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Waterstones @Waterstones Central London

The UK's no.1 bookseller. Join us for offers, news, events & books. LOTS of books. Follow link for customer service: https://t.co/E26MFhQJMp

1,860 Following   263,631 Followers   50,211 Tweets

Joined Twitter 11/11/08


@skogkatts Hi there, if your order is still processing then that's because our shop closures and the closure of som… https://t.co/rQY5j3KtM2 @Beccakh16 Hi Becca, we're not customer support team here but they are still working through all of those orders. I… https://t.co/D5nQRO0YgeWith children across the country spending more time indoors, it's more important than ever to have plenty of great… https://t.co/PnW3tjklVG
4/8
2020
@bloomers_88 If you DM your order number we'll see what we can do @bloomers_88 They don't, no. Did you have problems with payment when making the order or have you received an email… https://t.co/0VRNMBn8Eg @bloomers_88 Hi Louise, we're not the customer support team here unfortunately and they're dealing with a huge volu… https://t.co/Ujpn3Iq0pI @Niamh_Finlay_ If you've emailed them then great (although they may not be able to reply for several days due to vo… https://t.co/bZXlAlrxi9Don't forget that @RuthWareWriter will be taking over our Instagram tonight at 7.30pm to talk about her thrillers a… https://t.co/AV24j1MvLq @Niamh_Finlay_ Hi Niamh, we're not the customer support team so we can't look into individual orders. What was the issue? @alexkramer There isn't. If you want to contact them you can do so through our website but they are being inundated… https://t.co/3D8ozojvrs @alexkramer Hi Alex, we're not the customer support team here unfortunately but the current situation is causing de… https://t.co/ODVVcE7PE7 @kenderweasel Hi there, delays are caused by the shops that help with online orders being closed and some of the wa… https://t.co/5N5bv0GUIy'...through it all the women showed the most remarkable courage, dedication and self-sacrifice' @wendymoore99 write… https://t.co/EA1k5BUEzv @hollyecr Hi Holly, sorry for the delay. As you can imagine a number of factors are causing delays with deliveries… https://t.co/mGWJWJFQXD @emm33 Hi Malcom, if you have already placed an order for delivery to shop then customer support will be in touch to arrange an alternative. @beaksclaire Hi Becca, we don't have customer support here on Twitter. If you're waiting for an order to arrive the… https://t.co/tPp6PPYDGy'Books this good don't come along very often. It's a novel like no other, an exhilarating, disquieting, joyous read… https://t.co/V3Ueac4di2 @klopponuts Hi there, I'm afraid we can't as we're not the customer support team here. Processing of orders is bein… https://t.co/i39IDGU83p @uwhuskygirl Hi there, we're not the customer support team here and so can't help with individual orders but if you… https://t.co/YOXpfLwJ6MYou can join @RuthWareWriter on our Instagram tonight 7.30pm as she answers your questions about her work as a thri… https://t.co/a1TKcLBQER @LaurenR41921980 Hi Lauren, thanks first of all for your order. A number of factors are causing delays at present.… https://t.co/RO6IhrovJdJust announced, the 6 books vying for this year's @dylanthomprize. Discover more about them all here:… https://t.co/5YHimULlVx @maxjohnporter Oh my word that takes me back. What an album. @bulla_scrunchie Order 15248691 has been refunded. You should see that in your bank account in the next few days. I… https://t.co/b0uBJX76IH @rebeccareadsyt Customer support are contacting customers who had orders for shop delivery to arrange alternatives.… https://t.co/HytJtdtSkh5 Of My Favourite Non-fiction Books is the final Bontempi hit from @maxjohnporter with Pilgrim at Tinker Creek, A W… https://t.co/oETsoLX9Iw @ashers1157 Our shops help us to deliver online orders and they are currently closed. Some supplier warehouses are… https://t.co/NAUsBu3ytH @Nic_H23 Hi Nicola, very hard to say to be honest (especially as we're not the customer support team here). They're… https://t.co/YXqcvRg1Mp @goughjoanna Hi Joanna, sorry if customer support haven't been able to get back to you yet. They're dealing with a… https://t.co/d3wtn9unHg @jukie_blue Hi there, our customer support team are contacting customers who ordered books to be delivered to shops… https://t.co/qvvyifsFsu @ashers1157 Hi Ashleigh, we're not the customer support team here unfortunately. Does the order show as dispatched?… https://t.co/wlEeErtbDR @Phil_Thom Hi Phil, we're not the customer support team here unfortunately. If you've contacted them through the we… https://t.co/xfzCA3qSpc @liljenred Hi there, we're not the customer support team here unfortunately. If you've contacted them through the w… https://t.co/67TLHW8iHI @kushty86 Hi Kush, we're not the customer support team here, so can't look into individual orders. If it's still pr… https://t.co/8XHcyPlFyF @rebeccareadsyt Hi Rebecca, did you use click and collect or order books to be delivered to a shop? Your mention of… https://t.co/XiSRqOtN91
4/7
2020
Not only do we now have a striking jacket for the upcoming Zoe Sugg & @amymcculloch novel The Magpie Society: One F… https://t.co/7Gd3S3iJg5 @bulla_scrunchie Hi, could you let us know your order number? You can find it on the email confirmation you should have received. @BayZ1LLA Hi, sorry to hear this. Please DM us the email address you're using along with screenshots (if possible)… https://t.co/6NSsDZZyCeMasterful crime writing from one of the genre's greats: @Beathhigh returns this autumn with a brand new John Rebus… https://t.co/oFGwFpNuzQ @MrsRecruiter75 Hi Caroline, we're not the customer support team here but we do know they're working round the cloc… https://t.co/HP8m4bco02 @kimbsxx Hi Kimberley, sorry to hear this - we definitely don't want you without books to read! Please email the de… https://t.co/rTBLy4wv86'Fifty years on, The Beatles continue to appeal to people young enough to be their grandchildren: when you hear a B… https://t.co/MmRroNiBkq @MartemisArtin Hi David, we're not the customer support team here but we do know they're working hard to respond to… https://t.co/JRFWABxaigThe Turn of the Key is our Thriller of the Month and @RuthWareWriter will be taking control of our Instagram tomorr… https://t.co/KN6mQtvGbkIt's #StayHome Story Time with Maria Isabel Sanchez Vegara and today she's telling us all about one of the world's… https://t.co/hqjbVH4wXt @danielhahn02 @maxjohnporter @chris_power @GiantRatSumatra @JessGreengrass We first heard this a couple of weeks ag… https://t.co/t5noQP9nvUWe begin the week with a song we think could be a hit! Short Story Collections That I Recommend from @maxjohnporterhttps://t.co/p5GZUxg6VhEaster holiday essentials: 🐰 Great stories 🐰 Activity books 🐰 Puzzles & games 🐰 Egg-xciting YA adventures (sorry, c… https://t.co/USjUFUUknO @Teresa_M73 Hi, we're not the customer support team here but we do know they're working hard to respond to emails.… https://t.co/W4ICg9SjsQ
4/6
2020
From indoor games to home fitness, easy recipes to immersive page-turners, we've pulled together some indoor entert… https://t.co/GVpJsqA1YxWhile we eagerly await @jamieoliver's new book 7 Ways (arriving this summer), his bestselling cookbook Veg is the p… https://t.co/eWyxRYiN2sThe Bontempi book recommendations are back from @maxjohnporter & son featuring middle grade books by @kmlarwoodhttps://t.co/Wlw5Xny0oDAlan Titchmarsh reads The Dragonfly from Marigolds, Myrtle and Moles, the perfect bedside book for the green-finger… https://t.co/awcqtt00fjDay to day life may have changed for many readers, but thankfully there are still scores of brilliant books to stac… https://t.co/PkIJOvSb6X
4/5
2020
From folklore-inspired wonder to powerful memoir writing, gothic thriller chills to a fantastic children's adventur… https://t.co/lDyxr6AneGWe love The Super Miraculous Journey of Freddie Yates by @J_C_Pearson illustrated by @RobBiddulph and we LOVE this… https://t.co/8m6aUvdfUNA recipe for perfect Saturday afternoon listening: combine @JessieWare & @thelionLennie from @tablemannerspod with… https://t.co/l5gB2zE1Wo📚@maxjohnporter & son + Bontempi organ have picture book recommendations: The Misadventures of Frederick, Bumble Be… https://t.co/fL2zsPXRiYAs winner of #TimesChickenHouse Children's Fiction Competition 2017 @jasinbath shares what it meant to win for Asha… https://t.co/8GTJQcg7GhThe perfect video for a moment of slow, quiet reflection, detailing the creation of a book about kindness and hope.… https://t.co/1GI2636KM7
4/4
2020
Whilst the signed bookplate edition of The Court of Miracles sold out very fast, you can secure a copy of the stand… https://t.co/HsW6ieIxOoFast becoming one of the most talked-about YA debuts of 2020, this summer sees the arrival of Kester Grant's The Co… https://t.co/ZtvY9UyLyyThe bestselling author of Hinch Yourself Happy is back with another delightful volume, helping you turn the task of… https://t.co/tFI36ONEGZ @lacyduckie Hi Lacy, it's a 'watch this space' situation at the moment but any further info will be added to the bo… https://t.co/o9trjvgNHBIf you devoured the first book in The Eldest Curses series, you'll be pleased to hear the story of Magnus Bane and… https://t.co/IkRxkqn3sb @hayannahay Hi Anna, payment is normally taken when it's preparing to be dispatched. If any issues arise, do contac… https://t.co/ObkGeXYbNkFrom @arobertwebb to @callytaylor, @ollie_ollerton to @MarieKondo, these are the best new hardbacks the month of Ap… https://t.co/KYvtwJqjrvHow do you inject flavour into meals when you're down to your basics? Step forward @RyanRileyy, author of… https://t.co/tDtvzW28p7It's #StayHome Story Time again with Maria Isabel Sanchez Vegara. Today it's Amelia Earhart whose life takes centre… https://t.co/nCzfppyxsHWe may have to #StayHome but we can still bring you fascinating Shelfies, like this from @SVaughanAuthor, in which… https://t.co/zxkfBS8kA2 @AmyLAllen23 Hi Amy, please email the details to twitter@waterstones.com - our customer support team will be able t… https://t.co/8PRjHF8iIYIn these tricky times the content you need right now is fiction #WBOTM author @maxjohnporter providing A+ book reco… https://t.co/WXWyCdSZOL
4/3
2020
As many of us prepare to #ClapForOurCarers again this evening we have a special poetry reading from @tseliotprize w… https://t.co/bmdzQyqVqyBrimming with distinctive dry humour and wordplay, I Wanna Be Yours is a beautifully rambling new memoir from… https://t.co/jYwzxX6YY8Make sure you set a reminder to head over to Instagram at 7.30pm this evening to catch @Kiran_MH taking the control… https://t.co/bq815JAOq8Unleash the power of the freezer: maximise convenience, cut down on waste and save money and time without sacrifici… https://t.co/CeidICGkA1An afternoon activity for anyone wanting to show their appreciation for the NHS. Millie Marotta has created this sp… https://t.co/LxrRW2faIVFollow this link to watch @matthewsyed's live webinar at 1pm on how Rebel Ideas are exactly what we need in testing… https://t.co/Mz4suZHjINA real treat for #OnlyFoolsAndHorses fans: The new volume of memoirs from David Jason, A Del of a Life, will be wit… https://t.co/V4X2Iu6v9IPresenting the #InternationalBooker2020 shortlist: From post-revolutionary Iran to a sinister future Japan, via Ger… https://t.co/4IKMXLStds'I am biased and so are you.' Once we accept that unconscious bias exists we can do something about it. Pragya Agar… https://t.co/xHTaTiA3tH @mike_jayne Hi Mike, you're welcome to DM us, however if this is regarding an order the best thing to do would be t… https://t.co/7fngfzk5RPNikita Lalwani's new book is about moral choices and set around a restaurant in south west London. She told us more… https://t.co/DSz2tyhKQgWe're thrilled to still be able to bring you #StayHome Shelfies. Here's the wonderful @IngridPersaud introducing he… https://t.co/Ae0ls7PjRWIf Shakespeare can write King Lear in quarantine maybe now's the time to conquer the Bard with 'perhaps the best bo… https://t.co/DvXN00t7HN @rebeccanmorley Morning Rebecca. We're not the customer support team here but we do know they're working round the… https://t.co/Yk3SzQGzRoIf you missed our live chat between Kate Elizabeth Russell and @smokintofu you can catch up here:… https://t.co/2gUdi1Qovd
4/2
2020
Not only do we have a new @RuthWareWriter paperback, The Turn of the Key, as our Thriller of the Month, we also hav… https://t.co/nzkKzHsmYnExtraordinary times call for extraordinary books. From folklore-inspired wonder to powerful memoir writing, gothic… https://t.co/C5BxiRFWFH @allmainepaige Hi Paige, please email the details to twitter@waterstones.com - our customer support team will be ab… https://t.co/r4CdihihGyArriving this September: the new book from TV legends @antanddec, celebrating a landmark 30 YEARS of friendship and… https://t.co/K4AEcV4CnMFull of spellbinding menace, our Thriller of the Month for April is The Turn of the Key, a gripping modern-day hau… https://t.co/UpuVguDVdt @gloriabristow97 Hi Gloria, we'll send you a DM.We have an ultra-hilarious read for our Children's Book of the Month: @J_C_Pearson's The Super Miraculous Journey o… https://t.co/AmoHQL3I1xPresenting our Non-Fiction Book of the Month for April: @LauraCummingArt's award winning memoir On Chapel Sands, a… https://t.co/6XFCAxmYQUForget April's Fools Day. For us, 1st April means one thing: brand new Books of the Month. Our Fiction choice is a… https://t.co/Ck3uBP2SPLWe have a #WaterstonesPodcast bonus episode! Recipe: combine @JessieWare & @thelionLennie from @tablemannerspod wit… https://t.co/v1I0ilcWiE
4/1
2020
Publishing today: a stunning new direction for Maggie O'Farrell's fiction, delving deep into the fascinating story… https://t.co/4QlWsMqBre'The best book on teachers and children and writing that I've ever read. No-one has said better so much of what so… https://t.co/gmVTqEGqMx @howtoojj Hi John, sorry to hear you're having difficulties. We'll send you a DM.
3/31
2020

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