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UserTesting @usertesting SFO | ATL | EDI

Real. Human. Insight. Need help? Customers: https://t.co/rmMWG7Qgof Test participants: https://t.co/yeANjw5dsB

20,456 Following   42,559 Followers   19,792 Tweets

Joined Twitter 9/12/08


Check out our 5 key takeaways on what sets these 11 world-class companies apart. #CX #CustomerLoyalty https://t.co/LYP5ct0lIt
7/3
2020
You don’t have time to watch data trickle in and make sense of it. Businesses need to step away from technology and… https://t.co/vxpeLFf0nPIf you don't understand what your customers want, how can you effectively develop messaging that resonates with the… https://t.co/bf9feJhV8y
7/2
2020
Companies turn to data to see if something pleases or displeases customers, but they don't see the smile or grimace… https://t.co/RAipi3U6EqLearn how insights gathered using UserTesting helped Finastra increase conversion, improve their product’s ease of… https://t.co/WeUw2knLyDBe sure to join us tomorrow at 10 am BST to hear from another European #CX and #UX Leader, Nicola Lush from Domino'… https://t.co/ZnImP0sSn5
7/1
2020
Even in normal times, an overly data-driven approach leaves out too many nuances around #customerexperience and oft… https://t.co/MdAVwqWIlx80% of customers are willing to pay more for better #customerexperience. Check out these 5 pillars of #CX to help p… https://t.co/C6HnYT8mOe
6/30
2020
With the need to become more digitally centric expedited, companies are trying to do in weeks what would usually ta… https://t.co/DNnr4bQcx4How can brands plan and innovate now to emerge stronger in a post-COVID-19 world? #marketing #innovation https://t.co/wNRSZrYVKE
6/29
2020
How has COVID-19 changed how people use dating apps? Here's what our study found. #RealHumanInsight https://t.co/Fmu2QCJ6gdLearn how #personas and #empathymaps can help you quickly understand customer needs. #HumanInsighthttps://t.co/f8GMxr3uCdCheck out how your team can prove the strategic value of #UX, #CX and #UserResearch to top-level executives. https://t.co/bcwJUwzbYR
6/26
2020
Nail your next design pitch with these 8 tips. #uxdesign https://t.co/WqD6wkeyikLearn what #personas and #empathymaps are and how to develop them, and how these two key tools help you quickly und… https://t.co/3KXU9rN7jADeveloping a successful #marketing campaign boils down to gathering feedback from target audiences and strategizing… https://t.co/fjz9HbcRcBDesigning a new product? Get the perspective of real customers by asking the right questions and creating engaging… https://t.co/uVeiSzfbub
6/25
2020
The crowd has spoken! See why UserTesting is once again the leader in #UserResearch Software in G2's Summer Grid Re… https://t.co/TQDrFkyF4GTesting creative as early as possible saves marketers' time, Logan Boggs from Capital One explains. #marketing https://t.co/ykmTIXi4DKJoin us tomorrow at 10 am BST as we chat with the Head of #UserResearch at Trainline about ensuring local relevance… https://t.co/ojPu4MxxuP
6/24
2020
Join UserTesting CEO, @apmacmillan, and Chief Customer Officer, @Matt_Zelen, on June 29th as they dig into what suc… https://t.co/LAgKvCYr5FWe're thrilled to welcome @tmamut, Chief Product Officer of Nextdoor, to the UserTesting Board of Directors.… https://t.co/e2uljGpZXV @katejsim Hi Kate - please message us your email address so we can follow up with you on this question.How well do you really know your customers? Find out how to close that empathy gap. #customerinsightshttps://t.co/jXM164Tccj
6/23
2020
Most companies aren't as customer-centric as they think are. Learn about the empathy gap and how to close it.… https://t.co/W4ZoCTAs5ELearn how Adobe uses UserTesting to get #customerfeedback from a wide range of users quickly and easily.… https://t.co/nj7443ju0L📣 #marketing teams! See how quick feedback from your target audience allows you to make creative and messaging deci… https://t.co/mtZ4Hkhdqv @tylershepard223 @kristagreear Hi Tyler - please message us your email address so we can follow up. Thanks. @DanielGordon1 Hi Daniel - thanks for letting us know, someone from our team will follow up with you via email on this.We are looking forward to chatting with the Head of #UserResearch at Trainline, Michelle Bejian Lotia, this Thursda… https://t.co/9tNl9GWNRX
6/22
2020
This framework from #CustomerExperience Consultant, Lija Hogan, shows how to tangibly connect #CX research to busin… https://t.co/wDCdgexeIzToday our Director of EMEA Marketing, Amy Kelly, will be speaking at #madfestlondon 99 Club Digital Festival on why… https://t.co/7qbczjSt6NLearn how https://t.co/OKSixQE2M7 increased customer retention with Live Conversation. #realhumaninsight #prodmgmt https://t.co/BxZb11SABb
6/19
2020
When you can't be in the same room as your customers, on-demand insights can make it feel like you are. ‍#remotereshttps://t.co/IgFIal3yudJust a few minutes to go until we kick off today's #BusinessIsHuman webinar with Logan Boggs from Capital One! Join… https://t.co/msWuQfffsYYour business activities should be driven by the needs of your customers. Here's how to put #customerempathy driven… https://t.co/Ca59owOhrzKeep up to date with this recap of The Espresso Webinar Series May episodes, including Skyscanner, The Stars Group,… https://t.co/m3SqddVXBX
6/18
2020
Teams unfamiliar with conducting their own research need support to get them to buy into the everyone-is-responsibl… https://t.co/10MsSAlVWCLearn practical strategies for how to create research narratives to frame and share your work. #UserResearch https://t.co/rG75RTyTm7 @Bikash_Designer Hi - thanks for your feedback on this, we're shared with our product team. If you need help settin… https://t.co/hpKTD5sMzULydia Howland, Head of #UXResearch at Deliveroo, shares how, through insights gained from fast #customerfeedback, h… https://t.co/HiQNLGbN1vToday our Chief Insights Officier, Janelle Estes, and our customer, Justin Berkovi, https://t.co/OKSixQE2M7’s Chief… https://t.co/dyMnLYTGjtBe sure to join us for a virtual coffee tomorrow at 10.00 am BST to hear from Culture Trip's Director of UX Researc… https://t.co/bs7YCySESP
6/17
2020
Learn how insights gathered using UserTesting helped Finastra increase conversion, improve their product’s ease of… https://t.co/40mteZwO01How #marketers can use qualitative #customerfeedback to better understand the “why” behind the numbers provided by… https://t.co/Q1PEyH4mXF.@archiemiller shares how storytelling is a powerful tool for communicating #UXresearch findings to stakeholders, b… https://t.co/EpgBnTTomEWe're thrilled to announce that live virtual training sessions are now offered for on-boarding, product deep dives,… https://t.co/sO0TwecDKsEvery day this week we're tuning in to hear from hundreds of innovative #marketers at 99 Club MadFest London as off… https://t.co/iXvE5UVEfo
6/16
2020
Meet some of the companies using UserTesting to turn #realhumaninsight into world-class #customerexperience https://t.co/CC2L5HTq6bNo one should have to fear discrimination because of who they are or who they love. https://t.co/NOPyXZ0s8m @JenNorris Hi Jen - were you able to get the info you were looking for or would like someone to follow up with you?… https://t.co/abfAi0KcTYWith UserTesting, you can test any experience on mobile, including apps (unreleased or in-store), mobile games, and… https://t.co/RAKYAQF9MUThis week we're chatting with Anne Stevens, Director of UX Research at Culture Trip, about the impact and effective… https://t.co/asUcyKAd1Y
6/15
2020
What does a Chief Insights Office actually do? Learn about Janelle Estes' journey to the C-suite and how she's help… https://t.co/lITCwCdTpw
6/14
2020
Whether your organization is large or small, #research teams need to prioritize initiatives to ensure the success,… https://t.co/bt8eh6HdH1
6/13
2020
Which is better: moderated or unmoderated #usabilitytesting? Like any research strategy, there are pros and cons fo… https://t.co/TeOg4Jao6UJoin Logan Boggs, Brand Sr Copywriter at Capital One, and Sr. Solutions Consultant, Amanda Woods, on June 18th for… https://t.co/Wxp5jLqEfGTo understand how households are adapting to #remotelearning, we spoke to caregivers of children in K-12/Primary an… https://t.co/atfuXvuoZ9Throughout June 15-19th we will be joining dozens of brands at 99 Club MadFest London to share their big ideas with… https://t.co/0wlHNPwHrF
6/12
2020
Learn best practices for remote #customerjourneymapping, and why in times of change it's more important than ever t… https://t.co/gKEkI5jih995% of executives say that #customerexperience is important, yet only a third of employees surveyed said their orga… https://t.co/Yu50e6iBDYTips from @archiemiller for conducting #customerinterviews: 1. Resist the urge to ask them to predict the future,… https://t.co/LTIOubvbKY"Best product teams spend a lot of time talking about ideas they killed - it's all about learning" - listening to… https://t.co/jIN04JpfJG
Retweeted by UserTestingThere's been an increase in online #retail sales since the onset of the pandemic. We spoke with shoppers to underst… https://t.co/gHQeCBlwrQCheck out UserTesting's most recent HITs (Human Insight Trends) on what would make consumers more comfortable to sh… https://t.co/5XrimVZHzLThree key trends driving #fintech #customerexperience, from UserTesting Chief Insights Officer Janelle Estes. https://t.co/Er3O02Pkfr
6/11
2020
@jeffpatton We agree Archie is great, and we promise Anthony is too! 😀We're curious how COVID-19 might change how customer insights are gathered in the future. If your employer allows i… https://t.co/lFOGfHaee6With UserTesting, you can test any experience on mobile, including apps (unreleased or in-store), mobile games, and… https://t.co/qeHOBTlTMxJoin us tomorrow at 10am (BST) when we speak with Hayley Camille Morgan from WorldRemit #cxwebinar #userresearch … https://t.co/kjGyScH46d
6/10
2020
Don't miss this week's episode of The Business is Human Webinar Series with Discovery Coach, Archie Miller, and Sol… https://t.co/G8TtdcTmVZWe’re a proud sponsor of @forrester's CX North America 2020, all about interactive customer experience. #ForrCX #CXhttps://t.co/guaJg3GjznCheck out these resources to help you understand #consumersentiment around COVID-19. #HumanInsight https://t.co/IlDLbNzJns @Ramseycentro3 Hi - please message us the email address associated with your account so we can look into this.We are excited to announce that UserTesting is an official event partner of the 99 Club MadFest on June 15-19th… https://t.co/aWdUP0E9kv
6/9
2020
Check out UserTesting CEO @apmacmillan's article in @DigiMktgMag on how the ability to understand and adapt to evol… https://t.co/dtIz1w9UlFThis Thursday on The Espresso Webinar Series, we are joined by Hayley Camille Morgan, Head of #UserResearch at Worl… https://t.co/DTKsI8xvpI
6/8
2020
Most companies aren't as customer-centric as they think are. Learn about the empathy gap and how to close it.… https://t.co/RDwIojS6smJoin Discovery Coach, Archie Miller, and Solutions Consultant, Anthony Rogalski, on June 11th for episode 2 of The… https://t.co/ex8uD2Qv5t
6/5
2020
Pro tip on sharing #customerinsights internally from our #UTWebinar guest Devin Harold, Sr Manager of #UX Research… https://t.co/hRqRTMHLiFWe’re excited to be sponsoring @Forrester’s CX North America 2020. Join us June 16-18! #ForrCX #CX #marketing https://t.co/sfT7csH2Ma @Typical_akram @apmacmillan Hi Akram - please message us the email address associated with your account so we can f… https://t.co/sd6DG4M5cfCheck out these key takeaways on consumers' perceptions of telehealth apps and platforms during COVID-19.… https://t.co/rR0CJfIo6M
6/4
2020
Devin Harold, Senior Manager of UX Research at Verizon, shares his tried-and-true methods for evaluating an experie… https://t.co/Ym2Pk7GO46Join us tomorrow at 4.00 pm BST for a discussion with UserTesting's CEO @apmacmillan on #customerempathy and why it… https://t.co/7Jf1GfkzJ0
6/3
2020
We stand in solidarity with the Black community. It’s our duty as a nation to stand up for justice and equality. https://t.co/U6MSOnsL9oJoin us this Thursday as we kick off Part Two of The Espresso Webinar Series with UserTesting's CEO @apmacmillan at… https://t.co/eWpfEXpIRc
6/1
2020
95% of executives say that #customerexperience is important, yet only a third of employees surveyed said their orga… https://t.co/mKKVLvjqVqHow #productmanager Arianne Gasser's outside-in approach to ensures she's solving the right problems for her custom… https://t.co/eye45dfcvY @Llehctimb Hi Mitch - we've asked our Support team to follow up.Reserve your seat for the #BusinessIsHuman webinar series. Each week #CX experts will give us a glimpse into their… https://t.co/pp72toqT10 @Llehctimb Hi Mitch - for support please go to https://t.co/7ITtZlbMzaEnsure your marketing campaign is relevant and considerate to your audience. Empathise with your customers and chec… https://t.co/1xfFP7zcED
5/29
2020
Most companies aren't as customer-centric as they think are. Learn about what the empathy gap is and how to close i… https://t.co/fh2uzaOxYMMeet some of the companies using UserTesting to turn #realhumaninsight into world-class #customerexperience. https://t.co/pz0iKP6EHLBe prepared to ditch your product roadmap during these uncertain times. Check out these top tips for… https://t.co/Do2ifVHN9O
5/28
2020
Learn how product manager, Ashley Papagno, paired #qualitativefeedback with @pendoio's quant data to uncover not on… https://t.co/2ayH69VUo4Keep up-to-date with our latest research, resources, and information to help you stay connected with your customers… https://t.co/C5Kiw4rMAmJoin VP, Market Strategy, Michael Mace, and #customerexperience expert, Maggie Young, as they discuss how to adapt… https://t.co/bvcmEw84iuWe're excited to welcome Arielle Kilroy from @smallimprove to the Espresso Webinar Series tomorrow. Grab your coffe… https://t.co/YxKhreTZZt
5/27
2020

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