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95 Following   346 Followers   996 Tweets

Joined Twitter 5/12/16


@TheLeeWilko Hi Lee, thanks for getting in touch and sending the video. We're sorry to hear about your experience.… https://t.co/RzHpygfJzE
9/12
2019
@What_Saraheats Hi, we take consumer safety very seriously and we put allergen information on our packs in line wit… https://t.co/CTGypRllPw
9/10
2019
@Sir_neighbour Hi, thanks for getting in touch with us. We're sorry to hear about your experience. Can you please D… https://t.co/4BF689AGNK
9/5
2019
@sXedge HI, thanks for getting in touch. We're sorry you haven't heard back from us. Can you please DM us your emai… https://t.co/nGFaHMKij0
9/4
2019
@Scarlettwoman Hi Sarah, thanks for getting in touch and I'm sorry for your experience. Please get in touch via DM… https://t.co/4f3k1ol38k
9/3
2019
@Superfast72 HI Mark, thanks for getting in touch. I'll get in touch with the relevant department and I'll be in touch shortly. @hayerlily Hi Hayley, thanks for getting in touch and I'm sorry for your experience. Please get in touch via DM so we can take more details.
9/2
2019
@daniellebond92 Hi Dani, I'm really sorry for your experience. Please get in touch via DM so we can take more details.
8/28
2019
@mickymac88 Hi Michael, thanks for getting in touch and I'm sorry for your experience. Please get in touch via DM s… https://t.co/8UIHYpuWWJ @jasmine_rigby95 Hi Jasmine, thanks for getting in touch. I'll make sure that your comments are fed back to our mar… https://t.co/PUmmUUFJUC
8/27
2019
@shivs92 Hi Siobhan, sorry for your experience. Please get in touch via DM so we can take more details. @MEFoggyDog Hi, thanks for getting in touch. We apologise for the delay in responding and to hear about your experi… https://t.co/2ew3jw4Rlk
8/23
2019
@aj_stevens Hi Andrew, thanks for getting in touch. We don't have control over the stock that the stores order. We'… https://t.co/O5Ozz16BqA @ToniLeannePereg Hi Toni, thanks for getting in touch with us. We're sorry to hear about your experience. Can you p… https://t.co/EQBTsxXhei
8/21
2019
@Plofkim Hi, I'm sorry for your experience and thanks for getting in touch with the UK Consumer Care Team. To reach… https://t.co/U0M6y3OBAx @Laurynus Hi Laurynas, thanks for getting in touch and I'm sorry for your experience. Please get in touch via DM so… https://t.co/UWmlmAMfeN
8/19
2019
@redandwhiterob Hi Robert, we know that Asda, Co-Op, Morrisons, Tesco & Ocado have ordered the Special Veg Pilau &… https://t.co/EzgKn8UP4L
8/14
2019
@Kevin_D_Rule Hi Kevin, thanks for getting in touch with us. This product is only available online at Ocado @keithj1323 Hi Keith, thanks for getting in touch with us. We're sorry about your experience. Can you please DM us… https://t.co/TnuJaDFYwW @Whittmcr Hi Simon, thanks for getting in touch. We know that this product is only available online at Ocado
8/13
2019
@JasonBr1969 Hi Jason,thanks for getting in touch about how much you like our Uncle Bens product we're really pleas… https://t.co/H6nfgI4WLf @TheCoffeeRingCo Hi Kirk, thanks for getting in touch with us. We're sorry to hear about your experience. Can you p… https://t.co/4Xss5CqtFW
8/12
2019
@amywoodhouse82 Hi Amy, thanks for contacting us. We're very sorry to hear about your experience. Can you please DM… https://t.co/ckMbYXvwuh
8/9
2019
@SusannahArche11 Hi Susannah, thanks for getting in touch. We're very sorry to hear about your experience. We have… https://t.co/dN19tRP2fZ
8/8
2019
@dan_winkworth Hi Dan, thanks for getting in touch with us, We're very sorry to hear about your experience. Can you… https://t.co/q7Nrl8pHi5
8/7
2019
@x15pan Hi Hannah, thanks for getting in touch with us. We're sorry to hear about your experience. Can you please D… https://t.co/hAaz914V5d
8/1
2019
@TeganChapman Hi Tegan, thanks for getting in touch with us. We're sorry to hear about your experience. Can you ple… https://t.co/SN3f2dHeHn
7/31
2019
@ChazzaSmee Hi, thanks for getting in touch with us. We're sorry to hear about your experience. Can you please DM u… https://t.co/VAVCez19pe @Superfast72 Hi Mark, sorry about that. We passed your enquiry to the relevant department and as soon as I hear from them I'll let you know.
7/25
2019
@Superfast72 Hi Mark, Thanks for getting in touch with us.We know that Ocado, One Stop and Tesco have recently orde… https://t.co/QUv8GdIeD8 @TheMissymarls18 Hi Michelle, Thanks for getting in touch with us.We know that Ocado, One Stop & Tesco have recentl… https://t.co/Fon8DAynCz @Chris_G_Jack Hi Christopher, thanks for getting in touch. If a product is suitable for vegetarians, it will be printed on the pack.
7/24
2019
@radiogezza Hi Gerald, thanks for the information. As soon as I hear from the relevant department I'll be in touch.
7/23
2019
@chloeyoung274 Hi Chloe, thanks for getting in touch and I'm sorry to hear about your experience. Please get in tou… https://t.co/aNDvqx6yfx @radiogezza Hi Gerald, thanks for getting back to me. Was the information given to you by Tesco or by us? @Superfast72 Hi Mark, thanks for getting in touch. I'll pass your enquiry to the relevant department and I'll get back to you shortly. @radiogezza Hi Gerald, thanks for getting in touch. I'll pass your enquiry to the relevant department and I'll get… https://t.co/jwxohm1tYk
7/22
2019
@Hemo1987 Hi, we're sorry to hear about your experience. Would you like to DM us quoting ref 42828051 so we can tak… https://t.co/jhgLBAgHrV
7/19
2019
@roshc86 Hi Rosh , thanks for getting in touch with us. We're sorry to hear about your experience. Can you please D… https://t.co/Oid5Y9zSCq
7/18
2019
@Bogroleum Hi, thanks for contacting us. We're sorry to hear about the disappointment. Can you please DM us quoting… https://t.co/E6sAZAY2kf
7/17
2019
@BrownieGirl1098 Hi Amy, I'm sorry you're unhappy with our response. We always take these complaints very seriously… https://t.co/VgVVjvShc4
7/15
2019
@jazztinsley Hi Jasmine, I'm sorry for your experience. Please get in touch via DM so we can take more details.
7/12
2019
@LeanneWinton Hi Leanne, thanks for getting in touch. The single pouch is widely available at all high street retai… https://t.co/fKpDEVlOdG
7/8
2019
@mike_cambridge1 Hi Mike, we're sorry that you feel that our customer service is poor, however you were sent an ema… https://t.co/IbPoL5i17D @EmmaEssex Hi Emma, we're sorry to hear about your experience. Can you please DM us quoting ref 42817838 so we can… https://t.co/cJN5uZJRyJ
7/5
2019
@Ann3Davi Hi Leanne, thanks for getting in touch. We're sorry to hear about your experience. Can you please DM us q… https://t.co/qCxdoFzw4Q
7/2
2019
@amelialewis_ Hi Amella,We're really sorry but we are unable to see the pictures. could you DM us with the bar-code… https://t.co/SYfZUpyDph
6/27
2019
@GARETH_NOAKES Hi Gareth, thanks for getting in touch with us. We're sorry to hear about your experience with our U… https://t.co/eiLOAkiuku
6/19
2019
@joshy88c Hi Joshua, thanks for getting in touch with us. We're very sorry to hear about your experience. Can you p… https://t.co/oDUPYOwWje
6/14
2019
@Beeeefy1 Hi Steve, I'm sorry for your experience. Please get in touch via DM so we can take more details.
6/12
2019
@HayleyJR Hi Hayley, I'm really sorry for your experience. Please get in touch via DM so we can take more details. @lucygreggs Hi Lucy, I'm really sorry for your experience. Please get in touch via DM so we can take more details.
6/11
2019
@katepennington8 Hi Kate, I'm really sorry for your experience. Please get in touch via DM so we can take more details. @bexterc Hi Rebecca, your local authority will be able to tell you whether they recycle the different types of packaging from our products. @bexterc Hi Rebecca, I'll make sure that your comments are fed back to our marketing team who continually review ou… https://t.co/R4aiJPTpuF
6/9
2019
@del__91 Hi, I'm really sorry to hear about your experience. Please get in touch via DM so we can take more details.
6/7
2019
@msbryntiger Hi Theresa, thanks for getting in touch. We're sorry to hear about your experience. Can you please DM… https://t.co/5Gn6Ap40UX
6/6
2019
@leeli72 Hi Lisa, thanks for getting in touch with us. We're sorry to hear about your experience. Can you please DM… https://t.co/OE6IA4rJAT
6/5
2019
@beckygreaves90 Hi Becky, I'm really sorry to hear about your experience. Please get in touch via DM so we can take more details. @stephencgrant Hi Stephen, thanks for getting in touch. We're sorry to hear about your experience. Can you please D… https://t.co/4Z9obfGGt4
6/3
2019
@oKristiano Hi, thanks for getting in touch. How can we help you today? @Hevnesss Hi Heather, thanks for getting in touch about how much you like our Uncle Ben's rice. I'm really pleased… https://t.co/225UFqFTuw
5/29
2019
@OptimusFlynn Hi Adam, Sorry to hear about your experience, can you please DM us with product bar code, batch code… https://t.co/wn1GiBHhow
5/25
2019
@DonaldSian Hi Sian, thanks for getting in touch with us. We're sorry to hear about your experience. can you please… https://t.co/CnaJGnWl9I
5/22
2019
@emma_felts Hi Emma, thanks for getting in touch. We're sorry to hear about your experience. Can you please DM us q… https://t.co/cO2HUPbwig
5/20
2019
@emj23 Hi Emma, thanks for getting in touch. Because we only use fresh ingredients, the beans we use can vary, depe… https://t.co/Rubu2RhJUI @carver0894 Hi, I'm really sorry for your experience. Please get in touch via DM so we can take more details.
5/17
2019
@click66 Hi Tracy, we're sorry to hear about your experience. Can you please DM us quoting ref 42773217 and provide… https://t.co/6AXWTg6rVc
5/9
2019
@sarahcopleston Hi Sarah, I'm really sorry for your experience. Please get in contact via DM and quote reference 42772262.
5/8
2019
@CAAWLONDON Hi, thanks for getting in touch. We're sorry to hear about your experience. Can you please DM us quotin… https://t.co/WLNVfJubg4
5/7
2019
@hellomy65525604 Hi, tI'm really sorry to hear about your experience. Please can you get in touch via DM us so we c… https://t.co/8SreQU6K9A
5/3
2019
@eleaanor1 Hi Eleanor, we're sorry to hear about your experience. Can you please DM us with the batch code, barcode… https://t.co/nFDfC2fB2J
5/2
2019
@SpencelayhY Hi Yasmine, Sorry to hear about your experience, can you please provide us with purchase location and… https://t.co/Plaaud9JgF @Laura_Dorney Hi Laura, we know that Sainsbury's have recently ordered some. By going on line or getting in touch w… https://t.co/9t9EtkZJkg
4/29
2019
@thedwilkinson Hi David, I'm really sorry for your experience. Please get in touch via DM so we can take more detai… https://t.co/NNME6l0f7n
4/26
2019
@chelseachip123 Hi Chelsea, I'm really sorry for your experience. We're always listening to feedback so I'll make s… https://t.co/i4BkOzBtPt
4/23
2019
@romarna_wilson Hi Romarna, I'm sorry for your experience. Please get in touch via DM so we can take more details a… https://t.co/lpaVaOa907 @debver100 Hi Debbie, I'm really sorry for your experience. Please get in touch via DM so we can take more details… https://t.co/yPMbnUyMKR
4/18
2019
@Gracee_94 Hi Grace, we're sorry to hear about your experience. Can you please DM us quoting ref 42757597 @Montarnna Hi Montarnna, I'm really sorry for your experience. Please get in touch via DM so we can take more detai… https://t.co/CDKY3ZWSL6 @tidyuptina Hi Tina, thanks for getting in touch and I'm sorry to hear that. I'll make sure that your comments are… https://t.co/79ODukgxt1
4/17
2019
@MissMaisyMurphy Hi Maisy, we're sorry to hear about your experience can you please DM us so we can take further details from you. @KatiePalethorpe Hi Katie, Sorry to hear about your experience, can you please provide us with product bar code, ba… https://t.co/YlMmtQ2Ogs
4/16
2019
@shemas1 Hi Sarah, it depends on when you sent your complaint as Consumer Care is closed on the weekend. If you'd l… https://t.co/d2runFhKXK
4/12
2019
@jackwhite567 Hi, thanks for getting in touch. It's always good to hear what consumers want. Your comments will be… https://t.co/xcZmHiPXyt
4/8
2019
@suzChelt We're working really hard to make 100% of our packaging recyclable or recoverable and we've set ourselves… https://t.co/sxIFWJEsBK @infadel1000 Hi, thanks for contacting us and bringing this to our attention. We'll pass your comments back to the Packaging & Design Team. @Laura___Lewis Hi Laura, thanks for contacting us. we're sorry to hear about your disappointment. Because we only u… https://t.co/QIhNi4p0oR
4/5
2019
@LucasMackintosh Hi Lucas, thanks for contacting us. We're sorry to hear about your experience. Can you please DM u… https://t.co/tZgWZXhByb
4/2
2019
@tbhemilyxo Hi Emily, thanks for getting in touch. Finding mould within the rice can be due to the pouch being dama… https://t.co/hyXIIm83X6
3/28
2019
@wakeytyke2002 Hi Carl, we're sorry to hear about your experience. We have replied to your Facebook post.
3/27
2019
@mossy199 Hi Maurice, thanks for your suggestion, I'll make sure that your comments are fed back to our marketing… https://t.co/SmNIzvahhy
3/26
2019
@Charlie_T_Swan Hi Charlie, thanks for getting in touch. I'm sorry to hear about your experience. Finding mould wit… https://t.co/1wD4pZpxGZ
3/25
2019
@alfiemcn Hi Alfie, I'm sorry for your experience. Please get in touch via DM so we can take more details and quote reference 42725066. @Andy_Darby Hi Andy, thanks for your concerns, I'll make sure that your comments are fed back to our marketing team… https://t.co/ixuthcziZ0
3/20
2019
@MissLilyStar_ Hi Lily, thanks for getting in touch about how much you like our Uncle Ben's Mexican rice. I'm reall… https://t.co/FfqdfKFhRi
3/19
2019
@ciarond27 Hi Ciaron, I'm really sorry for your experience. Please can you get in touch via DM so we can take more… https://t.co/aFjvAp87ra
3/18
2019
@xxxxxBrookexxxx Please include the bar code number, batch code, best before date, purchase location and your full… https://t.co/Q983Xzn4wIHi, thanks for getting back in touch. Please DM us the requested information and we'll look into this further for you. Kind regards
3/15
2019
@b_spoke_ Hi, thanks for getting in touch. Finding mould within the rice can be due to the pouch being damaged. Thi… https://t.co/fgu72sOnbm
3/14
2019

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