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6,436 Following   342,982 Followers   191,140 Tweets

Joined Twitter 6/11/09


@foreverlojo Sorry to hear this. Could you please send us a DM so we can look into this for you? Thanks - Mark https://t.co/dp2hbek9g9 @eht1eht1eht Sorry to hear this. Could you please provide me with the email address your mother uses to log into… https://t.co/OHOXzvRhk1 @shane_ewen So sorry to hear this, Shane. I will contact the branch management team straight away and ask them to l… https://t.co/GqSY2U9PCm @loobilou So sorry to hear this, Heather. We have not been made aware of any issues, so would suggest that you try… https://t.co/0LMStORV3s @banzaibob11 Hi Bob. We usually wouldn't feed back as this will be considered during their next review. That being… https://t.co/Fp4aIum1HQ @Phewmont1 Hi. Demand for these priority delivery slots is very high and we’re working hard to provide more. We’ll… https://t.co/JKe61am9Bf @Barnesy_08 This is really lovely to hear Paula, could you please let me know the store so I can feed this back. Thank you - Becky @MartinL73184668 Hi Martin, I'm sorry for the delay. We are only able to advise that the Reisling as Vegetarian. Th… https://t.co/KGLxyu7vRN @LauraPharmTech HI Laura, Thank you for letting us know although I'm sorry to hear you were unwell in store, I hope… https://t.co/uJf0gJ1AHe @emeralddagg Thank you Carla for this lovely feedback for our Bedford store 😊 it's really great to hear and I hope… https://t.co/uuS7SXxJfU @_EmilyStacey_ Hi Emily, I'm sorry to see this. Could you please DM us and share when and where purchased along wit… https://t.co/fGeFkhKmhT @BA_ZealotPup Hi Andrew, I'm sorry to see this, especially as it is the second time, it's very concerning to hear.… https://t.co/8ZwMqXlMS5 @pedrogerardo23 Hi Peter, I'm sorry to see this. Could you please send us a DM with the product details (barcode, d… https://t.co/HGdsoP9DJO @whisky_duck Hi Danny, I'm sorry to see these were in the stir fry. Could you please send us a DM and let us know w… https://t.co/HqhFjvynSH @shasel1104 I'm so sorry again Sharon, could you please send us a DM and let me know time you visited the store. Thank you - BeckyLooking for the perfect soundtrack to help you concentrate on that new skill you've been perfecting? For… https://t.co/5obXLdniA5
Retweeted by Waitrose & Partners @Frawli1978 I'm really sorry to see the cheese is mouldy Ceri, I will certainly raise this with our technical team.… https://t.co/7VhVWWCxsq @ValentinoGatt_ Hi Valentino, I'm really sorry to hear this happened to your friend. Could you please send us a DM. Thank you - BeckyIntroducing our new Lunch For Today bags. £5 for adults and £3 for kids, they contain all you need for a quick and… https://t.co/jPStHO8d5l @Al3xMalik I am really sorry to hear this Alex. Could you please send us a DM. Thank you - Becky @SopBrow Hi Sophie, I will definitely let our buyers know that the dip is missed, sorry I can't share better news - BeckyThis week we join Silvana on a mission to perfect the macaron – something she hasn’t made for a long time. Watch… https://t.co/VbX2mxQaIr @IsYoursGoldAFC Hi, Thanks for getting in touch, please can you let me know your local store. Thank you - Becky @ianbattersby Hi Ian, Thank you so much for taking the time to share this lovely feedback for Helen, It is really g… https://t.co/5mmWc22UPo @Bird_08 I'm sorry again we didn't share this with you and for the disappointment caused - Becky 2/2 @Bird_08 Hi Victoria, I'm sorry we didn't share in our previous reply that we have extended priority queuing to all… https://t.co/d2pknO5nV2 @Bokarelli Thank you for this really lovely feedback for Melaine 😊Could you please send us a DM with your order number. Thank you - Becky @jessicaglenn While this won’t be possible for everybody, we are very grateful for our customers’ support in this d… https://t.co/1DYMJaDeyY @jessicaglenn Hi Jessica, In line with the Government’s guidance on social distancing we’re asking customers to hel… https://t.co/b0MugGOyJu
5/29
2020
@m1rabell Sorry to see this, Mirabelle. Could you please send me a DM so I can look into this for you? Thanks - Mark https://t.co/dp2hbek9g9Along with our Partners at our Lancashire textiles factory 'Herbert Parkinson', we'll be clapping at 8pm again ton… https://t.co/IaToi1xpKL
Retweeted by Waitrose & PartnersIn just 3 weeks our Herbert Parkinson Partners have produced over 6,000 hospital gowns to help support the NHS. Fro… https://t.co/pOWho76Qbw
Retweeted by Waitrose & Partners @marshalle09 Wow! This is amazing, any tips on how you have kept it? - Polly 🙂 @Exclusiiive Hello, thanks for getting in touch, I have refunded the bottle of Barefoot for you for the value of £6… https://t.co/4Uv4A3QaGm @Emmy_Lambie_Pie Hello Emma, thanks for getting in touch, you can read about our responsibly sourced palm oil here.… https://t.co/J97cojEFMU @shasel1104 Hello Sharon, I'm sorry to hear this, I can imagine this being an upsetting experience for you. Please… https://t.co/hBtnv1Bbxk @danniellefh Hi Dannielle, I'm sorry to hear this. Could you please send us a DM. Thank you - Becky @Phewmont1 Hello, I'm sorry to hear this, I would suggest looking first thing in the morning to get a slot a little sooner. - Polly @banzaibob11 Hello Bob, I'm sorry to hear you are unhappy with the pricing of our large mangoes. I will pass your c… https://t.co/1twpVplCmV @JonMorter Hello Jon, thank you for sharing this, I will pass your comments onto the branch. - Polly @ponderhat Hello, I'm afraid both branches do not have this in stock. Sorry for any disappointment. - Polly @BFF13122011 Hello, thank you for your suggestion, I will pass this to the relevant team. - Polly @RBestVet Hello Richard, sorry for the delay in our response, the Braille on the bottle is formed using the phoneti… https://t.co/o1UhAxpkrU @mcmahon_peter Hello Peter, sorry to hear this, please contact our specialist Florist team directly on 0800 188884… https://t.co/ltFd0daDgU @binstedman Hello, thanks for getting in touch, I have passed on your comments to the central transport team to look into. - Polly @justthemajor Hello, it would be best to speak with the lady in question so we can look into this for her. - Polly @mehbo Hello Andrew, thanks for sharing this, I will pass on your comments to the branch. - Polly 🙂 @Mamours3 Hello, sorry to say no this is not something we currently offer. - Polly @MadMaxMel Hello Melville, sorry to see this, how shocking for you, could you please DM us with where purchased, an… https://t.co/eiinoWYhuA @eht1eht1eht Hello, sorry to hear this, we are releasing slots everyday, I would advise checking once per day in th… https://t.co/D8R311aHRm @Bird_08 Hello Victoria, we’re giving NHS staff and social care workers (carers) priority access to our shops and c… https://t.co/8aWVJwrZUA @WarwicksBenny Hello Benny, thank you for getting in touch, I'm sorry you feel this way. I will pass on your commen… https://t.co/o3fKTxRjlLCheese produced by North Yorkshire-based Shepherds Purse recognised as ‘Best of British’ by Waitrose. https://t.co/QG2ZezSGW5
Retweeted by Waitrose & Partners @valmapp Hello Valerie, sorry to hear this, I have had a look and our lamb stock is available in around half of our… https://t.co/eMl2qJkq6L @laurakateo Hello Laura, I have now processed a refund for you for both items, please allow 5-7 working days to receive this. - PollyThank you to our Heathfield branch, who are donating ingredients to the Young at Heart social club, so that their e… https://t.co/1WYHXJu9K0 @tinamajumdar Hi Tina, I'm sorry to hear this. Could you please send us a DM with your order number. Thank you - Becky @binstedman Good morning, I'm really sorry to hear this. Could you please send us a DM with more details. Thank you - Becky
5/28
2020
@JenSugden Thanks for letting us know, Jen. could you please DM us with your order number so I can feed this back t… https://t.co/qLyI52Kiot @HTNeale Hi Harrison. I imagine that it changes depending on the branch, but my local Waitrose tends to be quieter… https://t.co/NfSxFYuugF @binstedman Sorry to hear this. Did you manage to get the number plate? Thanks - Mark @AJ_Malmesbury Hi Andrew. Please speak to one of our branch Partners on your next visit to Waitrose. I am sure they… https://t.co/z9g03BMCJK @justthemajor That is very disappointing to hear. We’re asking customers to help us manage the number of people in… https://t.co/L571Cct2Iy @GoldenC67310751 We don't i'm afraid but I will certainly feed this back to our buyers. Thanks - Mark @lee1ngham So sorry to see this, Lee. Could you please email the details including your order number to customerser… https://t.co/olBKo09hCP @Mamours3 Hi. Could you please confirm which offer you are referring to? Thanks - Mark @DrDivya777 So sorry to hear this. Could you please DM with the time of your visit and a description of the Partner… https://t.co/lKvJmtvEOV @TomHDavies Hello Tom, we haven't stopped selling the Pilsner Urquell x 6. Please can you inform me of your local b… https://t.co/1X4ciZ4G30 @SueEllis2 Hello Sue, this is lovely to hear, thank you for sharing and I hope they still last a little longer! - Polly @LukeWRichmond Hello Luke, unfortunately you can only view previous orders, whether that is delivery or click and collect. - Polly @missp1978 Hello, I'm sorry to hear this, could you please DM us with the product details for both products with is… https://t.co/mdhE56CX9x @ian_knightley Hello Ian, sorry to hear this, please can you inform me of your order number so I can look into this for you. - Polly @ian_knightley Hello ian, I'm sorry to hear this, please can you DM us with the order number? - Polly @LouMcGroo Happy Birthday, they look yummy! 🤤 - Polly @HorrorBiscuits Beautiful Lyndsay, I'm glad they made you smile! - Polly 🙂 @ponderhat Hello, I'm sorry to hear this, please can you inform me of your local branch and I can check this for you. - Polly @laurakateo Hello Laura, thank you for this, please can you confirm which chicken items as I can see 5 chicken items in your order. - Polly @ChrisGreen_5 Hello Chris, I'm sorry to hear this, please be assured that I will pass on your comments to the branc… https://t.co/W5dmfvknKJ @CarolFielding4 Sorry to see that Carol - if you get in touch with the Garden team they'll be happy to assist. Thei… https://t.co/ud35FPCm0n @rosevicthompson Hello Rose, sorry to see this, could you please DM us with where purchased, your full name, postal… https://t.co/MyXsrXCbrZ @VivisVenture Hello, of course, please get in touch and we can look into this for you. - Polly @readwithamy_ Hi Amy, could you DM us the email address used and we'll have a look for you - Iain. https://t.co/dp2hbe2xRz @Steak3000 Hello, please can you DM me with your postcode and I can check this for you with your local branch. It w… https://t.co/gnuhpFWPRw @edgey27 Hello Marten, If you have chosen to Click & Collect your https://t.co/YTETR3iVJp or… https://t.co/edYMqHSnj2 @bass_leon Hello Leon, sorry to hear this, if you cannot log in please call our online team on 0800 188884. - Polly @jossshhh Hello Josh, I have processed a refund for these items, with your unwanted subs and the damaged items your… https://t.co/E7XlAudjjS @MrMcKavanaghRE Hello Sam, sorry to hear this, could you please DM us with the product details (barcode/price, date… https://t.co/yPThnYjmqM @iamDiBalan We have tried to reply to you but messages are not being received for some reason! Hi, sorry to hear th… https://t.co/qDcwyNWEpK @Exclusiiive Hello, sorry to hear this and thanks for getting in touch, please can you DM us with which items were damaged? - Polly @griff_tv1 Hello Griff, sorry to hear this, please can you inform me which product you are speaking of? If you can… https://t.co/Yd65OxV8Rq @antheaPixel Hello Anthea, I'm sorry to hear this, please can you DM us with your parents name and address and the… https://t.co/LqZgy0ig66 @SueFlesher Hi Sue, sorry to hear this. Please can you confirm your full address details via a DM so we can arrange… https://t.co/QtqogaICQM @HW1969 Hello Helen, I'm sorry to hear this, I hope they feel better soon. Please can you DM us so we can discuss this further? - Polly @rhiannonadams1 2/2 Also please confirm which store they were purchased from and your full address via a DM so we… https://t.co/Oc95ypbHfw @rhiannonadams1 1/2 Hi, sorry to hear this, it seems the message we sent you did not send correctly. please can you… https://t.co/cOZrigWdpI @Nush12341 Hi, Please can you let us know via a DM your email address so we can locate it for you. Did you get a re… https://t.co/ZRnFWaU40D @chinaspresident Sorry to hear this please can you pass on pics of the packaging or confirm the bar code number and… https://t.co/HhyZktoYwt @GrinningGibbons I'm sorry to see this, could you please DM me your full name and address so I can send you an apol… https://t.co/ZqijgjnXtk @EllieHarris23 I'm sorry so see this could you please DM me you full name and address along with what branch you brought them from. Jaz @aybswinter99 I'm really sorry to hear this could you please DM me you full name and address along with the name of… https://t.co/SyOOSpLjGR
5/27
2020

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