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Waterstones @Waterstones Central London

The UK's no.1 bookseller. Join us for offers, news, events & books. LOTS of books. Follow link for customer service:

1,860 Following   263,631 Followers   50,211 Tweets

Joined Twitter 11/11/08

@skogkatts Hi there, if your order is still processing then that's because our shop closures and the closure of som… @Beccakh16 Hi Becca, we're not customer support team here but they are still working through all of those orders. I… children across the country spending more time indoors, it's more important than ever to have plenty of great…
@bloomers_88 If you DM your order number we'll see what we can do @bloomers_88 They don't, no. Did you have problems with payment when making the order or have you received an email… @bloomers_88 Hi Louise, we're not the customer support team here unfortunately and they're dealing with a huge volu… @Niamh_Finlay_ If you've emailed them then great (although they may not be able to reply for several days due to vo…'t forget that @RuthWareWriter will be taking over our Instagram tonight at 7.30pm to talk about her thrillers a… @Niamh_Finlay_ Hi Niamh, we're not the customer support team so we can't look into individual orders. What was the issue? @alexkramer There isn't. If you want to contact them you can do so through our website but they are being inundated… @alexkramer Hi Alex, we're not the customer support team here unfortunately but the current situation is causing de… @kenderweasel Hi there, delays are caused by the shops that help with online orders being closed and some of the wa…'...through it all the women showed the most remarkable courage, dedication and self-sacrifice' @wendymoore99 write… @hollyecr Hi Holly, sorry for the delay. As you can imagine a number of factors are causing delays with deliveries… @emm33 Hi Malcom, if you have already placed an order for delivery to shop then customer support will be in touch to arrange an alternative. @beaksclaire Hi Becca, we don't have customer support here on Twitter. If you're waiting for an order to arrive the…'Books this good don't come along very often. It's a novel like no other, an exhilarating, disquieting, joyous read… @klopponuts Hi there, I'm afraid we can't as we're not the customer support team here. Processing of orders is bein… @uwhuskygirl Hi there, we're not the customer support team here and so can't help with individual orders but if you… can join @RuthWareWriter on our Instagram tonight 7.30pm as she answers your questions about her work as a thri… @LaurenR41921980 Hi Lauren, thanks first of all for your order. A number of factors are causing delays at present.… announced, the 6 books vying for this year's @dylanthomprize. Discover more about them all here:… @maxjohnporter Oh my word that takes me back. What an album. @bulla_scrunchie Order 15248691 has been refunded. You should see that in your bank account in the next few days. I… @rebeccareadsyt Customer support are contacting customers who had orders for shop delivery to arrange alternatives.… Of My Favourite Non-fiction Books is the final Bontempi hit from @maxjohnporter with Pilgrim at Tinker Creek, A W… @ashers1157 Our shops help us to deliver online orders and they are currently closed. Some supplier warehouses are… @Nic_H23 Hi Nicola, very hard to say to be honest (especially as we're not the customer support team here). They're… @goughjoanna Hi Joanna, sorry if customer support haven't been able to get back to you yet. They're dealing with a… @jukie_blue Hi there, our customer support team are contacting customers who ordered books to be delivered to shops… @ashers1157 Hi Ashleigh, we're not the customer support team here unfortunately. Does the order show as dispatched?… @Phil_Thom Hi Phil, we're not the customer support team here unfortunately. If you've contacted them through the we… @liljenred Hi there, we're not the customer support team here unfortunately. If you've contacted them through the w… @kushty86 Hi Kush, we're not the customer support team here, so can't look into individual orders. If it's still pr… @rebeccareadsyt Hi Rebecca, did you use click and collect or order books to be delivered to a shop? Your mention of…
Not only do we now have a striking jacket for the upcoming Zoe Sugg & @amymcculloch novel The Magpie Society: One F… @bulla_scrunchie Hi, could you let us know your order number? You can find it on the email confirmation you should have received. @BayZ1LLA Hi, sorry to hear this. Please DM us the email address you're using along with screenshots (if possible)… crime writing from one of the genre's greats: @Beathhigh returns this autumn with a brand new John Rebus… @MrsRecruiter75 Hi Caroline, we're not the customer support team here but we do know they're working round the cloc… @kimbsxx Hi Kimberley, sorry to hear this - we definitely don't want you without books to read! Please email the de…'Fifty years on, The Beatles continue to appeal to people young enough to be their grandchildren: when you hear a B… @MartemisArtin Hi David, we're not the customer support team here but we do know they're working hard to respond to… Turn of the Key is our Thriller of the Month and @RuthWareWriter will be taking control of our Instagram tomorr…'s #StayHome Story Time with Maria Isabel Sanchez Vegara and today she's telling us all about one of the world's… @danielhahn02 @maxjohnporter @chris_power @GiantRatSumatra @JessGreengrass We first heard this a couple of weeks ag… begin the week with a song we think could be a hit! Short Story Collections That I Recommend from @maxjohnporter holiday essentials: 🐰 Great stories 🐰 Activity books 🐰 Puzzles & games 🐰 Egg-xciting YA adventures (sorry, c… @Teresa_M73 Hi, we're not the customer support team here but we do know they're working hard to respond to emails.…
From indoor games to home fitness, easy recipes to immersive page-turners, we've pulled together some indoor entert… we eagerly await @jamieoliver's new book 7 Ways (arriving this summer), his bestselling cookbook Veg is the p… Bontempi book recommendations are back from @maxjohnporter & son featuring middle grade books by @kmlarwood Titchmarsh reads The Dragonfly from Marigolds, Myrtle and Moles, the perfect bedside book for the green-finger… to day life may have changed for many readers, but thankfully there are still scores of brilliant books to stac…
From folklore-inspired wonder to powerful memoir writing, gothic thriller chills to a fantastic children's adventur… love The Super Miraculous Journey of Freddie Yates by @J_C_Pearson illustrated by @RobBiddulph and we LOVE this… recipe for perfect Saturday afternoon listening: combine @JessieWare & @thelionLennie from @tablemannerspod with…📚@maxjohnporter & son + Bontempi organ have picture book recommendations: The Misadventures of Frederick, Bumble Be… winner of #TimesChickenHouse Children's Fiction Competition 2017 @jasinbath shares what it meant to win for Asha… perfect video for a moment of slow, quiet reflection, detailing the creation of a book about kindness and hope.…
Whilst the signed bookplate edition of The Court of Miracles sold out very fast, you can secure a copy of the stand… becoming one of the most talked-about YA debuts of 2020, this summer sees the arrival of Kester Grant's The Co… bestselling author of Hinch Yourself Happy is back with another delightful volume, helping you turn the task of… @lacyduckie Hi Lacy, it's a 'watch this space' situation at the moment but any further info will be added to the bo… you devoured the first book in The Eldest Curses series, you'll be pleased to hear the story of Magnus Bane and… @hayannahay Hi Anna, payment is normally taken when it's preparing to be dispatched. If any issues arise, do contac… @arobertwebb to @callytaylor, @ollie_ollerton to @MarieKondo, these are the best new hardbacks the month of Ap… do you inject flavour into meals when you're down to your basics? Step forward @RyanRileyy, author of…'s #StayHome Story Time again with Maria Isabel Sanchez Vegara. Today it's Amelia Earhart whose life takes centre… may have to #StayHome but we can still bring you fascinating Shelfies, like this from @SVaughanAuthor, in which… @AmyLAllen23 Hi Amy, please email the details to - our customer support team will be able t… these tricky times the content you need right now is fiction #WBOTM author @maxjohnporter providing A+ book reco…
As many of us prepare to #ClapForOurCarers again this evening we have a special poetry reading from @tseliotprize w… with distinctive dry humour and wordplay, I Wanna Be Yours is a beautifully rambling new memoir from… sure you set a reminder to head over to Instagram at 7.30pm this evening to catch @Kiran_MH taking the control… the power of the freezer: maximise convenience, cut down on waste and save money and time without sacrifici… afternoon activity for anyone wanting to show their appreciation for the NHS. Millie Marotta has created this sp… this link to watch @matthewsyed's live webinar at 1pm on how Rebel Ideas are exactly what we need in testing… real treat for #OnlyFoolsAndHorses fans: The new volume of memoirs from David Jason, A Del of a Life, will be wit… the #InternationalBooker2020 shortlist: From post-revolutionary Iran to a sinister future Japan, via Ger…'I am biased and so are you.' Once we accept that unconscious bias exists we can do something about it. Pragya Agar… @mike_jayne Hi Mike, you're welcome to DM us, however if this is regarding an order the best thing to do would be t… Lalwani's new book is about moral choices and set around a restaurant in south west London. She told us more…'re thrilled to still be able to bring you #StayHome Shelfies. Here's the wonderful @IngridPersaud introducing he… Shakespeare can write King Lear in quarantine maybe now's the time to conquer the Bard with 'perhaps the best bo… @rebeccanmorley Morning Rebecca. We're not the customer support team here but we do know they're working round the… you missed our live chat between Kate Elizabeth Russell and @smokintofu you can catch up here:…
Not only do we have a new @RuthWareWriter paperback, The Turn of the Key, as our Thriller of the Month, we also hav… times call for extraordinary books. From folklore-inspired wonder to powerful memoir writing, gothic… @allmainepaige Hi Paige, please email the details to - our customer support team will be ab… this September: the new book from TV legends @antanddec, celebrating a landmark 30 YEARS of friendship and… of spellbinding menace, our Thriller of the Month for April is The Turn of the Key, a gripping modern-day hau… @gloriabristow97 Hi Gloria, we'll send you a DM.We have an ultra-hilarious read for our Children's Book of the Month: @J_C_Pearson's The Super Miraculous Journey o… our Non-Fiction Book of the Month for April: @LauraCummingArt's award winning memoir On Chapel Sands, a… April's Fools Day. For us, 1st April means one thing: brand new Books of the Month. Our Fiction choice is a… have a #WaterstonesPodcast bonus episode! Recipe: combine @JessieWare & @thelionLennie from @tablemannerspod wit…
Publishing today: a stunning new direction for Maggie O'Farrell's fiction, delving deep into the fascinating story…'The best book on teachers and children and writing that I've ever read. No-one has said better so much of what so… @howtoojj Hi John, sorry to hear you're having difficulties. We'll send you a DM.