Sign in with Twitter

Username:

At Vision Express, we believe everyone deserves to enjoy great vision for a lifetime. For all things customer services please tweet @VEServiceTeam

2,113 Following   18,221 Followers   20,765 Tweets

Joined Twitter 4/2/09


@GreenGrounded Hi There, Thank you for your feedback, it’s great to hear you are happy with the service provided b… https://t.co/Yxp8Si6aQa @chrisBowdata Hi Chris, Thank you for making us aware of this, I will pass this onto the relevant department. Thanks, Emily
2/24
2020
@SuzieHippo Hi Suzie, Thank you for your feedback, it’s great to hear you are happy with the service provided by t… https://t.co/14FkpSRg6d
2/23
2020
@NicCop_avfc Hi Nicki, Im sorry to hear about this matter, i will contact the store and inform them of this matter. Thanks, Jess @WedDaye Hi There, Im sorry to hear about this matter, Please can you DM us with your full name, DOB and the stor… https://t.co/kAuozmvwqe @NicoleB18560267 Hi Nicole, Im sorry to hear about this matter, Please can you DM us with your full name, DOB and… https://t.co/qZzqQByzZH @pollygary @Ststephenshull Hi Gary, Thank you for your feedback, it’s great to hear you are happy with the service… https://t.co/pmM5Rn9lQg @BolsoverTory Hi There, Im sorry to hear about this matter, Please can you DM us with your full name, DOB and the… https://t.co/Bj9njEiXaz
2/22
2020
@djraydouglass Hi Ray, I’m sorry to hear about this, can you please DM me with some further information? Thanks, Emily @GoatmanUX @Specsavers Hi Sam, You can visit your local branch whenever you are due for an eye test 😊 Thanks, Emily @GoatmanUX @Specsavers Hi Sam, You can visit one of our stores for routine eye tests and receive reminders when thi… https://t.co/8Eh5DfjUL2 @GoatmanUX @Specsavers Hi Sam, You can visit any of our stores to purchase glasses, have an eye test or be fitted w… https://t.co/YbX32IfSvf @wapping_residen Hi, I’m sorry to hear about this, can you please DM me with some further details? Thanks, Emily @ugurwife Hi, I apologise if you have not received my message back, I responded to your message at 10:42 on Tuesday. Thanks, Emily @ClareElevique @VisionExpressPR Hi Clare, I have responded to your DM, can you please provide me with some further… https://t.co/THMP1b01tN
2/21
2020
@sophxxie Hi Sophie, Im sorry to hear about this matter, Please can you DM us with your full name, DOB and the sto… https://t.co/J9kAvQcLB3 @lucygrxce Hi Lucy, Please contact your local store who will be able to contact our product team to see if this… https://t.co/46GXOID9A4 @orbsdurham Hi Brian, I have replied to your DM. Thanks, Emily @Dr_MickeyJ Hi, I’m sorry to hear about this, can you please DM me with some further details? Thanks, Emily
2/20
2020
@emmab159 Hi Emma, I’m sorry to hear about this, can you please DM me with some further information? Thanks, Emily @lisabower Hi Lisa, I’m sorry to hear about this, can you please DM me with some further details. Thanks, Emily @nickcooper84 Hi There, Im sorry to hear about this matter, Please can you DM us with your full name, DOB and the… https://t.co/nsjph0iLyACarl, Geoff Linton, and Train Guy share the same carriage with you – who do you dislike the most?… https://t.co/9sC838uPGm @RealBobMortimer Email From: Geoff Linton Subject: Pencil Cases meet Bonjour Carl – As per last email, I’m looking… https://t.co/JmaQpr9vql @simonhcbenson Hi Simon, You are more than welcome, its great to hear we were able to resolve your concerns. Thanks, Jess @KimiTheWorm HI Giles, Unfortunately we cant re-send this voucher as its sent from our marketing team. However i… https://t.co/lXH1MtHq4D
2/19
2020
@carolinebeavon Hi Caroline, I can only apologise you are unhappy with our 7-10 wokring days quotation for our gl… https://t.co/iU2QlN147q @itsgeebrookes Hi There, Im sorry to hear about this matter, Please can you DM us with your full name, DOB and th… https://t.co/cIgKjknoTu @simonhcbenson Hi, I’m sorry to hear about this, can you please DM me with some further information? Thanks, Emily @SianRolfe Hi Sian, I’m sorry to hear about this, I will pass your query onto the appropriate team. Thanks, Emily @ugurwife Hi, I’m sorry to hear about this, can you please DM me with some further information? Thanks, Emily @fortune_chris Hi Chris, I’m sorry to hear about this, can you please DM me with some further information? Thanks, Emily
2/18
2020
@JFKKPOD Hi Patrick, Thank you for your feedback, it’s great to hear you are happy with the service provided by t… https://t.co/hIoqwLB1tm @TheSean_ Hi Sean, I can confirm this header is combined of the full text in the email. Please see the full email… https://t.co/XEeMF8R0Jw @Kirsty_Nicol Hi Kirsty, Im sorry to hear about this matter, Please can you DM us with your full name and DOB. I… https://t.co/xdLCP6iKgZ @TOMJyoutwit Hi Thomas, Please can you DM us with your full name and contact number to allow us to request this c… https://t.co/XoW54Wf9bZ @bpd_mummy_to_1 Hi There, Thank you for your feedback, it’s great to hear you are happy with the service provided… https://t.co/EiYsxMNmKi @sarahgailbrand Hi Sarah, Im sorry to hear about this matter and the broken frames you have. However now seeing t… https://t.co/5BTrnqvNHA @stratford_simon Hi Simon, Im sorry to hear about this matter, Please can you DM us with your full name and DOB t… https://t.co/VNbPrfkkVL @5av1d Hi David, I can contact the store regarding this for you, can you please DM me with your full name, DOB, and… https://t.co/OZVCjLWfPW
2/17
2020
@lukemorris10 Hi Luke, that's great to hear! If you wouldn't mind sending over a DM with some more details we'd lov… https://t.co/A1E4iKFZym
2/16
2020
@chrisbird9 Hi! I will pass this on to the relevant team for you to request this is something that is looked at. Thanks, Katie. @funky_banana Hi, we don't offer this unfortunately but the nearest store would be the Bury St Edmunds Store. Thanks, Katie.
2/15
2020
Did you know that you and your partner’s heartbeats can start to synchronise when you gaze into each other’s eyes?… https://t.co/TYA0KLaDCE @serimalbpickles Hi Sara, Thank you for your feedback, it’s great to hear you are happy with the service provided… https://t.co/0BngI6Wnz7Charles Darwin, the old charmer, was the first to suggest that pupils dilate when you focus intensely - like when y… https://t.co/UNrQab6K5EThe look of love is a real thing don’t you know? Research shows that staring into another person’s eyes encourages… https://t.co/lw4uI4LThB @Sita06341333 Hi, I’m sorry to hear about this, can you please DM me with some further information and I can arrang… https://t.co/uqTIs8L36O
2/14
2020
@jeps22 Hi, I apologise for the delayed response, I have responded to your DM. Thanks, Emily @rangerriggers Hi Claire, I’m sorry to hear about this, can you please DM me with some further information? Thanks, Emily
2/13
2020
@jeps22 Hi There, Im sorry to hear about this matter, Please can you DM us with your full name, DOB I will invest… https://t.co/FwHeyICmBc @jagg88 Hi There, We quote 7-10 wokring days for all orders to be made and delivered back to store. If you can DM… https://t.co/DYVyygr5UI @mikewiow Hi Mike, I apologise for any confusion; we will not be putting prescriptions online for customers to revi… https://t.co/B6wASyl0Yb @mikewiow Hi Mike, You can return these to any store to be adjusted. Thanks, Emily
2/12
2020
@bpgriff Hi Barry, We do offer re-glazing service which allows you to use exisiting frames and provide new lenses. Thanks, Jess @Cuds1988 Hi Daniel, I’m sorry to hear you haven’t had a response to your complaint you have emailed in, can you pl… https://t.co/EGSFombUpV @stevenrees1970 Hi, I’m sorry to hear about this, can you please DM me with some further information? Thanks, Emily @RemainOnly Hi, I’m sorry to hear about this, can you please DM me with some further details? Thanks, Emily
2/10
2020
@HAHigginson Hi Heather, Sorry about this, if you could please DM me with your details I'll be able to action this for you. Thanks, Jade @tweetheart4711 Hi Helen, Not a problem, I can send this out to all stores to avoid situations like this reoccurring. Thanks, Jade @Macca0403 Hi Andy, I know that the store were experiencing some phone line issues throughout the week, however, I… https://t.co/thw5248UPB @SammieJo2050 Hi Sammie-Jo, I'm sorry to hear about this, if you could please DM me with further details I'll hap… https://t.co/qdhAWJGOps @jamo469 Hi, If you could please DM me with further details I'll happily look into this for you. Thanks, Jade @CurranLighting Hi Chris, I'm sorry to hear about this, if you could please DM me with further details I'll look i… https://t.co/ve3PLtM68t @tweetheart4711 Hi Helen, I'm sorry to hear about this, if you could please let me know which store this was I can… https://t.co/eCUI5TKPtL @rabbitsglasses Hi Sean, I'm sorry to hear that you've not yet received both pairs of glasses, if you could please… https://t.co/fia7fvfFhZ @Macca0403 @VisionExpressPR Hi Andy, I'm sorry to hear that you've been unable to get in contact with the store, i… https://t.co/XZxrmnuDVa @Cuds1988 Hi Daniel, I'm sorry to hear that you're still waiting for your glasses, if you could please DM your det… https://t.co/qfpTTDHGTl
2/9
2020
@JamieRBurke @mallcribbs Hi, I’m sorry to hear about this, can you please DM me with some further information? Thanks, Emily @MarkSJordan Hi Mark, Thank you for your feedback, it’s great to hear you are happy with the service provided by… https://t.co/BxjvDKBIRw @queuenaomi Hi Naomi, I can only apologise for this error, i will relay this to our relevant department to be addressed. Thanks, Jess @euanfergusson Hi Euan, We ask for details to allow us to contact the store and locate your file in order for the… https://t.co/4N6um9Xog9 @toridennett Hi Tori, Yes this is possible and a service we do offer, please visit any of our stores for this. Thanks, Jess @queuenaomi HI Naomi, Im sorry to see this matter, i will pass this onto our relevant department to be addressed. Thanks, Jess @euanfergusson HI There, Im sorry to hear about this matter, Please can you DM us with your full name, DOB and th… https://t.co/mSQoymt7a0
2/7
2020
@lucygrxce Hi Lucy, I have checked with my manager and the discount can be applied to high end brands. Thanks, Emily @Ca2men Hi Carmen, Im sorry to hear about this matter, Please can you DM us with your full name, DOB and the stor… https://t.co/U59WAiu2kW @Kim88C Hi Kim, You can visit any Vision Express store with the voucher. Thanks, Jess @ricardo_castro1 Hi There, Im sorry to hear about this matter, Please can you DM us with your full name, DOB and… https://t.co/Tv4mR3NPWb
2/6
2020
@ChirnyChirnside Hi, I’m sorry to hear about this, can you please DM me with your full name and contact number? Onc… https://t.co/RJYVuwmajf @GoodhandWill @VisionExpressPR @VEServiceTeam Hi, I’m sorry to hear about this, can you please DM me with some furt… https://t.co/9MpcbSQZRR @eaemmab @Specsavers Hi Emma, Im sorry to hear about this matter, Please can you DM us with your full name, DOB a… https://t.co/VjjZ9Yao7P @NickHolmes4 @Specsavers Hi Nick, Im sorry to hear about this matter, Please can you DM us with your full name, D… https://t.co/vBUcJYZmqg @ForasImaging Hi Mike, Please can you DM us with your full name, DOB and the store you attend. I will investigate… https://t.co/htbU6Pxr4W @amandashandmade Hi Amanda, Thank you for your feedback, it’s great to hear you are happy with the service provid… https://t.co/L2seLwVBAa @stephendowner2 @Specsavers Hi Steve, Thank you for your feedback, it’s great to hear you are happy with the serv… https://t.co/oj9htzEnGq
2/5
2020
@jshovelt Hi Joanne, I can confirm we do offer reglaze services which allows you to glaze any exisiting frames. Thanks, JessThe most reported symptom of #retinoblastoma is a white glow in the eye. However, it is important to recognise that… https://t.co/gASGsHNWNF
Retweeted by Vision Express UK
2/4
2020
@Cosmictiger74 Hi Yvette, If you can DM me with some further information, we can investigate the issues you have ra… https://t.co/DbfJTXQVMe @Cosmictiger74 Hi Yvette, I’m sorry to hear about this, can you please DM me with some further information? Thanks, Emily @avinashkaware01 Hi, I’m sorry to hear about this, can you please DM me with some further information? Thanks, Emily @Louise_tweets_ Hi Louise, If you can please visit the store you purchased the frame from the team in store will… https://t.co/RqNOOsJ6ZP @Louise_tweets_ Hi Louise, Im sorry to hear about this matter, Please can you DM us with your full name, DOB and… https://t.co/P7RmI2iCpE @georgekonons1 Hi George, Thank you for your feedback, it’s great to hear you are happy with the service provided… https://t.co/o9SVmn2Hrp
2/3
2020
@LaursJaneW Hi, I’m sorry to hear about this, can you please DM me with some further details and I can contact the… https://t.co/kabR9Clul8 @pgauldy Hi Paul, Thank you for your feedback, its great to hear Ash and Justine provided you with an excellent experience. Thanks, Emily
2/2
2020
@djPeterBlundell Hi Peter, Can your wife please DM me with her full name, DOB, email address and which store she ha… https://t.co/MjZcnlWbBH @mapgie Hi Maggie, I apologise for any issues you have faced regarding our website, we are currently working hard t… https://t.co/aPeYcT2hYl @chloetc_ Hi Chloe, I’m sorry to hear about this, can you please DM me with some further details? Thanks, Emily @arweston88 Hi Anna, I’m sorry to hear about this, how can I help? Thanks, Emily
2/1
2020

0