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Support articles & info: https://t.co/jMWHzkO7mY | News & Updates: @Xbox & @MajorNelson | Become a part of the @XboxAmbassadors

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Joined Twitter 7/24/09


Hello again, Agents! Please know that the connectivity issue for The Division on Xbox One has now been resolved! Mo… https://t.co/YkX9faPDIw
Retweeted by Xbox Support
2/16
2020
Hello Agents! We are aware of issues affecting connectivity on The Division on Xbox One and are working to get thi… https://t.co/Z8ZUwK22MU
Retweeted by Xbox SupportWe've received word that users should now be able to connect in SMITE. Thank you for your patience. As always, we a… https://t.co/DYUghxFlfvWe are aware that some users are having trouble connecting to SMITE. We will update here & on… https://t.co/k2Br5MyF3u
2/15
2020
We've received word that users should now be able to connect in eFootball PES 2020. Thank you to everyone that repo… https://t.co/fxckA7zzYAWe've received word that users should now be able to connect in SMITE. Thank you to everyone that reported this to… https://t.co/yJeUvHzXK8We have received word that eFootball PES 2020 is currently undergoing maintenance. We will update here & on… https://t.co/CZiVdO52xiWe're aware that some users are experiencing issues trying to connect in SMITE. We're looking into it & we will upd… https://t.co/wdjdE1VVxYGood news! You should now be able to successfully sign into the Xbox 360. Thanks for your patience while our engine… https://t.co/WSIGmimfEYWe are aware that some Xbox 360 users are unable to sign into Xbox Live. Our engineers are on the case! Keep an eye… https://t.co/r14qlC77HK
2/14
2020
Destiny 2 maintenance is complete. Console players who encounter issues updating to 2.7.1.2 should restart their c… https://t.co/v0Di06uZyS
Retweeted by Xbox Support@Fallout 76 has concluded maintenance on PC, PlayStation 4, and Xbox One. Please check https://t.co/fLbRKZRzWe for more information.
Retweeted by Xbox Support @evildchild In this instance, we'd strongly recommend requesting a callback from Xbox Support to have them look int… https://t.co/sV5gOQSH6E @KirstyPii Xbox Support here! If you'd like to cancel a sub & request a refund, you may do so from your MS account… https://t.co/2z9YTmUMp4Destiny 2 maintenance has begun. Players will be removed from activities at 8:45 AM PST and be unable to log in un… https://t.co/ApIYtDDbIm
Retweeted by Xbox Support@Fallout 76 is undergoing maintenance on PC, PlayStation 4, and Xbox One. Please check https://t.co/fLbRKZRzWe for more information.
Retweeted by Xbox Support🎮 CONSOLE PLAYERS: The 1.07 Update is here! This update features: 🔫 Repeater Carbine + .357 rounds 📦 12ga Rubber… https://t.co/xToZDeg6Tm
Retweeted by Xbox Support🎮 CONSOLE PLAYERS: We are starting the release of the 1.07 update, servers are going offline. We will come back wi… https://t.co/C4Ez68fLcp
Retweeted by Xbox SupportMaintenance for eFootball PES 2020 has completed & you should be able to play again! Thank you for your patience. A… https://t.co/DYsX1MFWK8We have received word that eFootball PES 2020 is undergoing maintenance. We will update here & on… https://t.co/2zR7G5u6nI
2/13
2020
Maintenance has completed! Good luck on your missions Agents, and take care if travelling to Coney Island!
Retweeted by Xbox SupportAgents, maintenance incoming in 30 minutes! Expected downtime is 3 hours. We're releasing Title Update 7 and with t… https://t.co/JiGsibQ4fo
Retweeted by Xbox SupportDestiny 2 servers are back online. Players may experience login issues as services return to normal. Players who o… https://t.co/K88tlaQ1vf
Retweeted by Xbox Support
2/12
2020
@SnoekieNoekie96 Hello, please attempt to review the troubleshooting steps found through this link… https://t.co/JeXkcZxS2tWe have identified the issue causing loss of materials and currencies after Hotfix 2.7.1.1. All player accounts wil… https://t.co/pVSVd3iZwT
Retweeted by Xbox SupportDestiny 2 is being brought offline for emergency maintenance. Stand by for updates.
Retweeted by Xbox Support @steve_books Hello. Have you tried unplugging your Xbox console from the power/electricity outlet for 5 minutes? Pl… https://t.co/4GrQCm3prMDestiny 2 Hotfix 2.7.1.1 has begun rolling out across all platforms and regions. Ongoing Destiny 2 maintenance is e… https://t.co/oOjBhIiZDx
Retweeted by Xbox Support
2/11
2020
@ridgers81 Our friends @MicrosoftHelps believe we may be of more assistance to you. Please feel free to DM us & we'… https://t.co/M9GyedblTB @Harry___Buick Feel free to DM us & provide us some information about what may be happening & we'd be glad to try to assist you. TIA @MitsTDG Hello, you can choose to uninstall the game and you won't lose any saved game data, but we would like to r… https://t.co/kZUPecPwx6It's time, Arks! The #PSO2 Closed Beta Test extended period begins now. Servers will remain open until midnight, 12… https://t.co/6bE31hCxXq
Retweeted by Xbox SupportYou should now be able to to make purchases using your account balance on Xbox 360. As always, we're here and liste… https://t.co/y0ueZULGxvWe are aware that users are unable to make purchases using their account balance on Xbox 360. Rest assured, our tea… https://t.co/k4ifNcxmy6
2/10
2020
@TheProxify Hello, would you happen have an external hard drive plugged into your Xbox One console? If so, it may n… https://t.co/ctGZnoq4M2Attention Arks, our servers will now shut down for a scheduled maintenance. The Closed Beta Test extended period wi… https://t.co/DV9ZSzbLCu
Retweeted by Xbox Support
2/9
2020
We have received word that you should now be able to update billing info on https://t.co/ybxf1Iv9Y7! Thank you for… https://t.co/9SlYYNnzdaWe are aware that some of you may not be able to update billing info on https://t.co/ybxf1Iv9Y7, and our teams are… https://t.co/WAifL6up27Attention, Arks! We are deeply sorry for the issues that occurred today and for the delay, but we can now confirm t… https://t.co/KtZ26nm0M5
Retweeted by Xbox SupportAttention, Arks. We are experiencing unexpected server issues and are starting an emergency maintenance. We apologi… https://t.co/tXXgJEa0c3
Retweeted by Xbox SupportWe have received word that you should now be able to connect to PUBG servers! Thank you for all of the reports. Add… https://t.co/1T6cfgmHdFWe're aware that some users are experiencing issues trying to connect PUBG. We're looking into it and we will updat… https://t.co/ERZr2135EE
2/8
2020
@AlainaBeaird Hello. Sorry for the delayed response. What type of issues are you experiencing with your console?Maintenance for eFootball PES 2020 has finished & you should be able to play again. Thank you for your patience! As… https://t.co/8clkwuDKnBWe have received word that eFootball PES 2020 is undergoing maintenance. We will update here & on… https://t.co/HwjajBCJxn
2/7
2020
@nickp911 Hi Nick. @MicrosoftHelps recommended that you contact us directly for assistance. You can make a call req… https://t.co/cIVySuXHkjWe've received word that users who were experiencing issues with messaging should now be fixed. We appreciate your… https://t.co/mKN6hXF9r3 @The_Unykorn Hello, the (Record that) feature is defaulted at 30 seconds. This can be adjusted through your setting… https://t.co/H0kOWxo81s@Fallout 76 has concluded maintenance on PC, PlayStation 4, and Xbox One. Please check https://t.co/fLbRKZRzWe for more information.
Retweeted by Xbox Support@Fallout 76 is undergoing maintenance on PC, PlayStation 4, and Xbox One. Please check https://t.co/fLbRKZRzWe for more information.
Retweeted by Xbox SupportWe've received word that the maintenance for eFootball PES 2020 has completed! Thanks for all the reports. As alway… https://t.co/k0g5VnHdZcScheduled maintenance is now complete, and online access has been restored for all players. Thank you, and good luc… https://t.co/5pyIMbXmTU
Retweeted by Xbox SupportScheduled maintenance is starting now, and online access will be unavailable for up to 60 minutes. Updates to follow.
Retweeted by Xbox SupportWe've been informed that maintenance for eFootball PES 2020 is underway, and servers are currently unavailable. We… https://t.co/YEvY2YiBwj
2/6
2020
We're aware that some users are having issues sending and receiving messages. Our engineers are aware of this issue… https://t.co/DX9oUpEZ0j @IVoidwarranti3s Hello, we received multiple reports about similar messages with other games, we advise that you re… https://t.co/Z8HMw2IzMuWe're aware that some users are unable to load Need for Speed Heat. We have the right teams looking into this. For… https://t.co/I5M7MqkYpf @Bxyerv2 Hello, at times your network connection may be the cause for when you're randomly signed out on your Xbox… https://t.co/BtSdzT8dXv @thelegendgoldc4 Hello, please use this link https://t.co/raWg1ZOmhy to troubleshoot when your console turns off un… https://t.co/HzubPU26oP @nawyoulisten Hello. Take a look at this helpful article that is specifically for that error code:… https://t.co/b5PIOHZv70ℹ️Maintenance is complete, and the @TESOnline NA and EU #XboxOne megaservers are available. Patch notes: https://t.co/XLw5KxfHKR
Retweeted by Xbox SupportMessaging should now be back to normal! Thank you for your reports. As always, we are here & listening.ℹ️The @TESOnline console megaservers will be offline for patch maintenance from 4:00AM EST / 9:00 UTC to 10:00AM EST / 15:00 UTC. #ESO
Retweeted by Xbox SupportDowntime for v11.50 has begun. https://t.co/IcKeGleTSn
Retweeted by Xbox Support @Postainn Hello, there is currently an active service outage regarding messages on Xbox One. You can check the stat… https://t.co/G7mHZzjOn1Update: Clips, Activity Feed and Achievements should be working as usual now. Our teams are still working to get Me… https://t.co/izoL7TpU0S
2/5
2020
Our teams have discovered an issue with Messaging, Clips, Activity Feed and Achievements. We have engineers working… https://t.co/KzehFBbvCeOur teams have confirmed that console and game updates should be going through without issue. Give them another try… https://t.co/JPmqwR0P4AWe are currently aware some players may be experiencing issues updating their consoles or games. Our teams are curr… https://t.co/jH3v5EvVQp @PawnTakesRoook Hello, please attempt to use this link https://t.co/YzCDs0VazD to troubleshoot updates on your Xbox… https://t.co/V3ufeo1Fs5 @BishopBlaze360 Hello, have you attempted to uninstall the game and then install it through your disc copy? We sugg… https://t.co/8iAPLbuQiq @Jasen734 Hello, please attempt to use this link https://t.co/0KG8Y6x5pj to troubleshoot games that won't start on an Xbox One console.
2/4
2020
@JaySevyn Hello, would you happen to use an external hard drive to save content from your Xbox One console? If so,… https://t.co/9vu0obWcZgWe have taken all players out of maintenance mode. All features, including RP5 and Challenges, are enabled. You may… https://t.co/HiubLPhaB9
Retweeted by Xbox Support
2/3
2020
Matchmaking in Grand Theft Auto V should once again be working! We appreciate your reports. We'll be here and liste… https://t.co/HadiIXE1d7We are currently aware some players may be experiencing issues matchmaking in GTA V. For updates please refer to ou… https://t.co/iYlEq4fX8DHello everyone, we are putting Rocket League into maintenance mode. Updates to follow when PsyNet access is restored.
Retweeted by Xbox Support
2/2
2020
Users should now be able to access Grand Theft Auto Online. We appreciate your reports. We're here & we're listenin… https://t.co/ZjmOHf6b7IWe are aware that users are experiencing issues accessing Grand Theft Auto Online. For updates, please refer to our… https://t.co/DGHpVP823T
2/1
2020
We're aware that some users were unable to redeem 5x5 codes to their accounts & our teams have confirmed that you s… https://t.co/D4DbmXAnrcWe've received confirmation that users should now be able to add payment instruments to their account. Thank you fo… https://t.co/5ZxuDpIeDzWe're aware that some users are unable to add payment instruments to their accounts & our teams are investigating.… https://t.co/Q27vPQn5No @Ben76121628 Hello, would this happen to involve a name that can be deemed harmful or inappropriate? The name may h… https://t.co/9lZObqRTIw @Kaienpeppers Hello again, have you attempted to use a different HDMI cord? Or maybe a different HDMI port? Test th… https://t.co/JxFtyE12P9 @Cruzzin1991 Hello, does this only occur with Xbox 360 game discs? Are Xbox One games unaffected? Please attempt to… https://t.co/Cy410AhxjU @LilGuch2 Hello again, if you have tried both wireless and wired methods for your network with no resolution in bei… https://t.co/i49j8yLOFx @Kaienpeppers Hello, please attempt to use this link https://t.co/dPYMgfTvHz to troubleshoot missing audio when using an Xbox One console. @LilGuch2 Hello again, the picture you provided is indicating that your console is connected to your network but no… https://t.co/1tWUSB4nwY @Maru2217480185 Hello, please begin restarting your console by holding down the power button on your controller, an… https://t.co/ExIX1sq2Pe @LilGuch2 Hello, please attempt to test your network connection from the settings of your Xbox One console: Setting… https://t.co/CctjStRmm3
1/31
2020
@jere8302 What can we help you with please provide the Error message and if possible a screenshot of the issue. Regards, Xbox Support @AaronCochrane19 Great. Be sure to come back to us and let us know how it turns out. We look forward to hearing back from you. Good luck! @AaronCochrane19 Let's go ahead and perform a hard reset and power cycle of your console. Hold down the power butto… https://t.co/fIcs45kJtsConsole Players: Maintenance is complete and Update 6.1 is now available on live servers! We have made a few updat… https://t.co/efubZEcC4c
Retweeted by Xbox SupportMaintenance for eFootball PES 2020 is completed and you should now be able to play again. Thank you for your patien… https://t.co/d8t1M8FgpZConsole Players: Live server maintenance has begun and is expected to last 3 hours. https://t.co/xpg725rdZ7
Retweeted by Xbox SupportWe've received confirmation that users should now be able to sign into https://t.co/6DxzuMtRWi correctly. Thanks fo… https://t.co/ntU1rbLcn0We're aware that some users are seeing a blank screen when signing in on https://t.co/6DxzuMtRWi & our teams are in… https://t.co/jdpTC723MzWe are aware that maintenance for eFootball PES 2020 is underway, and servers are currently unavailable. We will up… https://t.co/oNuc4uS1RI @MikeBhuskers Hello, you can check the status of the servers for Call of Duty Modern Warfare through this link… https://t.co/LnyXFmOdn5
1/30
2020

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