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219 Following   333,350 Followers   3,542,037 Tweets

Joined Twitter 12/4/08


@bulle0205 Have things now been resolved since your last tweet Bulle? LB @sajspain Thanks for the response Sarah. So just for clarity, when you call into our team, is your name on the account? ^DB @niamhangelica Depending on the complexity of the fault, it can take a little longer to fix; however rest assured w… https://t.co/P0FteyMhNV @kairosbutterfly Hi Jennifer, I'm sorry to hear that the services aren't available in your new home. If you cancel… https://t.co/13rEZWLUKN @clairemmco Hi there. Sorry to hear of the service issues. How's things been since tweeting? ^John @DeeDawggx Hi there. Sorry to hear of the service issues. How's things been since tweeting? ^John @bringonthebeer I do apologise Michael. Are we aware of any issues with the app here https://t.co/1J9Uag924k? ^EC @Nadeem74159629 Hello Nadeem, I'm very sorry to hear about the broadband issues you've been experiencing in your ar… https://t.co/wkNWOP1l4I @sixTimesChamp Hi there. Sorry to hear of the service issues. How's things been since tweeting? ^John @TubbyDown Sorry to hear this Tom, can you tell us more so we can help? ^LCH @CaterinaVVE Hello, Katherine. What issues are you having please? ^John @emmaswabyx Very sorry about this Emma, are you still having issues this morning? ^EC @TetlowA Hi Andy, I'm sorry for the outage you've been experiencing. How are things looking today? ^MF @ellygreenan Hi Elly. Sorry or the delay getting back to you - and any WiFi issues too. I hope there's been some im… https://t.co/Osg1tqiwqu @DanThom03788420 Thanks Dan, did you arrange a date for the services to come to an end in the property you're currently in? ^DB @Petergale1 Hi Peter, sorry for any connection issues you experienced last night. How are things looking this morning? ^DC @kathrynbest73 Thanks for getting back to us Kathryn, in that case it would be best to give our team another call o… https://t.co/yM18Se8UfS @DatRaider There are less of us here at the weekend at the moment, sorry about that. Are you still having problems with the service? ^TF @are_virgin My apologies. Depending on the complexity of the fault, it can take a little longer to fix; however res… https://t.co/MeEvcpGXc5 @TheMadViper Hi there, sorry about the loss of service. .s the fault and estimated fix time displayed on our servic… https://t.co/ghj958g9wF @emmetjc Hi Emmet, I'm sorry to hear this. Can you expand at all? ^EC @Gregory04582716 Hi Gregory, sorry to hear you're having issues with your services and that there is an issue in th… https://t.co/C4wXhrmNh1 @TrickyAlan Hi, I'm sorry to hear about this. Are you still having issues with the services today? LB @lisastiass Hi Lisa, apologies for the loss of service. We hope to have a fix in place very soon and you will be ab… https://t.co/daQRivYN58 @Emmzz_92 Morning Emma. Sorry or the delay getting back to you - and for the TV issues too. I hope there's been som… https://t.co/TTCWMj4EH0 @JudeParkin Sorry to hear you're having issues with your services and that there is an issue in the area. The team… https://t.co/pEDzPDdiqz @sarawhinnett Morning Sara. Sorry or the delay getting back to you - and for the downtime too. I hope there's been… https://t.co/SDhcJ4bPlv @dinozzo666 Really sorry for any downtime yesterday, this isn't good. Is it still happening now? ^EC @Mister_Mat What did our team advise when you called? LB @Trooper2000 Really sorry for the downtime and I can assure you it's not the level of service we aim to provide Mik… https://t.co/eY3BlgFaHO @TiarnanDoc_ Hi, we'll respond as soon as we can :) ^MF @TD_Gaming_ Hi there. Sorry for the call hold times. We are busier than normal. Have you managed to speak to the team since tweeting? ^John @sajspain The self-care account is the account you would log into to check the bills on your account ^DB @aishaazmi Hi Aisha. Sorry or the delay getting back to you - and any service issues too. I hope there's been some… https://t.co/3SKGHhBkEc @JonCarmichael94 Hi Jonny, apologies for any connection issues you experienced last night. How are things looking this morning? ^DC @abbienicolex I'm really sorry to hear this Abbie, it's not the level of service we aim to provide. Are you still having issues today? ^EC @DatRaider Apologies or the delay getting back to you - and any internet issues too. I hope there's been some impro… https://t.co/uAjU13xw81 @josephjohn77 Thanks for that John. I can't see any outages currently. Can you please call us on 0345 454 1111 and… https://t.co/QfJY1G20JV @IMF_X I can only apologise, How're things looking now? ^EC @lOpziLLA Hi Sneaks, I'm really sorry you're getting slow speeds at the moment. Are there any known issues showing… https://t.co/XbL91bjOzY @george94holland Hi, I'm sorry to hear about this. Are you still having issues with the services today? LB @azou91 Hello Abdoul, sorry to hear about the connection issues you have been experiencing. If you could please con… https://t.co/M6U9pdACKT @babyjane74 Hi Jane, thanks for your tweet although I'm sorry to hear about the confusion. Please give our team a c… https://t.co/q6xa0GGo2a @angelscouter Hi there. Sorry to hear of the service issues. How's things been since tweeting? ^John @katLnichols Hi there. Sorry to hear of the service issues. How's things been since tweeting? ^John @Karen_64 Hi there. Sorry to hear of the service issues. How's things been since tweeting? ^John @virginhelp Hi @Speckmobile, I am sorry you have been having issues what error messages are you getting? ^ZP @waldock_jacob Sorry or the delay getting back to you Jacob - and any broadband issues too. I hope there's been som… https://t.co/OUNeJRdzu3 @180deedee Apologies Sarah, the fault and estimated fix time will show here: https://t.co/1J9Uag924k There will als… https://t.co/gtg5gOu5Og @Mister_Mat Hi Matthew, I'm sorry to hear about the unexpected charges. If you give our team a call on 789 / 0345 6… https://t.co/YrUcs4q2km @SubtoHiChampion Hi there , apologies for any issues you experienced with your services yesterday. How are things looking this morning? ^DC @agray2505 Hi Andrew, I'm sorry you've been having issues with your TV. Are there any known issues showing on our s… https://t.co/peHfc2GKvm @athenalamnisos1 Hello Athena, sorry about the loss of service. Is the fault and estimated fix time displayed on ou… https://t.co/fOkkLtx0Qk @chezliz1818 Hi Cheryln, sorry to hear that your internet isn't behaving as expected and for the inconvenience caus… https://t.co/o67Mn8Sk3Q @ras8519 Hi there. Sorry to hear of the service issues. How's things been since tweeting? ^John @Hannahfounds Hi Hannah, sorry about the loss of service, we hope to have you back up and running very soon. You wi… https://t.co/xgqT1ZI0kr @firthey Hi there. Sorry to hear of the service issues. How's things been since tweeting? ^John @AleixoGomes4 Please wait for the outage to be cleared and let us know if you still have issues. ^LCH @TanvirHamid1982 It's good to know normal service has since resumed. Enjoy the rest of your weekend ^DC @jasonkneen Hi there. Sorry to hear of the service issues. Is there an update listed on our status page -… https://t.co/G1eDKy3bQ6 @WhatsupNikki Thanks for the reply Nikki, I'm hopeful this will be fixed ASAP. You can also find a full breakdown o… https://t.co/jgCCa6tlQt @LiamBuckler Hi Liam, I'm sorry you haven't had a call back yet. Can you please call our team on 0800 183 1234 so t… https://t.co/pgN0GMKsgj @IffyatFifty I am sorry to hear this Kerena, is she getting an error message when she put the sim in her phone? Doe… https://t.co/74fqIga3Kc @eliterenno I do apologise but we don't have a chat option at the moment. If you don't wish to ring you can text us… https://t.co/IhpO8GmRZ3 @sk_horn Hi Suzy, I'm very sorry to hear this and I can assure you it's not the level of service we aim to provide.… https://t.co/JR1P26STOn @josephjohn77 Apologies John, I need my morning coffee. Can you please provide me with your postcode so I can look… https://t.co/CqCOWUGySr @garethcia We can't look into this further from this team as we have no account access but if you could send a text… https://t.co/4siIwYllyW @SexyMotherTucke Hi Chris, I'm very sorry to hear about this situation and for the frustration it has caused. We wo… https://t.co/H3zYinQF7l @dodsy1 Thanks for messaging Gemma. Our team will reply as soon as possible. LB @sajspain Have you been able to log into the self-care account at any point since the transfer of ownership? ^DB @RosieDeacs Hi Rosie, I'm sorry to hear that you've had cause to complain. Has this been resolved since your tweet? LB @sarahpsyc I'm sorry to hear that. Have you been able to speak with your team over the phone since your tweet? LB @Trevy24 Hi there, we're very sorry about the loss of service you have been experiencing and we hope to have a fix… https://t.co/jxbr4X7WGz @josephjohn77 Sorry John, I'm unable to look up postcodes ^DB @Heafy13 HI Andrew, I'm sorry to hear that you've been having some issues with your account. Have things been resolved since your tweet? LB @charissagaskell There's not sorry. You can also call us on 150 // 0345 454 1111 ^John @Ish48381441 Hi Ish, I'm sorry you were having some problems watching the game last night. Was the flickering happe… https://t.co/lbamDlxRTw @kh_kickz Hi there, we're very sorry to hear about this situation. Have you been advised by our faults team if the… https://t.co/rWbmBbnXZn @sensible_sid Really sorry for the downtime last night, I can assure you it's not the level of service we aim to pr… https://t.co/eS39YT2nxA @DanThom03788420 Sorry to hear this Dan, when are you due to move into your new property? ^DB @JJ_MUSIC Good morning, were you able to order this? ^John @d_e_waters Hi there. Sorry to hear of the service issues. How's things been since tweeting? ^John @TanvirHamid1982 Hi there, we're very sorry about the connection issues you experienced last night. How are things looking this morning? ^DC @eMancu Apologies for the delay in getting back to you. Are you still having issues with the services today? LB @nicklewis87 Hi Nick, I'm very sorry about this. Please give us a call on 150 / 0345 454 1111 so we can see what's going on ^EC @DanniBaker2 I am sorry you feel this way, Danni. We are not able to arrange or make calls from here. ^John @vawwentine Hello valentine, sorry for any WiFi issues you experienced last night. How are things looking this morning? ^DC @sajspain Thanks for the response, does the account your logging into show your bills that have been generated since that date? ^DB @liam_cassidy63 Good morning, we're very sorry that your services are still affected. Has the fault information bee… https://t.co/Knqrw39fxQ @josephjohn77 Can you please provide me with your E-Mail address to see if there are any outages in your local area… https://t.co/gvR72aHwB9 @scrivens4 Hi Gareth, apologies for the loss of service you experienced last night. How are things looking this morning? ^DC @James90423125 Hello James, sorry about the loss of service. Is the fault and estimated fix time displayed on our s… https://t.co/yx6KieKz7x @BlueMoonies Text replies are not instant and are automated at the start to get you through to the right team. ^John @BridgetGiles44 Hi Bridget, apologies for the loss of service. Please can you confirm what email address your complaint was sent to? ^DC @Kierren_Horne Really sorry for any issues last night, this isn't good. Are things any better this morning? ^EC @FlirtyWardrobe Sorry we can't help directly from here at the moment. If running the diagnostics via… https://t.co/AgBwmbOr6K @VijayK_1 Hi Vijay, all times and dates are estimates only and we will to our level best to have the services fully… https://t.co/JEGHQYZzdV @WattsChelt Apologies Ian, rest assured you will receive a reply to the messages sent to our support team. You also… https://t.co/9rAERhhiYF @GoldenandSheen Apologies. If running the online diagnostics via https://t.co/1J9Uag924k doesn't help - and there's… https://t.co/D6HMKPyY5Z @timdarbre Sorry or the delay getting back to you Tim - and any broadband issues too. I hope there's been some impr… https://t.co/p07vtcQ9Jm
10/25
2020

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