zXj @Bigtomk22YT Hey there, sorry to hear about the issue. If you're still having issues, have you tried disabling your… https://t.co/hYfn1SjprQ @rico_is_Fifty Hey Rico, sometimes the revenue can take some time to appear on the channel analytics page. It should appear soon! @n0_zone Hey there! What's the issue you're experiencing when trying to log in? @Airlessmean Hey Airless, the revenue split remains what it was prior to the name change. @thatrealstar Hey there, I recommend contacting Authy Support if you're having trouble. ✉️:… https://t.co/KBLdotM8ju @Gabriel_ValimPR Can you try disabling your addons/extensions for your browser? Or maybe just try using your browser in incognito mode? @cweller917 Hey Christopher, when setting up 2FA for your account, you set up an Authy account in the process. For… https://t.co/BVVzWyR5xD @Whale_Hunter_23 Hey, Whale! If you've sent a ticket, don't worry. Our team will review your case and get back to you as soon as they can.
8/10
2020

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