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Hello you. Welcome to Twitter. Here you'll find news, views and flight deals. Visit Ruby: https://t.co/MF05BZn3zo or for official concerns: https://t.co/1P6vDwJfu7

377 Following   615,277 Followers   218,067 Tweets

Joined Twitter 2/11/09


@ajmunn Thank you Alasdair! I will let our crew know your fabulous feedback, especially Adele. We do appreciate you… https://t.co/877NEiqCME @collin_russ We shall be seeing you very soon! Remember you can join our loyalty programme: https://t.co/LPtN8Mg7H2https://t.co/M8cLyLgWbA @collin_russ Thank you so much Collin. We love to hear great feedback for our fabulous staff and cabin! Have a fant… https://t.co/wuI79lrP9E @MonicaOJones I am sorry Monica, I will report this to our website team. Feel free to contact us and our agents wou… https://t.co/G3pmRlw5j7 @michelledormer Hello! Thank you so much for your kind words, I will pass on your feedback to Sophie. Have a fantastic evening.^PG @LABCollaborate @Delta https://t.co/tm5K7sJvZ6 @LABCollaborate @Delta Hello Lauren! It's great to hear you enjoyed our fabulous lounge. We can't wait to welcome you back in the future.^PG
1/22
2020
@jules_panda Hello! It's great to hear from you. You are most welcome to email your request to: customer.services@f… https://t.co/myoBFm8Uen @chrispar @Boeing Thanks! That’s 11,000 more miles than most people Chris, congratulations ✈️👨‍✈️ @AlexCle88449516 Tinker Belle retired in a November last year. You can read more about that, and the rest of the 74… https://t.co/8v726CgF89 @Shadowwarrior30 @eric_lanlard See you there! ✈️ https://t.co/RoeerUhm55 @Shehsays ❤️❤️❤️ https://t.co/HwD6r8GdMT @AndyAndyhawes Thanks for your kind words Andy, see you soon! ❤️ https://t.co/wHQTiSVavf @adamajparker Our sale is on now Adam! You can view all the flight deals here: https://t.co/bVwrHB9ZkZ ✈️ @jonesgaga1 Thanks for your kind words, see you soon ❤️ https://t.co/kc2sft1ZAg @Beckybradds Thanks for your kind words Becky! ❤️ https://t.co/ljZ415D738 @solo10241 Thanks for your kind words Kristian! ❤️ https://t.co/1ig13LFTPs @JohnBarrowman @dancingonice Don't worry John, they're in good hands!😊✈️^ERB @Shadowwarrior30 Thanks for your kind words! That sounds like a fabulous flight. Our @eric_lanlard Mile High Tea is… https://t.co/npC5Naxlzm @Triptraveler2 Thank you! ❤️ https://t.co/K0lRwfYF2O @AlexCle88449516 Lucky you! ✨ @chrispar @Boeing Incredible, let us know Chris! 🕵️‍♂️🙋‍Apex rated 5* airline here, how can we help? https://t.co/WGI9cgHL7S @apsinkus Hello, I am glad to hear that you loved your first flight with us! We accept all forms of feedback to our… https://t.co/xuLcrkQIsT @pureelectricuk @Boeing Thanks for the lovely feedback Lee, it's always a pleasure. See you soon! ❤️ https://t.co/OVWu2KCV71 @DarryllMccarthy @Boeing Hi Darryl, we retired the first of our remaining 747 aircraft Tinker Belle last year. You… https://t.co/oqzLRzdmDaAlthough we can’t prove it, with over 24,500 hours on the Queen of the skies, we think Captain Mike Abu-Nayla may h… https://t.co/y6Z3Izq4eZ @Medi8Gareth We're sure you'll have a hole lot of fun 🏌️‍♂️ @Stockwell007 Hello Billy, lovely hearing from you! If you'd like to pop us a DM with the booking reference and dat… https://t.co/5cJLENrsjc @jmdenouden @mediavine @visitlondon https://t.co/zdP4L4uZa2 @toby10ant Great to hear you are flying with us! Bag drop of will open the same time as the check in, 3 hours prior… https://t.co/B7yWXBGs8g @MrVeeTheDj It would vary depending on the ticket you have purchased. If you visit the following link and this will… https://t.co/pl2UeeFIzr @TracyJRoe https://t.co/r0gu126keq @christinalow Sorry to hear this Christina! If you can visit the following link and this will give you the best way… https://t.co/8vXjVCx9Xe @ATOMONOUS1 If we can ask you to DM us with your details and we can investigate this for you. ^PE @samantha1620 Sorry about this! We have sent you a DM. ^PE @bhavnavohra13 Sorry about that! If you visit the following link and this will give you the best way to get in touc… https://t.co/vxmph4GpGG @butters_ross @secret_escapes Hi Ross! If you can DM us with your details and we can look in to that for you. ^PE @VickyCalvo1878 Your are all in for a treat! Happy Birthday!!!! 🎉🎉 https://t.co/CyLbHzd6hn @richardpeabody @rachelfitzpea @williamhanson 😱How to answer without causing a war between Devon and Cornwall 🤔I th… https://t.co/VIYOFS14Wj @IanBrandwood Great to hear you enjoyed your time with us Ian! Thank you so much for taking the time to let us know… https://t.co/83s5xWm3mn @bykaren Hey Karen. I've just replied to your other tweet. ^JH @bykaren I'm sorry to hear you keep getting conflicting information. If you email the team on Virgin.Shipping@fly.v… https://t.co/SoUIAaVDbC @AdamLLMoore Hey Adam. I'm sorry to hear you've had issues whilst travelling with us. You can find all the informat… https://t.co/6fSQZ42XEH @AndyHallCoach Hey Andy. I'm sorry to hear that your experience whilst contacting us was not as expected, and your… https://t.co/KNBOxiQutX @MonicaOJones Hey Monica. We do not fly direct into these destinations, but we do fly direct into Johannesburg wher… https://t.co/gsxazfSnWu @MKTAdvantEdge @EWRairport Hey Kathleen. I'm sorry to hear you've not had the best experience once you have disemba… https://t.co/iDz2JJ3cl1 @SaronaIone Hey there. I'm sorry to hear this happened on your Delta flight. I'm sure they will have it back with you in no time. ^JH @SeaProps There would also be no transfer included I'm sorry. An agent can also get a quote if you would like a cha… https://t.co/6qFpuD9aoL @SeaProps Hey there. I hope you're well! I'm afraid the chauffeur does not come complimentary on a reward ticket. I… https://t.co/AEFowgmAEz
1/21
2020
@Mina_Nile Hey there. Thank you for bringing this to our attention, I'm sorry it did not work. I will be sure to pa… https://t.co/4otg0pzW3q @AlexHouse79 Hey there. Congratulations on your new niece or nephew! A Sale may be introduced later on, but we're n… https://t.co/Wazz4Q7OKn @bykaren @richardbranson Hey Karen. How cute is Cobber! You can find most information regarding travelling with a p… https://t.co/JCRjlKeZpn @ByeCharlee Hey Charlee. Great to hear you'll be travelling with us to Orlando! We certainly do allow lap infants t… https://t.co/VSotMO93Gi @soso2k1 Hey there. If you've booked direct, please get in touch with our Customer Service team either by calling o… https://t.co/f3ASbKtXnA @johnbiggs Hi John, lovely hearing from you! If you could send your booking reference via DM, I'll happily check this for you! ^ERB @pietjepsvpuk Hello, it's wonderful to hear that you are looking to fly with us! You'd need to check with Flying Bl… https://t.co/qRiACrTiVkHere’s a look at other entertainment highlights we’ll have on board. Ranging from The Peanut Butter Falcon if you w… https://t.co/Uvfg7WaelbFancy something a little scary? We’ve got a zombie survival guide in this issue to prepare you for watching… https://t.co/UNWkPV4P8IIn this month’s in-flight Vera magazine we have an interview with the incredibly talented @LauraDern! She discusses… https://t.co/8qXeyZgcxr @angela903 Hi Angela, lovely hearing from you! If you could contact our customer service team, they'd be able to ch… https://t.co/PlpnvMJ3XGEvery year our amazing people raise money for a local charity through our Pennies for Charity scheme. We are deligh… https://t.co/mOUbxagOfp @riagajjar Hi Ria, lovely hearing from you! If you've booked Economy Light, then a 1 x 23KG piece of luggage would… https://t.co/kHXp6egRop @derekmcluckie65 Hi Derek, it's great to hear you're flying with us soon! If you booked through us directly, you're… https://t.co/LyyucULWtv @mjKneafsey Hi Michael, as long as the tripod fits within your luggage allowance, and doesn't exceed the weight of… https://t.co/Yly6qbho6L @BreannaHollar @travelocity Hello, I have just responded to your DM in relation to this. ^ERB @Choco_La_Ti_Da OK! We try to respond as soon as possible, but sometimes it takes a little while when we are very b… https://t.co/O8yZDfDvuW @Choco_La_Ti_Da Hey there Mon! Sorry have we missed your message? When did you DM us? ^DQ @Aj_Agaba Hello AJ! I can certainly check with our refunds team for you! Please could you DM us your full name, fli… https://t.co/4rDuvEcnY6 @Uni_Speaking @Netflights @MCO @manairport @UniversalORL YAY! Awesome! ^DQ @ChestnutSussex @VirginHolidays You are more than welcome ❤️#BlueMonday doesn't exist, people can feel down all year round. Remember to take a break every now and then 💙☁️ https://t.co/TOWjoKcYAb @emma0797 Hey Emma! I have just DM'd you ^DQ @LedsonMikey Hey Mikey! Great to hear you are off to amazing Vegas - How exciting! I can check the mileage needed f… https://t.co/bNiuzrRc72 @jswhite12 Hey Jamie! We are not currently running the Golden ticket offer - but you never know if it may pop up ag… https://t.co/gscm43G3tA @KellyBu08160035 @Delta Hey Kelly! Lovely to hear you are travelling soon! If you would like to DM us your booking… https://t.co/0PfN0xUhqb @BielskiJonathan @richardbranson @British_Airways Hello Jonathan! Sorry the wifi speed was not up to your expectati… https://t.co/lc7cOBQfn1 @rebexan @VirginHolidays Hey Rebekah! Great to hear you are travelling with us soon! How Exciting. We love crafter… https://t.co/QdUv4eKqNC @Insomnia1821 Hey Kenny! Lovely to know you are travelling with us soon - and in Upper too! Treatments can only be… https://t.co/p9OWDwJCyk @benbow77 Great to hear you will be using Virgin Connect when we go live! As @flybe mentioned, we are finalising pl… https://t.co/1YF4IPJ8gA @toby10ant Hope you have a fantastic flight Toby! ^DQ @itsjoerack Hey Joe! If you would like to DM us, I can look into it for you 👍^DQ @cherry1969livec So sorry to hear the food on board was not up to our high standards Cherry. Once you have returned… https://t.co/JwBmtkfDSS @jimbobbennett @HotelChocolat Oh! We wish we were crew today! Hope you have an awesome flight ✈️🔆^DQ @joesags1 Hey Joe! We too saw in the press that @VirginAustralia had a small issue with an aircraft wing which was… https://t.co/UESOns9uqC @mickde1967 Hello Mick. So sorry to hear your aunt had trouble at Heathrow. She would be able to call or email our… https://t.co/D885KgHB2s @tjcoakley @Disney Hey Thomas! Lovely to hear you are off to magical Orlando! Whoop whoop! See you on board in March https://t.co/31PooW9VDJ @DeonWebber1 OK, as you have booked via a third party, it is important that (before you book) they clarify which ca… https://t.co/hiJhMBEQr7 @mrsblueskys Hey there! Great to hear you are all travelling with us soon! We have a bookmark to print off for your… https://t.co/WQe0AMeX1c @DeonWebber1 OK that is the case if you have booked in Economy. So sorry you cannot do it earlier than check in. Di… https://t.co/omaP2uHyvh @DeonWebber1 Hey Deon! Great to hear you are off to the US soon! Depending on your ticket type, we should be able t… https://t.co/4vEJGMN8t9 @richardpeabody @PGAShow Have a fab flight! You'll be there by Tee time 😘 ^DQ @wol_sam Ah! OK, if you would like to DM us, I can take your booking details and see if I can get one or the other… https://t.co/NlIZQIRQLM @wol_sam Hey Sam, you can select Fruit platter or Low lactose meals on board - you would do that via "My booking" o… https://t.co/ApFWWljWbV @thedjcarmen Hey there Carmen - Sorry to hear the flight is not coming up to your expectations. If you have time, c… https://t.co/CZD5VWWTsm @Kathrynl_ Hey Kathryn! We work 331 days in advance, so May 2021 will be released after the end of June 2020 👍 ^DQ @hcozzy40 Hey Helen! We fly direct to Orlando from Manchester, but if you need Miami, you would need to fly from London Heathrow ^DQ @JetPhots @planesonthenet @TheAviationist @airliners_net WOW! What a wonderful picture! Thanks so much Bob! 😍^DQ @TGVerkehr @VirginTrains Sorry to hear the miles have not been credited Johnathan. You can email into our service t… https://t.co/1Svjwtt19e @Wookiee501 we wouldn't ask you to pay for any increase to a fare after you've booked. We understand this may be of… https://t.co/HudH57tywa
1/20
2020

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