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Your official source for Twitter Support. Follow us for tips, tricks, and announcements.

17 Following   6,167,826 Followers   28,411 Tweets

Joined Twitter 12/4/08


As part of this update, we’ve removed the Worldwide Trends view, but hear us out: we're working on improving Explor… https://t.co/MXcYlRrhF5Now more than ever, it's vital to see what’s happening anywhere in the world, from wherever. So we updated how Expl… https://t.co/5fO7SuYAhE @wolftic There isn’t a standard for how browsers cache downloaded data. We noticed that the way Firefox stores cach… https://t.co/ZLm1zCZc9Z @KostasSpiderman Yes, push notification settings for DM reactions are currently available on iOS and Android only. @TorchAtlas That’s right! If you want to receive reaction notifications for all messages when you’re in a group cha… https://t.co/fAbJHWRJZQAfter learning of a vulnerability, we recently made changes to the way Mozilla Firefox stores cached Twitter data t… https://t.co/ueW6BQ2VnS @NedalAlomari1 Hey Nedal! You can update your DM reaction notifications by opening the main menu, tapping “Settings… https://t.co/g2nCfo3RgV @TorchAtlas Your notification settings for Direct Messages won't be affected. When Message reaction notifications a… https://t.co/yYsgvp0MWk
4/2
2020
😂❤️😂🔥🔥👍❤️😢👎😲😲❤️😂 Want to manage those DM reaction notifications? By default, you'll now receive notifications onl… https://t.co/tGfi9rmEZ4We appreciate your patience and understanding while we adjust this process to help keep people safe on Twitter. L… https://t.co/q0EL35rtma🌐 We’re using technology to help our team prioritize reviewing the most severe cases of rule violations. 🌐 We've im… https://t.co/Pm7mLZUYKHDue to the COVID-19 global health emergency, our support team's availability has been impacted and it may take long… https://t.co/xd7WLnncGd
4/1
2020
@jaysonrogue Hey Jayson, if you think we mistakenly suspended your account, you can file an appeal using this form: https://t.co/oKMZnYfJGK @HelenBovill Hi Helen, if you think we mistakenly suspended the account, you can file an appeal in app or use this… https://t.co/TEep2KaL4q @2CYPHERJ00NS Hi! If you think we mistakenly suspended or locked your account, you can file an appeal using this fo… https://t.co/VgTvy0Dbtb
3/31
2020
DMs have been fixed! You should be able to send and receive DMs as normal. Tell your friends we said hi. 👋
3/29
2020
We’ve heard you’ve had some trouble with sending and receiving DMs, and are currently working on a fix. Thanks for… https://t.co/ce72hwLD9A
3/28
2020
One of our top priorities in these difficult times is to keep Twitter running and the Tweets flowing. Our work has… https://t.co/DAPPxK8Nv8
Retweeted by Twitter Support
3/27
2020
We’ve clarified our approach to reducing the amount of harmful content on Twitter from outside sources. Here’s an… https://t.co/FBqpzNn3ZS
3/23
2020
We’re also considering a way to take public suggestions, but first are reviewing the suggestions we have from globa… https://t.co/eTKGIS8CfoAccounts are only eligible for Verification if they follow the Twitter Rules, including our specific guidance aroun… https://t.co/KEG3gbxhLhPlease also ensure your Twitter bio references (and links to) the institution you are associated with, and that the… https://t.co/zUr3iGQqQwTo #COVID19 experts: we are prioritizing Verification for Twitter accounts that have an email address associated wi… https://t.co/y9JFqZr5OrPSA about what we’re doing to Verify Twitter accounts that are providing credible updates around #COVID19: we are w… https://t.co/mxVFMi28rd
3/21
2020
As part of a new rule, we may add a “Manipulated media” label to videos and photos that've been edited and deceptiv… https://t.co/TvXYali0nG
3/19
2020
Update: we’re expanding our safety rules to include content that could place people at a higher risk of transmitti… https://t.co/Q1TOSX6YVp
Retweeted by Twitter Support
3/18
2020
@stefancrisan You can invite up to 50 guests, but only 3 can join your broadcast at a time.Broadcast live with a little help from your friends, no matter where they are. Now you can send invites to guests… https://t.co/LDugK0vu2yAs the world faces an unprecedented public health emergency, we want to be open about the steps we’re taking to kee… https://t.co/fkqiquTggN
Retweeted by Twitter Support
3/17
2020
@BrainPositronic We want to make sure everyone can access their data archive without any problems, so we limit downloads to every 30 days. @wherwunows If you think we mistakenly suspended your account, you can file an appeal using this form: https://t.co/oKMZnYfJGK @corrossa_ Hi Corrie, if you think we mistakenly locked the account, you can file an appeal in app or use this form: https://t.co/oKMZnYfJGK
3/13
2020
You may have had trouble using Twitter and accessing your DMs today, but things are running smoothly now. We had to… https://t.co/AiNJ2rIvpVData glow up 🌟 Downloading your Twitter data now gives you a file that looks good. Get a rundown of the info we co… https://t.co/gI4ToddWcl
3/11
2020
If you think a DM you received violates the Twitter rules, you can report it. After navigating to the message you w… https://t.co/BfovhyBvWCYou can help make Twitter safer by reporting content you think is in violation of our rules. To report a Tweet, u… https://t.co/A1NxAvMouv @roy18977 Sorry about that! This one should work: https://t.co/NkRD2hqDXQ @maryKEcaffrey1 Sorry about that! This one should work: https://t.co/NkRD2hqDXQ
3/10
2020
@Andika15_ Sorry about that! This one should work: https://t.co/NkRD2hqDXQ @FFight64 Sorry about that! This one should work: https://t.co/NkRD2hqDXQ @rayseventsdc Try this one! https://t.co/NkRD2hqDXQ @radek_ratel Thanks for letting us know! This one should work for you: https://t.co/NkRD2hqDXQ @Monde_Sean Sorry about that! This one should work: https://t.co/NkRD2hqDXQ @DJ4Corners Hey, try this one: https://t.co/NkRD2hqDXQ @yogyog70 Sorry about that! This one should work: https://t.co/NkRD2hqDXQNeed a refresher on our rules? Here’s where you can always find the most current version: https://t.co/cANycWVeRo
3/9
2020
@torigriffs Hi Tori, if you think we mistakenly suspended or locked your account, you can file an appeal in app or… https://t.co/Mv4HXSzele @CatNameIsShadow Hey Ryan, if you think we mistakenly suspended your account, you can file an appeal using this for… https://t.co/BH7w1sVv37
3/7
2020
@notkoutsie Hey! If you think we mistakenly suspended your account, you can file an appeal using this form: https://t.co/oKMZnYfJGK
3/6
2020
Might mess around and switch the view on our Lists. You can too! Now on iOS and web, switch to seeing top Tweets f… https://t.co/n5OIBYIDx3We continuously examine our rules to help make Twitter safer. Last year we updated our Hateful Conduct policy to ad… https://t.co/A4j5s7DjJT
Retweeted by Twitter SupportThis new rule starts today. You may see labels that you can tap for more information. https://t.co/gRaOyOC3lp
Retweeted by Twitter Support
3/5
2020
@norisyismeh Hey, when using this form to file an appeal for a suspended account, log in to the account as you norm… https://t.co/JGbJcme59k📢 We’re stepping up internal & external efforts to protect the public conversation & help people find authoritative… https://t.co/RzdpQ1iTMD
Retweeted by Twitter Support
3/4
2020
On Android? Now you can pin Lists to swipe over to them from your Home tab too! We’re rolling this out starting to… https://t.co/QbhvwYWbaO @cookiemonstaly Hey Alyssa, we're working on fixing this. Hope you explore more Topics once it's fixed! @kslazinski Hey Chris, we're working on fixing this so you can get back to curating your Topics. Sorry for the inconvenience! @itsalaskabitch Hey there, we're working on fixing this problem so you can update the Topics you follow. Sorry for the trouble! @josephtonzola We're working on fixing this so you can get back to curating your Topics. Sorry for the inconvenience! @Miguelvegetable Hey there, we're working on fixing this problem so you can update the Topics you follow. Sorry for the trouble! @lilyffranklin13 Hi Lily, sorry about that! We're working to fix this problem so you can update the Topics you foll… https://t.co/TEuPiw9ts2 @demstillers77 Hey Joseph, we’re working on fixing this so you can get back to the following the Topics you’re inte… https://t.co/pMb8TZquN3 @hxllyk We're on it! Working on fixing this now so you can update your Topics. We appreciate your patience. @RepublicanReact We're working on fixing this so you can get back to curating your Topics. Sorry for the inconvenience! @jasdapimp Hey there, we're working on fixing this problem so you can update the Topics you follow. Sorry for the trouble! @hearts_in_tune Hi Claudia! When you follow a Topic, Tweets related to that Topic will show up in your timeline. We… https://t.co/B1JWCuVur8 @Colin_UK_GB Hey Colin, we’re working on fixing this so you can get back to the following the Topics you’re interes… https://t.co/70Cttmu2YT
3/3
2020
Sometimes you have to make sure a friend sees the latest conversation-worthy Tweet. Send it straight to their DM in… https://t.co/W1BHPhbCoy
3/2
2020
@jonswaii_ Hey Jon, did you try filing an appeal using our form: https://t.co/oKMZnYfJGK @Zayrox27461359 If you think we've made a mistake in suspending your account, you can appeal using this form: https://t.co/oKMZnYfJGK @PWRSLOOP Hey there, we’re looking into this and are working on a fix. We’re sorry for the inconvenience it's caused!
2/29
2020
When it comes to receiving DM requests, you can allow anyone or just your followers to message you. Simply toggle t… https://t.co/L1OmSWWudi
2/28
2020
Direct Message noun non-public message, used for one-on-one convos or group chats, also known as DM To send a DM o… https://t.co/2rZ8k8ltTn
2/27
2020
@micaandreea Hey Mica, is this a Tweet you happened to remove? We don’t see anything on our end. Sometimes an “unav… https://t.co/gpJ10u3tKs @sidelinesjonas Hey there, if your friend thinks we mistakenly suspended her account, she can file an appeal in app… https://t.co/XFrF09tkeK
2/26
2020
@julyavery If you think we mistakenly suspended your account, you can file an appeal using this form:… https://t.co/MKZyQhBJGLICYMI: Create a thread faster by swiping down in the Tweet composer on Android and iOS! Here’s the new way you ca… https://t.co/vywH7WQxTf
2/24
2020
You may still see older Tweets on your timeline affected by this problem, but it’s been fixed so newer Tweets will… https://t.co/MiVRpa0NHD
2/21
2020
Updating your app to version 8.32.1, available now on Google Play, will fix this problem. Once you’ve updated, the… https://t.co/fOB8mAXg1h
2/20
2020
Help is on the way for your timelines! We’re looking into a problem with Tweets and media not displaying quite righ… https://t.co/k1jmWohgZlThe "Display media that may contain sensitive content" setting on Android isn’t working right now and we’re fixing… https://t.co/KRM8eD8ibm
2/19
2020
@whoseok Hi! If you think we mistakenly suspended or locked your account, you can file an appeal using this form: https://t.co/oKMZnYfJGK
2/18
2020
@aht7412 If you think we mistakenly suspended or locked your account, you can use this form to file an appeal: https://t.co/oKMZnYfJGK @EYEPHONE_N_w_LG Happy to help! To update your media settings on https://t.co/fuPJa36kt0: ➡️ Click “More” in the m… https://t.co/1lOPPCdq4V @RhiMcCarthy We've closed DMs to work on better ways for you to contact our support team on Twitter. You can still… https://t.co/UBQPj2J8ot @Twterpasswordl1 Hi there, we’re looking into this and are working on a fix. We’re sorry for the inconvenience it has caused!
2/14
2020
@StoicTexan We're sorry about that! Have you tried using this form: https://t.co/oKMZnYfJGK
2/12
2020
@EscPeanutbutter Hi Matthew, if you think we mistakenly suspended or locked your account, you can file an appeal us… https://t.co/nBCz0lFQcY @UdikaK If you think we mistakenly suspended or locked your account, you can file an appeal in app or use this form: https://t.co/oKMZnYfJGK
2/11
2020
You can get back to Tweeting –– this problem has been fixed! Thanks for sticking with us through that. 💙You might be experiencing trouble sending new Tweets, but we’re working on fixing this now. Sorry for the interrupt… https://t.co/0tz8w9kgO6
2/7
2020
@MysterySolute If you think we mistakenly suspended or locked your account, you can file an appeal in app or use th… https://t.co/av3KSlxYn6Having trouble seeing polls in Tweets on iOS? Updating your app to version 8.7.1 when it becomes available for you… https://t.co/nXCTCRrZDl
2/6
2020
Things are back in order, chronological order that is! Your Lists should now be displaying the latest Tweets first.… https://t.co/WQ8t80FQRl
2/5
2020
Those of you who updated your iOS app to version 8.7 may be seeing Tweets in your Lists displaying in non-chronolog… https://t.co/MXE5pCaJyPWe fixed this! The iOS update now available in the App Store will re-pin any Lists that you didn’t re-pin yourself… https://t.co/t2kI8d3zSQ @OVgvlUW9kdV566o Hi! To report a Tweet to us: tap the arrow at the top right of the Tweet, select “Report Tweet”, then follow the prompts. @nasmat_d Hello! You can report a Tweet to us by tapping the arrow at the top right of the Tweet, selecting “Report… https://t.co/5sdZq4DsQz @JUNEBARBIELOVE Hi there! Our DMs aren’t open right now, but you can find information about all of our rules, inclu… https://t.co/yydJABdTVR
2/4
2020
We recently discovered an issue that allowed bad actors to match a specific phone number with the corresponding acc… https://t.co/v2HiBCYvea
2/3
2020

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